BigMarker Reviews & Product Details - Page 3

We have used BigMarker for three years in a row for a large virtual conference. We plan to use it again this year. We have had great success with our 250+ person conferences. It is easy to use and navigate, and we enjoy the reporting capabilities. Review collected by and hosted on G2.com.

It takes a little bit of 'playing' with it to understand the navigation, but once set up it is intuitive and easy. Review collected by and hosted on G2.com.

The features that we like best that BigMarker offers include the instant updates from the admin back-end directly to the app, home screen widgets, background image, “My Favorites” schedule, onsite check-in process with custom question, attendee QR code scanning for networking/leads, AI matchmaking based on industry product categories and region, pre-scheduled push notifications, and post-conference analytics. Review collected by and hosted on G2.com.

The downsides of using BigMarker include the additional cost of the exhibitor booths to look like an actual company listing versus using a PDF for their profile, there is no ability for attendees to upload photos to a gallery, there is no ability to integrate a Twitter/X social media feed based on hashtag, and there is no downloads area for speaker’s presentations or handouts as one has to use a link to a website file. Review collected by and hosted on G2.com.

BigMarker provides attendees with an exceptional overall experience. It offers easy access, numerous features, and truly replicates the conference experience online, including networking options. It's also user-friendly for speakers and facilitators. Collaborating with the BigMarker team is consistently seamless; they are detail-oriented, adhere to timelines, and communicate effectively. They promptly address any issues and offer excellent solutions and recommendations to improve the attendee experience. Review collected by and hosted on G2.com.

There are no dislikes about the platform. Review collected by and hosted on G2.com.

The best part about BigMarker is their incredible and dedicated customer care team. Truly, I have never experienced this level of care with a vendor before. Not only do they create events when I'm unable to or strapped for time, but they emphasize education as much as they can. So when I'm in the process of building an event and I can't do something or figure something out, they always provide me with the option of doing it myself by pointing me in the right direction or offering to do it on my behalf. I prefer to handle things myself in-platform because the knowledge acquired helps me be that much quicker when creating our next event, and that's helpful because sometimes our events are created last minute, or are urgent events that we need to share out immediately, so it's ideal for me to understand the platform in its entirety and be prepared for a quick turnaround. Their team knows this, so they're really great at giving me that education as well as being the anchor I need to help QA something to ensure it's done correctly, or to just do it for me if I'm too busy. I also really appreciate their willingness to do post-event recap calls where they'll note which aspects went well, which didn't, and assess how they can make things even better for my next event based on my feedback. They really do take that seriously and I can't express how much I appreciate it.

In addition, the platform itself is very easy to use and quite intuitive -- it's definitely not just the education that's helpful, the platform was designed well to ensure a good user experience. On the back end, I'm able to duplicate events easily and replace branding and other information that coincides with that new event, and that has helped save so much time for me and my team. I also feel the external user experience is great -- there have never been any hiccups on the attendee side, and joining an event is very simple. The flow overall is great both on the back and front end of the platform, which I really apprecaite. Review collected by and hosted on G2.com.

I really don't have much to say on this side, truly! There are some platform enhancements that I've mentioned to the team, particularly one that my team is curious about having implemented, but it's quite minor and won't derail us much in terms of creating future events. Regardless, the BigMarker team always seems adamant about noting certain features I'm interested in implementing, so I appreciate that it's something they frequently ask about when we do our event recap calls. Review collected by and hosted on G2.com.

While I have loved working with the BigMarker platform over the past 4 years, I love working with their team even more. I've never worked with a vendor that is more supportive and proactive in making sure things are running smoothly and jumping in immediately to troubleshoot and solve problems when they do arise. It's pretty rare to have that level of support, and in the live webinar space, it's so nice to have when unexpected questions arise. Review collected by and hosted on G2.com.

I think my only complaint, if you can call it one, is that there are almost TOO many options and settings. If you don't know what you're doing, you want to be careful, or at least spend time learning what things do before you play with them. Review collected by and hosted on G2.com.

We initially chose BigMarker mainly because of its impressive customization options for webinars and virtual events. However, their customer service and support truly stood out as we began using it. Regardless of its significance, their team swiftly provided a clear answer whenever a question popped up. What impressed me further was their openness to feedback. We expressed a need for issuing certificates to our webinar attendees, and they're actively developing that feature. One of the biggest wins for us has been the ability to consolidate services. Previously, we worked with five separate vendors, and now, thanks to BigMarker, it's just one. Overall, BigMarker has exceeded our expectations on multiple fronts! Review collected by and hosted on G2.com.

If I had to point out an area for improvement, it would be the customizability of their landing pages. We previously built pages with HubSpot and found them more flexible in design. However, this is a minor drawback when considering the list of benefits and features that BigMarker brings. The trade-off has been worth it for us, and I'd recommend them to anyone! Review collected by and hosted on G2.com.

Ease of use and implementation makes our internal process and onboarding various partners a breeze. Its impactful features allow us to provide more value to our audience and help our partners shine. Customer support is outstanding. Review collected by and hosted on G2.com.

Honestly, can't think of anything....... Review collected by and hosted on G2.com.

The platform offers a comprehensive set of tools that cater to all aspects of hosting online events. From setting up the event registration pages to managing live interactions with attendees through the chat, polls, and Q&A features, BigMarker covers it all. The smooth screen sharing and presentation capabilities ensured that my content was delivered to the audience without any hitches. The attention to detail in designing these features really shines through.

Another standout feature for me was the analytics dashboard. It provided insightful data on attendee engagement, helping me tailor my content and presentation style to keep the audience engaged and interested. The ease of exporting this data for post-event analysis was a huge plus as well.

Speaking of user-friendliness, I found BigMarker to be quite intuitive. Navigating through the platform, setting up events, and customizing the branding to match my organization's identity was a breeze. This saved me a lot of time and frustration, allowing me to focus more on the content and less on technicalities. Review collected by and hosted on G2.com.

The initial learning curve for some of the more advanced features. While the platform is generally user-friendly, diving into some of the more intricate functionalities required a bit of exploration and experimentation. However, the extensive help documentation and responsive customer support team were always there to assist whenever I encountered any challenges. Review collected by and hosted on G2.com.

We are using BigMarker to implement and host weekly webinars on our website, live as well as on demand. We really enjoy the ease of use and the various options to make a great webinar experience. During the setup we had a lot of great support from the BigMarker customer service team. From there on it was really easy to administrate ourselfs. Review collected by and hosted on G2.com.

There is not much to say. Sometimes the API documentation is a little bit late compared to the chnages, but is then always kept up to date. Review collected by and hosted on G2.com.

BigMarker is a fantastic platform for sharing our message with a large audience! We love it! BigMarker is super flexible and easy to use. It didn't take long to get up and running with it. Support addressed the few questions we had since it was easy to get in touch with them Review collected by and hosted on G2.com.

The biggest issue has been with low bandwidth connections, however, BigMarker has done a great job improving that over time though! Review collected by and hosted on G2.com.