AutoRepair Cloud Reviews & Product Details

The app is generally user-friendly, and I'd especially like the Quotes & Repair Orders feature. It has bug report for the developers, and they quickly resolve issues (they've helped me a few times). Review collected by and hosted on G2.com.

The CARFAX integration sometimes glitches. The app takes a long time to respond when searching for details through AAP. Review collected by and hosted on G2.com.

Possibility of creating appointments, including scheduling by my clients themselves through the shop website. Wide range of part suppliers via Epicor and Nexpart. Responsive support team, which always helped me when I had problems or difficulties with the application. Review collected by and hosted on G2.com.

There is no option to directly disable individual features with a reduction of the subscription price. Review collected by and hosted on G2.com.

Convenient user interface, all necessary account settings are present. Employee management and permissions settings for them are well implemented. And financial reports are probably one of the most useful features. Review collected by and hosted on G2.com.

There were some difficulties when I started using the application. There were not enough guides, and the videos on the YouTube-channel are often old and irrelevant today. Review collected by and hosted on G2.com.

Timeline tracker of job and statistic of technicians. ARC Advisor that shows suggested parts and labors. Auto parts ordering and purchasing via Advance Auto Parts, NAPA, etc. Review collected by and hosted on G2.com.

The application sometimes a bit stucks, especially when you open Repair Order with a lot of items. Review collected by and hosted on G2.com.

The application is easy to use. It supports sync of finished repairs with CARFAX and provides invoices sync into Quickbooks Online. It is possible to purchase parts via NAPA or Nexpart. Review collected by and hosted on G2.com.

Custom reports are not configurable enough. There is no another way how to open all invoices at once in one click. Review collected by and hosted on G2.com.

Two-way communication with the customer, where I can exchange messages with him, and also send him repair order for approval. And I can do it through this application, without using any other products. Review collected by and hosted on G2.com.

Common and custom financial reports do not consist all data I need. Review collected by and hosted on G2.com.

When I first started using this app, it was fairly simple and has not a lot of features. But over the years, the application was filled with a lot of useful features, some of which I can't find in other auto repair applications. Review collected by and hosted on G2.com.

During all this time, I once encountered a quite serious bug, but support team helped me and developers fixed this bug fairly quickly. Review collected by and hosted on G2.com.

The application helps me a lot with managing repairs in my auto repair shop. It provides a huge volume of data which could be stored for each customer and vehicle. Review collected by and hosted on G2.com.

Not proper work of application when Internet connection is not fast enough. Review collected by and hosted on G2.com.

I really liked the updated time tracker and statistics of employees' work. I also like the financial reports on the work done. My employees speak very highly of the technical information for vehicles. Review collected by and hosted on G2.com.

Appointments scheduling form on the shop website does not allow clients to request an appointment for an exact worker. Review collected by and hosted on G2.com.

Low cost of the application. Possibility to choose the appropriate subscription plan. The application has many management features, such as financial reports, technician's timeline tracking, etc. Review collected by and hosted on G2.com.

I don't see any problems with the application except of one: customer support is not always available, especially on weekends. Review collected by and hosted on G2.com.