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Crosschq Reviews & Product Details

Crosschq Product Details

Crosschq 360 is a digital reference check tool designed to enhance Quality of Hire by streamlining and enriching the reference checking process. Crosschq automates reference checks, saving recruiters’ time while collecting richer, standardized data through thoughtfully designed questions that encourage honest and thorough responses. Through a customizable library of scientifically-backed role-specific surveys, Crosschq 360 produces comprehensive reports that juxtapose reference ratings with candidate self-assessments for deeper insights. These reports are user-friendly, securely shareable among team members, and include fraud detection features to prevent potentially harmful hires. Additionally, Crosschq 360 allows references to opt into your company's talent pool, a new source of qualified candidates – in fact, 85% of Crosschq customers make a Crosschq-sourced hire within their first 90 days. The Crosschq platform is mobile-optimized, ensuring a seamless experience for talent acquisition teams, references, and candidates alike. With numerous plug-and-play connectors, it integrates effortlessly with existing Applicant Tracking Systems, to fit right in with your workflow. Supported by world-class customer service, Crosschq 360 is GDPR compliant and SOC 2 Type 2 certified, underscoring its commitment to data security and privacy. Founded in 2018 and backed by prominent investors such as GGV Capital and Bessemer Ventures, Crosschq continues to innovate in the hiring intelligence space.

Product Website

Seller

Crosschq

Discussions

Crosschq Community

Languages Supported

Arabic, German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified)

Product Description

Crosschq is an enterprise platform that reduces people risk by providing fast, transparent and bias-free data about prospective job candidates.

Overview by

Chris Drake (Head of Growth, Crosschq)

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

View More Pricing Information

Crosschq Media

A company's view to request references, access passive candidate talent pool and change settings

Customize and initiate reference request

Recruit and nurture passive candidates

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GC

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

8/14/2025

Guest users or non-business users of the software, not included in G2 scores.

"I would recommend Crosschq because it’s easy to use, saves time."

5/5

What do you like best about Crosschq?

I like that Crosschq is simple to use, gives clear and organized insights, and really speeds up the reference-check process without adding extra hassle. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I wish Crosschq had a bit more customization in its reports and flexibility in how the questions are tailored, as sometimes the standard format feels a little limited. Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

Crosschq is helping streamline the reference-checking process by making it faster, more organized, and less manual. It reduces back-and-forth communication, ensures consistent questions for every candidate, and provides clear insights in one place. This saves time, improves hiring decisions, and makes the overall recruitment process more efficient. Review collected by and hosted on G2.com.

KB

Kitrina B.

HR Generalist

Mid-Market (51-1000 emp.)

11/16/2021

"Drive hiring through data!"

4.5/5

What do you like best about Crosschq?

The user interface is sleek and easy to use. It has been very helpful in adding information about our new hires that we can use in our hiring decisions and beyond. There are also other features of the platform, like a sourcing component, and the automated prospect alerts has been great. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I think there is room for improvement to remember the roles you add in for your company, if they are outside of what is listed. But our support team and ease of use has made it a platform I enjoy! Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

Our main use of the tool is for it's reference checks! It has made the process very easy and simple, both emailing and texting the candidate. It's great to bring data elements into our decision making process. We've also heard great things from our candidates. It's so nice to see a streamlined report with notes and details pertinent to the role they are applying to, and to the company values we added. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

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Kitrina - love to hear Crosschq has brought value in your decision making processes! If you have any more product feedback, your CSM and the Support Team are always happy to take it. Thank you!

SM

Stephanie M.

Sr. Director, Talent Acquisition

Mid-Market (51-1000 emp.)

11/25/2024

"Efficient for both companies and candidates"

4.5/5

What do you like best about Crosschq?

What we love most about working with Crosschq is how remarkably efficient their platform is for both our team and our candidates. The streamlined process saves us time and effort while ensuring an excellent candidate experience. Additionally, the presentation of candidates after their references are completed is outstanding. The detailed and organized insights give us a clear and comprehensive view, making it easy to make confident hiring decisions. Crosschq has truly elevated our reference-checking process! Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

The unique login per user makes integration with our application tracking system a little tricky but we found a favorable workaround. Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

With the high volume of contractor hiring we’re managing, Crosschq helps us maintain a strong focus on quality of hire while meeting our demanding hiring timelines. The platform quickly alerts us to potential quality concerns in a candidate’s background, enabling us to follow up efficiently and address any issues. This ensures we can scale hiring without compromising on the caliber of talent we bring onboard. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

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Stephanie, so excited to see that Crosschq is helping you focus on quality of hire without sacrificing meeting your demanding timelines.

Data security is a top priority for all of us at Crosschq - glad you were able to find a solution with the unique log ins and your ATS.

Thanks so much for sharing your detailed feedback!

JS

Jaci S.

Director of People & Culture

Mid-Market (51-1000 emp.)

11/19/2024

"Great product! Saves time, and provides insight"

5/5

What do you like best about Crosschq?

As a leader of a very small HR team that does a lot of recruiting, this is one of my favorite tools. It saves us so much time with reference checks, and the surveys are actually really insightful. We have made hiring decisions based off the feedback, and it has saved us from hiring the wrong candidate many times. I also love that the references can opt to be passive candidates as well - we have hired a few folks that way! Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

The only thing is I wish I could push potential candidates from the referrals into our ATS. I also wish that they could also upload a resume. Not a huge deal, but would help with recruiting them! Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

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Jaci, we are honored to be one of your favorite tools! Allowing leaders to make insightful hiring decisions is what we're all about! (Also love that you've made hires from reference opt-ins!)

Crosschq does support automatic prospect uploading for many ATSs, however, not all ATSs support this feature within their APIs. In that case, there is the option to download potential prospects into a CSV file and upload them into the ATS manually. If you are unfamiliar with this and need any help, your CSM or our Support Team would be happy to help!

AC

Verified User in Construction

Mid-Market (51-1000 emp.)

11/19/2024

"Crosschq"

5/5

What do you like best about Crosschq?

It offers easy of access for both customers and applicants. The recruiting metrics for overall score from referrals is excellent and the security of knowing when there maybe potential for fraudulent submissions is a plus. The filing process and the format of the reports is easy to comprehend and all the information is stored in one system or can be exported to private files. It is overall a useful tool for any company and HR team. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I would like for the system to have a set elapsed timeperiod installed for completion of the references by applicants (14-21 days is more than enough time). Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

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Thanks for taking the time to share your experience - love to hear your overall score from reference referrals is excellent and you're getting value from the fraud detection.

Appreciate your thoughts on the timing to conclude references - if you haven't already, you can find settings to adjust this here by following this knowledge base article: https://support.crosschq.com/knowledge/report-auto-conclude. If you have any questions, our Support Team is more than happy to help.

Thanks again!

See how Crosschq improved

AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/20/2024

"Excellent especially for start-ups!"

5/5

What do you like best about Crosschq?

You get to know how your candidates view their own work and how it stacks up against what their colleagues experience working with them. It's been very helpful to know what areas we may need to offer additional support to employees who've joined our team. There are also security measures in place that have kept us from hiring people who were dishonest throughout their hiring process. Hiring is important at every company, but especially at a small startup where every role has a significant impact on the organization; Crosschq is super helpful to our team. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

It's easy to use, so I only dislike the inability to edit the pre-made templates that Crossq360 offers. You can add additional questions, but I wish it were possible to edit the existing questions to create something new. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

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Love to hear how you're using Crosschq - comparing the self-reference to the references and offering additional areas of support to new hires. Fabulous! Wishing your start up continued success.

If you haven't already, we are more than able to help set up custom surveys with you. Your CSM or our Support Team can assist you with this right away!

UP

Verified User in Public Relations and Communications

Enterprise (> 1000 emp.)

7/3/2025

"Efficient tool with good usability"

4.5/5

What do you like best about Crosschq?

Tool with high ease of use and functions Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I have no opinion on defects because the use has been positive Review collected by and hosted on G2.com.

MP

Matthew P.

Director of Talent Acquisition / Head of Talent Acquisition

Mid-Market (51-1000 emp.)

11/19/2024

"The insights and Real Time Updates are Best in Class"

4.5/5

What do you like best about Crosschq?

Our ATS system provides weak data and minimal insights but TalentWall from CrossChq provides detailed, real time, actionable insights for our recruiting team. The data and insights give us long term and short term trend analysis and enables recruitment and HR to be nimble. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I wish we could correlate the hiring plan with compensation ranges in our ATS to track our spend against hiring plan while including cost decay based on time of year the new hire starts. Heard its in the works but only thing I could think of. Review collected by and hosted on G2.com.

What problems is Crosschq solving and how is that benefiting you?

Provides real time metrics from ATS in a Dashboard with Analytics capabailities to evaluate trends and around customizable time frames. Also provides Tools for tracking annual hiring plan, time spent recruiting specific roles, interviewer time commitment and costs associated with recruitment efforts. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

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Matthew, thanks for the review! Happy to hear you're getting actionable insights, that's what we're all about!

Appreciate your feedback on the correlation - Although this is not an out of the box feature currently, Crosschq's solutions team can always help by completing complex offline analysis. Just reach out to your CSM or the Support Team and they're happy to help!

AG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

11/26/2024

"We have been working with CrossChq since 03/18/24, amazing product!"

5/5

What do you like best about Crosschq?

What I like best about CrossChq is everything that is happening behind the scenes. It only takes a minute to set up a reference check for a new candidate and the only other thing I need to do is wait for the results. I look forward to our monthly meetings on the product and how it is working for us. I also like that they consider my suggestions for future improvements. I also appreciate the IP address and detemining if there could be fraudalent activity, as this has really helped the Supervisors determine if they want to move forward with a candidate. This product is very easy to use and we only needed an hour meeting to get started using the product. Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I would like to see Exiting Interviews including in our original pricing, and not an additional fee. Other than that, I do not have any dislikes about CrossChq. Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

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We really appreciate you sharing your detailed experience of Crosschq! We love to get feedback from users like you to continue evolving Crosschq for you and other customers - thank you!

GA

Gamal A.

Manager, Talent Acquisition

Mid-Market (51-1000 emp.)

11/22/2024

"Handy tool that creates a strong basis for automating something very manual!"

4/5

What do you like best about Crosschq?

The automated aspect is fantastic

The fact that you can easily compare pros and cons of candidates

It easily identifies potentially fraudulent situations via similar IP addresses, domains Review collected by and hosted on G2.com.

What do you dislike about Crosschq?

I do wish the tool didn't present a "thumbs down" graphic for a reference saying they'd recommend a candidate based on the job Review collected by and hosted on G2.com.

Response from Renee Streck of Crosschq

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Thank you for your review, Gamal! Wonderful that you're getting value from the automation and fraud detection. Thank you for the feedback, we have shared it with the Product Team!