Luigi's Box Reviews & Product Details

I really appreciate how intuitive and accurate the search function is. It handles typos and product variations with ease, which makes it much easier for customers to find what they want. The product recommendations are highly relevant and actually help to increase sales without feeling pushy. On top of that, the analytics give us clear insights into customer behavior, so we can quickly adjust and improve our catalog. Review collected by and hosted on G2.com.

There is honestly very little to dislike. The only thing I can think of is that it takes a bit of time at the beginning to explore all the features and set them up properly, but once configured, everything runs smoothly Review collected by and hosted on G2.com.

Thanks to Luigi's box, we can help customers find the product they are really looking for. A clear interface that is easy to use and contains many great features. Detailed statistics that allow us to continuously move the project towards perfection.

During the construction of our new e-shop, the technical team at Luigi's Box was always there to help us. They helped us decide on the best technical connection and efficient data transfers for better service on our new e-shop.

+++ Support team response time

Constant technical advances and the introduction of the new Shopping Assistant feature, which is very interesting. Review collected by and hosted on G2.com.

Maybe only higher price tag that is justified by the quality of the product. Review collected by and hosted on G2.com.

What I like best about Luigi’s Box is how it combines powerful technology with simplicity. The smart search and recommendations truly understand our customers’ needs, helping them find products quickly and easily, which directly translates into higher sales and happier customers. On top of that, the platform is very intuitive, and the customer support team is always responsive and proactive — it feels like having a real partner for growing our business. Review collected by and hosted on G2.com.

Honestly, there is very little to dislike about Luigi’s Box. At the beginning, it took us a bit of time to fully explore all the features because the platform offers so many options, but once we got used to it, everything became smooth and straightforward. The support team was always there to guide us, so any initial challenges were quickly solved. Review collected by and hosted on G2.com.

Luigi's Box continues to impress us with its ongoing improvements. The recent updates have enhanced the speed and relevance of search results even further, and the platform's analytics tools now provide deeper insights into user behavior. Collaboration features have also improved, making it easier for teams to work together. The support team remains responsive and helpful. Overall, Luigi's Box remains an essential tool for optimizing searches and deriving actionable insights. Review collected by and hosted on G2.com.

It would be great if Luigi's Box could further expand language support, particularly improving Portuguese localization. Additionally, enhancing the customization options for analytics dashboards could provide even more value for diverse teams. Review collected by and hosted on G2.com.

What we appreciate the most about Luigi’s Box is their amazing support team. They always respond quickly, are genuinely helpful, and go the extra mile to assist us with technical issues or setting up specific parameters and data. It’s great to have such a dependable partner.

From a functionality perspective, the platform is stable, intuitive, and allows us to easily manage everything we need across multiple language versions of our website. Review collected by and hosted on G2.com.

It would be helpful to have a clear, user-friendly guide or documentation showing where specific settings can be adjusted. In many cases, we could handle smaller updates ourselves if we knew exactly where to find them. Other than that, we’re very satisfied with Luigi’s Box and the overall experience. Review collected by and hosted on G2.com.

Great On-Site Search. The search feature is smart. It handles typos, synonyms, and even shows results when customers don’t type the exact product name.

Better Product Discovery. Luigi’s Box helps customers find what they’re looking for faster, which has improved our conversion rates.

Easy to Use. The admin interface is clean and simple. I can set things up without needing a developer for every change.

Fast Integration. We got it up and running pretty quickly with our eCommerce platform. Their support team helped a lot.

Good Analytics. It shows which searches work well and which don’t, so we can improve our catalog or fix missing products.

The tool doesn't require a lot of effort. At least our main goal was to handle typo issues, and get insights into what customers search on our page.

As our team don't have lot of additional resources, tool works good on its own and I do updates once a month. Review collected by and hosted on G2.com.

Can Get Pricey for Small Shops

It’s worth the money for larger stores, but smaller businesses might find it a bit expensive depending on features used. Review collected by and hosted on G2.com.

We have been working with LuigisBox for 3 years now, switching to them for their recommender because we have multiple locations on our e-shop. We also use their machine learning search, which is very easy to administer. We mainly use it to set up imprecise searches from customers. Review collected by and hosted on G2.com.

We are waiting for greater involvement of AI Review collected by and hosted on G2.com.

Their team are very approachable and helpful, and very responsive to assist. They build the integration bespoke to your requirements, which means we can tailor it to suit our products and customers. Review collected by and hosted on G2.com.

Because they build the integration for you, it may take a little longer to get setup than a completely self-service solution. Review collected by and hosted on G2.com.

We’ve been using Luigi’s Box for several months now, and it has truly transformed the way search works on our website. One of the biggest benefits is how much more accurate and relevant the search results have become. Customers no longer struggle with finding the right products because the AI-powered autocomplete and smart recommendations guide them directly to what they need, even if their search terms are misspelled or vague. This has led to a noticeable increase in conversion rates and overall customer satisfaction.

Another thing we appreciate is how easy it is to manage and customize Luigi’s Box. The interface is intuitive and user-friendly. Plus, the support team behind Luigi’s Box is very responsive and helpful whenever we run into questions or want to fine-tune settings.

Overall, Luigi’s Box has made the shopping experience on our site smoother and more enjoyable, which is reflected in both sales and positive customer feedback. It’s been a great Review collected by and hosted on G2.com.

The interface can feel a bit overwhelming at first due to the wide range of features and options. It takes some time to get fully comfortable with everything, especially if you're new to these kinds of tools — but once you do, it becomes a powerful part of your workflow. Review collected by and hosted on G2.com.

Luigi’s Box improved our store’s search and made navigation much easier for customers.

I really appreciate the intuitive search and simple navigation. Customers can quickly find the products they need, which saves time and increases satisfaction. The interface is clear, easy to use, and offers good customization options. Great technical support as well. Implementation was easy - fully handled by Luigi's box team, with even a few rounds of feedback implemented. All customers visiting our website therefore get improved search 24/7, and we get the necessary data in exchange, which we can consider in our monthly&quarterly reviews. Review collected by and hosted on G2.com.

Not much, the product is great as-is, and the support is great. It's battle-tested, and I don't see much faults at the moment. Review collected by and hosted on G2.com.