[go: up one dir, main page]

Introducing G2.ai, the future of software buying.Try now
Share your insights with Envoy Workplace

Thousands of people like you come to G2 to find out whether solutions like Envoy Workplace are the right fit for them. Share your real experiences with Envoy Workplace and the G2 community and help someone make the right decision about their software.

Envoy Workplace Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Envoy Workplace incredibly easy to use, enhancing scheduling, tracking, and overall convenience in the office. (16 mentions)
Users praise Envoy Workplace for its ease of booking and effective room management, enhancing workplace organization. (9 mentions)
Users appreciate the flexibility and ease of use in managing reservations for desks and meeting rooms. (9 mentions)
Users value the efficient booking system of Envoy Workplace, ensuring smooth management of meeting spaces and resources. (8 mentions)
Users appreciate the interactive dashboard of Envoy Workplace, providing real-time insights on office space availability. (8 mentions)
Users find the missing features like auto-save and report generation limiting their overall experience with Envoy Workplace. (3 mentions)
Users face booking issues due to lack of auto-save and difficulty in changing booking details without admin help. (2 mentions)
Users find it difficult to change booking details without contacting an administrator, causing inconvenience and scheduling disruptions. (2 mentions)
Users experience limited functionality with Envoy Workplace, hindering their ability to assist others effectively. (2 mentions)
Users face mobile app issues like slow updates and reliance on unstable internet, hindering overall usability. (2 mentions)
Users face challenges with editing issues, requiring multiple saves and administrator assistance for booking changes. (1 mentions)

Top Pros or Advantages of Envoy Workplace

1. Ease of Use
Users find Envoy Workplace incredibly easy to use, enhancing scheduling, tracking, and overall convenience in the office.
See 16 mentions

See Related User Reviews

PS

Pizzirusso S.

Mid-Market (51-1000 emp.)

4.5/5

"Help make hybrid office arrangement easy"

What do you like about Envoy Workplace?

We employ hybrid office space that every worker need to books for office desk before coming to the office. This software make the arrangement easy and

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Offers Flexibility and Customization"

What do you like about Envoy Workplace?

Envoy is a great program forr a lot of companies looking to optimize their scheduling process. We use Envoy for guest desks and to keep tracking of wh

2. Booking Ease
Users praise Envoy Workplace for its ease of booking and effective room management, enhancing workplace organization.
See 9 mentions

See Related User Reviews

SA

Sezione A.

Mid-Market (51-1000 emp.)

4.5/5

"Great tools to make meeting room easy to book"

What do you like about Envoy Workplace?

Envoy is a good everyday software that we use to book desk/meeting room and view its schedule for availability.

SA

Suhadah A.

Mid-Market (51-1000 emp.)

4.5/5

"Perfect meeting room booking system"

What do you like about Envoy Workplace?

Straightforward system when it comes for meeting room booking process and find which meeting room is free and what time we can utilized it. Solve prob

3. Reservation Management
Users appreciate the flexibility and ease of use in managing reservations for desks and meeting rooms.
See 9 mentions

See Related User Reviews

OS

Omar S.

Small-Business (50 or fewer emp.)

4.5/5

"Make office space flexible"

What do you like about Envoy Workplace?

The best tools of this platform are with its ability and flexibility in arranging workers desk and store the logs of meeting room users and duration.

SA

Sezione A.

Mid-Market (51-1000 emp.)

4.5/5

"Great tools to make meeting room easy to book"

What do you like about Envoy Workplace?

Envoy is a good everyday software that we use to book desk/meeting room and view its schedule for availability.

4. Booking Efficiency
Users value the efficient booking system of Envoy Workplace, ensuring smooth management of meeting spaces and resources.
See 8 mentions

See Related User Reviews

SA

Sezione A.

Mid-Market (51-1000 emp.)

4.5/5

"Great tools to make meeting room easy to book"

What do you like about Envoy Workplace?

Envoy is a good everyday software that we use to book desk/meeting room and view its schedule for availability.

SA

Suhadah A.

Mid-Market (51-1000 emp.)

4.5/5

"Perfect meeting room booking system"

What do you like about Envoy Workplace?

Straightforward system when it comes for meeting room booking process and find which meeting room is free and what time we can utilized it. Solve prob

5. Reservation Ease
Users appreciate the interactive dashboard of Envoy Workplace, providing real-time insights on office space availability.
See 8 mentions

See Related User Reviews

SA

Sezione A.

Mid-Market (51-1000 emp.)

4.5/5

"Great tools to make meeting room easy to book"

What do you like about Envoy Workplace?

Envoy is a good everyday software that we use to book desk/meeting room and view its schedule for availability.

GS

Giacomo S.

Mid-Market (51-1000 emp.)

4.5/5

"Program to book seat on hybrid workspace"

What do you like about Envoy Workplace?

I love the interactive dashboard designs of the platform that give live-feed insights on my office space like how many worker is present today and if

Top Cons or Disadvantages of Envoy Workplace

1. Missing Features
Users find the missing features like auto-save and report generation limiting their overall experience with Envoy Workplace.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great product that continues to evolve with the customer."

What do you dislike about Envoy Workplace?

It would be great to have an idea tracker where customers can submit and upvote feature requests, giving you clearer insight into which enhancements h

SM M.
SM

SM M.

Mid-Market (51-1000 emp.)

2.5/5

"Envoy Workplace Review"

What do you dislike about Envoy Workplace?

- Navigation could be improved - Sometimes the app is slow - Generating reports feature needs to be added with flexible filter option - implementat

2. Booking Issues
Users face booking issues due to lack of auto-save and difficulty in changing booking details without admin help.
See 2 mentions

See Related User Reviews

SA

Sezione A.

Mid-Market (51-1000 emp.)

4.5/5

"Great tools to make meeting room easy to book"

What do you dislike about Envoy Workplace?

Hard to change the booking details once I have make the books. Need to contact office administrator for making changes.

RH

Rosa H.

Mid-Market (51-1000 emp.)

4.5/5

"Convert office into hybrid office spaces"

What do you dislike about Envoy Workplace?

No auto-save features, which would help a lot if users is forgot to save their booking changes. Other than that problem, everything else is okay and I

3. Inconvenience
Users find it difficult to change booking details without contacting an administrator, causing inconvenience and scheduling disruptions.
See 2 mentions

See Related User Reviews

SA

Sezione A.

Mid-Market (51-1000 emp.)

4.5/5

"Great tools to make meeting room easy to book"

What do you dislike about Envoy Workplace?

Hard to change the booking details once I have make the books. Need to contact office administrator for making changes.

SH

Sulaiman H.

Mid-Market (51-1000 emp.)

4.5/5

"Book meeting room online"

What do you dislike about Envoy Workplace?

Need a system to notify the users of the meeting room time limit. There are some users that use the room more than the time limit and distrupted other

4. Limited Functionality
Users experience limited functionality with Envoy Workplace, hindering their ability to assist others effectively.
See 2 mentions

See Related User Reviews

RH

Rosa H.

Mid-Market (51-1000 emp.)

4.5/5

"Convert office into hybrid office spaces"

What do you dislike about Envoy Workplace?

No auto-save features, which would help a lot if users is forgot to save their booking changes. Other than that problem, everything else is okay and I

Jessica M.
JM

Jessica M.

Small-Business (50 or fewer emp.)

4.5/5

"If only everyone would actually use it"

What do you dislike about Envoy Workplace?

If I wasn't an administrator I would be able to see as much. When I try to help others they have a whole other view. It would be nice to know what vie

5. Mobile App Issues
Users face mobile app issues like slow updates and reliance on unstable internet, hindering overall usability.
See 2 mentions

See Related User Reviews

MA

Mahmood A.

Mid-Market (51-1000 emp.)

4.5/5

"Fast room booking and management solutions"

What do you dislike about Envoy Workplace?

Some issues of slow update of the software on the current desk designation. It happen on mobile application only and not on the desktop version of the

OS

Omar S.

Small-Business (50 or fewer emp.)

4.5/5

"Make office space flexible"

What do you dislike about Envoy Workplace?

The biggest issues is with the slow or interrupted internet connection. Since the apps only work if they are connected to the internet, no offline ope

6. Editing Issues
Users face challenges with editing issues, requiring multiple saves and administrator assistance for booking changes.
See 1 mentions

See Related User Reviews

SA

Sezione A.

Mid-Market (51-1000 emp.)

4.5/5

"Great tools to make meeting room easy to book"

What do you dislike about Envoy Workplace?

Hard to change the booking details once I have make the books. Need to contact office administrator for making changes.

Envoy Workplace Reviews (158)

View 1 Video Reviews
Reviews

Envoy Workplace Reviews (158)

View 1 Video Reviews
4.4
158 reviews
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Computer Games
AC
Mid-Market (51-1000 emp.)
"Envoy helps Workplace Professionals save time"
What do you like best about Envoy Workplace?

I really like their deliveries service as it has helped us keep track of mail and deliver it to our employees in a fast and efficient way. It has saved our team time to reallocate to other areas of the business. Another aspect is their people as they have helped us when a urgent matter comes up and always responsive if we have an issue.

Another thing I like is the ability to see who is in the office without having to pull up raw badge data. Helps when we are wondering if somebody is in the office to support them. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

There are times when the API breaks with our badging system. They have been responsive to fix the issue but it has happened on occasion. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Envoy Workplace: Desk Booking"
What do you like best about Envoy Workplace?

The ease of desk booking during office visits, helps plan meeting better as we can block space for meetings beforehand, helps pre plan office visits without the need to worry about workspace as it shows the level of occupancy in real time, making it easier navigating free spaces. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

Seat Navigation could be improved a bit, sometimes we book a seat at office at a particular point but it navigates to a different space. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Useful tool for office management"
What do you like best about Envoy Workplace?

Envoy Workplace has completely transformed how we manage both guest check-ins and internal workspace logistics. The guest experience is incredibly smooth—from the moment someone walks in, the sign-in process is intuitive and polished, leaving a great first impression. It eliminates the friction of manual logging, and our visitors consistently comment on how easy it is to navigate.

But what I love just as much is how easy it makes managing desk assignments and tracking attendance. With a lot of folks travelling for work, we needed a way to keep track of who’s in the office and make hot desking less of a hassle. Envoy’s desk booking tool is straightforward, flexible, and saves time for our employees and admins alike. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

I have some reservations about the pricing structure of certain features—for example, emergency notifications feel like a capability that should be included in our existing plan. It’s challenging to justify the additional cost for a tool we hope to never need to use, which makes it a tough internal sell. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Mid-Market (51-1000 emp.)
"Envoy covers all the bases."
What do you like best about Envoy Workplace?

Envoy make sit very quick, simple and easy for visitors of all types to sign in at our company. The level of customization allowed is phenomenal and allows us to cater the experience for everyone from clients to vendors. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

There are multiple tiers of Envoy. To really get the most out of it you have to be in the premium tier. Without that there is not too much you can do with it. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market (51-1000 emp.)
"Great product that continues to evolve with the customer."
What do you like best about Envoy Workplace?

We’ve been impressed with how Envoy continues to evolve alongside our needs. What started as a simple visitor management solution has grown into an essential part of our daily operations. We’ve expanded to using it for deliveries, desk booking, and attendance tracking—all thanks to the team’s willingness to listen to customer feedback and build new features that add real value. It’s been great to see our usage grow as the platform continues to innovate. Its very easy easy to setup and use. The support is quick to respond to questions or issues as well. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

It would be great to have an idea tracker where customers can submit and upvote feature requests, giving you clearer insight into which enhancements have the most demand. Review collected by and hosted on G2.com.

SM M.
SM
Sr. Specialist
Mid-Market (51-1000 emp.)
"Envoy Workplace Review"
What do you like best about Envoy Workplace?

-Comprehensive features that simplify workplace management

- Ease of use for both employees and administrators,

- Ability to integrate with various tools and

- Focus on data-driven insights also stand out

- Customer / Technical support is very good Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

- Navigation could be improved

- Sometimes the app is slow

- Generating reports feature needs to be added with flexible filter option

- implementation could be improved Review collected by and hosted on G2.com.

Shreyas P.
SP
Content QA Associate
Internet
Mid-Market (51-1000 emp.)
"Review of Envoy"
What do you like best about Envoy Workplace?

I use Envoy to book my seat whenever I go to the office. Since I have a WFH role, this has been instrumental in helping the office manager get a head count of who was present on that day. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

Only nitpick is that I booked the seat in a different location office initially and had to sift around to see where the option was to change the location. Review collected by and hosted on G2.com.

Marc J.
MJ
Office Services Leader
Enterprise (> 1000 emp.)
"Great Produst"
What do you like best about Envoy Workplace?

Envoy provides an easy solution to our visitor and delivery management for our sites large and small Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

Would like more reminders to individuals about picking up their packages Review collected by and hosted on G2.com.

Jessica M.
JM
Office Services Coordinator
Small-Business (50 or fewer emp.)
"If only everyone would actually use it"
What do you like best about Envoy Workplace?

Functionality. I can see who is all in the office and visitors coming. Although not everyone is using it which is frustrating. I don't know how to send out reminders through the app to get them to log in. If there was a function to remind employees with a link attached then they could just hit that link and log in. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

If I wasn't an administrator I would be able to see as much. When I try to help others they have a whole other view. It would be nice to know what views others have. A manager asked why they couldn't review their own team log-in status. I didn't know how to answer. Maybe I just don't know the system as well as I should to be able to help others, Review collected by and hosted on G2.com.

Response from Suzi Hiza of Envoy Workplace

Hi Jessica - Thanks for sharing your feedback! Adoption always takes time, and we have a number of tools to help your team get up to speed.

For sending reminders, this Zapier integration for Envoy Desks may be helpful: https://envoy.help/en/articles/5650726-zapier-envoy-for-desks.

Non-admin users do have access to see which employees are scheduled in the office. And as an admin, you can also send reports for visitor data: https://envoy.help/en/articles/6024514-schedule-reports.

If you're looking for more support to help your team succeed with Envoy, we're here to help! Please reach out to your CSM or contact Support here: https://envoy.com/contact-support/.

LE
Marketing Assistant
Enterprise (> 1000 emp.)
"Easy software to handle seat booking on hybrid workspace"
What do you like best about Envoy Workplace?

We love using this software to manage seat and room booking directly from our mobile phone application. Since our worker are mostly working off-site, hybrid workspace is the best option to implement on our workspace and user will need to register and book the office facility that they want to use. We also can find room information and shhedule easily from the software. Review collected by and hosted on G2.com.

What do you dislike about Envoy Workplace?

Fast customer support that help with any problem that we had with the software. I use it weekly to book meeting room with my client and giving them access before entering our premises. Review collected by and hosted on G2.com.

Product Avatar Image
Product Avatar Image