iMIS Reviews & Product Details

iMIS Product Details

iMIS® is the only Engagement Management System (EMS) purpose-built for the way associations, unions and non-profits work and designed to meet the unique management needs of association and membership management. Enjoy all the features you need to effectively manage your organization plus a powerful API with hundreds of proven integrations, easy to use dashboards and reports, and an optional Web CMS. Powered by Microsoft Azure, the world’s #1 cloud computing platform, iMIS provides automatic upgrades, world-class data security, and peak performance. Whether you need an all-in-one solution to meet your core needs or a platform with flexibility to scale as you grow, discover how you can confidently configure iMIS your way.

Product Website

Seller

Advanced Solutions International (ASI)

Discussions

iMIS Community

Languages Supported

German, English, French, Dutch, Spanish

Product Description

iMIS is a cloud-based and mobile-ready non-profit management solution. It includes options for membership, fundraising, events, certification, product sales, online communities, email marketing, and web site management. It also offers dashboards, workflow automation, and an open API.

Overview by

Debbie Willis (VP Marketing at ASI)

Pricing

Pricing provided by iMIS.

iMIS

$200

Per User/Per Month

View More Pricing Information

iMIS Integrations

(11)

Verified by iMIS

iMIS Media

iMIS Demo - iMIS Unifies Your Member Data, Accounting & Websites

Get a complete picture of your members with a single data source.

iMIS Demo - iMIS Delights Members with Personalized Experiences

Fuse your member data with your web presence.

iMIS Demo - iMIS Easily Handles Sophisticated Billing

Rest assured, your membership data is always in sync with accounting data.

iMIS Demo - iMIS Harnesses the Power of Microsoft Azure

Enjoy automatic upgrades, world-class data security & peak performance.

iMIS Demo - iMIS: Unmatched Ecosystem of Support

Access award-winning support, independent users group & partner network.

Get a sneak peek at iMIS, the world's only Engagement Management System, purpose-built for the way you work.

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Keshia G.

Project Lead

Small-Business (50 or fewer emp.)

9/23/2025

"Highs and lows"

4/5

What do you like best about iMIS?

Our organization adopted iMIS to replace our outdated Microsoft Access database and bring our data management into the 21st century. This management system has enabled us to collect data seamlessly and has provided the flexibility to customize the platform according to our specific requirements. Additionally, iMIS integrates effectively with third-party applications and offers support for open APIs. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

While iMIS generally handles a wide range of functions, from membership and donations to certifications and events, our organization has customized the system so much that it's not being used for it's initial intention. This has caused headaches when updates occur and when we need assistance. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

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Thank you for taking the time to share your thoughtful feedback on iMIS, Keshia! We’re glad to hear that iMIS has helped modernize your data management and provided flexibility through customization and integrations. We understand that extensive customizations can sometimes create challenges during updates or when seeking support, and we appreciate you highlighting this. Your insights help us continue improving the platform to better serve organizations like yours; thank you for trusting iMIS!

MF

Mark F.

VP Communications

Small-Business (50 or fewer emp.)

3/17/2023

"For complex billing structures, none better"

4/5

What do you like best about iMIS?

iMIS accommodates complex billing structures better than any other system I have encountered. AutoPay is now built-in, and dues collection is becoming easier and easier. Recent improvements to database make working in iMIS faster and more efficient. Customer Support is also quite good. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

Still a long and steep learning curve to handle the inevitable exceptions to anything that is not simple. Review collected by and hosted on G2.com.

What problems is iMIS solving and how is that benefiting you?

Getting our dues billing and collections right is always a challenge when there are so many permutations for member types, categories, chapters, and voluntary donations. iMIS accommodates them all, giving me confidence that our members are billed correctly and the accounting is clean. Communications with members is also accommodated cleanly and efficiently. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

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Thank you for your review, Mark! We’re glad iMIS makes complex billing and dues collection easier, and that you’ve seen improvements in efficiency and support. We appreciate your note on the learning curve and will keep working to make iMIS more intuitive. We look forward to continuing to grow with you!

KH

Kevin H.

Director of Information Technology

Small-Business (50 or fewer emp.)

6/10/2025

"A system that helps us get work done"

5/5

What do you like best about iMIS?

organizing and making sense of our member data Review collected by and hosted on G2.com.

What do you dislike about iMIS?

more expensive that other platforms but it perhaps does more Review collected by and hosted on G2.com.

What problems is iMIS solving and how is that benefiting you?

We’ve been using iMIS for years, and with ISG Solutions as our trusted partner, the experience has only gotten better. iMIS is a powerful, flexible platform that allows us to manage member data, events, fundraising, communications, and more—all in one place. Its ability to integrate with other systems and adapt to our evolving needs has been a game-changer.

We recently completed a successful migration to iMIS EMS, and it went incredibly smoothly thanks to ISG’s expert guidance and support. They helped us prepare every step of the way—ensuring our data was clean, our customizations were preserved where needed, and our team felt confident navigating the new environment. The transition has opened the door to even more functionality and improved performance.

What truly sets our experience apart is the support we get from ISG. Their team is knowledgeable, responsive, and genuinely invested in our success. Whether we’re tackling a complex integration, implementing a new module, or simply need advice, ISG brings the insight and expertise we count on.

The combination of iMIS’s robust capabilities and ISG’s strategic partnership has helped us streamline operations, make data-driven decisions, and better serve our members. We couldn’t ask for a better team or a better platform.

Use Case: Membership management, event registration, fundraising, reporting

Liked Best: Integrated functionality and outstanding support from ISG

Liked Least: Nothing significant—any issues we’ve had were quickly resolved by ISG

Highly recommend both iMIS and ISG to any organization looking to elevate their member engagement and operational efficiency. Review collected by and hosted on G2.com.

HB

Heather B.

Director of Finance & Administration

Small-Business (50 or fewer emp.)

6/10/2025

"Top-Tier AMS Solution – Highly Recommend ASI iMIS"

5/5

What do you like best about iMIS?

The system itself is intuitive, reliable, and tailored to meet our operational needs. It has significantly improved our efficiency and data visibility across departments.

A special thank you to the ISG consulting team, whose expertise and commitment were instrumental to the success of our iMIS EMS upgrade. They provided strategic insights, responsive support, and a collaborative approach that made the entire process seamless. We’re very pleased with the results and highly recommend both the platform and ISG’s consulting services. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

That said, one ongoing challenge as an experienced iMIS user is my personal pace and knowledge with adapting to broader industry changes and rapidly advancing technology. While ASI iMIS continues to advance with technology, advanced interface designs, and third-party integrations; my individual user experience and knowledge is lagging with all of the opportunities iMIS has to offer.

However, ISG’s exceptional consulting support has assisted our team with the advanced technology upgrades and opportunities. Their team brought a deep understanding of both the technical and strategic aspects of iMIS. They listened carefully, offered practical solutions, and collaborated closely with our staff to ensure we were leveraging the system to its fullest potential. Review collected by and hosted on G2.com.

What problems is iMIS solving and how is that benefiting you?

iMIS solves several key problems that associations and membership-based organizations often face. It centralizes member data, streamlines event and registration management, automates renewals and communications, and enables detailed reporting and analytics. This integration reduces manual processes, minimizes errors, and improves staff productivity. For users like me, it means spending less time on administrative tasks and more time on strategic initiatives that drive value for members. Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

11/12/2021

"Fully Featured Association Management Software with Many Third-Party Add-Ons"

5/5

What do you like best about iMIS?

iMIS can facilitate nearly any solution you may need as a non-profit association. It provides the most common tools out of the box, while more uncommon solutions are available as add-ons from trusted partners that offer easy integration. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

Written documentation of the software is robust for casual users, but I have found that documentation for more technical tasks is often lacking. This seems to be more of an issue in older versions of the product, but since the new cloud version internalizes many technical tasks, it is less of a problem for new implementations. Review collected by and hosted on G2.com.

Recommendations to others considering iMIS:

I strongly recommend connecting with NiUG International, the users group for iMIS users. There you can find professionals that use the software every day, including Authorized iMIS Service Providers, who can help you make the most of iMIS. Review collected by and hosted on G2.com.

What problems is iMIS solving and how is that benefiting you?

As both a trade association and technical institute, my organization was faced with the challenge of finding software that could fulfill the organization’s dual responsibilities. iMIS has provided the flexibility to create many unique web features that aid my organization’s mission of providing competitive member services, as well as maintaining a body of knowledge. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

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Thank you for your wonderful review! We’re glad iMIS has given your organization the flexibility to meet both your trade association and technical institute needs. We appreciate your feedback on documentation and are committed to continuous improvement, especially in our cloud version. It’s great to hear you’ve found value in the iMIS Users Group community, and we look forward to supporting your mission for years to come.

KC

Kaylon C.

Small-Business (50 or fewer emp.)

9/25/2025

"Exciting and effective tool"

5/5

What do you like best about iMIS?

What is most helpful about the website is how efficient organized. It keeps my finance data. For my role it is efficient to have concise and quick data and it helps me keep everything organized for a faster output. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

The one thing that I do dislike is a lot of of the tabs which can make accessing data, sometimes overwhelming if I am unsure of what exactly to click Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

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Kaylon, thank you for sharing your experience with iMIS! We’re glad to hear the platform helps you stay organized, access financial data efficiently, and better serve your members. We appreciate your note about navigation and tab complexity - feedback like yours helps us improve the user experience!

VS

Valerie S.

Membership/Certification Coordinator

Small-Business (50 or fewer emp.)

3/24/2023

"iMIS use form a long time user"

5/5

What do you like best about iMIS?

The included features include the ability to use the bridge feature to connect to other applications. The standard features and parts make it flexiable enough to meet most of an assocation needs. The ASI support/help page and adding the learning hub allows you to continue to learn and can aswer most questions regarding how to get the most of the software and train new and current employees. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

While it is an easy database to use and can be changed to meet an associations needs, if you do to much custom changes, it does make it harder to update when required. You need to really plan out the impact of custom work and weigh the benefits of using non-standard parts to the long term use of the software. Sometimes it's strengh in being flexable can turn into a weaknees. Review collected by and hosted on G2.com.

LN

Lawrence N.

I.C.T Intern

Small-Business (50 or fewer emp.)

4/10/2025

"Great platform that's easy to learn, even as a beginner"

4/5

What do you like best about iMIS?

I’m an intern and still pretty new to using iMIS, but it’s been surprisingly easy to adapt to. The platform is well-organized and user-friendly, which makes navigating through tasks like managing member info or checking reports smooth. What I really appreciate is the amount of helpful content available — their support pages, training courses, and guides make learning the system a lot easier. It’s a great tool for anyone getting started in association management. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

One notable drawback is the lack of an integrated support ticketing module. While iMIS provides extensive resources like help documentation and community forums , having a built-in system to track and manage support requests would enhance efficiency. Currently, we rely on external systems to handle support tickets, which can lead to fragmentation and potential communication gaps. Integrating such a feature within iMIS would significantly improve our workflow and responsiveness to member inquiries. Review collected by and hosted on G2.com.

AB

Amanda B.

Database Administrator

Mid-Market (51-1000 emp.)

8/13/2024

"Unique AMS for Our Unique Organization"

5/5

What do you like best about iMIS?

organization, features, customization, support, user interface, frequent updates, ease of integration Review collected by and hosted on G2.com.

What do you dislike about iMIS?

documentation can be tricky to understand at times, but I'm understanding more as I learn and spend more time in it Review collected by and hosted on G2.com.

What problems is iMIS solving and how is that benefiting you?

We're able to manage all our contacts, member dues management, event registrations and more in iMIS. Support staff is responsive and helpful whenever issues arise. iMIS keeps all our member data organized and we can easily integrate with our main website and email service providers. Lately, iMIS has been pushing out more and more updates, which have been solving many ongoing issues for us and introducing new helpful features that we're excited to start implementing. ASI Support is always prompt and very effective whenever we have questions or an issue arises. I feel that we could be using even more areas of iMIS and look forward to continue exploring and learning about all it has to offer. Review collected by and hosted on G2.com.

SF

Shannon F.

Marketing and Communications Manager

Small-Business (50 or fewer emp.)

10/1/2025

"Lots of functionality"

3/5

What do you like best about iMIS?

Once you have a solid theme and style sheet in place you can make new pages and content so easily. Very easy to set up new events and download data. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

It feels like the content management system side of it is really behind the times. Both visually and function wise Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

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Thanks so much for sharing your feedback! We’re glad to hear how easy it is for you to create new pages, set up events, and keep your website and membership platform all in one place. We appreciate your honesty about the CMS; our team is always working to make it more modern and user-friendly, and feedback like yours helps us prioritize what matters most. Thanks again for helping us make iMIS better every day!