G2.com Reviews & Product Details

G2 is a platform that sources reviews from actual users of software/SaaS. This makes it real. Here is a place where you get honest user feedback instead of the product narrative.

This is a must-visit place before you decide on your software stack. Review collected by and hosted on G2.com.

It is not a dislike, but I would recommend that before deciding on the software it is important to see how many users have reviewed the software.

Be cautious of getting influenced based on 1-2 feedback responses only. This only happens when the software is extremely new. Review collected by and hosted on G2.com.

What I like best about G2.com is how transparent and reliable the platform is when it comes to real user reviews. It helps me make informed decisions by comparing different tools based on genuine experiences from professionals. I also like the clean interface, easy navigation, and how quickly I can find the pros and cons of any software without bias. Review collected by and hosted on G2.com.

Some reviews feel repetitive or too general, so it can take a while to find the most helpful feedback. Other than that, G2 is a great platform. Review collected by and hosted on G2.com.

The side-by-side comparison thing is the hero part in the G2 platform. Was stuck between Cypress and Playwright and couldn't get straight answers from either vendor. Some reviewer on G2 posted actual performance benchmarks from their CI/CD - exactly what I needed.

Also love reading the 2-star reviews... they're usually the most honest. Like this one guy complaining about Selenium Grid costs literally warned me about the same AWS bill shock we would've hit. Review collected by and hosted on G2.com.

The spam emails are insane - looked at ONE monitoring tool and got harassed by sales reps for months. Review collected by and hosted on G2.com.

The best thing I like about G2.com is its huge base of authentic, verified user reviews that make software and service decisions more trustworthy and data-driven.

Unlike vendor websites or paid analyst reports, G2 provides real customer experiences, organized into easy-to-read comparison grids and categories, so businesses can quickly see what works best for their needs.

G2 has established a dedicated G2 Support portal where users can Submit and track support tickets and solutions.

G2 offers a versatile integration ecosystem with proven ROI and user-friendly options.Given G2’s integration options and API support, the platform seems designed for smooth onboarding—especially for companies already using compatible tools like HubSpot or Delighted. Very frequently, I use this site for review. Review collected by and hosted on G2.com.

I found nothing like that. Every step that I passed with g2 was exciting and valuable. Overall experience is very good and effective for me. I always recommend G2 for view review for any kind of software. Review collected by and hosted on G2.com.

What I really like about G2 is how honest and user-driven it is. The reviews feel real—like they’re written by people who’ve actually used the tools, not just by companies promoting themselves. It helps me trust the feedback and see both the pros and the cons before making a decision.

I also find the comparison feature super useful. Being able to put similar software side by side saves me time and gives me a clearer view of which one actually fits my needs. The filters are helpful too—I can narrow things down by industry or company size, which makes the reviews more relevant. Review collected by and hosted on G2.com.

One thing I don't love about G2 is that not all reviews go deep enough. Some feel too general, like “great tool” or “easy to use” without much real detail. I usually have to scroll through a lot to find the truly helpful ones. Review collected by and hosted on G2.com.

I like how easy it is to find honest reviews from real users. It helps me compare tools quickly and make smarter decisions without having to dig through a ton of marketing fluff. The layout is clean and makes it easy to see pros, cons, and ratings at a glance. Review collected by and hosted on G2.com.

Sometimes the reviews can be a bit repetitive or vague, and it’s not always clear how recently they were written. I also wish the filtering options were a bit more refined to help narrow down results faster. Review collected by and hosted on G2.com.

G2 is my go-to platform for discovering and evaluating new software. I appreciate the verified reviews, detailed pros and cons, and the way it highlights real-world use cases. It saves me time and helps me make confident, informed decisions when comparing multiple tools. Review collected by and hosted on G2.com.

Sometimes there’s a lot of information to sift through, which can feel overwhelming when researching multiple products. A few tools also have limited reviews, making it harder to get a complete picture. Better filtering options could make navigation even easier. Review collected by and hosted on G2.com.

G2.com offers an extensive and reliable collection of user reviews that help in making informed software and service decisions. The platform’s easy-to-navigate interface and detailed filtering options allow me to quickly find relevant insights tailored to my needs. I also appreciate the transparency and authenticity of the reviews, which give a realistic view of product performance. Review collected by and hosted on G2.com.

Sometimes the volume of reviews can be overwhelming, making it challenging to sift through conflicting opinions. Additionally, a few reviews seem overly promotional, which can affect the overall objectivity. It would be helpful if G2 enhanced their moderation to ensure all feedback maintains consistent quality and impartiality. Review collected by and hosted on G2.com.

I like that G2 gives me trustworthy, structured peer feedback I can act on quickly. The verified reviews are detailed and consistent, so I can filter by company size, industry, region, and role to see what teams like mine actually experienced during implementation and ongoing support. The Grids and Momentum reports make vendor shortlists simple, and the side-by-side Compare view surfaces differences in features, pricing approaches, and integrations without digging through marketing sites. I also value the review taxonomy—pros, cons, use cases, time to value, and support notes—plus screenshots and update timestamps that show whether a product is improving. For vendor management, the trends and category benchmarks help validate decisions with stakeholders, turning anecdotal opinions into evidence I can share. Review collected by and hosted on G2.com.

Honestly, very little. If I had to nitpick, some categories get so much content that it can feel overwhelming until the filters are dialed in. A few older reviews occasionally surface near the top and need a quick sort by recency. Vendor responses sometimes read like marketing, so I cross check with verified badges and timelines. Overall the experience is excellent, and these are minor usability tweaks rather than real drawbacks. Review collected by and hosted on G2.com.

I appreciate how G2 has positioned itself as the definitive B2B software marketplace platform with its comprehensive ecosystem of 3+ million verified reviews spanning 180,000+ products across 2,000+ categories. The platform consistently delivers exceptional value through its sophisticated technological infrastructure and forward-thinking AI innovations.

G2’s conversational review experiences represent a groundbreaking evolution in user feedback collection. The platform’s recent acquisition of unSurvey has transformed traditional review processes by introducing AI-powered voice reviews that allow users to submit feedback through natural conversation rather than traditional form-based surveys. This innovation makes leaving reviews as simple as speaking naturally, with an AI moderator guiding users through the process to capture authentic, nuanced feedback.

The AI-assisted review collection capabilities revolutionize how companies gather customer insights. G2’s alpha feature enables vendors to convert customer call and meeting transcripts into ready-to-submit reviews, eliminating manual reviewer outreach while maintaining authenticity. This transcript-to-review technology identifies genuine users through natural customer conversations and pre-fills review content for approval and publication.

G2’s multilingual localization platform operates seamlessly across Spanish, French, German, Portuguese, and English with plans for additional language expansion. Users can browse the platform, submit reviews, and interact with G2 Monty (the AI assistant) in their preferred language, creating truly global accessibility. The localized experience enables international buyers to discover software solutions that meet their specific business needs while providing sellers with enhanced global reach opportunities.

The G2.ai experience for software buyers delivers sophisticated AI-powered recommendations based on the platform’s extensive marketplace data. This innovation leverages G2’s presence in large language model ecosystems to provide instant, highly relevant software recommendations and answer complex buying questions. The system processes buyer-specific requirements against G2’s comprehensive review database to deliver personalized software discovery experiences.

G2’s sentiment analysis through Pros and Cons functionality provides automated insights into review content patterns. The platform uses AI-powered thought provokers in review forms to guide comprehensive feedback collection, ensuring reviews capture detailed user experiences. This systematic approach to sentiment extraction enables more meaningful analysis of user feedback across product categories.

The customer advocacy platform integrations work exceptionally well with tools like UserEvidence, Deeto, and Base. These integrations enable companies to showcase G2 reviews directly within their customer advocacy initiatives, building stronger social proof and reference programs. G2’s partnership with Deeto allows automatic synchronization of verified reviews into customer advocacy workflows, creating unified strategies for leveraging customer voices.

G2’s in-app review collection enhancements generate 3x more reviews per month compared to standard email outreach. The platform’s updated approach simplifies review collection processes while providing marketing teams with current user validation and case study references. This improved efficiency helps companies maintain fresh, relevant review content for their G2 presence.

The developer portal and API access provides secure, self-serve functionality for technical integrations. G2 offers comprehensive API documentation, test environments, and token management systems that enable seamless integration with existing marketing and sales technology stacks. The platform supports OAuth applications and maintains rate limits for reliable third-party connections.

G2’s review refresh capabilities enable companies to request updated reviews from existing reviewer bases. This feature helps organizations maintain current, trusted presences on G2 by encouraging previous reviewers to share updated experiences with evolving software products. The system streamlines the process of keeping review content fresh and relevant.

The AI-generated reference pages functionality automatically creates targeted content based on specified goals and audiences. Companies can input objectives and target demographics, and AI selects relevant review content to create compelling reference materials. This automation significantly reduces the manual effort required to create customer-focused marketing materials.

G2’s performance analytics dashboards provide comprehensive insights into G2-driven campaign performance and revenue attribution. The platform integrates with HubSpot, Salesforce, Dreamdata, and Factors.ai to measure how G2 engagement impacts closed-won revenue and pipeline generation. These analytics capabilities enable organizations to understand G2’s contribution to their overall sales and marketing success.

The executive summary reporting delivers quarterly insights into market trends and competitive performance across entire product portfolios. This strategic overview helps companies track their position within G2’s ecosystem and identify opportunities for improvement. The comprehensive reporting includes competitor analysis and market positioning data.

G2’s review syndication network extends content reach across major marketplaces including AWS, Microsoft Azure, and Ramp. This syndication increases vendor visibility and provides buyers with trusted review content wherever they research software solutions. Partners leveraging review syndication experience 14% increases in click-through rates and 13% increases in completed purchases. Review collected by and hosted on G2.com.

Honestly, there isn’t anything I genuinely dislike about G2’s platform since it’s constantly evolving and improving. The platform demonstrates remarkable commitment to innovation, continuously introducing new features, AI enhancements, and integration capabilities that address emerging market needs. G2’s consistent evolution ensures that any potential limitations are quickly addressed through ongoing development cycles and user feedback integration. Review collected by and hosted on G2.com.