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Compare Dynamics 365 Sales and HubSpot Sales Hub 
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At a Glance
Market Segments
Mid-Market (39.2% of reviews)
Small-Business (61.0% of reviews)
Entry-Level Pricing
$210/month per user
$0.00
Dynamics 365 Sales
Star Rating
(1,601)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansHubSpot Sales Hub
Star Rating
(13,106)4.4 out of 5
Market Segments
Small-Business (61.0% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynamics 365 Sales excels in Product Catalog management with a score of 9.2, allowing for extensive customization and organization of products, while HubSpot Sales Hub, although strong, does not match this level of detail.
- Reviewers mention that HubSpot Sales Hub shines in Email Marketing with a score of 8.8, providing robust tools for campaign management and analytics, whereas Dynamics 365 Sales falls short with a score of 7.6 in the same category.
- G2 users highlight that Dynamics 365 Sales offers superior Opportunity & Pipeline Management with a score of 7.9, but HubSpot Sales Hub outperforms it with a score of 8.5, indicating a more user-friendly interface for tracking sales opportunities.
- Users on G2 report that HubSpot Sales Hub has a more intuitive Ease of Use rating of 8.7 compared to Dynamics 365 Sales' 7.4, making it a preferred choice for teams looking for a straightforward CRM experience.
- Reviewers say that Dynamics 365 Sales provides strong Customer Contract Management features with a score of 8.0, but HubSpot Sales Hub slightly edges it out with an 8.2, indicating better overall functionality in managing contracts.
- Users report that HubSpot Sales Hub's Customer Support features, including a well-rated Knowledge Base (8.5), are more comprehensive than those of Dynamics 365 Sales, which scored 7.9, leading to a more satisfying user experience.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Dynamics 365 Sales
No trial information availableHubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.1
1,277
8.6
9,585
Ease of Use
7.4
1,283
8.7
10,464
Ease of Setup
7.2
404
8.4
4,462
Ease of Admin
7.5
382
8.6
3,060
Quality of Support
7.5
1,119
8.6
8,637
Has the product been a good partner in doing business?
7.8
377
8.7
3,015
Product Direction (% positive)
6.3
1,258
8.7
9,165
Features by Category
Sales Force Automation
8.1
959
|
Verified
8.7
5904
|
Verified
7.9
675
|
Verified
Feature Not Available
7.9
898
|
Verified
8.5
5756
|
Verified
7.8
966
|
Verified
8.5
5958
|
Verified
7.6
731
|
Verified
7.8
4073
|
Verified
7.9
861
|
Verified
8.5
4928
|
Verified
7.6
726
|
Verified
7.8
3127
|
Verified
7.8
715
|
Verified
7.8
3035
|
Verified
8.0
765
|
Verified
8.2
2330
Marketing Automation
7.6
751
|
Verified
8.7
5254
|
Verified
7.5
729
|
Verified
8.5
4927
|
Verified
7.8
815
|
Verified
8.7
5062
|
Verified
7.6
639
|
Verified
8.1
4321
|
Verified
Customer Support
8.0
705
|
Verified
8.3
3512
|
Verified
7.8
669
|
Verified
8.2
2343
7.9
691
|
Verified
8.5
3176
|
Verified
7.7
600
|
Verified
8.0
3162
|
Verified
7.9
627
|
Verified
8.3
3396
|
Verified
Reporting & Analytics
7.9
892
|
Verified
8.2
5636
|
Verified
7.9
941
|
Verified
8.4
5995
|
Verified
7.6
780
|
Verified
8.0
4169
|
Verified
Mobile & Social
7.5
553
|
Verified
8.0
3693
|
Verified
7.6
547
|
Verified
8.1
2345
|
Verified
7.4
617
|
Verified
7.7
4013
|
Verified
Platform
8.1
291
|
Verified
8.1
2815
|
Verified
8.1
306
|
Verified
8.3
2431
|
Verified
8.2
299
|
Verified
8.5
2890
|
Verified
7.9
226
|
Verified
8.2
2199
|
Verified
7.9
248
|
Verified
7.5
1894
7.8
274
|
Verified
8.0
2495
|
Verified
7.7
289
|
Verified
8.7
2892
|
Verified
7.8
253
|
Verified
8.1
1586
Integration
7.8
296
|
Verified
8.4
2200
|
Verified
7.8
231
|
Verified
8.2
2304
|
Verified
7.6
237
|
Verified
8.1
2165
|
Verified
Generative AI
8.0
15
7.5
578
Agentic AI - CRM
Not enough data
7.3
119
Not enough data
7.2
117
Not enough data
7.3
116
Not enough data
7.2
118
Not enough data
7.2
118
Not enough data
7.2
117
Not enough data
7.3
116
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
520
Not enough data
8.6
616
Not enough data
8.8
644
Not enough data
8.9
651
Organization
Not enough data
9.0
673
Not enough data
8.8
659
Not enough data
8.6
597
Performance Analysis
Not enough data
8.3
551
Not enough data
8.8
660
Sales Analysis
Not enough data
8.5
556
Not enough data
8.7
612
Generative AI
Not enough data
8.1
151
Not enough data
8.2
152
Agentic AI - AI Sales Assistant
Not enough data
7.7
17
Not enough data
7.7
17
Not enough data
7.6
17
Not enough data
7.6
17
Not enough data
7.8
17
Not enough data
7.7
17
Not enough data
8.2
17
Integrated Workflows
Not enough data
8.8
1567
Not enough data
9.0
1609
Not enough data
8.3
1379
Not enough data
8.2
1279
Not enough data
8.8
1457
Not enough data
8.7
1320
Not enough data
8.6
1246
Repeatability and Reportability
Not enough data
8.6
1420
Not enough data
8.7
1486
Not enough data
8.6
1459
Not enough data
8.2
1336
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.2
1190
Not enough data
8.2
1156
Not enough data
8.2
1147
Not enough data
7.9
1028
Not enough data
7.7
975
Generative AI
Not enough data
7.4
438
Agentic AI - Sales Engagement
Not enough data
7.1
123
Not enough data
7.3
124
Not enough data
7.2
125
Not enough data
7.4
124
Not enough data
7.2
125
Not enough data
7.3
125
Not enough data
7.2
126
Call Analytics
Not enough data
8.2
294
Not enough data
7.9
262
Not enough data
8.0
271
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.5
236
Not enough data
7.7
246
Generative AI
Not enough data
7.6
105
Agentic AI - Conversation Intelligence
Not enough data
7.0
19
Not enough data
7.0
19
Not enough data
7.5
19
Not enough data
7.1
19
Not enough data
7.3
18
Not enough data
6.9
18
Not enough data
6.9
18
Responses
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
7.1
7
Automation - AI Agents
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.7
5
Platform
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
8.6
6
Autonomy - AI Agents
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
7.2
6
Generative AI
Not enough data
8.9
6
Not enough data
8.9
6
Integrations
Not enough data
8.3
512
Not enough data
9.0
708
Not enough data
8.3
576
Not enough data
8.4
565
Not enough data
7.7
476
Branding & Customizatio
Not enough data
8.6
617
Not enough data
8.8
636
Not enough data
8.4
559
Automatic Rules & Configurations
Not enough data
8.7
610
Not enough data
8.9
619
Not enough data
8.5
575
Agentic AI - Business Scheduling
Not enough data
7.7
35
Not enough data
7.5
35
Agentic AI - Visitor Identification
Not enough data
5.6
12
Agentic AI - Sales Performance Management
Not enough data
7.0
53
Not enough data
7.1
53
Not enough data
6.9
53
Incentives
Not enough data
7.9
741
Not enough data
8.2
818
|
Verified
Not enough data
7.6
688
|
Verified
Not enough data
8.4
914
Personalization
Not enough data
8.4
938
Not enough data
8.5
1068
|
Verified
Not enough data
8.8
1166
|
Verified
Not enough data
8.5
958
|
Verified
Administrative
Not enough data
8.6
991
|
Verified
Not enough data
8.4
872
|
Verified
Not enough data
8.3
829
Agentic AI - Email Tracking
Not enough data
6.9
69
Not enough data
7.0
69
Not enough data
7.0
69
Not enough data
7.1
69
Not enough data
6.8
67
Not enough data
6.9
68
Not enough data
7.0
69
Analytics
Not enough data
8.7
2039
Not enough data
8.8
2030
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
2079
Not enough data
8.9
2079
Not enough data
8.8
2172
Not enough data
Feature Not Available
Not enough data
8.9
2152
Generative AI
Not enough data
7.5
435
Agentic AI - Sales Analytics
Not enough data
7.1
63
Not enough data
7.1
63
Not enough data
7.3
61
Not enough data
7.3
63
Not enough data
7.1
62
Data Sourcing
8.7
21
8.3
1304
8.5
21
8.4
1376
8.4
20
8.2
1243
8.1
21
8.6
1494
8.7
20
8.4
1337
Predictive Analytics
8.7
20
8.2
1297
8.6
19
8.2
1257
8.3
19
7.8
1083
8.3
19
7.9
1215
Sales Management
8.8
20
8.8
1507
8.7
19
7.9
1198
8.5
20
8.4
1359
8.7
20
8.9
1571
Agentic AI - Outbound Call Tracking
Not enough data
7.6
41
Not enough data
7.1
39
Calling
Not enough data
8.6
1166
Not enough data
8.1
961
Not enough data
8.6
1129
Not enough data
8.7
1159
Not enough data
7.9
45
Contacts
Not enough data
8.7
1235
Not enough data
8.4
1078
Not enough data
8.7
1138
Insights
Not enough data
9.1
1324
Not enough data
8.7
1166
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1071
Not enough data
7.5
42
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Enablement
Not enough data
7.1
39
Not enough data
7.2
38
Not enough data
7.1
38
Content Management
Not enough data
8.4
775
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
784
Not enough data
8.4
771
Analytics
Not enough data
8.4
851
Not enough data
8.5
853
Not enough data
8.4
797
Not enough data
8.3
773
Learning Management - Sales Enablement
Not enough data
8.1
13
Not enough data
7.7
13
Not enough data
8.2
13
Revenue Enablement - Sales Enablement
Not enough data
8.3
13
Not enough data
7.4
13
Not enough data
8.3
13
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and HubSpot Sales Hub are categorized as CRM and Sales Analytics
Unique Categories
Dynamics 365 Sales is categorized as Sales Coaching
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, Email Tracking, Sales Performance Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
3.9%
Financial Services
3.8%
Other
67.3%
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Most Helpful Reviews
Dynamics 365 Sales
Most Helpful Favorable Review
Wyeth J.
Verified User in Biotechnology
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Most Helpful Critical Review
Verified User
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Wyeth J.
Verified User in Biotechnology
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Verified User
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Alternatives
Discussions
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6 Comments
JF
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5 Comments
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There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
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4 Comments
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yes you can use sequences for email and then make a workflow for adding task same day .Read more
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