The fact that it organizes work orders and automates process flows. There is a lot you can do in the system from a tracking standpoint and it is customizable to some degree. Review collected by and hosted on G2.com.
The system in itself is not visually pleasing or at today's modern standards. It works, but sometimes you really have to dig to find what you need. Administrators need extensive training to get the most out of the system, but it's relatively easy for end-users. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.