Convoso Reviews & Product Details - Page 5

Convoso Product Details

Convoso Ignite™ is the intelligence behind best-in-class outbound performance. Convoso delivers a fully integrated AI-powered dialer platform that helps sales teams connect faster, lower CPA, and drive more profitable conversations. With Ignite—the intelligence layer that powers smarter dialing—Convoso turns phone number performance into a competitive advantage. From predictive dialing and campaign management to dynamic DID scoring, voicemail detection, and compliance automation, Convoso is built to scale outbound operations with intelligence at the core. Thousands of customers across industries—insurance, financial services, solar, home services, BPOs, lead gen, and legal—trust Convoso to maximize contact rates, reduce waste, and accelerate revenue growth. What Sets Convoso Apart Ignite Intelligent Number Management: Automated procurement, dynamic health scoring, and AI-driven Dialing Optimization that prioritizes your highest-performing numbers—helping you make the most out of every lead. Predictive Dialer & Campaign Management: Four dialer modes and adaptive pacing ensure lightning-fast speed-to-lead and greater agent productivity. Compliance Automation: Mini-TCPA, RND scrubbing, STIR/SHAKEN, and StateTracker™ built-in to simplify compliance and reduce risk. Gold-Standard Voicemail Detection: 97% accuracy eliminates wasted dials on voicemails and increases productive connects. Actionable Reporting: Transparent, easy-to-use dashboards that surface the metrics that truly impact ROI. Dedicated Customer Success: White-glove onboarding and ongoing support designed to help your team scale smarter.

Product Website

Seller

Convoso

Discussions

Convoso Community

Languages Supported

English

Product Description

The most robust, feature-rich predictive dialer on the market today.

Overview by

Paul Cowman

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Convoso Integrations

(17)

Verified by Convoso

Convoso Media

Agent portal allows agents to monitor performance, view call queues and review trends.

Get a holistic view on lists, campaigns or agent performance. Monitor agent wait time, understand call drop rates and view how your outbound initiatives are driving revenue.

Convoso Demo - ClearCallerID™  / ClearCallerID Pro™

Businesses making outbound calls can now streamline caller ID management, increase call deliverability, and drive more revenue with Convoso’s suite of tools and services.

With Convoso’s sales scripting tool, dynamic scripts are personalized to each lead based on data from your CRM or other third party sources, creating a better customer experience from “hello.” The scripts respond and update in real time – and so does your CRM.

Convoso StateTracker™ is the only campaign management tool built specifically to support compliance with the new state laws [aka, Mini-TCPA laws] impacting outbound call centers. StateTracker allows Convoso customers to dial into complex state regulatory environments with more confidence by cr...

Official Downloads

(5)

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G2 reviews are authentic and verified.

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RN

Robin N.

Health Insurance Agent

Small-Business (50 or fewer emp.)

1/17/2025

"Convoso is easy to use"

5/5

What do you like best about Convoso?

I found Convoso easy to use. I've used it at several jobs and it's worked great. Pretty much anyone could use it without needing instructions. I use this software daily. Review collected by and hosted on G2.com.

What do you dislike about Convoso?

It's hard to find past clients or past callers. Review collected by and hosted on G2.com.

NG

N.k Rohan G.

Sr. Business Development Executive

Staffing and Recruiting

Small-Business (50 or fewer emp.)

1/27/2025

"Features and Benefits"

5/5

What do you like best about Convoso?

User friendly AI-Boosts call efficiency, Smart Lead Management, workflow and Follow Ups, Quick Setup, API & Integration, Daily Uses Review collected by and hosted on G2.com.

What do you dislike about Convoso?

Support Response Time- Some user Have Experienced Delays in Customer Support Response Review collected by and hosted on G2.com.

N

Nirmal .

Business Development Lead

Mid-Market (51-1000 emp.)

1/28/2025

"convoso has been great assist and the platefrom is a very esy to use,reliable, good cutomer support."

5/5

What do you like best about Convoso?

canvoso ecels in call managment, custmization, reposrting, and easy to use. helpping business optmize productvity. Review collected by and hosted on G2.com.

What do you dislike about Convoso?

i find convoso setup process a bit complex especially for beginners. Review collected by and hosted on G2.com.

JD

Julian D.

CORE Agent - Customer Service Representative

Mid-Market (51-1000 emp.)

2/8/2025

"Convoso!!"

2.5/5

What do you like best about Convoso?

Having access to a call centre at your fingertips! Review collected by and hosted on G2.com.

What do you dislike about Convoso?

I wouldn't say there is a dislike or downside. They provide a needed service! Review collected by and hosted on G2.com.

AV

Aanand v.

Sr. Lead Generation Specialist

Staffing and Recruiting

Small-Business (50 or fewer emp.)

1/29/2025

"Convoso Review: Boost Your Sales with Advanced Dialing Features"

5/5

What do you like best about Convoso?

We had seen many improvement after using, and it is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Convoso?

it may be costly for small and new business. Review collected by and hosted on G2.com.

DS

Devin S.

ACA Insurance Representative

Enterprise (> 1000 emp.)

1/16/2025

"Awesome tool for work!"

5/5

What do you like best about Convoso?

I love how user-friendly Convoso has been! Review collected by and hosted on G2.com.

What do you dislike about Convoso?

The thing I would change is that I am finding that I have to click multiple times to view the contact info. Review collected by and hosted on G2.com.

TP

Taylor P.

Insurance Agent

Mid-Market (51-1000 emp.)

6/13/2024

"Good service"

2.5/5

What do you like best about Convoso?

Calls come through clear and precise. The times that I've had issues hearing someone, was caused by the receiving party. Review collected by and hosted on G2.com.

What do you dislike about Convoso?

The only gripe I have is with dialing out. If you're on a call, and you need to submit a second call, you need to create a lead with the phone number in order to dial out. I still have yet to figure out how to merge the 2 calls together though Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

1/16/2025

"Very smooth, contacts me to clientele immediately"

4/5

What do you like best about Convoso?

The userbase is so incredibly simple and easy to navigate. Much moreso than its comeptiting brands Review collected by and hosted on G2.com.

What do you dislike about Convoso?

Sometimes it connects me with robots/ai when overused. Review collected by and hosted on G2.com.

JT

Jack T.

Medicare Advocate

Mid-Market (51-1000 emp.)

6/14/2024

"Works seamlessly for my needs, have no complaints"

5/5

What do you like best about Convoso?

The product is reliable and persistent. Downtimes are extremely rare and quickly resolved. I use daily and it is mostly used as an outbound dialer and I'm never sitting around waiting long for the next call. Review collected by and hosted on G2.com.

What do you dislike about Convoso?

Honestly, I haven't found any negatives. I've been using it for over a year now and there are probably hundreds of users on the same system. Review collected by and hosted on G2.com.