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Compare DonorPerfect and Neon CRM 
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At a Glance
Market Segments
Small-Business (76.4% of reviews)
Small-Business (89.6% of reviews)
Entry-Level Pricing
Starting at $99.00
Starting at $99.00 Per Month
DonorPerfect
Star Rating
(522)4.4 out of 5
Market Segments
Small-Business (76.4% of reviews)
Entry-Level Pricing
Starting at $99.00
Learn more about DonorPerfectNeon CRM
Star Rating
(342)4.3 out of 5
Market Segments
Small-Business (89.6% of reviews)
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that DonorPerfect excels in Quality of Support with a score of 9.3, while Neon CRM's support quality is rated lower at 8.2. Reviewers mention that DonorPerfect's support team is responsive and knowledgeable, making it easier for organizations to resolve issues quickly.
- Reviewers mention that DonorPerfect's Donor Profiles feature scores 8.9, indicating a robust capability for managing donor information, whereas Neon CRM's Donor Profiles score 8.4. Users say that DonorPerfect provides more comprehensive insights into donor behavior and history.
- G2 users highlight that DonorPerfect's Recurring Donations feature is rated 8.7, which is slightly higher than Neon CRM's 8.5. Users report that DonorPerfect offers more flexible options for setting up recurring donations, making it easier for nonprofits to manage ongoing contributions.
- Users on G2 mention that DonorPerfect's Automation capabilities score 7.9, while Neon CRM's score is lower at 7.6. Reviewers say that DonorPerfect provides more intuitive automation tools that help streamline donor communications and engagement.
- Reviewers mention that DonorPerfect's Campaign Management feature is rated 8.2, which is comparable to Neon CRM's 8.3. However, users report that DonorPerfect offers more detailed analytics and reporting options for campaigns, allowing for better performance tracking.
- Users say that DonorPerfect's User Dashboard is rated 8.3, which is on par with Neon CRM's score. However, reviewers mention that DonorPerfect's dashboard is more customizable, allowing users to tailor their views to better suit their specific needs.
Pricing
Entry-Level Pricing
DonorPerfect
CORE
Starting at $99.00
Equip your nonprofit with the basics of donor management, outreach, and stewardship, including automated processes that cut your to-do list in half.
- Customizable Fundraising & Donor Management System
- Comprehensive Reporting & Dashboard Analytics
- Integrated Volunteer & Donation Forms
Neon CRM
Essentials
Starting at $99.00
Per Month
All the tools you need to efficiently manage your constituent relationships so you can continue to grow.
- 360-Degree Constituent Management
- Unlimited Users
- Unlimited Forms
Free Trial
DonorPerfect
No trial information availableNeon CRM
No trial information availableRatings
Meets Requirements
8.7
485
8.4
283
Ease of Use
8.2
491
8.0
285
Ease of Setup
8.2
273
7.7
210
Ease of Admin
8.5
265
8.4
223
Quality of Support
9.2
471
8.2
274
Has the product been a good partner in doing business?
9.0
258
8.7
224
Product Direction (% positive)
8.6
478
8.5
267
Features by Category
Administration
8.3
232
8.2
138
8.3
219
8.0
124
7.8
209
7.7
128
8.8
227
8.5
136
Fundraising
8.1
203
8.4
140
8.3
212
8.6
140
6.6
161
7.5
126
8.7
208
8.5
137
7.0
155
6.9
78
7.3
175
6.7
103
Marketing
7.7
183
7.4
124
7.7
173
7.1
112
Administration
8.1
197
8.3
163
8.6
194
8.5
156
8.1
195
8.0
158
7.8
184
7.3
154
8.1
189
7.7
162
Donor Management
7.4
166
7.1
129
7.8
181
7.3
117
7.6
164
7.0
124
8.2
179
8.3
156
Interoperability
6.6
159
7.8
137
8.6
185
8.3
131
8.0
164
7.7
119
Constituent Management
8.5
131
|
Verified
8.2
157
|
Verified
6.9
114
7.6
151
|
Verified
8.3
128
|
Verified
8.0
158
|
Verified
Marketing Automation
7.4
112
|
Verified
7.3
150
|
Verified
6.6
103
|
Verified
6.4
121
|
Verified
7.2
111
|
Verified
7.8
148
|
Verified
6.7
101
|
Verified
6.4
118
|
Verified
Workflow Automation
7.0
104
|
Verified
6.2
125
|
Verified
8.1
129
|
Verified
8.1
163
|
Verified
7.3
104
|
Verified
6.3
128
|
Verified
Reporting & Analytics
8.0
132
|
Verified
7.9
157
|
Verified
8.0
132
|
Verified
8.1
157
|
Verified
7.8
122
|
Verified
7.4
146
|
Verified
Integrations
7.2
104
7.1
133
|
Verified
7.8
124
|
Verified
8.2
151
|
Verified
6.7
102
6.5
127
|
Verified
6.3
94
5.9
109
Agentic AI - Nonprofit CRM
5.7
10
4.1
13
6.7
10
4.2
13
Volunteer Management
Not enough data
7.2
38
Not enough data
8.1
46
Not enough data
7.2
36
Not enough data
7.6
39
Not enough data
7.2
37
Engagement & Communication Tools
Not enough data
5.6
31
Not enough data
7.9
42
Not enough data
8.4
46
Not enough data
6.7
36
Administration
Not enough data
8.3
40
Not enough data
8.4
46
Agentic AI - Association Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DonorPerfect and Neon CRM are categorized as Fundraising, Donor Management, and Nonprofit CRM
Unique Categories
DonorPerfect has no unique categories
Neon CRM is categorized as Admission-Based Nonprofit, Volunteer Management, and Association Management
Reviews
Reviewers' Company Size
DonorPerfect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Neon CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
58.6%
Fund-Raising
6.0%
Education Management
3.9%
Religious Institutions
3.3%
Individual & Family Services
2.9%
Other
25.3%
Non-Profit Organization Management
54.9%
Civic & Social Organization
3.9%
Religious Institutions
3.6%
Performing Arts
3.3%
Education Management
2.7%
Other
31.8%
Most Helpful Reviews
DonorPerfect
Most Helpful Favorable Review
Lauren S.
Verified User in Mental Health Care
I like how user friendly it is. It's fairly intuitive to a new user, so is easy to introduce new employees to. Training is minimal because it is so clear where to do all the things you need to do. The tech support is also very prompt which helps with...
Most Helpful Critical Review
Verified User in Civic & Social Organization
Using, managing, editing the donor portal. Not user friendly and to make a lot of changes you have t pay them more.
Neon CRM
Most Helpful Favorable Review
Terry S.
Verified User in Civic & Social Organization
We can do everything regarding fundraising, volunteers, reporting and events in one software package. It is very user friendly and the set up and transition to Neon was incredibly efficient. Being able to use it on a PC, tablet or smartphone has allowed...
Most Helpful Critical Review
Rebecca A.
Verified User in Religious Institutions
Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...
Lauren S.
Verified User in Mental Health Care
I like how user friendly it is. It's fairly intuitive to a new user, so is easy to introduce new employees to. Training is minimal because it is so clear where to do all the things you need to do. The tech support is also very prompt which helps with...
Terry S.
Verified User in Civic & Social Organization
We can do everything regarding fundraising, volunteers, reporting and events in one software package. It is very user friendly and the set up and transition to Neon was incredibly efficient. Being able to use it on a PC, tablet or smartphone has allowed...
Verified User in Civic & Social Organization
Using, managing, editing the donor portal. Not user friendly and to make a lot of changes you have t pay them more.
Rebecca A.
Verified User in Religious Institutions
Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...
Alternatives
Discussions
Does DonorPerfect provide an integration with Intacct?
2 Comments
SS
Hi Elaine,
DonorPerfect does not integrate with Intacct, though it does integrate with other account software. To see a full list of what software...Read more
What's the best way to learn more about DonorPerfect?
2 Comments
Official Response from DonorPerfect
Whether you're at the beginning of your search for donor management software, or getting ready to make a decision soon, we have a team of regional account...Read more
How do I determine what bundle is right for me?
1 Comment
Official Response from DonorPerfect
We realize that our clients have different needs based on their size, so we created cost-saving bundles based on number of donor records. Each bundle...Read more
Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?
1 Comment
AS
Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer...Read more
How do I take a screenshot of my login
1 Comment
RL
Yes, Tristan is right! You can respond to comments from within the platform.
https://slopeunblocked.coRead more
Neon CRM has no more discussions with answers
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