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New Relic Reviews & Product Details - Page 5

New Relic Product Details

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New Relic Demo - New Relic Service Map
A visual representation of your entire architecture from front-end to back-end, providing a comprehensive overview of the interconnected components that make up your system. This map dynamically displays the relationships between your applications, databases, hosts, servers, and out-of-process se...
New Relic Demo - New Relic Transaction 360
Instant, dynamic view of business transactions spanning every part of modern applications.
New Relic Demo - New Relic APM 360
With New Relic APM 360, any cross-functional team (including dev, ops, and security) can: - Prevent issues with an at-a-glance view of application health. - Debug faster with a full-stack view coupled with user and business context. - Eliminate monitoring gaps with guided workflows and data r...
New Relic Demo - New Relic APM Summary
With the APM summary page, you can see an overview of potential failures in your apps and get important metrics about each of your services.
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New Relic Reviews (529)

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Reviews

New Relic Reviews (529)

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4.4
529 reviews

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Verified User in Oil & Energy
AO
Mid-Market (51-1000 emp.)
"Easy to use and highly customizable observability platform"
What do you like best about New Relic?

New Relic makes it really easy to transition to their solution since its comes with many pre-built queries and ready to use monitors through its premium interfaces. The solution is cloud-agnostic and highly compatible with various telemetry sources, which made it an ideal all-in-on ecosystem for our observability needs. We were able to utilize it to get more granular on what we spend our money on and further optimize our logs and traces. One of the stronger feature they offer is their application and performance monitoring interface (APM), which comes mostly ready-to-use with set monitors and tools to drill into discrepancies. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I think one of the downside of New Relic is its pricing structure, which comprised of two components : the amount of data ingested and the number of user seats provisionned at each tier level. Altough the basic access tier come free of charge and the core tiers is pretty affordable, they do fall short when it come to usability of the more important features New Relic has to offer. The full platform access tier does provide all the functionnalities most users need, but the price increase is very substantial with this one. I would love for New Relic to come up with an alternative tier that provides a bit more than core, yet less that full platform, at an intermediate price. Review collected by and hosted on G2.com.

Sarath S.
SS
Devops Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"End-to-End Application Monitoring"
What do you like best about New Relic?

Monitor the entire application stack, including front-end (browser and mobile), back-end, and infrastructure. Eg: Monitoring a real-time e-commerce PHP platform's response times during a sale. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I use NewRelic on my Magento application. Magento relies heavily on cron jobs for indexing, cache refresh, and order processing. New Relic may interfere with these, sometimes causing unexpected slowdowns or failures in background tasks. Review collected by and hosted on G2.com.

Arjun K.
AK
Business Consultant
Mid-Market (51-1000 emp.)
"Relic user Review"
What do you like best about New Relic?

One of the best thing i like about New Relic is their ability to provide detailed information about things like application perfomance, user experience etc. As a person who works among with the developer's,i could gain more knowledge of New Relic from Developers perspective. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

However i found some issue's like cost( can be bit more adjustable ), and as well as Relic makes Developer's bit more lazy(as you gois do most of thing's ) Review collected by and hosted on G2.com.

Athul  S.
AS
Technology analyst
Mid-Market (51-1000 emp.)
"New Relic:Best monitoring tool"
What do you like best about New Relic?

Its monitoring performance is one of the best in the industry.It helps to find out the performance issues and make the developors life easy.It works seamlessly with AWS, Azure, GCP, Kubernetes, Docker, and CI/CD pipelines, making it ideal for DevOps teams managing cloud-native applications. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The platform offers a vast number of features, which can be overwhelming for new users.The pricing structure is not straightforward, especially for businesses scaling up. Review collected by and hosted on G2.com.

AJ
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"The one powerful real-time media monitoring tool"
What do you like best about New Relic?

I prefer New Relic for its real-time monitoring features. In the process, it gives me a well-rounded view of how my application is performing and hopefully allows me to track down and fix any problems before they become runaway issues. The dashboards are customizable and so is the alerting which makes staying on top of your major metrics really simple. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

New Relic, despite having tons of features, can be difficult to learn how to use if you are brand new to the service. It can feel overwhelming to get used to all of the different tools and metrics. Review collected by and hosted on G2.com.

JC
Director
Small-Business (50 or fewer emp.)
"It was my application performance tracker"
What do you like best about New Relic?

It was able to give me the best visibility over my app performance. Detailed dashboards, insightful metrics, and powerful alerting capabilities that help me identify issues quickly and resolve them even quicker are the things that I love. Having this end-to-end tracing of transactions is key for identifying performance improvements and bottlenecks. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

New Relic is loaded with features but what we dislike is the potentially complicated and pricey pricing structure for smaller businesses or those who do not require extensive monitoring. Review collected by and hosted on G2.com.

SG
Associate Architect
Mid-Market (51-1000 emp.)
"Best APM tool for web and mobile application"
What do you like best about New Relic?

Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infrastructure resources based on traffic. It also help us to detect bugs inside out with all metadata. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Scheduling the reports will be more helpful. Review collected by and hosted on G2.com.

SA
software engineer
Small-Business (50 or fewer emp.)
"good"
What do you like best about New Relic?

I like how New Relic gives you a clear, real-time view of your whole system so you can quickly spot and fix issues. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometimes it feels a bit overwhelming with all the features and dashboards, and the pricing can get expensive as your usage grows. Review collected by and hosted on G2.com.

David C.
DC
Site Reliability Engineer
Enterprise (> 1000 emp.)
"Extremely powerful, supported with well maintained documentation"
What do you like best about New Relic?

NRQL, New Relic's customer query language, forms a fundamental layer of the platform that sets it above the competitors from our perspective. The competition try to state that NRQL has a steep learning curve that makes usage harder, however there are many ways that New Relic overcome that: strong documentation, samples throughout the platform, and even AI that can generate NRQL queries for you.

The agents are trivial to install and set up, with the documentation being well maintained. New Relic have a strong commitment to Open Telemetry, helping customers avoid vendor lock-in. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There are attempts in New Relic to use AI-like tools to understand the root cause of incidents in complex interconnected systems, but frankly we've never found this to be effective, so while it can highlight all the various issues occurring it does not seem able to pin point which issues are the cause and which are the symptoms. We've had to build up custom dashboards and tooling to fill this gap.

New Relic's price model allows free users to access custom dashboards for free, but puts a paywall around showing the same data in New Relic's own views. This pushes cost-sensitive customers to duplicate New Relic views in dashboards, which makes an overhead and reduces usability. Review collected by and hosted on G2.com.

Aswath P.
AP
Web Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Optimize, Monitor, and Scale with New Relic"
What do you like best about New Relic?

It is a great tool for monitoring, debugging, and maintaining high-performance applications. This tool is used to check logs, servers, and network performance, making it an excellent choice for these purposes. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Nothing to dislike about New Relic, almost all the features are very useful. Review collected by and hosted on G2.com.

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New Relic Features
Real User Monitoring (RUM)
Second by Second Metrics
Performance Baselines
Performance Analysis
Performance Monitoring
Synthetic Monitoring
Dynamic Transaction Mapping
Load Balancing
Dashboards and Visualizations
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