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FullContact

By FullContact

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FullContact Reviews & Product Details - Page 5

FullContact Product Details
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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

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FullContact Reviews (100)

Reviews

FullContact Reviews (100)

4.3
100 reviews

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G2 reviews are authentic and verified.
Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Reliable!"
What do you like best about FullContact?

Full Contact APIs are easy to setup and return good/valuable information consistently. Review collected by and hosted on G2.com.

What do you dislike about FullContact?

Obscure pricing and long term contracts. Dashboard is very basic, often lacking information we need to make better decisions allocating resources and negotiating custom pricing. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Enhancement of Non-Profit Donor Data"
What do you like best about FullContact?

The APIs are well engineered and well documented. Review collected by and hosted on G2.com.

What do you dislike about FullContact?

The pricing model and the obtuse packaging of different data points. Review collected by and hosted on G2.com.

Andrew P.
AP
Chief of Staff
Maritime
Small-Business (50 or fewer emp.)
"FullContact is an efficient mobile app that I use to maintain track of collected business cards."
What do you like best about FullContact?

The one thing I rely on most for FullContact is to keep track of over one-thousand contacts. The mobile app allows me to within minutes upload a business card. Then I can add notes or other reminders so I can recall bits of a conversation with other professionals. Review collected by and hosted on G2.com.

What do you dislike about FullContact?

The one thing I do not like about FullContact is it's slow reaction in eliminating duplicates in my contacts. I understand when you upload cards via the app it takes a few days to update. However I still find multiple entries for one person. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Full Contact Review"
What do you like best about FullContact?

Ease of use. It is very easy (once set up) to perform requests. It's an incredibly effecient platform Review collected by and hosted on G2.com.

What do you dislike about FullContact?

They're sample code is out of date. Should defintiely update to using the requests module Review collected by and hosted on G2.com.

BF
Small-Business (50 or fewer emp.)
"Great resource"
What do you like best about FullContact?

FullContact provides a very simple to use API to fetch details about contacts you may have limited data about. We receive leads often with only an email address and/or a phone number, but using this data and FullContact's API we can get a better picture of the lead in most cases before we ever reach out to them. Review collected by and hosted on G2.com.

What do you dislike about FullContact?

I wish there was some more flexibility in the pricing models that are offered. We have some months where we have thousands of requests and some months with very few (real estate follows seasons, and sometimes agents are more or less active, both in business and on the website specifically) and it would be nice if there was another lower tier that could be used, or a pay as you go style plan. Review collected by and hosted on G2.com.

Vince C.
VC
Partner
Management Consulting
Small-Business (50 or fewer emp.)
"Decent way to sync contacts across databases."
What do you like best about FullContact?

There's a lot to like: bringing all contacts into one place, tag them, categorize, delete, and merge. Review collected by and hosted on G2.com.

What do you dislike about FullContact?

It's difficult to know where duplicates are formed. Sometimes contacts appear and disappear for no obvious reason. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"The Best Tool for Sale Development & Prospecting"
What do you like best about FullContact?

I love how that Full Contact API integrated so easily with our CRM (Freshsales). It really help us in creating an efficent sales development process. Review collected by and hosted on G2.com.

What do you dislike about FullContact?

I don't think there is anything I dislike about the API integrations itself. However, in using the account via the dashboard we hit limitations under our paid account, which is why we have to implement/use the API instead. Review collected by and hosted on G2.com.

Sabrina C.
SC
External Sales Support Advisor
Wholesale
Enterprise (> 1000 emp.)
"Capture business cards with FullContact"
What do you like best about FullContact?

The ease-of-use of the program. The program functions correctly on all types of devices, there are no bugs. When you have a mobile application it should function as it is supposed to, this may be very logical but is often forgotten. The set-up is really easy.

The great thing is that, when you scan, there is no waiting time, the scanning is done in the background. Review collected by and hosted on G2.com.

What do you dislike about FullContact?

There is no more true off-the-shelve integration with Salesforce. Even though there is an integration through Zapier, I still think a true integration is required. Even though the transcription is human aided, you still see errors. This is a pity, the transcription do not seem to learn-by-doing. The transcription capabilities of non-US addresses are not as correct as US transcriptions. In an international context, it is vital that all types of transcriptions are supported.

Also, Chinese, Japanese and Russian characters are not supported, especially for our Russian representatives, this is a big loss. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Small-Business (50 or fewer emp.)
"Nice"
What do you like best about FullContact?

The api is extremely easy to use. And the documentation is great. The support takes some time to reply, but after a while they really help when your need it. Review collected by and hosted on G2.com.

What do you dislike about FullContact?

Doesn't find much information. It does help, but I find other solutions to find more info. Also, the contracts are sometimes hard to understand. I've heard they are changing their contract system, but as for right now its not very good. Review collected by and hosted on G2.com.

CW
Small-Business (50 or fewer emp.)
"Good data for most of your prospects"
What do you like best about FullContact?

They have data fields we desired that weren't available with competitors. Review collected by and hosted on G2.com.

What do you dislike about FullContact?

Couldn't use to to screen our international prospects since just a portion of them have data, but that seems to be an issue with all services in this field. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

Average Discount

13%

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FullContact Features
Contact Data Availability
Company Data Availability
Industry Research Availability
Contact Data Accuracy
Company Data Accuracy
Lead Builder
Integration to CRM/Marketing Automation
Data Cleaning/Enrichment
User, Role, and Access Management
Performance and Reliability
Reporting/Dashboards