[go: up one dir, main page]

Introducing G2.ai, the future of software buying.Try now
ToucanTech
Sponsored
ToucanTech
Visit Website
Product Avatar Image
iwave

By iwave

ToucanTech
Sponsored
ToucanTech
Visit Website

iwave Reviews & Product Details

iwave Product Details
Profile Status

This profile is currently managed by iwave but has limited features.

Are you part of the iwave team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by iwave.

Professional - $$

Free Trial
2 Seats Per Year

Premium - $$$

Contact Us
2 Seats Per Year
ToucanTech
Sponsored
ToucanTech
Visit Website

iwave Media

iwave Demo - Identify the best donors
Know who to prioritize with the Kindsight Score—smart, data-driven rankings that highlight your best fundraising opportunities.
iwave Demo - Real Time Data
Get instant insights with iWave’s Live Profile—real-time donor intelligence at your fingertips.
Product Avatar Image

Have you used iwave before?

Answer a few questions to help the iwave community

iwave Reviews (440)

View 1 Video Reviews
Reviews

iwave Reviews (440)

View 1 Video Reviews
4.6
440 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
JH
Principal and Founder
Small-Business (50 or fewer emp.)
"Critical Enrichment Platform"
What do you like best about iwave?

So easy to derive value in determining capacity, propensity and affinity of an organization's philanthropic database. As compared to competitors, the submission to file enrichment output time is substantially less. Finally, it's a great, professional account team we get to work with at iWave. Review collected by and hosted on G2.com.

What do you dislike about iwave?

None that I can think of. Pleasure working with iWave. Review collected by and hosted on G2.com.

Lori O.
LO
Development Manager
Small-Business (50 or fewer emp.)
"iWave Makes Prospecting Donors Simple!"
What do you like best about iwave?

iWave is the most user friendly platform compared to others I have used. Additionally, iWave's customer support is amazing! Review collected by and hosted on G2.com.

What do you dislike about iwave?

Sometimes processing donor screens can take some time to process. Review collected by and hosted on G2.com.

Response from Bre Alexander of iwave

Thanks so much for your review!

We're so glad to hear that you find our platform user-friendly and that you have had a positive experience with our customer support team (they really are the best).

We get that processing donor screens can take some time, but we are constantly working to improve our efficiency, thank you for this feedback.

If you ever have additional feedback, please do reach out!

Thanks again!

JF
Research Analyst
Enterprise (> 1000 emp.)
"I am an every day iWave user, and if I could only use 1 resource, it would be iWave!"
What do you like best about iwave?

Quickly finding and compiling the information I need has never been easier. The interface makes it the best tool for comparing information and for maximizing my knowledge on a prospect to make an accurate estimated giving capacity estimation for my organization. Review collected by and hosted on G2.com.

What do you dislike about iwave?

I think the search function could be better, like for example if I type "Jonathan" sometimes not all variations of the name are included in redults. Also, I wish there was a better way to confirm identities and differentiate between people with the same name. Review collected by and hosted on G2.com.

Nicole B.
NB
Prospect Researcher
Mid-Market (51-1000 emp.)
"I have been very satisfied with IWave over the last 1 1/2 years. It is very easy to use ."
What do you like best about iwave?

It is very easy to move around the platform. I love the different sources offered . I am able to send my batch of Freshmen parents each year with ease. Review collected by and hosted on G2.com.

What do you dislike about iwave?

I wish it offered a service for searching for articles, current and past. This would help with many alerts I have set up in other places and would make it easier for me to have all my research needs met in one place. Review collected by and hosted on G2.com.

Erin B.
EB
Assistant Director, Development for Research
Small-Business (50 or fewer emp.)
"Great starting block for prospect research"
What do you like best about iwave?

iWave is very intuitative and easy to use. Training new users is simple and the videos and trainings provided by iWave are helpful. The data about board members and donations is the best we have found. The screening is straight forward and able to be uploaded. My customer service representative provides excellent support and is quick to respond to any requests. It is a tool we use daily in our office. Review collected by and hosted on G2.com.

What do you dislike about iwave?

Like other providers, data does need to be vettted at times and is not all inclusive of a profile. Review collected by and hosted on G2.com.

Response from Bre Alexander of iwave

Hi Erin, thanks for your review and feedback! We understand that vetting data can sometimes be a challenge, but we are constantly working to improve our database and provide the most accurate and up-to-date information possible, stay tuned for updates! We're pleased to hear that iWave has become a daily tool in your office and that it is helping you gain a better understanding of potential prospects. Please feel free to reach out if you have additional feedback for us!

Molly F.
MF
Sr. Manager, Prospect Research and Portfolio Management
Mid-Market (51-1000 emp.)
"The best all-around prospect research tool on the market"
What do you like best about iwave?

The many modules make iWave the no-brainer for one-stop research and is the best choice for a small shop that can only afford one tool. The screening is just as good as other tools and it's the only tool attempting to screen foundations/companies. I've never had a technical issue with iWave and they communicate when they're down for scheduled maintenance well in advance. I trust the data provided by iWave more than some of the other tools and use it nearly every day. It's quite easy to use and to teach others to use. We do not integrate it with our CRM, but I'm excited to do so when we switch CRMs in the future. Review collected by and hosted on G2.com.

What do you dislike about iwave?

I have not had great experience with customer service. The sales reps are pushy and do not do a great job of communicating desired improvements back to the company. Billing is often a trial, since our organization does not allow for auto-renewal. I've never had a technical issue, so I can't speak to their technicians. Review collected by and hosted on G2.com.

Response from Bre Alexander of iwave

Thank you for your review, Molly.

We're so glad to hear iWave has been a reliable resource for your organization.

I'm sorry to see your note about your experience with one of our reps, we sincerely apologize that you had a less than stellar experience in that regard. We'll be sure to look into this further and provide additional training.

Regarding providing feedback/desired improvements, please feel free to email feedback@iwave.com directly to have your feedback captured and sent to our product team.

Thank you again, we appreciate your time in providing this great feedback!

Suzy T.
ST
Prospect Research Analyst
Enterprise (> 1000 emp.)
"iWave is an excellent wealth screening tool"
What do you like best about iwave?

iWave is an intuitive tool that I use daily to enhance my donor wealth research. It is especially helpful for finding charitable giving information, identifying real estate ownership, and getting an overview of a donor. Review collected by and hosted on G2.com.

What do you dislike about iwave?

One challenge I find when using iWave compared to other tools is the difficulty in matching the results to my intended donor. When looking up someone with a common name, there can be thousands of results, and it takes time to weed through each one to determine which rows of data are related to my prospect and which are not. Some other tools I have used for donor research allow you to filter with a bit more ease (such as by linking the person's name to their known address) or provide a confidence level for each result so you can more quickly sort and filter results. Review collected by and hosted on G2.com.

Response from Bre Alexander of iwave

Hi Suzy,

Thanks so much for your review. We're glad to hear that you find iWave to be an excellent wealth screening solution for your organization.

We appreciate your feedback regarding common names and lookups. I have an article that may be of help in this avenue, when using Smart Search, iWave does have a confidence of match setting you can use: https://support.iwave.com/s/article/Confidence-of-Match. Please reach out to our support team to learn more (support@iwave.com)

We appreciate your feedback and welcome additional notes in future. Thanks again, Suzy!

Alyssa M.
AM
Prospect Research Analyst
Enterprise (> 1000 emp.)
"One Stop Shop! If I had only one source I could pick iWave would be it!"
What do you like best about iwave?

I love that if I only had iWave I could still do my work seamlessly. It has all the basics needed like charitable AND political philanthropy, job history and employer descriptions, revenue and other company details, real estate that can be searched by address or name, and info for other countries so I can find something about international prospects. And the design is really smooth and easy to use and follow. The information is very clear. This really is my favorite source. Review collected by and hosted on G2.com.

What do you dislike about iwave?

Nothing really. The only other thing I think would be neat is if they could tell you about properties that used to be in the person's name but they since sold it. But I just search old addresses and look in iWave's transaction section and find it with ease. Review collected by and hosted on G2.com.

Response from Bre Alexander of iwave

Thank you so much for your review! We are so happy to hear that you consider iWave your "one stop shop." We are constantly striving to provide the most comprehensive information to our clients, so we appreciate your feedback about potentially adding information on past property ownership.

To capture this information in the future, might we suggest setting up smart alerts: https://support.iwave.com/s/article/Smart-Alerts -- please reach out to your CSM or our support team (support@iwave.com) if you'd like to learn more about this feature.

Please do let us know at any time if you have additional feedback, thanks again!

Verified User in Non-Profit Organization Management
UN
Mid-Market (51-1000 emp.)
"iWave is user-friendly, robust, and helpful"
What do you like best about iwave?

My favorite feature of iWave is the Donations tab. It's robust and easily sortable by a number of very important factors. It also is a unique aspect of the platform, and performs better than similar initiatives provided by other parties. For example, we used NOZA before for donations data, and iWave is far superior. Review collected by and hosted on G2.com.

What do you dislike about iwave?

Least helpful is that iWave's screening results are unchangeable, even after changing the information within each profile. Typically, there are plenty of deletions and additions for accuracy on each profile, yet it cannot change the subsequent data for the screenings. Meaning post-verification overall reporting is unhelpful and the ability to prioritize based on the screening data isn't helpful either. Review collected by and hosted on G2.com.

Response from Bre Alexander of iwave

Thank you for your review! We are so pleased to hear that you find our platform user-friendly, robust, and helpful. Glad to hear that the Donations tab is your favorite feature. We appreciate your feedback on the screening results, we are continuously working to improve our platform to better meet the needs of our users.

Please reach out in future if you have additional feedback for us!

Lauren A.
LA
Grant Writer and Prospect Research Associate
Small-Business (50 or fewer emp.)
"Unleashing the Power of Insight"
What do you like best about iwave?

One of the standout features of iWave is its expansive database, which boasts a wealth of information on potential donors, including wealth indicators, philanthropic history, and giving capacity. The depth and accuracy of the data provided by iWave are unparalleled, enabling fundraisers to pinpoint the most promising prospects and tailor their outreach strategies accordingly.product Review collected by and hosted on G2.com.

What do you dislike about iwave?

The only downside to using iWave is that sometimes the data is simply unfindable! So you can't assume that just because iWave didn't find it...it isn't there. Review collected by and hosted on G2.com.

Response from Bre Alexander of iwave

Thank you for your review! We're so pleased to hear that you're leveraging our extensive, accurate data! Thank you as well for your feedback regarding unfindable data, I have passed it along to our product team. If you ever have additional suggestions on how we can improve, please reach out to feedback@iwave.com. Thanks again!

Pricing Options

Pricing provided by iwave.

Professional - $$

Free Trial
2 Seats Per Year

Premium - $$$

Contact Us
2 Seats Per Year

Starter - $

Starting at $3,745.00
1 Seat Per Year
iwave Comparisons
Product Avatar Image
DonorSearch
Compare Now
Product Avatar Image
WealthEngine
Compare Now
Product Avatar Image
Blackbaud ResearchPoint
Compare Now