Envoy Workplace Reviews & Product Details

I really like their deliveries service as it has helped us keep track of mail and deliver it to our employees in a fast and efficient way. It has saved our team time to reallocate to other areas of the business. Another aspect is their people as they have helped us when a urgent matter comes up and always responsive if we have an issue.

Another thing I like is the ability to see who is in the office without having to pull up raw badge data. Helps when we are wondering if somebody is in the office to support them. Review collected by and hosted on G2.com.

There are times when the API breaks with our badging system. They have been responsive to fix the issue but it has happened on occasion. Review collected by and hosted on G2.com.

The ease of desk booking during office visits, helps plan meeting better as we can block space for meetings beforehand, helps pre plan office visits without the need to worry about workspace as it shows the level of occupancy in real time, making it easier navigating free spaces. Review collected by and hosted on G2.com.

Seat Navigation could be improved a bit, sometimes we book a seat at office at a particular point but it navigates to a different space. Review collected by and hosted on G2.com.

Envoy Workplace has completely transformed how we manage both guest check-ins and internal workspace logistics. The guest experience is incredibly smooth—from the moment someone walks in, the sign-in process is intuitive and polished, leaving a great first impression. It eliminates the friction of manual logging, and our visitors consistently comment on how easy it is to navigate.

But what I love just as much is how easy it makes managing desk assignments and tracking attendance. With a lot of folks travelling for work, we needed a way to keep track of who’s in the office and make hot desking less of a hassle. Envoy’s desk booking tool is straightforward, flexible, and saves time for our employees and admins alike. Review collected by and hosted on G2.com.

I have some reservations about the pricing structure of certain features—for example, emergency notifications feel like a capability that should be included in our existing plan. It’s challenging to justify the additional cost for a tool we hope to never need to use, which makes it a tough internal sell. Review collected by and hosted on G2.com.

Envoy make sit very quick, simple and easy for visitors of all types to sign in at our company. The level of customization allowed is phenomenal and allows us to cater the experience for everyone from clients to vendors. Review collected by and hosted on G2.com.

There are multiple tiers of Envoy. To really get the most out of it you have to be in the premium tier. Without that there is not too much you can do with it. Review collected by and hosted on G2.com.

We’ve been impressed with how Envoy continues to evolve alongside our needs. What started as a simple visitor management solution has grown into an essential part of our daily operations. We’ve expanded to using it for deliveries, desk booking, and attendance tracking—all thanks to the team’s willingness to listen to customer feedback and build new features that add real value. It’s been great to see our usage grow as the platform continues to innovate. Its very easy easy to setup and use. The support is quick to respond to questions or issues as well. Review collected by and hosted on G2.com.

It would be great to have an idea tracker where customers can submit and upvote feature requests, giving you clearer insight into which enhancements have the most demand. Review collected by and hosted on G2.com.

-Comprehensive features that simplify workplace management

- Ease of use for both employees and administrators,

- Ability to integrate with various tools and

- Focus on data-driven insights also stand out

- Customer / Technical support is very good Review collected by and hosted on G2.com.

- Navigation could be improved

- Sometimes the app is slow

- Generating reports feature needs to be added with flexible filter option

- implementation could be improved Review collected by and hosted on G2.com.

I use Envoy to book my seat whenever I go to the office. Since I have a WFH role, this has been instrumental in helping the office manager get a head count of who was present on that day. Review collected by and hosted on G2.com.

Only nitpick is that I booked the seat in a different location office initially and had to sift around to see where the option was to change the location. Review collected by and hosted on G2.com.

Envoy provides an easy solution to our visitor and delivery management for our sites large and small Review collected by and hosted on G2.com.

Would like more reminders to individuals about picking up their packages Review collected by and hosted on G2.com.

Functionality. I can see who is all in the office and visitors coming. Although not everyone is using it which is frustrating. I don't know how to send out reminders through the app to get them to log in. If there was a function to remind employees with a link attached then they could just hit that link and log in. Review collected by and hosted on G2.com.

If I wasn't an administrator I would be able to see as much. When I try to help others they have a whole other view. It would be nice to know what views others have. A manager asked why they couldn't review their own team log-in status. I didn't know how to answer. Maybe I just don't know the system as well as I should to be able to help others, Review collected by and hosted on G2.com.

We love using this software to manage seat and room booking directly from our mobile phone application. Since our worker are mostly working off-site, hybrid workspace is the best option to implement on our workspace and user will need to register and book the office facility that they want to use. We also can find room information and shhedule easily from the software. Review collected by and hosted on G2.com.

Fast customer support that help with any problem that we had with the software. I use it weekly to book meeting room with my client and giving them access before entering our premises. Review collected by and hosted on G2.com.