Homebase Reviews & Product Details - Page 5

Homebase Product Details

Homebase is the everything app for hourly teams, trusted by 100,000+ small (but mighty) businesses. Our mission is to make local business teams unstoppable. Homebase helps you: ✅ Save managers 5+ hours a week ✅ Automate time tracking with our free time clock ✅ End scheduling chaos with reminders, templates, shift notes ✅ Centralize team communications ✅ Run payroll (no manual data entry or paperwork!) ✅ Get help to stay compliant with federal, state, labor laws ✅ Integrate with your POS, sales tools, job boards, business tools, payroll provider ✅ Stay connected with our iOS and Android apps You're in good company: • 2,000,000+ hourly workers conquer their workdays with Homebase • Best Payroll for Hourly Teams 2024 - USA Today Blueprint • Best Time Clock 2023 - The Motley Fool • Best Scheduling 2023 - Investopedia • Best HR & Employee App 2023 - The Webby Awards • 4.8 out of 5 on Apple App Store • 4.4 out of 5 on Google Play Store Get started for free at joinhomebase.com today!

Product Website

Seller

Homebase

Discussions

Homebase Community

Languages Supported

English, French, Spanish

Product Description

Homebase is a software for tracking hours & schedule for local businesses and employees.

Overview by

Philip Kuang

Pricing

Pricing provided by Homebase.

Basic

Free

1 Location

View More Pricing Information

Homebase Integrations

(11)

Verified by Homebase

Homebase Media

One easy app to build, share, and optimize schedules to save you time and keep your team on track.

Eliminate no-shows, questions and confusion when your team has their schedule up to date and in their pocket. Never hear “I didn’t know I was working” again.

Get your team in sync with our all-in-one, easy-to-use employee app. Message individuals, groups, or the entire team without juggling texts and emails.

Clock in and out from (almost) any device. Put your time clock on Android tablets and smartphones, iPads and iPhones, computers, and POS devices.

Track your team’s availability, shift trades, and covers in Homebase to make sure you always have coverage. Let your team coordinate shift trading and coverage in the app. You don't have to be the go-between.

Track hours, breaks, overtime, and paid time off — without doing data entry or math.

Homebase is the best all-in-one employee scheduling and time tracking app, trusted by 150k+ small businesses. Get started in less than 5 minutes and make work easier.

Homebase Payroll makes it easy for small businesses to pay their hourly teams.

Top local workplace awards — celebrating small businesses that create a great environment for employees.

See how Brooklyn Tea creates a great work environment by putting more trust in their team.

See how Dots & Doodles leads with flexibility to superpower their team.

Official Downloads

(1)

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G2 reviews are authentic and verified.

Here's how.

AC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

1/23/2025

"Beware! They will take your money and hold it for a week before giving you a refund!"

0/5

What do you like best about Homebase?

It seems relatively easy to use. At least, their initial implementatio was decent, not withstanding the fact that the system freaks out if you have an employee whose previous company also used Homebase. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

When things go wrong, don't think their tech support cares to help you, even if the issue is time-sensitive, like needing to approve payroll and not being able to log in. But the worst thing is, we recently discovered an error in a payroll, we called them to see how we can fix it, and their solution was to "VOID" that payroll, and run an "off-cycle" payroll. You would think that having voided the wrong payroll, they would not try to take money for the tax withholding for the VOIDED payroll, right? WRONG!!! They happily took out $5.5k from our account, and guess what, they then took out another 5k from our account four days later! When I asked for a refund pronto, they pretty much shrugged and said "too bad, it will take 5-7 business days to process a refund." Talk about thievery! And they claim to be helping small businesses! Yeah right, more like helping themselves to small businesses' money! Avoid like the plague. Their slow customer support, plus their apparent belief that they can take and keep our money, is proof that they really don't care about their customers. I'd rather pay more for an honest service with decent customer support. Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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We’re truly sorry to hear about your experience with our payroll process and customer support. We understand how critical payroll is for small businesses, and we never want our customers to feel unsupported—especially in time-sensitive situations.

We also take customer support concerns seriously. If you could please reach out to our support team and ask to speak to a Team Leader or Manager, we'd be happy to understand the situation more, and see how we can make this right. We’d love the opportunity to regain your trust.

PC

Philip C.

Campus Safety Senior Patrol Officer

Small-Business (50 or fewer emp.)

4/29/2025

"Homebase is a great time saver and ideal for our staff work schedule."

5/5

What do you like best about Homebase?

1. It is very user friendly.

2. It provides short cuts so I save time doing staff scheduling.

3. I have called customer support and they answered all my questions. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I have not found any issues using Homebase. Review collected by and hosted on G2.com.

EC

Emma C.

Food and Beverage Manager

Mid-Market (51-1000 emp.)

6/23/2025

"I use homebase on a daily basis to run the schedule for the department I manage."

4/5

What do you like best about Homebase?

able to use from anywhere, user friendly and good for the size of our operation Review collected by and hosted on G2.com.

What do you dislike about Homebase?

not being able to see staff approved time off when building the current shedule. Review collected by and hosted on G2.com.

GH

Gorkem H.

Manager

Small-Business (50 or fewer emp.)

4/25/2025

"Excellent Online Scheduling"

5/5

What do you like best about Homebase?

Very easy to schedule, i love color coding boxes that way i can see shifts easy other than reading the hours. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

nothing really that i don't like about it. Review collected by and hosted on G2.com.

Response from Alifa Jamal of Homebase

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Hi Gorkem,

Thank you for the awesome review! We’re so glad to hear that the scheduling process has been easy for you and that the color-coding feature is helping you stay organized. It’s great to know that Homebase is working well for you!

If you ever have any suggestions or ideas for improvement, we’re all ears. Thanks again for being part of the Homebase community!

JG

Julian G.

Manager

Small-Business (50 or fewer emp.)

4/22/2025

"Great Scheduling and Payroll Software"

5/5

What do you like best about Homebase?

This is software is very easy to use. Very straightforward. Works great on the mobile version. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I would like to add my accountant as an user. I cannot see how can he be integrated as an accountant and not as an employee. Review collected by and hosted on G2.com.

Response from Alifa Jamal of Homebase

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Hi Julian,

Thank you for the great feedback! We're thrilled to hear that Homebase is saving you time and making things easier, especially with the mobile version.

Regarding adding your accountant, we do have an Accountant Partnership Program! They can sign up here: https://www.joinhomebase.com/for-accountants or reach out via email at accountants@joinhomebase.com if they’re interested. We're also working on an accountant dashboard, so stay tuned for more updates!

Thanks again for using Homebase, and feel free to reach out if you need any assistance!

See how Homebase improved

TC

Tammy C.

Quality Control CSR

Mid-Market (51-1000 emp.)

1/7/2025

"Really like the way this App Works"

4.5/5

What do you like best about Homebase?

I like to open up the app and see a full daily view of everyone working, their shifts, department. The layout of the schedule makes it easier to view and see if any extra time is available to work. You can send messages right there in the app, request time off, swap shifts if allowed, it calculates your pay after every shift so you know an estimate of what your check will be at the end of the week. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Needs to be a little more easier to access for requesting time for those that work overnight. It should give you the shift option or explain step by step how to request a day off when you work overnight or you may end up trying to take to much time off than you planned and it could be denied. Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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Thanks for sharing your detailed feedback! We're thrilled to hear how much you enjoy using Homebase, especially the full schedule view and the ability to manage shifts, messaging, and pay all in one place. I appreciate your note about overnight shift requests. That’s really helpful feedback, and I’ll make sure to share it with our team so we can make that process smoother.

Thanks for being part of the Homebase community — we’re so glad to support your team!

CC

Corey C.

Owner

Small-Business (50 or fewer emp.)

6/23/2025

"Pretty good with some square integration issues occasionally"

3.5/5

What do you like best about Homebase?

Ease of use. ease of implementation. easy to set up manager. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Some glitches with square integration in the past Review collected by and hosted on G2.com.

AF

Verified User in Farming

Small-Business (50 or fewer emp.)

4/6/2025

"Good basic services, terrible support and communication for advanced services."

1.5/5

What do you like best about Homebase?

Easy app for me to schedule employees, though some employees complained about issues or difficulties clocking in. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Payroll and tax customer support is practically nonexistent. When issues arise they are next to impossible to get rectified with Homebase. Ultimately we have had to hire a CPA firm to correct issues with our payroll tax filing that Homebase created. Review collected by and hosted on G2.com.

LE

Larry E.

Operations Director

Small-Business (50 or fewer emp.)

7/15/2025

"Homebase"

5/5

What do you like best about Homebase?

I recommend Homebase for any small business scheduling needs. Very easy to use, reliable and I really like that I can make scheduling changes on the fly from my office or my phone. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I have under 50 employees, so Homebase seems to work perfectly for our needs. Review collected by and hosted on G2.com.

ST

Stephen T.

IT Specialist

Mid-Market (51-1000 emp.)

4/25/2025

"Homebase Review"

3.5/5

What do you like best about Homebase?

Having scheduling, timeclocks and onboarding all built into one software. It is very easy to use and manage employees. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

It is built for American companies so their support for Canadian companies, employee tax documents and compliance is all tailored to US laws. Review collected by and hosted on G2.com.

Response from Alifa Jamal of Homebase

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Hi Stephen,

Thank you for your review! We’re so glad to hear that Homebase has made managing scheduling, time clocks, and onboarding easier for you. It’s great to know that everything is streamlined in one place.

We also appreciate you sharing your thoughts on the platform’s limitations for Canadian companies. We understand how important it is to have tax and compliance features tailored to local regulations, and while our current focus is on U.S. laws, your feedback is valuable and helps us understand how we can improve our support for international users in the future.

Thanks again for being part of the Homebase community, and we’re here if you have any other questions or suggestions!