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Compare Actionstep and LEAP 
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
$99.00 1 Per User Per Month
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Actionstep
Star Rating
(14)3.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Entry-Level Pricing
$99.00 1 Per User Per Month
Browse all 3 pricing plansLEAP
Star Rating
(39)3.7 out of 5
Market Segments
Small-Business (100.0% of reviews)
Entry-Level Pricing
Contact Us
Learn more about LEAPSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Actionstep excels in its time tracking capabilities, scoring 7.5, which users appreciate for its detailed tracking features that help in accurate billing. In contrast, LEAP's time tracking received a lower score, indicating that users find it less robust in this area.
- Users report that Actionstep's document management system is rated at 6.5, which is seen as functional but not exceptional. However, LEAP shines with a higher score of 7.2, with reviewers mentioning its intuitive interface and effective organization of documents as standout features.
- G2 users highlight that Actionstep's ease of setup is rated at 5.0, suggesting that many find it challenging to get started. Conversely, LEAP has a better score of 6.9, with users mentioning a more straightforward onboarding process that helps new users adapt quickly.
- Reviewers mention that Actionstep's quality of support is rated at 7.4, which is generally favorable, but LEAP falls short with a score of 6.6. Users on G2 have noted that they often experience longer response times with LEAP's support team.
- Users say that Actionstep's product direction is rated at 7.9, indicating a positive outlook on future updates and features. In contrast, LEAP's score of 5.4 suggests that users are less confident in the product's future development, with some expressing concerns about stagnation.
- Reviewers mention that while Actionstep's cloud capabilities are rated at 6.5, LEAP offers a slightly better experience with a score of 6.9, with users appreciating its seamless access across devices and better mobility features.
Pricing
Entry-Level Pricing
Actionstep
Practice Pro + Accounting
$99.00
1 Per User Per Month
Medium and large firms. With general ledger accounting built-in. For multi-practice and boutique firms requiring a built-in General Ledger
- Everything included in Practice Pro plus...
- Multi-currency general ledger
- Banking
LEAP
LEAP
Contact Us
- No in-house server needed with automatic system maintenance, software updates, and data backups
- Accessible on desktop, laptop, cell phone, tablet & smartwatch with single sign-on
- Pre-configured matter types to easily open and manage legal matters
Free Trial
Actionstep
Free Trial is available
LEAP
No trial information availableRatings
Meets Requirements
8.2
12
7.0
29
Ease of Use
7.2
12
7.0
29
Ease of Setup
5.8
6
6.3
12
Ease of Admin
6.7
7
8.0
9
Quality of Support
7.6
12
7.0
29
Has the product been a good partner in doing business?
7.8
6
7.6
9
Product Direction (% positive)
8.1
12
5.2
27
Features by Category
Platform Basics
Not enough data
5.6
9
Not enough data
Feature Not Available
Not enough data
6.8
10
Not enough data
5.2
8
Content Management
Not enough data
6.8
10
Not enough data
6.0
8
Not enough data
6.7
9
Agentic AI - Legal Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
6.3
9
Not enough data
Feature Not Available
Not enough data
7.1
11
Not enough data
5.8
10
Not enough data
6.4
12
Content Management
Not enough data
7.4
12
Not enough data
6.1
11
Not enough data
5.0
12
Time & Billing
Not enough data
7.8
12
Not enough data
6.0
8
Not enough data
7.0
10
Agentic AI - Legal Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Billing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Actionstep and LEAP are categorized as Legal Case Management, Legal Billing, and Legal Practice Management
Unique Categories
Actionstep has no unique categories
LEAP has no unique categories
Reviews
Reviewers' Company Size
Actionstep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LEAP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
57.1%
Legal Services
42.9%
‐
‐
‐
Other
0.0%
Law Practice
58.3%
Legal Services
33.3%
Real Estate
2.8%
Alternative Dispute Resolution
2.8%
Accounting
2.8%
Other
0.0%
Most Helpful Reviews
Actionstep
Most Helpful Favorable Review
Mike D.
Verified User in Law Practice
Great Program, we have been with Action Step for 10 years now.
Most Helpful Critical Review
Verified User in Legal Services
Their support team is so unhelpful. If you ever run into an issue, their first response is "there is no issue". If there is an issue that the team, acknowledges, the team will either take weeks to fix it, or will tell you that they aren't going to fix it....
LEAP
Most Helpful Favorable Review
Verified User in Law Practice
Leap does a great job with invoicing and billing.
Most Helpful Critical Review
Verified User in Legal Services
The product does not work as promised. I purchased this program in October, and it still isn't working for me. If there is a problem with the program, you have to make an appointment with the service department, which can take several days. As a solo...
Mike D.
Verified User in Law Practice
Great Program, we have been with Action Step for 10 years now.
Verified User in Law Practice
Leap does a great job with invoicing and billing.
Verified User in Legal Services
Their support team is so unhelpful. If you ever run into an issue, their first response is "there is no issue". If there is an issue that the team, acknowledges, the team will either take weeks to fix it, or will tell you that they aren't going to fix it....
Verified User in Legal Services
The product does not work as promised. I purchased this program in October, and it still isn't working for me. If there is a problem with the program, you have to make an appointment with the service department, which can take several days. As a solo...
Discussions
Are there any Actionstep / Google Workspace communities that want to share best practice ideas?
1 Comment
Official Response from Actionstep
Hi Wayne,
Yes, we do. Our customer success team have set up a Linkedin community for this here - https://www.linkedin.com/groups/4671396/
Additionally,...Read more
Actionstep has no more discussions with answers
Can I import my own documents?
1 Comment
BM
Yes. Several methods but the simplest is the drag and drop.Read more
What does legal practice management software do?
1 Comment
BM
Central location for all of your case data like contacts, clients, judges, opposing parties, documents, emails, notes, comments, phone calls, calendar,...Read more
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