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Compare Chargebee and FastSpring 
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At a Glance
Market Segments
Small-Business (74.4% of reviews)
Small-Business (89.1% of reviews)
Entry-Level Pricing
Starting at $0.00
No pricing available
Chargebee
Star Rating
(918)4.4 out of 5
Market Segments
Small-Business (74.4% of reviews)
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plansFastSpring
Star Rating
(185)4.5 out of 5
Market Segments
Small-Business (89.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FastSpringSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FastSpring excels in its "Quality of Support," with a score of 9.1, indicating that many find their customer service responsive and helpful, while Chargebee's support is rated lower at 8.5, suggesting some users may experience delays or less satisfactory assistance.
- Reviewers mention that FastSpring's "Billing Automation" feature, rated at 8.8, is particularly user-friendly, allowing for seamless recurring billing processes, whereas Chargebee's similar feature is rated slightly lower at 8.7, indicating it may not be as intuitive for some users.
- G2 users highlight FastSpring's "Revenue Recognition" capabilities, scoring 8.5 for both "Revenue Types" and "Revenue Allocation," which are praised for their clarity and ease of use, while Chargebee's scores in these areas are not provided, leaving a gap in comparison.
- Users on G2 report that Chargebee shines in "Personalized Billing" with a score of 8.9, allowing for tailored billing solutions that cater to diverse customer needs, while FastSpring's score of 8.1 suggests it may not offer the same level of customization.
- Reviewers mention that FastSpring's "Ease of Use" is rated at 8.8, making it a preferred choice for small businesses looking for straightforward software, while Chargebee's score of 8.6 indicates it may require a bit more effort to navigate.
- Users say that Chargebee's "Multi-Currency" support is robust, which is essential for businesses operating internationally, while FastSpring does not highlight this feature as prominently, potentially limiting its appeal to global users.
Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
For ambitious companies who want to launch a subscription model and unlock their growth potential.
- Custom domain
- Multi-language support
- Support for multiple tax regions
FastSpring
No pricing availableFree Trial
Chargebee
Free Trial is available
FastSpring
Free Trial is available
Ratings
Meets Requirements
8.7
750
9.1
153
Ease of Use
8.6
769
8.8
153
Ease of Setup
8.1
534
8.2
110
Ease of Admin
8.6
506
8.9
109
Quality of Support
8.5
718
9.1
149
Has the product been a good partner in doing business?
8.6
491
9.3
109
Product Direction (% positive)
8.6
736
8.2
147
Features by Category
Billing and Payments
8.7
214
8.2
15
8.9
226
8.1
14
8.7
226
8.8
15
Revenue Recognition
8.1
197
7.9
12
7.9
181
8.5
10
8.2
191
8.8
10
Revenue Optimization
7.1
159
8.3
11
7.4
164
7.7
10
7.7
197
6.9
12
7.9
195
8.3
8
Billing
8.7
410
|
Verified
8.8
32
|
Verified
8.1
349
|
Verified
8.1
20
|
Verified
8.2
379
|
Verified
7.5
26
|
Verified
7.7
245
|
Verified
8.7
17
|
Verified
Dunning
8.6
366
|
Verified
8.9
18
|
Verified
7.6
272
|
Verified
7.5
22
|
Verified
7.7
269
|
Verified
8.1
15
|
Verified
Performance
8.2
343
|
Verified
8.5
24
|
Verified
8.3
378
|
Verified
8.6
29
|
Verified
8.5
387
|
Verified
8.1
25
|
Verified
Reporting
7.7
220
|
Verified
8.1
15
|
Verified
7.6
223
|
Verified
7.7
14
|
Verified
7.9
258
|
Verified
7.7
15
|
Verified
Agentic AI - Subscription Billing
6.0
13
Not enough data
6.0
13
Not enough data
6.3
13
Not enough data
6.9
13
Not enough data
Revenue Recognition
8.5
77
Not enough data
8.4
70
Not enough data
7.9
64
Not enough data
8.5
70
Not enough data
8.4
72
Not enough data
Revenue Performance
8.4
68
Not enough data
8.1
63
Not enough data
8.0
68
Not enough data
8.3
80
Not enough data
8.1
70
Not enough data
Revenue Optimization
7.9
65
Not enough data
7.9
64
Not enough data
8.1
66
Not enough data
7.9
60
Not enough data
Integration
7.9
64
Not enough data
7.9
66
Not enough data
7.3
59
Not enough data
8.4
72
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Order Management
7.5
183
|
Verified
8.5
9
|
Verified
8.4
232
|
Verified
8.9
14
|
Verified
7.5
191
|
Verified
7.7
8
|
Verified
8.7
247
|
Verified
8.6
14
|
Verified
Products & Plans
8.2
200
|
Verified
8.6
12
|
Verified
7.5
184
|
Verified
8.8
8
|
Verified
8.4
240
|
Verified
8.3
12
|
Verified
7.9
189
|
Verified
9.1
11
|
Verified
Pricing
8.6
238
|
Verified
9.0
13
|
Verified
8.4
237
|
Verified
8.5
12
|
Verified
7.8
205
|
Verified
8.0
9
|
Verified
Revenue Management
8.4
234
|
Verified
8.3
12
|
Verified
7.9
208
|
Verified
8.7
10
|
Verified
8.1
224
|
Verified
8.2
13
|
Verified
8.5
235
|
Verified
9.1
11
|
Verified
Integration
8.7
245
|
Verified
8.2
14
|
Verified
8.1
212
|
Verified
7.3
10
|
Verified
7.7
199
|
Verified
8.1
9
|
Verified
Agentic AI - Subscription Management
6.8
16
Not enough data
6.7
16
Not enough data
7.1
15
Not enough data
6.7
15
Not enough data
6.4
15
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Remittance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Tax and VAT Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
Not enough data
8.2
68
Not enough data
8.3
65
Not enough data
8.4
52
Not enough data
9.1
66
Not enough data
7.8
39
Not enough data
7.7
34
Not enough data
Feature Not Available
Product Catalog
Not enough data
8.4
65
Not enough data
8.6
63
Not enough data
8.3
42
Not enough data
9.1
58
Order Process
Not enough data
9.2
85
Not enough data
Feature Not Available
Not enough data
9.0
84
Not enough data
9.4
86
Not enough data
9.2
85
Not enough data
9.1
80
Not enough data
Feature Not Available
Not enough data
8.6
23
Multi-Channel Support
Not enough data
8.7
46
Not enough data
9.0
47
Not enough data
8.4
29
|
Verified
Not enough data
9.0
61
|
Verified
Not enough data
8.6
28
|
Verified
Not enough data
8.6
29
Not enough data
8.7
26
Platform
Not enough data
8.6
58
Not enough data
8.2
74
Not enough data
8.4
50
Not enough data
8.6
58
Not enough data
8.3
81
Not enough data
9.1
78
Not enough data
8.7
31
Not enough data
8.8
62
Not enough data
Feature Not Available
Not enough data
9.1
66
Not enough data
9.2
77
Not enough data
9.4
82
Data Management
8.0
55
Not enough data
7.4
55
Not enough data
8.0
57
Not enough data
Analysis
7.9
55
Not enough data
8.0
57
Not enough data
7.6
56
Not enough data
7.6
55
Not enough data
Agentic AI - Subscription Analytics
5.7
7
Not enough data
5.7
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.9
7
Not enough data
Payment processing - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tax management - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usage Metering - Usage-based billing Software
7.4
9
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
Bill Generation - Usage-based billing Software
6.9
9
Not enough data
8.7
9
Not enough data
8.5
8
Not enough data
Bill Processing - Usage-based billing Software
6.7
9
Not enough data
6.7
9
Not enough data
7.2
9
Not enough data
Integration - Usage-based billing Software
7.5
10
Not enough data
6.5
10
Not enough data
7.4
9
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargebee and FastSpring are categorized as Subscription Billing, Subscription Revenue Management, and Subscription Management
Unique Categories
Chargebee is categorized as Revenue Management, Subscription Analytics, and Usage-based billing software
FastSpring is categorized as E-Commerce Platforms, Sales Tax and VAT Compliance, Billing, and Merchant of Record
Reviews
Reviewers' Company Size
Chargebee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FastSpring
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
31.8%
Information Technology and Services
15.4%
Marketing and Advertising
7.3%
Internet
5.3%
Health, Wellness and Fitness
3.4%
Other
36.9%
Computer Software
42.6%
Information Technology and Services
10.8%
Internet
6.8%
Music
5.1%
Marketing and Advertising
4.0%
Other
30.7%
Most Helpful Reviews
Chargebee
Most Helpful Favorable Review
Verified User in Consulting
Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
Most Helpful Critical Review
Igor L.
Verified User in Online Media
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
FastSpring
Most Helpful Favorable Review
Bogdan D.
Verified User in Computer Software
We are selling our software online through the store that FastSpring provides. We love the platform and the solution. But the dashboard usability could definitely use some improvements. It's getting there but slower than we'd all want.
Most Helpful Critical Review
Benjamin H.
Verified User in E-Learning
Their customer support used to be great. I rarely had problems and when they were problems, they would solve them quickly. Over the last few months, I have noticed that they were taking longer and longer to reply. One month ago, a customer tried to...
Verified User in Consulting
Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
Bogdan D.
Verified User in Computer Software
We are selling our software online through the store that FastSpring provides. We love the platform and the solution. But the dashboard usability could definitely use some improvements. It's getting there but slower than we'd all want.
Igor L.
Verified User in Online Media
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
Benjamin H.
Verified User in E-Learning
Their customer support used to be great. I rarely had problems and when they were problems, they would solve them quickly. Over the last few months, I have noticed that they were taking longer and longer to reply. One month ago, a customer tried to...
Alternatives
Discussions
Where is Chargebee based?
2 Comments
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 Comments
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 Comments
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
Is the affiliation platform more easy to use than when it was created?
1 Comment
CG
Hi Jean, thank you for your question. We have made some significant changes to our affiliate program over the years in an effort to make it easier to use for...Read more
Has anybody had a successful relationship with this business?
1 Comment
MH
Frankly speaking, I started to get along well with my business only when I started to take seriously the need to use different documents. For example,...Read more
How much does FastSpring cost?
1 Comment
EM
FastSpring has 2 pricing options: An 8.9% fee of the total transaction value of the transaction. A 5.9% fee of the total transaction's value, plus 95 cents...Read more
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