FastSpring Features
What are the features of FastSpring?
Merchandising/Marketing
- Storefront Design Tools
- Product Visualization
- Promotions and Discounts
Product Catalog
- Content Management
Order Process
- Checkout Process
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
Platform
- Customization
- Reporting / Analytics
- Security
- Internationalization
- Cross Browser Support
- Performance and Reliability
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Technology Glossary Features
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FastSpring Categories on G2
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Merchandising/Marketing
Storefront Design Tools | Based on 68 FastSpring reviews. Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience | 82% (Based on 68 reviews) | |
Product Visualization | As reported in 65 FastSpring reviews. Ability to display and manage photos, 3D views, videos etc for each product | 83% (Based on 65 reviews) | |
Recommendations / Personalization | Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc This feature was mentioned in 52 FastSpring reviews. | 84% (Based on 52 reviews) | |
Promotions and Discounts | Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. This feature was mentioned in 66 FastSpring reviews. | 91% (Based on 66 reviews) | |
Shopping Cart Abandonment | Based on 39 FastSpring reviews. Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. | 78% (Based on 39 reviews) | |
Product Reviews | Based on 34 FastSpring reviews. Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products | 77% (Based on 34 reviews) |
Product Catalog
Content Management | As reported in 65 FastSpring reviews. Ability to add/update products, product pricing, product information and other content included on eCommerce site. | 84% (Based on 65 reviews) | |
Product Configuration | Ability to all users select options to configure the product or select product options. For example, color, size, etc. 63 reviewers of FastSpring have provided feedback on this feature. | 86% (Based on 63 reviews) | |
Product Search and Filtering | Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting This feature was mentioned in 42 FastSpring reviews. | 83% (Based on 42 reviews) | |
Intangible Products | See feature definition | As reported in 58 FastSpring reviews. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. | 91% (Based on 58 reviews) |
Order Process
Checkout Process | See feature definition | Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. 85 reviewers of FastSpring have provided feedback on this feature. | 92% (Based on 85 reviews) |
Tax Display and Processing | Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. This feature was mentioned in 84 FastSpring reviews. | 90% (Based on 84 reviews) | |
Payment Processing | Based on 86 FastSpring reviews. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. | 94% (Based on 86 reviews) | |
Order Management | Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. 85 reviewers of FastSpring have provided feedback on this feature. | 92% (Based on 85 reviews) | |
Returns / Refunds | As reported in 80 FastSpring reviews. Functionality to allow users to process returns/refunds either via self service or contacting customer service. | 91% (Based on 80 reviews) | |
Multi-Channel Fulfillment | As reported in 23 FastSpring reviews. Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. | 86% (Based on 23 reviews) |
Multi-Channel Support
Omnichannel | Based on 46 FastSpring reviews. Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. | 87% (Based on 46 reviews) | |
Mobile | Features that enable customers to easily to shop for products using a mobile device. This feature was mentioned in 47 FastSpring reviews. | 90% (Based on 47 reviews) | |
Social Commerce | Based on 29 FastSpring reviews and verified by the G2 Product R&D team. Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. | 84% (Based on 29 reviews) | |
Customer Service | Based on 61 FastSpring reviews and verified by the G2 Product R&D team. Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. | 90% (Based on 61 reviews) | |
Store Locator | Based on 28 FastSpring reviews and verified by the G2 Product R&D team. Enable customers to locate and navigate to physical locations by zip code, city or GPS | 86% (Based on 28 reviews) | |
3rd-Party Store Integration | Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels This feature was mentioned in 29 FastSpring reviews. | 86% (Based on 29 reviews) | |
B2B | Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. 26 reviewers of FastSpring have provided feedback on this feature. | 87% (Based on 26 reviews) |
Platform
APIs | Based on 58 FastSpring reviews. System provides well documented API's that can be used to integrate to any 3rd Party or internal system. | 86% (Based on 58 reviews) | |
Customization | Product provides tools to customize web store front, business process, etc. to meet unique business needs. This feature was mentioned in 74 FastSpring reviews. | 82% (Based on 74 reviews) | |
Integrations to Add-on Tools | Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. This feature was mentioned in 50 FastSpring reviews. | 84% (Based on 50 reviews) | |
User Management | As reported in 58 FastSpring reviews. Enables customers to update their own user information, settings and preferences. | 86% (Based on 58 reviews) | |
Reporting / Analytics | Based on 81 FastSpring reviews. Provides standard and ad-hoc reporting ability to meet business requirements | 83% (Based on 81 reviews) | |
Security | As reported in 78 FastSpring reviews. Software provides appropriate tools and certifications to protect against fraud and malicious attacks | 91% (Based on 78 reviews) | |
Multi-Site Management | Based on 31 FastSpring reviews. Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. | 87% (Based on 31 reviews) | |
Admin Access Rights | Based on 62 FastSpring reviews. Provides ability to control editing rights by product category, geography etc. | 88% (Based on 62 reviews) | |
Internationalization | As reported in 66 FastSpring reviews. Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation | 91% (Based on 66 reviews) | |
Cross Browser Support | Enables store or site to provide the same user experience in all browsers and browser versions. This feature was mentioned in 77 FastSpring reviews. | 92% (Based on 77 reviews) | |
Performance and Reliability | Based on 82 FastSpring reviews. Software performs well and runs with minimal unscheduled downtime | 94% (Based on 82 reviews) |
Revenue Optimization
At-Risk Customers | Identify customers that are more likely to cancel their subscriptions This feature was mentioned in 11 FastSpring reviews. | 83% (Based on 11 reviews) | |
Offer Optimization | Based on 10 FastSpring reviews. Optimize product offerings and packages to increase customer loyalty | 77% (Based on 10 reviews) | |
Customer Churn | As reported in 12 FastSpring reviews. Address customer churn by identifying the causes of cancellations | 69% (Based on 12 reviews) | |
Revenue Forecasting | Estimate future changes in revenues per product type or customer category | Not enough data |
Revenue Recognition
Usage Tracking | Based on 12 FastSpring reviews. Track usage per company, custom time period, or contract | 79% (Based on 12 reviews) | |
Deferred Revenue | Track payments received for products that haven't be delivered yet This feature was mentioned in 10 FastSpring reviews. | 85% (Based on 10 reviews) | |
Revenue Accrual | Based on 10 FastSpring reviews. Recognition rules to accrue revenue on a daily or monthly basis | 88% (Based on 10 reviews) |
Billing and Payments
Payment Terms | Based on 15 FastSpring reviews. Provide multiple payment terms per customer or contract | 82% (Based on 15 reviews) | |
Personalized Billing | Different types of billing such as: recurring, one time changes, based on number of seats or usage This feature was mentioned in 14 FastSpring reviews. | 81% (Based on 14 reviews) | |
Custom Pricing | Based on 15 FastSpring reviews. Manage customer specific pricing as well as coupons, discounts, and gift plans | 88% (Based on 15 reviews) |
Billing
Automation | Based on 32 FastSpring reviews and verified by the G2 Product R&D team. Ability to create and send invoices automatically at predefined or custom frequencies. | 88% (Based on 32 reviews) | |
Consolidation | Based on 20 FastSpring reviews and verified by the G2 Product R&D team. Consolidate invoices so customers can make one payment for multiple bills. | 81% (Based on 20 reviews) | |
Adjustments | Based on 26 FastSpring reviews and verified by the G2 Product R&D team. Adjust invoices to handle exceptions and correct errors. | 75% (Based on 26 reviews) | |
Blacklisting | Based on 17 FastSpring reviews and verified by the G2 Product R&D team. Allows users to temporarily or permanently block potential fraudsters. | 87% (Based on 17 reviews) |
Dunning
Collections | Based on 18 FastSpring reviews and verified by the G2 Product R&D team. Assists users in collecting payments for unpaid invoices. | 89% (Based on 18 reviews) | |
Dispute Management | Based on 22 FastSpring reviews and verified by the G2 Product R&D team. Manages disputes regarding billing and payments. | 75% (Based on 22 reviews) | |
Escalation | Based on 15 FastSpring reviews and verified by the G2 Product R&D team. Define escalation processes to suspend service for unpaid invoices. | 81% (Based on 15 reviews) |
Performance
Packages | Based on 24 FastSpring reviews and verified by the G2 Product R&D team. Track the financial performance of various types of packages. | 85% (Based on 24 reviews) | |
Discounts | Based on 29 FastSpring reviews and verified by the G2 Product R&D team. Identify the impact of special pricing and discounts on revenue. | 86% (Based on 29 reviews) | |
Plan Changes | Based on 25 FastSpring reviews and verified by the G2 Product R&D team. Monitor plan changes such as upgrades and downgrades, or cancellations. | 81% (Based on 25 reviews) |
Reporting
Dimensions | Based on 15 FastSpring reviews and verified by the G2 Product R&D team. Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts | 81% (Based on 15 reviews) | |
Deferred Revenue | Based on 14 FastSpring reviews and verified by the G2 Product R&D team. Tracks revenue for goods or services that have yet to be collected | 77% (Based on 14 reviews) | |
Revenue Recognition | Based on 15 FastSpring reviews and verified by the G2 Product R&D team. Accurately determines and reports the accounting period when revenues are recognized | 77% (Based on 15 reviews) |
Bill Generation
Templates | Provide standard invoice templates that can be customized by users | Not enough data | |
Digital Billing | Ability to convert invoices to digital formats such as PDF | Not enough data | |
Recurring Billing | Automatically generates invoices at pre-defined time intervals | Not enough data |
Bill Processing
Consolidation | Allow users to consolidate multiple invoices into one | Not enough data | |
Batch Invoicing | Ability to create multiple types of invoices | Not enough data | |
Management | Manage invoicing for different types of products or services | Not enough data |
Integration
Accounting | Provide integration with accounting and financial management software | Not enough data | |
Payments | Integrates with other payments software | Not enough data | |
ERP | Deliver integrations with accounting modules of ERP systems | Not enough data | |
Payments | Based on 14 FastSpring reviews and verified by the G2 Product R&D team. Integrate with payment processing software and payment gateways. | 82% (Based on 14 reviews) | |
Accounting | Based on 10 FastSpring reviews and verified by the G2 Product R&D team. Integrate with financial management systems such as accounting and ERP. | 73% (Based on 10 reviews) | |
CRM & Sales | Integrate with software that manages customers, sales, and marekting. | Not enough data |
Order Management
Opportunities | Manage open opportunities for new or existing customers. | Not enough data | |
Order History | Based on 14 FastSpring reviews and verified by the G2 Product R&D team. Track all open and closed orders by customer, or by product and plan. | 89% (Based on 14 reviews) | |
Upsell & Cross-sell | Identify opportunities to upsell and cross sell based on product usage. | Not enough data | |
Renewals | Based on 14 FastSpring reviews and verified by the G2 Product R&D team. Plans can be renewed automatically or manually, when changes are required. | 86% (Based on 14 reviews) |
Products & Plans
Packages | Based on 12 FastSpring reviews and verified by the G2 Product R&D team. Track the financial performance of various types of packages. | 86% (Based on 12 reviews) | |
Multi-part Deals | Create deals that combine multiple products and plans, with differrent pricing | Not enough data | |
Plan Changes | Based on 12 FastSpring reviews and verified by the G2 Product R&D team. Monitor plan changes such as upgrades and downgrades, or cancellations. | 83% (Based on 12 reviews) | |
Bundles | Based on 11 FastSpring reviews and verified by the G2 Product R&D team. Ability to group standard plans and products to create bundles | 91% (Based on 11 reviews) |
Pricing
Standard Price | Based on 13 FastSpring reviews and verified by the G2 Product R&D team. Assign standard monthly and yearly prices to products, plans, and packages | 90% (Based on 13 reviews) | |
Discounts | Based on 12 FastSpring reviews and verified by the G2 Product R&D team. Define standard and custom discounts that can be applied to one or more products and plans | 85% (Based on 12 reviews) | |
Optimization | Analyze pricing data to identify opportunities to improve prices. | Not enough data |
Revenue Management
Automation | Based on 12 FastSpring reviews and verified by the G2 Product R&D team. Ability to create and send invoices automatically at predefined or custom frequencies. | 83% (Based on 12 reviews) | |
Consolidation | Based on 10 FastSpring reviews and verified by the G2 Product R&D team. Consolidate invoices so customers can make one payment for multiple bills. | 87% (Based on 10 reviews) | |
Adjustments | Based on 13 FastSpring reviews and verified by the G2 Product R&D team. Adjust invoices to handle exceptions and correct errors. | 82% (Based on 13 reviews) | |
Billing Types | Based on 11 FastSpring reviews and verified by the G2 Product R&D team. Provide the option to combine recurring, one-time, and usage based billing | 91% (Based on 11 reviews) |
Tracking
Sales Tax | Tracks and applies sales tax rates and rules | Not enough data | |
VAT | Tracks and applies VAT (value added tax) rates and rules | Not enough data | |
GST | Tracks and applies GST (goods and services tax) rates and rules | Not enough data | |
Exemptions | Tracks and applies tax exemptions for the appropriate products, transactions, or accounts | Not enough data | |
Adjustments | Adjusts sales tax prices for certain products, customers, or occasions where necessary | Not enough data | |
Localization | Applies the appropriate local and federal rules and rates | Not enough data |
Integrations
Integrations | Integrates with ERP, accounting, or other transaction software | Not enough data |
Remittance
Returns | Automates and manages returns and remittance for different jurisdictions | Not enough data | |
Notifications | Sends notifications for important tax filing dates | Not enough data | |
Global/Cross Borders | Helps simplify duties and cross-border tariffs, such as estimating import taxes | Not enough data | |
Analytics | Provides insights and analytics to make informed decisions about tax compliance, tax obligations, tax codes, etc. | Not enough data |
Headless Commerce
Decoupling | Ability to disconnect the front office from the back office of an e-commerce platform | Not enough data | |
REST APIs | Provide APIs that allow for interaction with RESTful web services | Not enough data | |
Data Orchestration | Capture and manage data from multiple sources and syncronize it with the front end and back end | Not enough data | |
Customization | Allows developers to customize the platform using multiple programming languages | Not enough data | |
Extensibility | Include prebuilt integrations with multiple systems such as ERP and CRM | Not enough data |
Generative AI
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data |
Payment processing - Merchant of Record
Automation | Define and manage automated payment processing, from authorization to settlement | Not enough data | |
Cross Border | Support cross border and international payments for B2B | Not enough data | |
Payment Options | Support credit and debit cards, digital wallets, and local payment options | Not enough data | |
Multi-Currency | Allows users to process payments in multiple currencies | Not enough data | |
Reconciliation | Compare payment transactions with bank statements and financial records | Not enough data | |
Chargeback | Handle chargeback disputes effectively to minimize revenue loss | Not enough data |
Tax management - Merchant of Record
Automated tax calculation | Calculate various types of taxes such as sales tax, VAT, GST and other applicable taxes | Not enough data | |
Standard compliance | Ensure compliance with numerous tax laws across various jurisdiction | Not enough data | |
Tax reporting | Creates tax reports for authorities according to government and local requirements | Not enough data |
Security and Compliance - Merchant of Record
AML-KYC | Adopt Know Your Customer (KYC) procedures to comply with Anti-Money Laundering (AML) laws | Not enough data | |
Secure SLC | Ensure software development lifecycle is compliant with the PCI Secure SLC Standard | Not enough data | |
PCI-DSS | Comply with payment card industry data security standard to ensure secure handling of payment card information | Not enough data | |
Encryption and tokenization | Built-in security to protect payment information in order to prevent fraud and unauthorised transaction | Not enough data |
Administration - Merchant of Record
E-commerce Integration | Allow to integrate directly with an e-commerce platform/marketplaces and other retailers websites | Not enough data | |
Reporting & Analytics | Provide features to monitor transactions, revenue, taxes, and other key metrics | Not enough data | |
Customer support | Assist customers with any issues or inquiries related to payment processing, tax management, or compliance | Not enough data |
Agentic AI - Subscription Management
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Agentic AI - E-Commerce Platforms
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Agentic AI - Subscription Billing
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Multi-step Planning | Ability to break down and plan multi-step processes | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data |
Agentic AI - Billing
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data |
Agentic AI - Sales Tax and VAT Compliance
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data |
FastSpring Comparisons