it is a very comprehensive platform, easy to use, the community provides a lot of help Review collected by and hosted on G2.com.

that the technical part is sometimes a problem to configure at the beginning Review collected by and hosted on G2.com.

It's free, the interface is somehow easy to use Review collected by and hosted on G2.com.

It lacks many features since it's an opensource alternative Review collected by and hosted on G2.com.

Mautic is the best option for inbound marketing, and you can have as many contacts as you want. The other options at the market don't give us the same freedom. Review collected by and hosted on G2.com.

The way you can segment your leads, but its improving on every update. Review collected by and hosted on G2.com.

Mautic is a full-featured email marketing platform without the significant costs common to similar platforms. It works well and is well-maintained. It also comes with an API to support integration with other platforms. The community is helpful when there are problems or questions. Review collected by and hosted on G2.com.

You need access to a technical administrator to get everything set up properly, which is normal for a complete email solution like this. It can also take some time for bugs to get fixed as development relies on the open-source community. But, frankly, I've had the same issue with paid solutions. Review collected by and hosted on G2.com.

Its ability to send out bulk emails. The automation are easy to build then some other marketing tools. Review collected by and hosted on G2.com.

The setup is the most difficult part and then the adding the cron jobs to trigger the automation becomes hectic sometimes. Review collected by and hosted on G2.com.

The power of segments and campaigns. You can obtain a lot of information about your customers. Review collected by and hosted on G2.com.

It's a little difficult to implement; in the end, you need help from a developer. Review collected by and hosted on G2.com.

I love Mautic because it is open source and allows you to perform many marketing processes without any additional cost. You can create email marketing campaigns by making action decisions based on the selected criteria, you can classify contacts, you can integrate it with other tools to make it more powerful, you can even turn it into a CRM, it's fantastic. Review collected by and hosted on G2.com.

There are still some things that could be improved, such as being able to manage contacts and products. In addition to the contact and company data types, I think there could be another type that is product, and that way we could cross all types of data. Review collected by and hosted on G2.com.

The best part about the solution is that it is open-source and easily deployable on any server. I have been using Mautic for almost four years and always have been happy with it. Review collected by and hosted on G2.com.

One thing which definitely needs to be improved upon is the update process and the backend changes that happen during the update you need to have intermediate PHP skills to be able to manage the instance, as multiple problems occur from time to time. Review collected by and hosted on G2.com.

Mautic is the best Marketing-Automation Platform to connect to any ecommerce system or online store. Because of it's open source code we can fully integrate it to every system we and our clients work with. Review collected by and hosted on G2.com.

Some features seem and feel complicated for a non-coding user/marketer (Formbuilder or Focus Items) . But the functionality is simply amazing. If you know a little bit about webdesign you can do whatever you like. That's outperforms actually everything :) Review collected by and hosted on G2.com.

Mautic is open source, so it is "free" to use, easily extensible via plugins or modifying the underlying code. You can choose exactly how your email is delivered for complete control of cost and deliverability. The community is thriving and growing and the project gets regular updates. The software itself is really powerful, with a more complete feature set than many of the commercial products out there. Review collected by and hosted on G2.com.

Bugs happen with most updates, but they are usually patched in the next minor release. The user interface is a little inconsistent and sometimes hard to follow for non-developer types. That said, we have trained quite a few non-technical folks to use Mautic effectively. Review collected by and hosted on G2.com.