Coupa Reviews & Product Details

The visibility and control it gives me over spend I can easily track purchases approvals invoices and expenses all in one place instead of juggling multiple systems or spreadsheets The automation saves a lot of time things like 3 way matching and expense approvals move smoothly and I don’t have to chase people down Review collected by and hosted on G2.com.

the system can feel slow and clunky at times especially when navigating between modules or uploading receipts through the mobile app It’s powerful but not always the most seamless experience Also some suppliers find the portal confusing which sometimes delays transactions on their end Review collected by and hosted on G2.com.

I like the options to copy invoices from previous invoices and the supermash that allows you to create new invoices entries directly from the inbox. Review collected by and hosted on G2.com.

I dislike the format. It's a little bit outdated, and while they're changing it in the invoice tab, other tabs still have the previous format. Review collected by and hosted on G2.com.

I love how user-friendly Coupa is; it makes buying things for work feel easy. Everything from creating a purchase request to submitting an expense report is straightforward and all in one system. Review collected by and hosted on G2.com.

There are multiple requirements and back and forth being sent when submitting an expense report. Wish it was more streamlined and simplified when finding reasons why it was rejected, how to mitigate, felt that at times I was searching for the answer. Review collected by and hosted on G2.com.

Coupa is able to handle both complex and simple tasks which provides a variety of uses depending on the size of your business. I primarily used this to track receipts and request payouts for business trips, purchases, and stipends. If I used my purchasing card, the purchase would auto populate which was great for visibility to my managers and for my own knowledge. Great product overall! Review collected by and hosted on G2.com.

The mobile interface was not ideal, I preferred to use the web version for ease of use. At first it took me a bit to wrap my head around navigating the program, but it was still relatively quick to learn and pick up when I needed it. Review collected by and hosted on G2.com.

Coupa excels at providing a user-friendly and highly intuitive interface for managing procurement, expenses, and invoicing. One of the best aspects is its ability to centralize and streamline spend-related processes, making it easier for teams to enforce compliance, track budgets, and make informed purchasing decisions. The built-in analytics and dashboards are especially powerful, offering real-time visibility into spending trends and opportunities for cost savings. Review collected by and hosted on G2.com.

While Coupa is generally intuitive, some areas—particularly around configuration and backend setup—can be complex and require significant administrative training or vendor support. The flexibility in workflows and approval chains is powerful but can become cumbersome if not well-managed, especially in large organizations with layered approval processes. Review collected by and hosted on G2.com.

Coupa makes is much easier to submit and track invoices in one centralized system. It gives clear visibility to timesheets, order submittals, and ensures compliance. Review collected by and hosted on G2.com.

The system isn't always user-friendly and can take time to learn. The experience isn't consistent, and vague error messages can slow down troubleshooting. Review collected by and hosted on G2.com.

I used to work coups earlier it was very great tool erp for accountability I love to use this very easy to learn and navigate Review collected by and hosted on G2.com.

Nothing as such going good so far

I don't have anything in my mind Review collected by and hosted on G2.com.

I like Coupa because of its best management of supplier base and easy tracking of their performance. It's best integration with ERP system is another advantage. Review collected by and hosted on G2.com.

We struggled to integrate a supplier once and even the customer support was not able to help immediatley. Review collected by and hosted on G2.com.

Coupa is designed with ease of use in mind, which helps increase adoption across teams. Even non-technical users can navigate purchase requests, expense reports, and approvals easily. The platform uses AI and community intelligence to suggest ways to save money—such as flagging off-contract spending or identifying preferred vendors. Review collected by and hosted on G2.com.

Rolling out Coupa across global or large enterprises can be complex and time-consuming. Coupa is highly configurable but not easily customizable beyond its standard framework. Review collected by and hosted on G2.com.

The fact that you can calculate the inherent risk from the beginning of contracting, and after that you know for sure if the vendor is good or not for you. Based on the inherent risk you can send the proper questionnaire which is really useful. Review collected by and hosted on G2.com.

By default, Coupa doesn't have so many interesting feels, so basically you have do request it directly to Coupa to develop it for you. Review collected by and hosted on G2.com.