BigPanda Reviews & Product Details

reducing noise, streamlining incident management, and automating workflows Review collected by and hosted on G2.com.

Did not come acroos about any of them till now Review collected by and hosted on G2.com.

I like best about Bigpanda is it allows DevOps teams to work more effectively using Machine Learning & Artificial Intelligence technologies by Handling enormous Volumes of Complex raw data, which helps the management to get real-time updates. Review collected by and hosted on G2.com.

The Support is not compelling and needs improvement if a Low or Medium support case is required. It takes 3 to 5 days to get a response. If we are escalating, they respond immediately. Review collected by and hosted on G2.com.

1) BigPanda aggregates data from inbound tools such as Icinga, ThousandEyes, Prometheus, Jira, and others. BigPanda’s machine learning will correlate data into a small number of actionable incidents as they are detected in real-time before they escalate into outages.

2) BigPanda's integration with Outbound Tools such as Slack, WebEx, Teams, JIRA, ServiceNow, etc., automates and streamlines the incident response lifecycle across incident triage, ticketing, and notifications allowing accelerated remediation. Review collected by and hosted on G2.com.

1) BigPanda still lacks the feasibility to show the alert count in a particular incident which would be very helpful to NOC and IT Ops in some instances to determine the alert count.

2) BigPanda needs to improve on the Activity Tab front, wherein we can't currently filter between Comments, Incident Sharing and Incident status changes. Review collected by and hosted on G2.com.

Easy to integrate API connectors - easily integrate with various monitoring tools available in the environment

Alert correlation - Correlate the alerts against the CI/CD change request to quickly resolve the incidents

Noise reduction - Correlate alerts and reduce the duplication of alerts from multiple monitoring tools Review collected by and hosted on G2.com.

Open box machine learning - even though it is said to allow customization on trained machine learning models, it is not effective as it seems. The control we have over the ML model is significantly less. Review collected by and hosted on G2.com.

The application for the most part on the surface extremely user-friendly. The analytics displayed are layed out in a way that could be shown to any executive and they should be able to clearly understand what the infographic means. Review collected by and hosted on G2.com.

I am a little let down by the machine learning aspect of the Big Panda. The correlations we're getting appear to just be a large pivot table labeled out line by line. The system just appears to be taking the most common entities and listing them i'm not seeing where the learning is coming in. Review collected by and hosted on G2.com.

We love that BigPanda can easily integrate with our external software to consolidate data and incident notifications. Customer support is very responsive to our inquiries and support tickets. Review collected by and hosted on G2.com.

BigPanda delays or slows down a bit if the structure is integrated with extensive infrastructure and external tools. Other than these issues, everything is perfectly structured. Review collected by and hosted on G2.com.

The BP team was very insightful and I like the way they organized the meeting. The free drinks were a great way to give the meeting an extra level to help bridge the gap of not having everyone in a room together. The cool thing about the meeting was that after the presentation was done some of the attendees stayed over and talked through some of their personal experiences which gave more insight about how BP is being used in different places. Review collected by and hosted on G2.com.

I think that the meetings could have a section for the attendees to have a good Q&A for their use cases at the end. I think it was really valuable hearing from them plus the guest speakers. Review collected by and hosted on G2.com.

The alert correlation function assists in combining similar warnings. Using an open integration hub, event management, and enrichment engine, it can store and act on information to increase profitability. Review collected by and hosted on G2.com.

The dashboard element of the tool could be improved, and it should contain a capability for querying the data. This wouldn't be the case if asset records weren't updated and the Operations had to allocate the alerts to support groups manually. Review collected by and hosted on G2.com.

BigPanda has the capability to observe and integrate suitable data in applications to accelerate workflows. It provides advanced intelligence that helps my team to plan and implement networking projects efficiently. The platform detects workflow downtime in the right time and provides solution for unlocking all the business potentials. Review collected by and hosted on G2.com.

BigPanda has provided solutions to most of the solutions that we used to face in the enterprise. I have not experienced any problem that can slowdown our progress. Review collected by and hosted on G2.com.

I like BigPanda because of its Automation capabilities, it has made it possible for us to automatically triage all incidents within our IT stack, intergration with our SOAR solution it automatically correlates all incidents, deploys relevant triage efforts and automatically employs required response and remediation actions. Because of BigPanda all incidents are identified, investigate and accurately responded to enhancing and strengthening our security while improving the genral health and performance of our applications. Review collected by and hosted on G2.com.

I am still learning how to navigate and utilize this product well, seeing that we started using it about 6months ago. but so far we haven't seen anything to dislike about BigPanda. It has delivered on all its product promise to us. Review collected by and hosted on G2.com.