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Otter.ai Reviews & Product Details - Page 3

Otter.ai Product Details

Pricing

Pricing provided by Otter.ai.

Otter Business

$240.00
1 User Per Year

Otter.ai Media

Otter.ai Demo - AI powered real time transcription
Otter uses AI to provide real-time recording and transcription of meetings, lectures, and other voice conversations. You can use the Otter AI Chat feature to ask questions or to generate content from the transcript.
Otter.ai Demo - AI powered meeting summary
At the end of the meeting, Otter will automatically email meeting participants with a summary of the meeting.
Otter.ai Demo - AI Live Meeting Summary
During the meeting or lecture Otter provides a live summary to help catch you up or follow along.
Otter.ai Demo - OtterPilot for Sales provides Key Sales Insights
Otter uses AI to extract key sales insight from your sales call including details like budget, pain points, authority and needs.
Otter is genAI that unlocks the fullest potential of your meetings to make you and your team more productive.
Play Otter.ai Video
Otter is genAI that unlocks the fullest potential of your meetings to make you and your team more productive.
OtterPilot for Sales is launching first for enterprise customers. Don't miss the chance to be ahead of the competition. Learn more: https://otter.ai/sales-teams
Play Otter.ai Video
OtterPilot for Sales is launching first for enterprise customers. Don't miss the chance to be ahead of the competition. Learn more: https://otter.ai/sales-teams
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Otter.ai Reviews (422)

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Reviews

Otter.ai Reviews (422)

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4.4
422 reviews

Pros & Cons

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Samuel T.
ST
Project Manager
Small-Business (50 or fewer emp.)
"Take your meeting notes to the Next Level."
What do you like best about Otter.ai?

Excellent transcription accuracy and even better with conversation and meeting summaries in a fraction of the time. Upload mp3/wave files for transcription and summary. Real time text transcription during meetings or webinars. I like the Screen Capture feature of the AI Meeting Joiner, it is great for webinars. I use otter 5 days a week 2-4 hours a day. I can copy summaries to email and use for work and other projects. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

The user interface is a bit basic and I can't automate emails from summaries. AI meeting Joiner is not welcome in many of meetings and webinars. Internet must be good, no standalone recording now-transcribe later capability. Support can be a bit slow and give standard answers, no communication on changes to system. Find changes while using product, no heads up or blog to subscribe. I can't use for phone calls, or integrate Action Items with To-Do or import to Teams Planner. Review collected by and hosted on G2.com.

Dante C.
DC
Content Marketer
Small-Business (50 or fewer emp.)
"Otter.ai is my go-to for capturing and organizing meetings"
What do you like best about Otter.ai?

Otter.ai has completely streamlined how I handle meeting notes and project recaps. The live transcription is impressively accurate, and I use the highlighting and commenting features constantly to flag key takeaways in real time. The automatic summaries are surprisingly useful, and being able to search transcripts by keyword is a lifesaver. It’s easy to stay present in meetings without stressing about taking detailed notes. I know Otter has it covered.

Ease of Implementation: I was up and running within minutes. The platform is intuitive and doesn’t require a complicated onboarding process. You just log in and start recording.

Ease of Integration: I connect it with Zoom regularly, and syncing is seamless. I’ve also used the Chrome extension and mobile app. Both work great and give me flexibility on the go.

Frequency of Use: I use Otter multiple times a week: for client meetings, internal check-ins, video shoots, and interviews. It's become an essential part of my workflow.

Additional Comments:

Customer Support: I haven’t needed much help because the tool works so well, but the one time I reached out, the support team responded quickly and clearly. Solid experience overall. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

The speaker identification could be more reliable, especially in larger group calls or when people interrupt each other. Also, the mobile editing experience can feel a little clunky if you're trying to clean up a transcript on the fly. It’s still totally usable, just not quite as smooth as the desktop version. Review collected by and hosted on G2.com.

Kirsten E.
KE
F
Small-Business (50 or fewer emp.)
"Digging Deeper into Insights"
What do you like best about Otter.ai?

I use Otter for all of my meetings (so, everyday) to not only save time with identifying action items, next steps, and providing summaries, but also to pick out key themes of meetings, create content based on the advice and consulting I have provided to clients, and identify materials that can be turned into other revenue-drivers for my business. I integrated it easily with my google calendar as well as my zoom account. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

Nothing stands out to me that I don't like about otter. I have been able to gain a lot of insight into myself, my services, my discussions, and turn them into more than simply meeting summaries. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Small-Business (50 or fewer emp.)
"The best AI note taker I have been using for the last 3 years"
What do you like best about Otter.ai?

Otter.ai: The Ultimate Note-Taking Solution for Professionals

I've been using Otter.ai as my primary note-taking app, and it has completely elevated the way I document and manage meeting information. Here are a few reasons why I highly recommend it:

Ease of Use:

Otter.ai stands out for its intuitive and user-friendly interface. From the moment I signed up, I was able to start recording and transcribing meetings without any learning curve. Navigating between recordings, summaries, and exports is seamless and straightforward.

Ease of Implementation:

Getting started with Otter.ai was incredibly simple. The onboarding process was smooth, and I was able to integrate it into my workflow almost instantly. Whether you’re using it on your desktop, mobile device, or within other collaboration tools, setup is fast and hassle-free.

Customer Support:

Whenever I had a question or needed assistance, Otter.ai’s customer support team was responsive and knowledgeable. They provide clear guidance and are dedicated to resolving any issues promptly, which adds a lot of confidence in using the platform. only used them once via online chat.

Frequency of Use:

I use Otter.ai daily for all my meetings and brainstorming sessions. It has become an indispensable tool in my professional toolkit, helping me ensure that no detail is ever missed or forgotten.

Number of Features:

Otter.ai is packed with useful features such as live transcription, automated meeting summaries, keyword search, speaker identification, and live chat. Each feature is thoughtfully designed to enhance productivity and streamline collaboration. The variety of export and sharing options makes it easy to distribute notes with colleagues.

Ease of Integration:

One of the things I appreciate most is how easily Otter.ai integrates with my existing calendar and video conferencing tools. Syncing with Zoom and Google Calendar was effortless, and it ensures that all my meetings are automatically captured and transcribed.

Overall Experience:

Otter.ai has truly transformed how I manage meeting notes. The combination of powerful features, ease of use, and excellent support makes it a must-have for professionals who value accuracy, efficiency, and seamless integration.

Highly recommended for anyone looking to simplify their note-taking process and maximize productivity! Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

Can't afford the subscription, so I use the free version that gets cut off after 1hr. It does the job for most things, but I really wish I could afford the full version.

Such a great product, but just so expensive as I would have to pay from my own pocket. The company will not pay as they say thats what they pay employees to do. Review collected by and hosted on G2.com.

Clinton B.
CB
Technology Expert/Advisor
Mid-Market (51-1000 emp.)
"Accurate, Reliable, and Smart Transcription with Excellent AI"
What do you like best about Otter.ai?

Otter.ai consistently delivers highly accurate transcriptions, even in meetings with multiple speakers or technical jargon. Its AI capabilities are impressive, automatically identifying speakers, highlighting key points, and syncing seamlessly with calendars and conferencing tools. The ease of use and quick turnaround make it invaluable for capturing every detail without distraction. I particularly appreciate how searchable transcripts and summaries save hours of manual note-taking, allowing me to focus more on meaningful discussions and follow-ups. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

I find Otter.ai to be a little on the expensive side, but it is still well worth the investment given the value it provides. The overall platform could benefit from additional organizational functionality to make managing transcripts even more efficient. I would also like to see more features added to the Chrome extension, such as the ability to name or categorize topics directly during recording, which would make it much easier to organize conversations at the point of capture. Review collected by and hosted on G2.com.

Lou V.
LV
Strategic Account Eecutive
Small-Business (50 or fewer emp.)
"urning chaotic discussions into actionable insights"
What do you like best about Otter.ai?

I use Otter.ai daily to transcribe my team meetings with incredible accuracy, automatically generating summaries and action items that keep everyone on track. It's saved me hours each week, turning chaotic discussions into actionable insights—highly recommend it for anyone juggling busy schedules! Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

the ability to continue on with a previous conversation (add to existing) Review collected by and hosted on G2.com.

Andrew L.
AL
Founder
Financial Services
Small-Business (50 or fewer emp.)
"Otter.ai -"
What do you like best about Otter.ai?

The seamless integration with platforms like Google Meet, Zoom and Teams is excellent, allowing me to focus on the conversation instead of taking notes. I also appreciate the ability to use custom templates for various types of meetings and the handy task creation feature, which allows me to turn a spoken idea into an action item instantly. I also like the ability to train otter on who the speakers are in each meeting and amend transcripts to ensure accuracy. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

The global search feature can sometimes be hit or miss when trying to find a specific term across all my transcripts. Additionally, a future option for a local server would be a valuable addition for handling more sensitive and confidential information. Review collected by and hosted on G2.com.

ZJ
Student
Small-Business (50 or fewer emp.)
"Otter.ai is very smart, accurate and convenient."
What do you like best about Otter.ai?

Otter.ai can accurately record my meetings and courses, analyze and summarize the key points, and organize the content structure. This enables me to grasp the key knowledge more quickly. Moreover, through the chat function, it can guide me like a teacher. It is a must-have software for meetings and classes. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

Otter.ai limits each conversation to 90 minutes. This is still too short for students at the university level. Many of our courses last from 2 to 3 hours, and we need to restart the recording during the course, which can lead to a lack of coherence in the content. Review collected by and hosted on G2.com.

Jules B.
JB
Marketing Manager
Small-Business (50 or fewer emp.)
"Fantastic tool for writing"
What do you like best about Otter.ai?

I've used Otter.ai over the years for various things! Early on I used it to transcribe tarot readings for clients so I could share PDF versions with them and audio versions. It was always a nice touch to be able to share something they could take away from the reading. Now, I use it for getting my ideas for writing out into the world more quickly. I use it regularly to capture what will eventually become an article on my blog. It's so easy to use and works great on the go! Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

Sometimes it can be fiddly about downloading transcripts. I'd like it to remember my settings every time, but that's a minor complaint. Review collected by and hosted on G2.com.

Lise C.
LC
Head of Marketing and Strategy
Mid-Market (51-1000 emp.)
"Otter: User-Friendly Transcriptions and Summaries, Minor Issues with Multilingual Calls"
What do you like best about Otter.ai?

Otter is super user friendly, it's easy to navigate and it generates pretty good AI generated transcriptions, summaries and action items. It helps you stay on top of actions and notes from meeting so you can be fully engaged in the call. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

Sometimes the transcription is a bit off but in our business we do tend to jump between speaking english and afrikaans in our calls, so I'm not surprised it gets a bit confusing. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Otter.ai.

Otter Business

$240.00
1 User Per Year

Otter for Enterprise

Contact Us

OtterPilot for Sales

Contact Us
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Speaker Identification
Timecode Management
Collaboration
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Text Editing
Voice Files
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