Neon CRM Pricing Overview

Neon CRM at a glance

Neon CRM’s revenue-based pricing gives your organization the ability to grow without the fear of not being able to afford the next tier of records. To meet your needs and your budget, we have three packages that ensure you’ll only pay for features you use. Neon CRM packages come with unlimited records, users, emails, forms, reports, and fundraising campaigns.

Neon CRM has 3 pricing editions, from $99 to $409. Look at different pricing editions below and see what edition and features meet your budget and needs.

Name	Price	Features
Essentials	Starting at $99.00Per Month Contact Us	All the tools you need to efficiently manage your constituent relationships so you can continue to grow. 360-Degree Constituent Management Unlimited Users Unlimited Forms Unlimited Fundraising Campaigns 3 Active Workflows Moves and Task Management Unlimited Emails & Letters Automated Acknowledgements Reporting & Analytics Unlimited File Storage Constituent Login Portal Unlimited Ticket Support Neon One Academy Group Training Open Office Hours API Integrations Neon Pay Payment Processing Grants Tracking PCI Compliance Program Unlimited File Storage Show More
Impact	Starting at $209.00Per Month Contact Us	Tools to automate operations, manage events and volunteers, plus additional integrations, and open API options for your growing organization. Includes everything in Essentials, plus: 15 Active Workflows Events Management Volunteer Management Online Store Open API
Empower	Starting at $409.00Per Month Contact Us	A full range of premium features and support services so you can spend your time focused on building relationships with your supporters. Includes everything in Essentials and Impact plans, plus: Radius Search Live Chat & Phone Support Unlimited Active Workflows Biannual Product Roadmap Preview Automated NCOA Update Expert Hour Show More

Download complete pricing list

Download now

Neon CRM pricing & plans

Pricing information for Neon CRM is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Neon CRM must be conducted with the seller.

Our pricing model is simple and there’s a package for organizations of all sizes. We understand that a database is an investment, so we’ll work with you to create a plan that’s right for your organization.

Pricing information was last updated on August 28, 2025

Questions about pricing?

Get a Custom Quote

Top-Rated Alternatives

View All Alternatives

Neon CRM Pricing Reviews

(2)

Zanaiah B.

Southern Region Arts and Letters Committee Collegiate Co-Chair

Small-Business (50 or fewer emp.)

8/5/2025

"Neon CRM has saved our organization's life!"

5/5

What do you like best about Neon CRM?

I appreciate the well-roundedness of Neon CRM. It provides everything that I need out of a nonprofit CRM, and the prices are great for small nonprofits. Neon CRM is very easy to use! I have been able to go in and just get started with making forms, integrating with other platforms, and generating reports. I feel like the implementation process has been incredibly smooth from beginning to end! The customer support at Neon ONE has been incredible! Any time I have a question, I submit a ticket, and someonesolves it for me just a few hours later. I use Neon One every day when I am working at my organization! 10/10 platform! I am so glad that we invested and got Neon CRM. Review collected by and hosted on G2.com.

What do you dislike about Neon CRM?

The only complaint I have about Neon CRM is that I wish I found it sooner. Review collected by and hosted on G2.com.

What problems is Neon CRM solving and how is that benefiting you?

Neon CRM is helping us keep all of our financial transactions under one roof. It makes everything a lot easier to manage for a smaller team. We had a problem with donation tracking and patron engagement. Neon CRM helps us keep all of our data together, and helps us track if we are meeting our goals or not. Review collected by and hosted on G2.com.

Response from Tim Sarrantonio of Neon CRM

edit

We're so thrilled to hear this, Zanaiah! We cannot wait to support your organization's growth journey and will make sure the support team hears about your positive experience. If you need anything, we're here for you.

Verified User in Performing Arts

Small-Business (50 or fewer emp.)

8/18/2025

"Review on Neon CRM"

3.5/5

What do you like best about Neon CRM?

The system makes it easy for us to run reports and keep track of our donor database. We really appreciate having all of this information in one place, which allows us to quickly and efficiently pull the data we need. Review collected by and hosted on G2.com.

What do you dislike about Neon CRM?

The system can sometimes be confusing to navigate, and when questions come up, it is often very difficult to get in touch with someone for support. Additionally, the platform is not always equipped with the functions we need. For example, when running events with multiple ticket prices, we are only able to apply one discount, which limits our flexibility. Review collected by and hosted on G2.com.

What problems is Neon CRM solving and how is that benefiting you?

Neon CRM helps us avoid the challenge of having donor information and transactions spread across multiple places. Having everything in one system is very beneficial for our organization. We also use Neon CRM to sell tickets for our events and galas, which makes managing both donations and ticketing much more seamless. Review collected by and hosted on G2.com.

Response from Tim Sarrantonio of Neon CRM

edit

We’re glad to hear Neon CRM is helping you keep donor and event data in one place so you can report and manage everything more efficiently. We also appreciate your feedback on navigation, support, and especially event ticket discounts. We’ve already begun rolling out improvements in this area—our July release included updates to discount functionality—and we’ll be expanding ticketing options further in upcoming releases. Thank you for sharing how you use Neon CRM; it helps us keep improving the experience.

See how Neon CRM improved