CERVIS Reviews & Product Details

CERVIS Product Details

At CERVIS, we understand the importance of a well-coordinated volunteer effort. That’s why we are passionate about providing volunteer management software that comes alongside your organization to help create an excellent experience. Our mobile-friendly software offers easy online scheduling, automatic text & email reminders, customized reporting, external CRM integrations, and unmatched training + support. Our goal is to allow you to focus on developing relationships and creating programs that achieve your mission and grow your impact. Our team would love the opportunity to meet with you, discuss your needs, and show you how CERVIS can support the work you’re doing. To learn more or request a demo, visit www.cervistech.com.

Seller

CERVIS Technologies

Discussions

CERVIS Community

Languages Supported

English

Product Description

CERVIS is a volunteer management software that offers easy online scheduling, automatic text & email reminders, customized reporting, external CRM integrations, and unmatched training + support. Coordinate volunteers in a fraction of the time, so you can focus on what really matters.

Overview by

Matthew Mayberry

Pricing

Pricing provided by CERVIS.

STANDARD EDITION

$100.00

Per Month

PREMIER EDITION

$175.00

Per Month

View More Pricing Information

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CERVIS Media

CERVIS Demo - Quick & Easy Online Volunteer Registration

CERVIS was built from the ground up with both the administrator and the volunteer in mind. We make it easy to create and post volunteer opportunities online and enable volunteers and groups to self-schedule. Featuring a fully customizable application, you can collect the specific volunteer inform...

CERVIS Demo - Volunteer Management Made Easy!

Having worked for non-profits ourselves, we know how much work it can be to manage volunteers. That’s why we created a better way. Our Main Dashboard is designed with the Volunteer Manager in mind! From the design and layout, to the customization and comprehensive reporting, CERVIS takes the frus...

We know that every organization is unique, that's why we offer a fully customizable volunteer profile. You can track as little or as much information as you want on your volunteers, including profile pictures and required documentation (i.e. vaccination records, training certificates, etc.)

CERVIS Demo - Smooth & Efficient Volunteer Sign-in

When volunteers arrive for their shift, a smooth sign-in process is a necessity. We offer multiple sign-in options including Mobile Sign-in, Sign-in Kiosks (using iPads, tablets, or computers), and printed sign-in sheets. Mobile Sign-in allows for a quicker volunteer sign-in process for large...

CERVIS Demo - Customizable Volunteer Awards & Gamification

The Awards Management system within CERVIS allows you to create customized awards for your volunteers. Awards are displayed to volunteers as a badge on their profile, and they can review a trophy case of their award history whenever they log in to their account. Our awards system notifies the vol...

CERVIS Demo - Integrated Background Checks

Our integrated background check feature makes it easy to run background checks and ensure the safety of your organization and those you serve. You can also restrict registration to specific events based on a volunteer's background check status. We offer four standard background checks as well as ...

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Judi B.

Volunteer Program Coordinator

Mid-Market (51-1000 emp.)

7/1/2022

"Amazing Software!"

5/5

What do you like best about CERVIS?

We have had CERVIS since 2000. They gave us 2 hours of personal one to one training when we first started. The training was fantastic! When we had to integrate our current data to CERVIS, is was very easy!

I love how much time it saves me. I used to spend 2 days a month doing statistics (mostly volunteer hours) and now it takes me less than 30 minutes! I checked out the competitors and there was no comparison! It is easy to learn. The customer support is AWESOME, and I use it quite often. The Helpdesk generally gets back to me within an hour or so.

I use CERVIS every day, several times a day. We have about 200 volunteers, except in the summer when we have a teen program that adds another 100 volunteers. I cannot imagine doing my job without CERVIS! Review collected by and hosted on G2.com.

What do you dislike about CERVIS?

There is really nothing I dislike. But there is one thing I have trouble understanding: GROUPS. I would like it if my staff with CERVIS access could see the information about their volunteers who are in the SERVICE projects without having to put those people in groups. Review collected by and hosted on G2.com.

JR

Jennifer R.

Small-Business (50 or fewer emp.)

5/24/2023

"Took us out of the Stone Age into the Most Modern MOW around"

5/5

What do you like best about CERVIS?

It's completely customizable, easy to set up, maintain and use, and allows volunteers to engage more deeply. It allows us to communicate with larger groups of people and enables new volunteers to sign up for opportunities independently. We searched for other platforms for years until we found Cervis. I would not use anything else. Review collected by and hosted on G2.com.

What do you dislike about CERVIS?

The only thing I don't like about Cervis is that because we have lots of opportunities listed each day, I do a lot of scrolling to find what I need to view and access on the monthly view. I love the visual that it provides, but I would like to be able to view it by week instead of the entire month just because we have at least 35 opportunities to show each day. I really can't think of anything else that I don't like. Cervis is what you make it; the support does a great job of answering questions when we need help. Review collected by and hosted on G2.com.

What problems is CERVIS solving and how is that benefiting you?

Before we had CERVIS, we organized our route coordination on huge calendars or on paper. This was a nightmare to maintain and very time consuming. When we started with CERVIS, we immediately had everything easy to organize online and all our staff could see what volunteers were scheduled (or what needs we had) at the same time. It also allowed me to schedule people remotely, and since I have volunteers or potential volunteers contact me at all hours of the day, this helped to be able to instantly see what needs we have and change it real time. CERVIS also helped us communicate with large groups of volunteers at a time, and although this is still a challenge with generational preferences, it is certainly easier now than it has ever been. Another huge benefit of CERVIS is that is has broadened our volunteer base quickly and with a younger generation who may be more seasonal or single serve volunteers. We are the only Meals On Wheels program in the upstate of South Carolina to offer the option of signing up to be a volunteer and signing up for a volunteering opportunity online. Just this year, for the first time in the history of our program, we are tracking volunteer hours. For many years, if we needed to give that information for grant writing purposes, we would simply estimate. With the more accurate tracking, we can see now that we were probably underestimating volunteer hours for all those years. CERVIS makes my job much easier, and as a volunteer coordinator of a meal program with over 700 active volunteers, that makes this program extremely important to our organization! Review collected by and hosted on G2.com.

Response from Tracy Foster of CERVIS

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Jennifer, thank you for your glowing review! We love hearing how CERVIS has helped you elevate your volunteer program and recruit new volunteers. We agree, offering online registration and the ability to quickly and accurately report volunteer hours are huge time-savers. Thank you for the amazing work that you are doing in your community!

AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

9/5/2023

"Volunteer Management Made Mostly Easy"

4.5/5

What do you like best about CERVIS?

Quick and easy way to recruit volunteers for our organization. When we have last minute changes to the schedule for our needs it also helps us to communicate quickly and effectively with our volunteers! Review collected by and hosted on G2.com.

What do you dislike about CERVIS?

I wish I could customize my dashboard more as our organization does not utilize a fraction of the features and it can appear too cluttered and visually chaotic. Review collected by and hosted on G2.com.

AP

Verified User in Performing Arts

Mid-Market (51-1000 emp.)

4/21/2023

"Excellent volunteer management"

4.5/5

What do you like best about CERVIS?

CERVIS is super easy to use for administrators and volunteers. Our volunteers have been very happy with this platform since we moved over to it in 2022. Support has been extremely responsive and helpful, especially when we were first onboarding with CERVIS. Review collected by and hosted on G2.com.

What do you dislike about CERVIS?

Not much, but there are a couple bits of functionality that would work better for us if they were more customizable. There is a way to make suggestions for future development so we're hoping those changes will be addressed. Review collected by and hosted on G2.com.

Response from Tracy Foster of CERVIS

edit

Thank you for taking the time to write a review! We're happy to hear that both your administrators and volunteers find CERVIS easy to use and that our Customer Support Team has taken good care of you. We always welcome customer feedback and we hope you'll submit your feature ideas to us at support@cervistech.com.

SM

Stephanie M.

Director of Community Resources

Mid-Market (51-1000 emp.)

2/1/2023

"Great experience with this Volunteer Management Software"

5/5

What do you like best about CERVIS?

We were able to integrate with very little issues. In addition, the Support portion of CERVIS is quick to respond and is willing to review suggestions. We've had a few of our suggestions used by CERVIS. Review collected by and hosted on G2.com.

What do you dislike about CERVIS?

It would be nice to add notes to Reservations, not just to the Groups. We have submitted a request and feel it will be handled in upcoming updates. Review collected by and hosted on G2.com.

AF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

7/14/2022

"CERVIS is one of the most intuitive and easy-to-use programs I have ever encountered."

4.5/5

What do you like best about CERVIS?

It's so easy to use that both our elderly and teenaged volunteers can create an account and register with ease. Review collected by and hosted on G2.com.

What do you dislike about CERVIS?

There are specific little things I don't like, but they seem to anticipate the problems and fix them quickly. Review collected by and hosted on G2.com.

CS

Courtney S.

Day Camps Operations Director

Small-Business (50 or fewer emp.)

11/2/2022

"CERVIS is a great software that works in a lot of different contexts."

4/5

What do you like best about CERVIS?

It's very simple to create event to be exactly what I needed from them. Review collected by and hosted on G2.com.

What do you dislike about CERVIS?

The reports have been hard for me to use. I wasn't able to customize them for what I needed. Review collected by and hosted on G2.com.

Response from Tracy Foster of CERVIS

edit

Thank you for your review, Courtney! We appreciate your time and your honest feedback. Our Report Management Dashboard offers 14 robust reports that can all be customized with date ranges, various detail levels, and the ability to use customized queries. These options provide a lot of flexibility to ensure you are able to report on exactly what you need. If you still need further customization, we also have the ability to build Custom Reports that allow you to create a report that is specifically designed to meet your organization's needs. To request a Custom Report, please connect with us at support@cervistech.com and a Support Specialist will be happy to help.

Check out our latest webinar on Reporting! It will walk you through all the reporting options in CERVIS, including how to create custom reports. We've included the link for you: https://youtu.be/dA43XKJY_hg

See how CERVIS improved

AP

Verified User in Primary/Secondary Education

Enterprise (> 1000 emp.)

6/17/2022

"Excellent Service & Value"

5/5

What do you like best about CERVIS?

Hands down, the CERVIS team provides some of the best customer service that I have experienced professionally. They are always quick to respond to our questions, even during non-standard hours. They are also continually improving the product with monthly updates, and listen to customer feature requests. The software provides us with many levels of customization in our volunteer application and reports - this was a very important factor for our organization. The software is also very affordable and feature-rich compared to other solutions. Review collected by and hosted on G2.com.

What do you dislike about CERVIS?

The structure of CERVIS is not inherently school-based, so we have had to be creative in setting up our processes compared to other solutions. But CERVIS is also significantly less costly than other solutions. Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

8/16/2022

"I've enjoyed using CERVIS and it has been a beneficial tool for our organization."

4/5

What do you like best about CERVIS?

I like that it allows for many different opportunities as we are a diverse/broad organization that has a range of needs. Review collected by and hosted on G2.com.

What do you dislike about CERVIS?

Sometimes there are barriers due to us having both individual and group opportunities for the same service project or time slot events. (i.e. background checks required for individuals but not for groups) Review collected by and hosted on G2.com.

BB

Brittany B.

Volunteer Coordinator at Habitat for Humanity of Greater Sioux Falls

Small-Business (50 or fewer emp.)

8/16/2022

"Brittany Bandstra - Habitat for Humanity"

5/5

What do you like best about CERVIS?

I enjoy how easy it is for me to use. I enjoy that it is also web based! I am glad it is not another app I have to download. Review collected by and hosted on G2.com.

What do you dislike about CERVIS?

Pull reports by Address for each event.. Review collected by and hosted on G2.com.