Digitate Reviews & Product Details

The ecosystem approach stands out. It allows us to consolidate multiple tools into a single platform and apply AIOps across the IT stack. Ignio builds a self-updating cognitive map of our environment, which helps reduce alert noise, triage faster, and automatically resolve incidents before they impact users. The SaaS model ensures high availability, seamless upgrades, and quick scalability. Built-in dashboards and mobile alerts provide strong visibility and enable fast, informed action. Review collected by and hosted on G2.com.

So far, the experience has been strong across the board. If anything, there is room to simplify onboarding and help new users unlock value even faster. Continued improvements to documentation and the user interface would build on an already solid foundation. The Digitate team has been outstanding. They are responsive, knowledgeable, and a true partner throughout our journey. Review collected by and hosted on G2.com.

1. Ignio offers a solid foundation and strong potential for long-term value in streamlining IT operations, driven by its Observability and AIOps modules

2.A key strength is tool’s adaptability—it doesn’t impose a rigid framework, making it easy to align with various use cases and tailor to our unique workflows

3.The client services team have been excellent—knowledgeable and experienced, they’ve ensured a smooth and efficient implementation

4.Digitate is constantly striving to improve their product and services by listening to customer feedback and suggestions Review collected by and hosted on G2.com.

1. Depending on the use case the initial pre-requisites set-up can take long time

2.Faster ticket resolution and timely delivery of enhancements would help maximize the value of the tool

3. Documentation could be better Review collected by and hosted on G2.com.

One-click dashboards, which is very easy to use and check for more details if required. Prompt email alert system which helps us in checking the status of that particular problem and then take necessary action. This product is very compatible with SAP RISE as I did not see any issues with the alert monitoring from Ignio during SAP RISE migration. Review collected by and hosted on G2.com.

Navigation through the historical records of each alert sent from Ignio is difficult for me when I need the information to compare between two different timestamps/occasions. Review collected by and hosted on G2.com.

From my perspective, Digitate and its flagship product, ignio, stand out for their innovative approach to IT operations. The integration of AI and machine learning enables predictive insights and proactive issue resolution, significantly enhancing system reliability. Users appreciate the robust automation and self-healing capabilities, which reduce manual intervention and downtime. The intuitive interface and scalability make it suitable for complex IT environments. While the initial setup can be complex, the benefits of improved efficiency and responsive customer support make ignio a valuable asset for modern enterprises looking to optimize their IT operations. Review collected by and hosted on G2.com.

Digitate's ignio has some areas for improvement. The initial setup can be complex and time-consuming, and the documentation could be clearer. The upgrade process between versions can be cumbersome, and the user interface might benefit from being more intuitive. Additionally, the system's resource demands can be high, posing challenges for some users. Review collected by and hosted on G2.com.

The AI Ops on how you can discover aggregation and correlation, and as it evolves towards modern operational methods, it transforms what SRE and Ops have done in the past. Review collected by and hosted on G2.com.

I only have constructive feedback. Would like the platform to have flexible UI for various personas; while what it has perfectly suits many use cases. Review collected by and hosted on G2.com.

Unlike traditional automation tools, Ignio uses a Cognitive map to understand your enterprise environment, its components, dependencies, and behaviours. enabling smarter, context aware decision making. Review collected by and hosted on G2.com.

Nothing as such,all good about current ignio implementation Review collected by and hosted on G2.com.

Feature that comes with event management tool. ignio AIOPS has helped us to reduce effort for our operations team and improved MTTR. All the feedback is taken into account by digiate team to meet customer requirement. Yuvaraj is the best resource to work from Digitate team. He is always ready to help us. Review collected by and hosted on G2.com.

Its not easy to use like other event management tool that's in the market. Review collected by and hosted on G2.com.

What I appreciate most about Digitate is its forward-thinking approach to innovation in the AI and automation space. The company demonstrates a strong commitment to developing cutting-edge solutions that genuinely address the evolving needs of enterprises. This dedication to progress, coupled with a focus on practical and impactful applications of their technology, is truly commendable. Review collected by and hosted on G2.com.

While Digitate showcases many strengths, like any rapidly evolving company, there's always room for further refinement in communication and ensuring consistent understanding across all stakeholders. Review collected by and hosted on G2.com.

ignio AIOPS has helped us to reduce effort for our operations team and improved MTTR. With its advanced algorithms, it reduces alert noise, translates validated alerts to incidents and resolves incidents without any manual intervention. Maintains log of each action for audit purposes. Efficient tool for both Infrastructure and Application Landscape. Review collected by and hosted on G2.com.

So far, there’s nothing significant to dislike. Digitate has consistently met expectations, and any minor challenges we’ve faced were quickly addressed through their responsive support and continuous platform improvements.

Recent Version Flamingo has introduced lot of analytical capabilities which were lacking earlier Review collected by and hosted on G2.com.

We use Ignio as one of our Automation/ monitoring tools , it performs really well in monitoring environment and flagging any identified anomalies , We have also carried a few automations which has helped to reduce the effort hours and are planning for few more in future Review collected by and hosted on G2.com.

We need More direct involvement , but for now its very limited. Review collected by and hosted on G2.com.