Flashpoint Reviews & Product Details

One of the key strengths is its extensive access to various sites and platforms, making data scraping highly effective. The interface is user-friendly, especially when it comes to setting up queries and alerts. It also supports strong collaboration across teams, allowing different users within the organization to view cases and alerts easily. I particularly appreciate the intelligence reports and the compromised credential alerting, which adds valuable context. Customer support has been excellent-responsive and helpful in addressing any issues that come up. Overall, integrating with Flashpoint has been seamless, and it’s now an essential part of my daily workflow. Review collected by and hosted on G2.com.

I wish there was a way to create and manage lists where we could store various names or values, and then simply reference the list by name in our queries. It would work similarly to lookup tables in Splunk, where you input values into rows and then reference the table directly in your search logic. This would make queries more efficient, scalable, and easier to maintain. Review collected by and hosted on G2.com.

There is always a clear roadmap for enhancements and new features, and the tempo for introducing new capabilities is fast.

The analysts are very professional and credible.

RFIs typically have a fast turnaround time.

Platform is really easy to navigate and we were able to very quickly deploy it internally. Training resources were perfect and got analysts up-to-speed very quickly. Our Customer Success Manager has also been very helpful and personable.

The alerts were pretty straightforward to integrate with our SOAR platform. Review collected by and hosted on G2.com.

The RFI credits system is not ideal. Charging by the hour makes it difficult to 'budget' across a whole 12 months.

The keyword alerting system is a little clunky Review collected by and hosted on G2.com.

Flashpoint has arguably the largest collection of surface/deep/dark web data amongst other suppliers in the CTI space. Their analysts are one of the best in the industry. Their finished intelligence reports are very thorough and timely. Their customer specific curated reports such as RFI are very impressive. Flashpoint's customer community called FPCollab is an added benefit of using the supplier where users are able to collaborate and seek input from other peers in the industry. Review collected by and hosted on G2.com.

Flashpoint uses Boolean logic to match supplied keywords with their datasets to trigger alerts. Their alerts are generally noisy and result in large false positives. It requires significant effort and collaboration with their CSM to fine tune these alerts to our liking. Additionally, Their IOCs are not on-par quality wise when compared to their competitors. I feel this is an area where Flashpoint could improve upon. Review collected by and hosted on G2.com.

Ability to see the source of information and then travel and investigate that source ourselves where applicable. This includes being able to reach out to our point of contact and request new locations for review that we may come across. Review collected by and hosted on G2.com.

Constant platform changes and a lack of documentation keeps breaking intergrations, causing disruptions to workflows. I also find that the RFIs aren't useful for our team. We tend to be able to do the deep dive ourselves and find more relevant information faster, which is disappointing considering the resources that FlashPoint has. Review collected by and hosted on G2.com.

Flashpoint has been very accommodating to our company. They have gone above and beyond to help out and cater to our needs. The platform is customizable and easy to use. We utilize the program on a daily basis. Review collected by and hosted on G2.com.

There are very few downsides to Flashpoint. The only area of improvement that I could recommend would be continually updating the platforms that are monitored and they do a fairly good job with that currently. Review collected by and hosted on G2.com.

What has been most helpful about Flashpoint is the relative ease of use. I like that I can navigate to the portions that I utilize easily. Review collected by and hosted on G2.com.

I think it could be helpful to have different search functions built into the search bar. For example, if you need to add quotations to a phrase to search that phrase. it would be nice when you click the search function, you can select which type of search you are doing and it prefills with the appropriate things needed for your search. Review collected by and hosted on G2.com.

The Ignite platform UI is easy to interact with and has a unique combination of built-in resources that help with navigation. The quick search easily narrows down what you are looking for and has options to filter across different communities/channels/types of media and authors.

The keyword alerts are quite handy to track the latest threats emerging related to anything specific you are looking for. I instantly get alerted as soon as there is a new hit in the dark web communities about anything that I set alerts for.

With quick integrations with Slack, all the alerts are sent right to my messaging, where I can review and action them quickly. Review collected by and hosted on G2.com.

Communication channels - We have no way to discuss RFI cases directly over a chat medium; it is email only. Other competitors support dedicated analysts for cases to discuss and ask questions Review collected by and hosted on G2.com.

I like the search/filter features and most recently, the AI summary capability. That has really helped me filter out a lot of noise and made certain datasets a bit easier to use. Review collected by and hosted on G2.com.

Sometimes images accessed from alerts do not load all the way for me, for some reason. Maybe just be a me problem. There is nothing major that I dislike. BUT if I could ADD something, I would love the ability to communicate with the AI feature. Review collected by and hosted on G2.com.

For me, the biggest value Flashpoint brings is that it’s become a trusted source of truth when we’re validating incidents or potential breaches. If we see news or get alerts from other platforms about our business, a vendor, or a third party being involved in a breach, we can quickly verify it in the platform. The ability to check intelligence pulled from dark web forums and other non-public sources is a huge help in confirming whether something is credible. The daily intelligence standups are also a strong point. They help speed up our internal reporting and dissemination with some high profile or key news stories already reviewed and analysed, which saves us a bit of time. Review collected by and hosted on G2.com.

The search functionality can feel a bit inconsistent depending on which section of the platform you’re in. Building alert queries is also a tad clunky and it’s easy to end up with very noisy results if the logic isn’t right. Managing and adjusting alerts can be confusing too, mostly because the way options are accessed has changed since moving from the old version to Ignite and it’s not very intuitive where to find things. That said though, it’s clear FP are working on this and I’ve already noticed improvements based on user feedback, so I expect it’ll get smoother over time. Another thing to note, while the daily intelligence standups are useful, they can feel quite generic at times. For example, you’ll occasionally see a lot of focus on manufacturing related incidents, which aren’t very relevant for financial services. Having those reports tailored a bit more by industry would make them even more valuable. Review collected by and hosted on G2.com.

Constant updates and news: Threat actors profiling, Malware IOCs, Credential breaches...

The platform is also really easy to use and intuitive. Review collected by and hosted on G2.com.

I would like to see a section for 'Trending TTP's' on which my team could focus for building and improving detection rules. Review collected by and hosted on G2.com.