CisionOne Reviews & Product Details - Page 5

CisionOne Product Details

CisionOne is an AI-powered platform tailored to meet the specific needs of PR agencies and departments, encompassing media monitoring and outreach, analytics, media and influencer targeting, and social listening capabilities. An industry-leading tool for finding and connecting with the right journalists, market experts, and relevant media influencers. Track mentions of your brand, enhance media outreach, and instantly summarize coverage with authentic AI implementation. Measure the effectiveness of your PR campaigns through comprehensive analytics, analyze trends in media coverage, and use data insights to guide future PR decisions. Built for PR professionals, CisionOne transforms how you work with AI assistance across desktop, tablet, and mobile.

Product Website

Seller

Cision

Discussions

CisionOne Community

Languages Supported

Danish, German, English, Finnish, French, Norwegian, Portuguese, Swedish

Product Description

Cision Comms Cloud® helps you execute PR campaigns that drive real business results – and gives you the metrics to prove it. The Cision Communications Cloud allows you to easily target the right journalists and influencers, engage audiences individually and at scale, measure the true value of earned media, and integrate those insights with your partners across marketing.

Overview by

Hayley Cosh

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

CisionOne Integrations

(3)

Verified by CisionOne

CisionOne Media

See the most relevant news, trends and conversations that matter to your brand with the world’s most comprehensive monitoring service - from global outlets to niche publications.

CisionOne Demo - Cision Media Relationship Management

Effortlessly discover the journalists and influencers who will best tell your story with the world's most accurate, global database of AI and human-validated media profiles.

CisionOne Demo - Media Insights and Reporting

Analyze your media coverage and instantly uncover the actionable insights you need to make more informed decisions. With Cision’s AI-powered React Score, you can rapidly identify potentially harmful coverage in relation to your brand, empowering you to take proactive action to protect your bra...

CisionOne Demo - Uncover the true intent behind people's words

Get the insight you need to more deeply understand the true intent behind individual mentions and potential risk behind every word, at scale, with Cision’s proprietary AI models.

CisionOne Demo - Social Listening & Management

Listen to emerging conversations, analyze the impact, and engage your audiences – all in a single, easy-to-use social intelligence platform.

CisionOne Demo - Instant access to the tools and insights you need

CisionOne Launchpad allows you to easily switch between the tools and insights you need to power your entire PR workflow from one intuitive interface.

A preview of the ultimate media intelligence platform that delivers media monitoring, analytics, and influencer engagement, all in one place.

Official Downloads

(5)

edit

Cision Complete Guide to Generative AI in PR and Comms

G2 reviews are authentic and verified.

Here's how.

UP

Verified User in Public Relations and Communications

Mid-Market (51-1000 emp.)

10/15/2025

"Tries its best"

1.5/5

What do you like best about CisionOne?

Takes on an incredibly heavy task, and does an admirable job at trying. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

I could go on forever, I would say there is a lot of inconsistencies in the mention pick-ups especially when you want a curated mention stream. Review collected by and hosted on G2.com.

UP

Verified User in Public Relations and Communications

Mid-Market (51-1000 emp.)

10/15/2025

"Helpful Boolean Search, but Setup Is Time-Consuming"

4/5

What do you like best about CisionOne?

I think the boolean search is very helpful. customer support is ok Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

I don't like that you can't just search something up quickly you have to create a whole search time and set it up Review collected by and hosted on G2.com.

RJ

Rich J.

Director of Communications

Small-Business (50 or fewer emp.)

7/29/2025

"I do not utilize the entire program like I shouuld. I was not happy with the switch to CisionOne."

4/5

What do you like best about CisionOne?

The clipping service and media database. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

You are sometimes trying to be everything to everybody, so some of your services miss the mark. Like social listening. Stick to 2-3 core services. Review collected by and hosted on G2.com.

UP

Verified User in Public Relations and Communications

Enterprise (> 1000 emp.)

10/15/2025

"Global PR Specialist"

4/5

What do you like best about CisionOne?

I like the reporting features and the front page feature Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

Interface feels a bit clunky, the home page can be less cluttered Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

10/16/2025

"Review of CisionOne"

3.5/5

What do you like best about CisionOne?

Good use of AI technology to make media monitoring more efficient. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

Links and clips expire after a week, which is a challenge. We are also unable to customize clips like we were able to in NextGen. Review collected by and hosted on G2.com.

ER

Elise R.

Senior Director, Public Relations

Mid-Market (51-1000 emp.)

3/14/2025

"So much easier to use!"

4.5/5

What do you like best about CisionOne?

The dashboards are much easier to configure, and I can find the stories I am looking for so much easier. The reports and dashboard are easily shareable and I can easily show my ROI at a moment's notice. I am so grateful for the upgrades in the system on CisionOne. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

Honestly, that was the one complaint I had you fix! You incorporated AI into the platform. And if you could just make sure that AI helps me write the best boolean code, then it would be a 10! Review collected by and hosted on G2.com.

What problems is CisionOne solving and how is that benefiting you?

We always have to show value to senior leadership. Once we set up the google analytics G4 tracking with CisionOne, we were able to prove the click throughs we generated back to our company website. In addition, the easy pitching and tracking portion of the platform has been a game changer for us. We can show our clients exactly who was pitched and if it was opened. Instead of spray and PR approach. Review collected by and hosted on G2.com.

GB

Grant B.

Senior Account Director

Small-Business (50 or fewer emp.)

10/14/2025

"Good Support and Easy Management, but Integration Could Be Simpler"

4/5

What do you like best about CisionOne?

Relatively easy to manage - good support from account management. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

Could allow for greater integration and ease of integration - seems to be a multi-step process, which could be simplified. Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

7/30/2025

"CisionOne Review as a Financial Services Comms team member"

3.5/5

What do you like best about CisionOne?

The depth of content available and the variety of mediums (print, podcast, social, broadcast, etc). Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

Sometimes, I am not able to access the full text of international articles even using the Cision dedicated link. This is one of the main reasons we were drawn to the service. Review collected by and hosted on G2.com.

What problems is CisionOne solving and how is that benefiting you?

CisionOne is helping us accurately track the volume and scale at which all of our entities are mentioned in media in a way we did not have the capacity to do before because the majority of our work was manual. This helps us see which markets we are out front in and where we have opportunities for more placements. Review collected by and hosted on G2.com.

UC

Verified User in Capital Markets

Small-Business (50 or fewer emp.)

10/14/2025

"Mostly good"

2.5/5

What do you like best about CisionOne?

Alerts system is useful and mostly reliable Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

That not all the alerts take you to the online article (lexus ones) Review collected by and hosted on G2.com.

UP

Verified User in Public Relations and Communications

Enterprise (> 1000 emp.)

7/29/2025

"Too New, Many Ways to Search and Listen"

3/5

What do you like best about CisionOne?

Compared to legacy Cision, it does provide a larger view into both traditional and digital mentions. It also has a feature to find social media mentions.

The tool also allows you to build dashboards with multiple streams which can be set up per topic.

I believe its publicity value is a bit skewed high but, overall, it does offer many features that are useful to track share of voice. Review collected by and hosted on G2.com.

What do you dislike about CisionOne?

It’s publicity value calculations could be more accurate. Review collected by and hosted on G2.com.