Homebase Reviews & Product Details - Page 8

Homebase Product Details

Homebase is the everything app for hourly teams, trusted by 100,000+ small (but mighty) businesses. Our mission is to make local business teams unstoppable. Homebase helps you: ✅ Save managers 5+ hours a week ✅ Automate time tracking with our free time clock ✅ End scheduling chaos with reminders, templates, shift notes ✅ Centralize team communications ✅ Run payroll (no manual data entry or paperwork!) ✅ Get help to stay compliant with federal, state, labor laws ✅ Integrate with your POS, sales tools, job boards, business tools, payroll provider ✅ Stay connected with our iOS and Android apps You're in good company: • 2,000,000+ hourly workers conquer their workdays with Homebase • Best Payroll for Hourly Teams 2024 - USA Today Blueprint • Best Time Clock 2023 - The Motley Fool • Best Scheduling 2023 - Investopedia • Best HR & Employee App 2023 - The Webby Awards • 4.8 out of 5 on Apple App Store • 4.4 out of 5 on Google Play Store Get started for free at joinhomebase.com today!

Product Website

Seller

Homebase

Discussions

Homebase Community

Languages Supported

English, French, Spanish

Product Description

Homebase is a software for tracking hours & schedule for local businesses and employees.

Overview by

Philip Kuang

Pricing

Pricing provided by Homebase.

Basic

Free

1 Location

View More Pricing Information

Homebase Integrations

(11)

Verified by Homebase

Homebase Media

One easy app to build, share, and optimize schedules to save you time and keep your team on track.

Eliminate no-shows, questions and confusion when your team has their schedule up to date and in their pocket. Never hear “I didn’t know I was working” again.

Get your team in sync with our all-in-one, easy-to-use employee app. Message individuals, groups, or the entire team without juggling texts and emails.

Clock in and out from (almost) any device. Put your time clock on Android tablets and smartphones, iPads and iPhones, computers, and POS devices.

Track your team’s availability, shift trades, and covers in Homebase to make sure you always have coverage. Let your team coordinate shift trading and coverage in the app. You don't have to be the go-between.

Track hours, breaks, overtime, and paid time off — without doing data entry or math.

Homebase is the best all-in-one employee scheduling and time tracking app, trusted by 150k+ small businesses. Get started in less than 5 minutes and make work easier.

Homebase Payroll makes it easy for small businesses to pay their hourly teams.

Top local workplace awards — celebrating small businesses that create a great environment for employees.

See how Brooklyn Tea creates a great work environment by putting more trust in their team.

See how Dots & Doodles leads with flexibility to superpower their team.

Official Downloads

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G2 reviews are authentic and verified.

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JB

Justin B.

Head of Aftermarket Sales - Commercial HVAC Sales - Manufacturers Sales Representative

Mid-Market (51-1000 emp.)

8/16/2024

"Customer Service & Experience is Lacking - Would not recommend"

0/5

What do you like best about Homebase?

For our use case, this app was a good comprimise between some other offerings that had more features but charged way more for those features. I'm learning that there is a reason for this, this app is not very good when you take into account their support. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

They were very helpful and interested in my needs prior to signing me up and now that we paid and signed up, its all crickets on their end, They have not replied to multiple customer service requests i've made. Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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I’m sorry to hear about your experience — timely support and clear communication are crucial. I’ll make sure your concerns are shared with our team so we can address these issues and improve. If there’s any way we can assist you right now, please don’t hesitate to reach out again — we’d like to make this right. If you send us an email, please mention that you spoke with Nick, and we'll do our best to help. Thank you for giving us a chance to improve.

JP

Juan P.

Human Resources Director

Mid-Market (51-1000 emp.)

1/9/2025

"Great Experience"

5/5

What do you like best about Homebase?

The ease of setting up and ease of usuage. The communication ability that our two sites have with one another. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

If someone used it before with another company it causes some issues with set up and editing the employees information. Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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Thanks for sharing your experience! We're so glad you find Homebase easy to set up and use, and that it’s helping your teams stay connected across sites. We appreciate the feedback about setup challenges for employees with previous accounts — I’ll pass that along to our team!

CB

Cherish B.

Administrative Assistant

Small-Business (50 or fewer emp.)

1/9/2025

"This makes running our HR department so easy! We love homebase!"

5/5

What do you like best about Homebase?

I love that it tracks clock in and out for us and makes it into a easy weekly spreadsheet that is downloadable and editable. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

sometimes it does not always register our clock in and out times. not often. Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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Thank you for sharing your experience with Homebase! We're delighted to hear that our time-tracking and reporting features make managing your team's data easier and more accurate — this is exactly what we strive for!

We’re sorry to hear about the occasional issue with clock-ins and outs not registering. While it doesn’t happen often, we understand how important reliability is. Our support team is here to help troubleshoot or address any concerns you might have, so don’t hesitate to reach out if you need assistance.

We truly appreciate your feedback and look forward to continuing to support your business!

LS

Lisa S.

Owner

Small-Business (50 or fewer emp.)

1/14/2025

"Homebase Rocks"

5/5

What do you like best about Homebase?

I love the schedule tool and the group message options. It helps me run my business when I'm sooo busy. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I would love to know who read my messages, but I know that requires an upgrade. Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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Thank you for your feedback! It’s great to hear that Homebase is helping you stay on top of scheduling and communication, especially during your busy days — that's why we're here! We appreciate your input about message read receipts. While it’s currently part of our upgraded plans, we’ll make a note of your interest as we continue improving the product.

We’re here to support you, so let us know if there’s anything else you need. Thanks for being a part of the Homebase community!

AS

ari s.

Owner

Small-Business (50 or fewer emp.)

1/9/2025

"HOMEBASE"

5/5

What do you like best about Homebase?

great portal, ipad app, easy for manager and staff to use, accurate! Review collected by and hosted on G2.com.

What do you dislike about Homebase?

not much, it's pretty perfect. the ability to toggle between minutes and decimals would be nice! Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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Thanks for the great feedback! We're glad to hear Homebase has been easy and accurate for you and your team. We'll relay the idea of toggling between minutes and decimals to our team. Thanks for being a part of Homebase!

AD

Aux D.

Director of Business Development

Small-Business (50 or fewer emp.)

1/9/2025

"Homebase for small business"

5/5

What do you like best about Homebase?

Very easy to use right out of the box. We have a small business with a few employees to its easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Id like to see options for exporting timesheets to excel ( field choice, etc ) Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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Thanks for your feedback! We're glad to hear Homebase has been easy to use and helpful for managing your small business. We appreciate your suggestion about more flexible timesheet export options — that’s great input, and I’ll share it with our team.

Thanks for choosing Homebase to support your business!

MK

Mark K.

Food and Beverage Director

Mid-Market (51-1000 emp.)

1/9/2025

"Great Scheduling tool"

5/5

What do you like best about Homebase?

I like how easy it is to use the software from anywhere Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I loved the free version but it now is only charged. Still well worth it. Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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Thanks for your feedback! We're glad to hear you find Homebase easy to use from anywhere and that it’s helping you get schedules out to your team efficiently. We appreciate your support, and we're glad you're getting lots of value and use out of the product — it means a lot to us. Thanks for being a part of the Homebase community!

KL

Kimberly L.

Director of Credentialing and Recovery Resources, Office Administration

Small-Business (50 or fewer emp.)

1/9/2025

"Homebase makes payroll easy!"

5/5

What do you like best about Homebase?

I like Homebase because it has easy access on my cell phone or on my desk computer at work. It is also easy and convenent for our employees to utilize their cell phones to clock in and out as many have hybrid schedules since Covid. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I do not have any downsides to Homebase. Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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Thanks so much for sharing your experience! We're thrilled to hear that Homebase makes things easy and convenient for both you and your team, especially with hybrid schedules. Thanks for being part of the Homebase community!

AF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

5/5/2025

"making schedules is fine everything else is annoying"

1/5

What do you like best about Homebase?

Easy schedule making. simple to get get info on when employees are unavailable to work and when they prefer to work. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Everything else. the bust being the constant pushing for yo to pay more money to use their service. Review collected by and hosted on G2.com.

AB

Albert B.

Owner

Small-Business (50 or fewer emp.)

1/9/2025

"Easy to use as a self-employed person"

4/5

What do you like best about Homebase?

Reports are detailed and easy to use and generate Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Would like more history available without the upgrade being required Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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Thank you for your feedback! We're so glad to hear that you find our reports detailed and easy to use. We appreciate your input about accessing more history without an upgrade. We’re always striving to find the right balance between features and accessibility, and feedback like yours helps us understand what’s most important to our customers.

If there’s anything else we can do to improve your experience, please don’t hesitate to let us know. Thanks again for sharing your thoughts!