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Mautic Reviews & Product Details

Mautic Product Details

Mautic is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source product is community supported.

Seller

Mautic

Discussions

Mautic Community

Product Description

Mautic Community Edition is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source edition is community supported. Support is available for Acquia Campaign Studio, which is based on Mautic technology acquired by Acquia in May 2019. Acquia Campaign Studio is available on the Acquia Digital Experience Platform.

Overview by

Ruth Cheesley (she/her) (Mautic Open Source Project Lead)

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

View More Pricing Information

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Mautic Media

Mautic Demo - Create personalized email communications

Use dynamic content to create personalized communications based on behavioural, geographic or other factors.

Mautic Demo - Create complex omni-channel journeys effortlessly with the Campaign Builder

A clean, easy to use drag-and-drop interface which allows you to build complex multi-stage omni-channel journeys for your customers.

Connect all the tools in your marketing stack and create a single point of truth for the customer profile, delivering insights which enable action.

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JM

johan m.

licenciado

Alternative Medicine

Small-Business (50 or fewer emp.)

11/19/2024

"the most complete option I have found"

4.5/5

What do you like best about Mautic?

it is a very comprehensive platform, easy to use, the community provides a lot of help Review collected by and hosted on G2.com.

What do you dislike about Mautic?

that the technical part is sometimes a problem to configure at the beginning Review collected by and hosted on G2.com.

AT

Alaa T.

Founder

Marketing and Advertising

Small-Business (50 or fewer emp.)

5/17/2024

"The best open source alternative for cold email"

3.5/5

What do you like best about Mautic?

It's free, the interface is somehow easy to use Review collected by and hosted on G2.com.

What do you dislike about Mautic?

It lacks many features since it's an opensource alternative Review collected by and hosted on G2.com.

RP

Rafael P.

Analista de Marketing e Assessor de Imprensa Sênior

Small-Business (50 or fewer emp.)

3/10/2023

"An excellent option for marketing automation"

5/5

What do you like best about Mautic?

Mautic is the best option for inbound marketing, and you can have as many contacts as you want. The other options at the market don't give us the same freedom. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

The way you can segment your leads, but its improving on every update. Review collected by and hosted on G2.com.

MR

Mike R.

Small-Business (50 or fewer emp.)

4/3/2023

"Great open-source email platform"

5/5

What do you like best about Mautic?

Mautic is a full-featured email marketing platform without the significant costs common to similar platforms. It works well and is well-maintained. It also comes with an API to support integration with other platforms. The community is helpful when there are problems or questions. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

You need access to a technical administrator to get everything set up properly, which is normal for a complete email solution like this. It can also take some time for bugs to get fixed as development relies on the open-source community. But, frankly, I've had the same issue with paid solutions. Review collected by and hosted on G2.com.

What problems is Mautic solving and how is that benefiting you?

Mautic provides a scalable marketing automation platform without the huge costs. Most platforms charge based on number of contacts or number of email sends and get very pricey very quickly. Mautic gives marketing teams access to the tools needed to manage sophisticated campaigns for only the cost of technology. Review collected by and hosted on G2.com.

SS

Saad S.

Marketing Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

8/16/2023

"Best for bulk email but not easy to setup"

3.5/5

What do you like best about Mautic?

Its ability to send out bulk emails. The automation are easy to build then some other marketing tools. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

The setup is the most difficult part and then the adding the cron jobs to trigger the automation becomes hectic sometimes. Review collected by and hosted on G2.com.

VG

Victoria G.

Responsable comercial

Small-Business (50 or fewer emp.)

4/4/2023

"Mautic: a great option to avoid monthly fees"

4.5/5

What do you like best about Mautic?

The power of segments and campaigns. You can obtain a lot of information about your customers. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

It's a little difficult to implement; in the end, you need help from a developer. Review collected by and hosted on G2.com.

MG

María G.

Responsable de tecnología

E-Learning

Small-Business (50 or fewer emp.)

10/25/2022

"With Mautic, anyone can do marketing"

5/5

What do you like best about Mautic?

I love Mautic because it is open source and allows you to perform many marketing processes without any additional cost. You can create email marketing campaigns by making action decisions based on the selected criteria, you can classify contacts, you can integrate it with other tools to make it more powerful, you can even turn it into a CRM, it's fantastic. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

There are still some things that could be improved, such as being able to manage contacts and products. In addition to the contact and company data types, I think there could be another type that is product, and that way we could cross all types of data. Review collected by and hosted on G2.com.

PS

Parv S.

Senior Manager - Demand Generatiom

Small-Business (50 or fewer emp.)

2/6/2023

"Good Solution for Email Marketing"

3.5/5

What do you like best about Mautic?

The best part about the solution is that it is open-source and easily deployable on any server. I have been using Mautic for almost four years and always have been happy with it. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

One thing which definitely needs to be improved upon is the update process and the backend changes that happen during the update you need to have intermediate PHP skills to be able to manage the instance, as multiple problems occur from time to time. Review collected by and hosted on G2.com.

AH

Alex H.

CTO

Marketing and Advertising

Small-Business (50 or fewer emp.)

12/7/2022

"The most versatile Marketing-Automation-System on the planet"

5/5

What do you like best about Mautic?

Mautic is the best Marketing-Automation Platform to connect to any ecommerce system or online store. Because of it's open source code we can fully integrate it to every system we and our clients work with. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

Some features seem and feel complicated for a non-coding user/marketer (Formbuilder or Focus Items) . But the functionality is simply amazing. If you know a little bit about webdesign you can do whatever you like. That's outperforms actually everything :) Review collected by and hosted on G2.com.

What problems is Mautic solving and how is that benefiting you?

With Mautic you can send millions of emails/sms/push messages, connect them in campaigns and to each other with a fraction of the cost, compared to other automation systems out there. If you don't want to spend a fortune on your Marketing-Automation Platform, and if you have a medium to large contact-list, Mautic is for you. Review collected by and hosted on G2.com.

SR

Steve R.

Founder/CEO

Marketing and Advertising

Small-Business (50 or fewer emp.)

8/21/2022

"Fully featured marketing automation with all the benefits of open source"

4.5/5

What do you like best about Mautic?

Mautic is open source, so it is "free" to use, easily extensible via plugins or modifying the underlying code. You can choose exactly how your email is delivered for complete control of cost and deliverability. The community is thriving and growing and the project gets regular updates. The software itself is really powerful, with a more complete feature set than many of the commercial products out there. Review collected by and hosted on G2.com.

What do you dislike about Mautic?

Bugs happen with most updates, but they are usually patched in the next minor release. The user interface is a little inconsistent and sometimes hard to follow for non-developer types. That said, we have trained quite a few non-technical folks to use Mautic effectively. Review collected by and hosted on G2.com.