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CisionOne
CisionOne
(1,223)
3.9 out of 5
CisionOne
By Cision
Get a quote
Optimized for quick response
Muck Rack
Muck Rack
(289)
4.6 out of 5
Muck Rack
By Muck Rack
At a Glance
CisionOne
CisionOne
Star Rating
(1,223)3.9 out of 5
Market Segments
Small-Business (43.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about CisionOne
Muck Rack
Muck Rack
Star Rating
(289)4.6 out of 5
Market Segments
Small-Business (57.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Muck Rack
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that CisionOne's Media Database scores a 7.5, which is significantly lower than Muck Rack's impressive 9.3. Reviewers mention that Muck Rack's database is more comprehensive and easier to navigate, making it a preferred choice for media outreach.
  • Reviewers mention that CisionOne's Campaign Management feature scores only 6.5, while Muck Rack excels with a score of 9.0. Users say that Muck Rack provides better tools for tracking campaign performance and managing multiple campaigns simultaneously.
  • G2 users highlight that CisionOne's Ease of Use is rated at 7.6, which falls short compared to Muck Rack's 9.0. Users report that Muck Rack's interface is more intuitive, allowing for quicker onboarding and less training time for new users.
  • Users on G2 mention that CisionOne's Quality of Support is rated at 8.1, while Muck Rack shines with a score of 9.3. Reviewers say that Muck Rack's customer support is more responsive and helpful, often resolving issues faster.
  • Reviewers say that CisionOne's Product Direction score of 6.9 indicates some concerns about future updates, whereas Muck Rack's score of 9.0 suggests a strong commitment to innovation and user feedback. Users report feeling more confident in Muck Rack's ongoing development.
  • Users report that CisionOne's Influencer Recruitment feature scores a 7.5, while Muck Rack's capabilities in this area are rated higher, with a score of 9.0. Reviewers mention that Muck Rack offers more robust tools for identifying and engaging with influencers effectively.
Pricing
Entry-Level Pricing
CisionOne
No pricing available
Muck Rack
No pricing available
Free Trial
CisionOne
No trial information available
Muck Rack
No trial information available
Ratings
Meets Requirements
7.8
1,104
8.9
215
Ease of Use
7.6
1,107
9.0
216
Ease of Setup
7.7
435
9.0
107
Ease of Admin
8.0
363
9.0
77
Quality of Support
8.0
983
9.2
202
Has the product been a good partner in doing business?
8.2
380
9.3
77
Product Direction (% positive)
6.9
1,083
9.0
208
Features by Category
Social Media AnalyticsHide 16 FeaturesShow 16 Features
7.7
68
Not enough data
Social Analytics
7.1
47
Not enough data
7.3
52
Not enough data
7.5
54
Not enough data
Feature Not Available
Not enough data
7.7
25
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports & Dashboards
7.1
50
Not enough data
7.6
50
Not enough data
7.5
49
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Press Release DistributionHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Press Release Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
PR CRMHide 17 FeaturesShow 17 Features
7.3
18
8.7
56
Contact Management
7.4
17
9.2
55
7.2
16
8.6
47
6.7
15
8.9
49
7.2
17
9.1
41
PR Management
7.4
16
8.9
49
6.7
15
8.9
46
7.4
15
8.3
42
8.0
17
8.3
49
Agentic AI - Regulatory Change Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Automation
Feature Not Available
Feature Not Available
6.8
14
8.7
50
7.8
13
8.8
43
Feature Not Available
8.4
48
Media MonitoringHide 17 FeaturesShow 17 Features
6.4
108
6.4
119
Media Channels
6.6
94
6.9
74
7.0
96
8.0
105
7.8
103
9.0
116
Geographic Coverage
7.4
98
8.4
112
7.8
100
9.1
115
7.2
88
7.8
94
Reporting
7.6
100
8.4
110
7.7
93
8.1
112
7.5
95
8.2
103
7.7
96
8.2
106
Agentic AI - Media Monitoring
4.8
30
3.3
6
4.8
30
2.8
6
4.8
30
3.3
6
4.9
30
2.8
6
4.7
30
2.8
6
Generative AI
4.8
40
5.6
33
4.8
39
5.5
30
Social Media Listening ToolsHide 15 FeaturesShow 15 Features
6.9
76
Not enough data
Monitoring & Listening
7.0
63
Not enough data
6.7
52
Not enough data
6.8
10
Not enough data
8.2
10
Not enough data
6.3
10
Not enough data
6.0
10
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
5.9
59
Not enough data
6.5
63
Not enough data
7.3
10
Not enough data
6.8
10
Not enough data
PR AnalyticsHide 2 FeaturesShow 2 Features
5.0
20
5.5
33
Generative AI
5.0
20
5.4
32
4.9
20
5.6
29
Answer Engine Optimization (AEO)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Media and Influencer TargetingHide 16 FeaturesShow 16 Features
6.3
345
6.6
154
Database
7.9
312
9.2
144
7.6
242
8.4
124
7.3
210
Feature Not Available
Outreach
7.7
242
8.6
119
7.1
152
7.7
94
6.5
138
6.9
83
Reporting
7.4
231
8.4
130
Feature Not Available
8.7
111
7.2
184
8.1
108
Agentic AI - Media and Influencer Targeting
3.9
9
3.1
7
4.4
9
3.3
7
4.1
9
3.8
7
4.6
9
3.8
7
3.8
8
3.1
7
User Rights/Roles
Feature Not Available
7.7
81
7.2
160
8.6
101
Categories
Categories
Shared Categories
CisionOne
CisionOne
Muck Rack
Muck Rack
Unique Categories
CisionOne
CisionOne is categorized as Social Media Analytics
Muck Rack
Reviews
Reviewers' Company Size
CisionOne
CisionOne
Small-Business(50 or fewer emp.)
43.6%
Mid-Market(51-1000 emp.)
35.8%
Enterprise(> 1000 emp.)
20.6%
Muck Rack
Muck Rack
Small-Business(50 or fewer emp.)
57.5%
Mid-Market(51-1000 emp.)
28.6%
Enterprise(> 1000 emp.)
13.9%
Reviewers' Industry
CisionOne
CisionOne
Public Relations and Communications
37.0%
Marketing and Advertising
10.2%
Non-Profit Organization Management
4.3%
Higher Education
3.8%
Computer Software
3.0%
Other
41.7%
Muck Rack
Muck Rack
Public Relations and Communications
43.8%
Non-Profit Organization Management
4.3%
Marketing and Advertising
4.3%
Information Technology and Services
4.3%
Entertainment
4.3%
Other
39.1%
Most Helpful Reviews
CisionOne
CisionOne
Most Helpful Favorable Review
Brandie A.
BA
Brandie A.
Verified User in Management Consulting

I started using viralheat back when they had a free version available online. I was using it for basic publishing, and keeping my customer base/followers (I run a small consulting company) informed and engaged. The product was fast, extremely easy to use,...

Most Helpful Critical Review
Claire C.
CC
Claire C.
Verified User in Computer Software

Database is not up-to-date. Menus are lengthy and search offers you to specify criteria that it seems to not actually have data for, not to mention that you don't even know what some of them refer to. For example, when I export a list of coverage there are...

Muck Rack
Muck Rack
Most Helpful Favorable Review
Verified User in Public Relations and Communications
GP
Verified User in Public Relations and Communications

- The ability to find any information needed about reporters, like their beat, email and recent articles. - The ability to track words and phrases that have to do with my clients. - The ability to send batches of pitches to journalists. - Creating media...

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

The handoff from sales was deplorable. The sales rep was extremely rude and when I had follow-up questions, she simply ghosted me. Took my money and ran. Platform vendors, and the best salespeople at those companies, are trusted partners. The start of this...

Alternatives
CisionOne
CisionOne Alternatives
Onclusive
Onclusive
Add Onclusive
Meltwater
Meltwater
Add Meltwater
Agility PR Solutions
Agility PR Solutions
Add Agility PR Solutions
Prowly
Prowly
Add Prowly
Muck Rack
Muck Rack Alternatives
Agility PR Solutions
Agility PR Solutions
Add Agility PR Solutions
Prowly
Prowly
Add Prowly
Meltwater
Meltwater
Add Meltwater
Critical Mention
Critical Mention
Add Critical Mention
Discussions
CisionOne
CisionOne Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
Melissa K.
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
See all discussions
Muck Rack
Muck Rack Discussions
Monty the Mongoose crying
Muck Rack has no discussions with answers
See all discussions
Ask CisionOne a QuestionContact CisionOne

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Add Product
CisionOne
CisionOne
Get a quote
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Muck Rack
Muck Rack