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Facebook Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

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Facebook Integrations

(8)
Integration information sourced from real user reviews.
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Facebook Reviews (720)

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Reviews

Facebook Reviews (720)

View 1 Video Reviews
4.2
720 reviews

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Angela V.
AV
Self Employed
Small-Business (50 or fewer emp.)
"Vital for Networking, Needs Improved Security"
What do you like best about Facebook?

I appreciate Facebook's messaging system, especially Messenger and private messaging, which help me stay in touch with family and friends. The platform is incredibly easy to use, even from the beginning. It also assists me professionally by helping me find referral programs with incentives, which are essential for my online work. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

I definitely dislike that Facebook blocks or bans accounts without first communicating with the account owner. This is particularly problematic in cases where accounts are hacked. I had an experience where my main account, which was connected to everything I do, was hacked and then banned. As a result, I lost access to it completely. Review collected by and hosted on G2.com.

Ally G.
AG
Administrator
Small-Business (50 or fewer emp.)
"Can't afford to not use it for many clients but ethics are questionable!"
What do you like best about Facebook?

Facebook still has a huge reach despite younger people leaving for other social media networks. It's features such as Event Pages and Groups make it very useful for staying in touch with an audience for arts clients. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

They appear to keep 'moving the goalposts' when it comes to reaching your audience in the best way and seem to be making it increasingly difficult to reach all your followers without paying for adverts and paid boosts. There are also questionable ethics when it comes to their approach to political messaging and use of data.

There is also an increasing amount of sponsored posts and 'suggested' content being pushed into your timeline rather than your actual friends' and colleagues' content. Review collected by and hosted on G2.com.

DB
Communications Manager
Small-Business (50 or fewer emp.)
"Facebook keeps me connected"
What do you like best about Facebook?

Facebook keeps me connected to people I do not see or talk with on a regular basis. I also like how I can adjust who sees my profile or not, even as specific as per post. I use Facebook just about every day and find it very easy to maneuver through. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

Facebook can be tricky to navigate until you get used to it. The settings I still find difficult, especially with a page linked to your main profile. I have also had a few issues with customer service where I receive an email stating I have violated some code, which I have not. Review collected by and hosted on G2.com.

Verified User in Computer Games
UC
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great for Staying Connected"
What do you like best about Facebook?

It’s great for staying connected with friends and family, discovering local events, and joining interest-based groups or communities. The platform also makes it easy to share memories and keep up with what’s happening in your social circle. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

The platform can feel cluttered with ads, and the algorithm often prioritizes content that isn’t always relevant. Privacy concerns and data handling issues over the years have also made it harder to fully trust the platform. Review collected by and hosted on G2.com.

Aly D.
AD
Marketing & EDI Lead
Small-Business (50 or fewer emp.)
"Facebook Review"
What do you like best about Facebook?

Utilizing Facebook as a business is a fairly key platform for reaching consumers where they are- particularly if you operate within a service-based business or in the CPG space.

Facebook has adapted its platform to reach consumers through a variety of media, including short video clips, static posts, targeted ads, and more.

For the most part, I have found Facebook easy to utilize and navigate. Personalization and targeting features are fairly good, as are paid Ads. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

The limitation on Ad Title characters can be a challenge. As is working with Meta Business Suite, which has a learning curve. It's often difficult to find the settings you're looking for. Review collected by and hosted on G2.com.

Jose C.
JC
Self Employed
Small-Business (50 or fewer emp.)
"Social, Smart, and Still Relevant"
What do you like best about Facebook?

Facebook makes it easy to stay connected with people and communities. Its tools for business pages, groups, and targeted advertising are especially useful for reaching audiences and building engagement. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

Facebook can feel cluttered at times, with too many ads and algorithm-driven content that doesn’t always match my interests. Privacy settings can also be complex to manage. Review collected by and hosted on G2.com.

Jati M.
JM
Campaign manager
Mid-Market (51-1000 emp.)
"Hands down, it's one of the best social media marketing channel"
What do you like best about Facebook?

I like Facebook’s ability to reach specific audiences through detailed targeting options. It’s a powerful platform for building brand awareness, engaging communities, and driving measurable campaign results. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

The platform’s frequent changes to algorithms and ad policies can make it challenging to maintain consistent campaign performance and reporting accuracy. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Small-Business (50 or fewer emp.)
"Great for Memories, But Too Many Ads and Unwanted Content"
What do you like best about Facebook?

Facebook has always been a great place for me to store memories. I enjoy the timehops. Marketplace is also a gem and arguably the best part of Facebook. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

Facebook has an immense amount of advertisements and constantly trying to show you new content. I originally got on the app to connect with friends and family but now I'm constantly scrolling through bull.... Review collected by and hosted on G2.com.

Kirstie P.
KP
Owner
Small-Business (50 or fewer emp.)
"Great for Sharing Updates, But Limited Reach Without Paying"
What do you like best about Facebook?

The ability to update followers with news and details for clients, and to re-share posts from other accounts. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

Failure to reach all of your followers without paying for a boosted post. Review collected by and hosted on G2.com.

Sbusiso V.
SV
Social Media Manager
Small-Business (50 or fewer emp.)
"Facebook review"
What do you like best about Facebook?

It is easy and fun to use and it has a lot of great features which makes it very exciting. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

I dislike the fact that it is full of fraud people easily lie about their identity. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

7%

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