Compare Capterra and G2.com 
- Users on G2 report that G2.com excels in "Ease of Use" with a score of 9.4, while Capterra's score of 8.4 indicates that users find it less intuitive. Reviewers mention that G2's interface is straightforward and user-friendly, making navigation seamless.
- Reviewers mention that G2.com has a significantly higher "Total Number of Reviews" at 3840 compared to Capterra's 125. This abundance of feedback allows potential buyers to make more informed decisions based on a wider range of user experiences.
- G2 users highlight the "Quality of Support" as a strong point for G2.com, scoring 9.2, while Capterra's score of 7.5 suggests that users have had less satisfactory experiences with support. Reviewers say that G2's customer service is responsive and helpful, which is crucial for businesses needing timely assistance.
- Users report that G2.com shines in "Ease of Setup" with a score of 9.2, whereas Capterra's lower score of 7.7 indicates a more complicated onboarding process. Reviewers mention that G2's setup is quick and straightforward, allowing users to get started without unnecessary delays.
- Reviewers mention that G2.com has a higher "Meets Requirements" score of 9.3 compared to Capterra's 8.0, indicating that G2's features align more closely with user needs. Users on G2 appreciate the comprehensive feature set that addresses their specific business challenges.
- Users on G2 report a more favorable "Product Direction" score of 8.8 for G2.com, while Capterra's score of 6.5 suggests concerns about future updates and improvements. Reviewers say that G2's commitment to evolving its platform is evident, making it a more reliable choice for long-term use.
- Authentic Written and Video Peer Reviews: Verified customer reviews of software and other technology products.
- Product Details Pages: View product and provider information in one place, including screenshots, downloads, interactive demos, badges, reviews, features, pricing, and discussions.
- Category Taxonomy: Products and services on G2 are categorized into at least one category based on the functionality of the software or service.
The constant flow of good traffic we saw wasn't matched by any other marketing channel.
-The bidding system for review placement is not transparent. In theory, it is supposed to be based on your maximum bid and review recency. We have documented several times where this wasn't the case. -Concerns about the above to Capterra support and staff...
This is the first site I have ever found that offers ratings for businesses to use on major project related applications. It is easy to use, and easy to root out the bad posts. The idea itself has been implementing extremely well, and every time I login...
Their platform is built on the reviews from one peer to another. However, they do NOT check the validity of the "Review" before allowing the reviewer to post publicly on that companys page. So basically as a lister you are setting yourself up for...
The constant flow of good traffic we saw wasn't matched by any other marketing channel.
This is the first site I have ever found that offers ratings for businesses to use on major project related applications. It is easy to use, and easy to root out the bad posts. The idea itself has been implementing extremely well, and every time I login...
-The bidding system for review placement is not transparent. In theory, it is supposed to be based on your maximum bid and review recency. We have documented several times where this wasn't the case. -Concerns about the above to Capterra support and staff...
Their platform is built on the reviews from one peer to another. However, they do NOT check the validity of the "Review" before allowing the reviewer to post publicly on that companys page. So basically as a lister you are setting yourself up for...
