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At a Glance
Market Segments
Small-Business (45.6% of reviews)
Mid-Market (43.6% of reviews)
Entry-Level Pricing
$0.00 1 users
Free 10 Users Per Month
GitHub
Star Rating
(2,248)4.7 out of 5
Market Segments
Small-Business (45.6% of reviews)
Entry-Level Pricing
$0.00 1 users
Browse all 3 pricing plansJira
Star Rating
(6,918)4.3 out of 5
Market Segments
Mid-Market (43.6% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jira excels in project management capabilities, particularly with its robust issue tracking and customizable workflows, earning it a score of 8.8 for meeting requirements. In contrast, GitHub shines with its seamless integration for version control and collaboration, achieving a higher score of 9.3.
- Reviewers mention that GitHub's ease of setup is significantly better, scoring 9.0 compared to Jira's 7.8. Users appreciate GitHub's straightforward onboarding process, which allows teams to start collaborating quickly.
- G2 users highlight that while both platforms offer quality support, GitHub edges out with a score of 8.7 versus Jira's 8.3. Reviewers note that GitHub's support team is responsive and helpful, particularly for small businesses.
- Users on G2 report that Jira's analytics features, such as the Advanced Roadmaps, provide valuable insights into project progress, scoring 8.6. However, GitHub's analytics tools, while slightly lower at 8.4, are praised for their simplicity and effectiveness in tracking code changes.
- Reviewers mention that both products have a solid bug history score of 8.9, indicating reliability. However, users say that Jira's extensive documentation and community support make it easier to resolve issues quickly.
- Users report that GitHub's adaptive learning features, scoring 8.7, provide a more intuitive experience for new users, while Jira's score of 7.2 indicates room for improvement in this area. Reviewers appreciate GitHub's user-friendly interface that helps teams learn the platform faster.
Pricing
Entry-Level Pricing
GitHub
Free for Individuals and Organizations
$0.00
1 users
Basics for teams and developers
- Unlimited public/private repositories
- Unlimited collaborators
- 2,000 Actions minutes/month (Free for public repositories)
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
GitHub
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
9.3
1,948
8.9
5,713
Ease of Use
8.7
1,963
8.0
5,767
Ease of Setup
9.0
574
7.8
2,003
Ease of Admin
8.7
450
7.5
1,442
Quality of Support
8.7
1,555
8.3
4,423
Has the product been a good partner in doing business?
8.9
386
8.5
1,302
Product Direction (% positive)
8.9
1,899
8.4
5,541
Features by Category
Tasks
Not enough data
9.2
482
Not enough data
8.9
479
Not enough data
9.0
479
Not enough data
8.6
474
Not enough data
8.4
463
Not enough data
8.1
461
Not enough data
8.4
470
Not enough data
8.3
414
Projects
Not enough data
8.8
464
Not enough data
8.6
455
Not enough data
8.0
432
Not enough data
8.3
439
Not enough data
8.5
446
Not enough data
7.6
385
Not enough data
9.1
406
Not enough data
8.2
439
Not enough data
7.9
383
Not enough data
8.0
390
Not enough data
8.5
427
Resource Management
Not enough data
8.2
425
Not enough data
8.2
429
Not enough data
8.3
429
Project Monitoring
Not enough data
8.3
416
Not enough data
8.3
425
Not enough data
8.6
440
Generative AI
Not enough data
7.2
353
Not enough data
7.3
355
Agentic AI - Project Management
Not enough data
7.1
227
Not enough data
7.4
229
Not enough data
7.5
229
Not enough data
7.4
226
Not enough data
7.3
229
Not enough data
7.2
229
Not enough data
7.6
231
Administration
8.8
132
Not enough data
9.0
137
Not enough data
8.6
134
Not enough data
Functionality
8.9
135
Not enough data
8.5
124
Not enough data
8.8
126
Not enough data
9.0
137
Not enough data
8.2
123
Not enough data
Processes
9.0
136
Not enough data
8.8
134
Not enough data
8.6
132
Not enough data
Administration
9.0
39
Not enough data
9.0
38
Not enough data
Analysis
8.4
38
Not enough data
8.8
41
Not enough data
8.6
39
Not enough data
8.7
41
Not enough data
Testing
9.2
40
Not enough data
8.4
35
Not enough data
8.5
36
Not enough data
8.7
34
Not enough data
8.4
33
Not enough data
8.7
34
Not enough data
8.1
33
Not enough data
Agentic AI - Static Application Security Testing (SAST)
10.0
6
Not enough data
Administration
9.0
87
Not enough data
9.0
86
Not enough data
8.7
88
Not enough data
9.1
88
Not enough data
Automation
8.8
86
Not enough data
8.6
81
Not enough data
8.6
86
Not enough data
8.8
81
Not enough data
IT Management
8.9
89
Not enough data
8.9
80
Not enough data
8.8
79
Not enough data
Functionality
9.1
227
Not enough data
9.1
230
Not enough data
8.8
228
Not enough data
Management
9.0
225
Not enough data
8.4
221
Not enough data
9.0
228
Not enough data
Agentic AI - Continuous Delivery
9.3
19
Not enough data
8.9
19
Not enough data
8.7
19
Not enough data
8.8
20
Not enough data
8.9
19
Not enough data
Bug Reporting
8.9
178
8.8
1713
8.8
175
8.7
1674
9.0
180
8.8
1747
Bug Monitoring
8.4
174
8.6
1660
8.9
184
8.9
1759
9.0
172
8.8
1640
Agentic AI - Bug Tracking
9.2
15
7.3
184
9.1
15
7.5
187
8.9
15
7.4
184
Functionality - Software Composition Analysis
8.8
66
Not enough data
9.0
70
Not enough data
9.1
69
Not enough data
Effectiveness - Software Composition Analysis
8.7
68
Not enough data
9.0
70
Not enough data
8.8
67
Not enough data
Responses
Not enough data
9.4
14
Not enough data
9.2
14
Not enough data
9.2
14
Automation - AI Agents
Not enough data
7.7
14
Not enough data
8.3
13
Not enough data
8.0
14
Not enough data
9.0
14
Not enough data
8.8
14
Platform
Not enough data
9.0
14
Not enough data
8.9
14
Not enough data
8.9
14
Autonomy - AI Agents
Not enough data
8.2
14
Not enough data
8.3
14
Not enough data
8.7
14
Not enough data
8.3
14
Generative AI
Not enough data
8.6
14
Not enough data
8.6
14
Management
8.8
126
Not enough data
9.1
126
Not enough data
8.5
123
Not enough data
Functionality
8.7
124
Not enough data
8.9
126
Not enough data
8.6
124
Not enough data
Processes
8.8
126
Not enough data
8.8
124
Not enough data
9.0
128
Not enough data
Functionality
9.3
212
Not enough data
8.9
201
Not enough data
8.6
193
Not enough data
Management
8.9
206
Not enough data
8.8
203
Not enough data
8.2
198
Not enough data
Agentic AI - Continuous Integration
8.4
22
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
8.2
22
Not enough data
8.3
22
Not enough data
Documentation
8.7
171
Not enough data
8.8
166
Not enough data
8.6
157
Not enough data
Security
8.1
154
Not enough data
8.5
155
Not enough data
8.9
164
Not enough data
Communication
Not enough data
8.4
2569
Not enough data
8.2
2431
Not enough data
8.1
2342
Planning
Not enough data
8.7
3036
Not enough data
8.8
3114
Not enough data
8.8
2845
Not enough data
8.7
2948
Not enough data
8.3
2564
Workflow Management
Not enough data
8.6
2906
Not enough data
8.8
3154
Not enough data
7.8
2172
Not enough data
8.4
2408
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GitHub and Jira are categorized as Bug Tracking
Unique Categories
GitHub is categorized as DevOps Platforms, Software Composition Analysis, Cloud Infrastructure Automation, Static Application Security Testing (SAST), Application Release Orchestration, Version Control Hosting, Peer Code Review, Continuous Delivery, Gaming Tools, Configuration Management, Continuous Integration, Build Automation, and Secure Code Review
Jira is categorized as Product Management, Project Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
GitHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
31.8%
Information Technology and Services
22.5%
Internet
6.8%
Higher Education
3.4%
Financial Services
3.2%
Other
32.4%
Computer Software
23.9%
Information Technology and Services
23.8%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.4%
Most Helpful Reviews
GitHub
Most Helpful Favorable Review
Verified User in Internet
Free access to open source repos. Free, easy collaboration with developers in amateur settings. Powerful, inexpensive collaboration in professional settings. The Octo-Kitty is pretty great. We integrate with Slack, Jira, and Heroku. At this point pretty...
Most Helpful Critical Review
Airton S.
Verified User in Security and Investigations
Custom support is terrible. They are very slow to reply, even if you are in a crisis. I'm at BRT and they put me someone at Sydney to help me, for god sake. It takes a day for someone to read what you sent. Adding users when you're an enterprise client is...
Jira
Most Helpful Favorable Review
Daniel J.
Verified User in Computer & Network Security
We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...
Most Helpful Critical Review
Jerry W. E.
Verified User in Computer Software
Consider three pitfalls when adopting JIRA - two pertaining to administration teams and one pertaining to end-users. Admin Pitfall #1: while JIRA does in fact allow administrators the ability to build customized issue types, workflows and artifacts,...
Verified User in Internet
Free access to open source repos. Free, easy collaboration with developers in amateur settings. Powerful, inexpensive collaboration in professional settings. The Octo-Kitty is pretty great. We integrate with Slack, Jira, and Heroku. At this point pretty...
Daniel J.
Verified User in Computer & Network Security
We use JIRA extensively for issue management and tracking. Each team has a project and it is a great way to work amongst teams and collaborate. The tool is very versatile and great to have project leaders, watchers, stakeholders, etc. They also have...
Airton S.
Verified User in Security and Investigations
Custom support is terrible. They are very slow to reply, even if you are in a crisis. I'm at BRT and they put me someone at Sydney to help me, for god sake. It takes a day for someone to read what you sent. Adding users when you're an enterprise client is...
Jerry W. E.
Verified User in Computer Software
Consider three pitfalls when adopting JIRA - two pertaining to administration teams and one pertaining to end-users. Admin Pitfall #1: while JIRA does in fact allow administrators the ability to build customized issue types, workflows and artifacts,...
Alternatives
Discussions
What is GitHub used for?
8 Comments
MK
- store software source code
- use actions to execute CI / CD and publish artefacts / create releases
- lightweight software project managementRead more
What can GitHub be used for?
5 Comments
MS
It's a platform for version controlling. Where group of people collaborate each other and work on a single project. Read more
What does GitHub mean?
2 Comments
JV
It is a platform for doing projects based on serveral services like website development projects etcRead more
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
Is Jira free tool?
6 Comments
RC
JIRA is free up to 10 users, 2GB of storage. However, they do offer paid plans for more users and storage if need.Read more
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