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Litmos Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Litmos incredibly easy to use, making course creation and implementation straightforward and efficient. (64 mentions)
Users value the ease of use and robust features of Litmos, enhancing online learning and support for employees. (38 mentions)
Users praise the responsive customer support from Litmos, noting quick and effective assistance throughout their experience. (36 mentions)
Users commend the easy course creation tools of Litmos, enhancing engagement and simplifying the training process. (32 mentions)
Users praise the intuitive platform and powerful features of Litmos, enhancing training efficiency and engagement across teams. (28 mentions)
Users find reporting cumbersome, often requiring too many steps and lacking necessary fields for desired results. (21 mentions)
Users find reporting challenging, often facing difficulties in navigation and lacking essential fields for their needs. (20 mentions)
Users express frustration over limited features, including customization and insufficient tools for managing courses effectively. (18 mentions)
Users find inadequate reporting in Litmos challenging and often frustrating, requiring excessive steps for necessary information. (17 mentions)
Users are frustrated by missing features like limited customization and slow support, impacting overall usability. (17 mentions)

5 Pros or Advantages of Litmos

1. Ease of Use
Users find Litmos incredibly easy to use, making course creation and implementation straightforward and efficient.
See 64 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"A Smooth LMS Cloud Service Completes our Learning Center"

What do you like about Litmos?

The product is easy to use and course content works well with our intranet and is also accessible 24/7 anywhere. It was easy to integrate to complime

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Intuitive learning platform that is well suited to the needs of our organisation"

What do you like about Litmos?

The content author tool is incredibily easy to use and makes the course content really engaging. The communication from both Oliver, our account exe

2. Features
Users value the ease of use and robust features of Litmos, enhancing online learning and support for employees.
See 38 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"A Smooth LMS Cloud Service Completes our Learning Center"

What do you like about Litmos?

The product is easy to use and course content works well with our intranet and is also accessible 24/7 anywhere. It was easy to integrate to complime

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"User-friendly LMS"

What do you like about Litmos?

Easy to use, with lots of features to play with

3. Customer Support
Users praise the responsive customer support from Litmos, noting quick and effective assistance throughout their experience.
See 36 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"A Smooth LMS Cloud Service Completes our Learning Center"

What do you like about Litmos?

The product is easy to use and course content works well with our intranet and is also accessible 24/7 anywhere. It was easy to integrate to complime

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Intuitive learning platform that is well suited to the needs of our organisation"

What do you like about Litmos?

The content author tool is incredibily easy to use and makes the course content really engaging. The communication from both Oliver, our account exe

4. Course Creation
Users commend the easy course creation tools of Litmos, enhancing engagement and simplifying the training process.
See 32 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"A Smooth LMS Cloud Service Completes our Learning Center"

What do you like about Litmos?

The product is easy to use and course content works well with our intranet and is also accessible 24/7 anywhere. It was easy to integrate to complime

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Intuitive learning platform that is well suited to the needs of our organisation"

What do you like about Litmos?

The content author tool is incredibily easy to use and makes the course content really engaging. The communication from both Oliver, our account exe

5. Courses
Users praise the intuitive platform and powerful features of Litmos, enhancing training efficiency and engagement across teams.
See 28 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Great product, does exactly what we need."

What do you like about Litmos?

Litmos off the shelf content is perfect to supplement our own content, it is always well received and users enjoy the content.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"A Smooth LMS Cloud Service Completes our Learning Center"

What do you like about Litmos?

The product is easy to use and course content works well with our intranet and is also accessible 24/7 anywhere. It was easy to integrate to complime

5 Cons or Disadvantages of Litmos

1. Reporting Issues
Users find reporting cumbersome, often requiring too many steps and lacking necessary fields for desired results.
See 21 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Litmos is a great LMS for our Company!"

What do you dislike about Litmos?

I would say the only thing I dislike about Litmos is some of the reporting. Sometimes there are too many steps to take to get the information that is

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Really good platform"

What do you dislike about Litmos?

The reporting does not have the fields we need.

2. Poor Reporting
Users find reporting challenging, often facing difficulties in navigation and lacking essential fields for their needs.
See 20 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Litmos is a great LMS for our Company!"

What do you dislike about Litmos?

I would say the only thing I dislike about Litmos is some of the reporting. Sometimes there are too many steps to take to get the information that is

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Really good platform"

What do you dislike about Litmos?

The reporting does not have the fields we need.

3. Limited Features
Users express frustration over limited features, including customization and insufficient tools for managing courses effectively.
See 18 mentions

See Related User Reviews

RA

Rocky A.

Small-Business (50 or fewer emp.)

4.5/5

"Litmos is easy to use, with a lot of potential to grow and develop for an enhanced experience."

What do you dislike about Litmos?

Some of the features have limited modification capacity, for example if we have to change a Host in an ILT, we'll have to re-create the sessions and n

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Worth Your Time and Money"

What do you dislike about Litmos?

Litmos has a straightforward interface, some users find it overly rigid. Customizing course layouts, branding, and user interfaces can be limited, whi

4. Inadequate Reporting
Users find inadequate reporting in Litmos challenging and often frustrating, requiring excessive steps for necessary information.
See 17 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Litmos is a great LMS for our Company!"

What do you dislike about Litmos?

I would say the only thing I dislike about Litmos is some of the reporting. Sometimes there are too many steps to take to get the information that is

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Really good platform"

What do you dislike about Litmos?

The reporting does not have the fields we need.

5. Missing Features
Users are frustrated by missing features like limited customization and slow support, impacting overall usability.
See 17 mentions

See Related User Reviews

RA

Rocky A.

Small-Business (50 or fewer emp.)

4.5/5

"Litmos is easy to use, with a lot of potential to grow and develop for an enhanced experience."

What do you dislike about Litmos?

Some of the features have limited modification capacity, for example if we have to change a Host in an ILT, we'll have to re-create the sessions and n

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"An high level user-friendly LMS"

What do you dislike about Litmos?

The main downsides I found in Litmos are: - the not completely customizable user dashboard (you can't link multiple pages in it, nor you can change t

Litmos Reviews (662)

View 3 Video Reviews
Reviews

Litmos Reviews (662)

View 3 Video Reviews
4.3
662 reviews
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Ben C.
BC
Product Owner Digital Learning
Mid-Market (51-1000 emp.)
"Dependable LMS that supports Travek Counsellors large scale training delivery"
What do you like best about Litmos?

The Litmos platform has been ideal for supporting both our new franchisee onboarding and internal compliance training. We particularly value how easy it is to create, assign, and track learning content across our large and diverse network of both our franchisees and colleagues. It's customisation features are excellent and help make it feel part of our own tech offering. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

The system can sometimes feel a little rigid when we want to tailor content journeys for different learner groups. Reporting and analytics are good but could be more customisable with personalised dashboards. Review collected by and hosted on G2.com.

IE
Operational Supervisor
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Easy Onboarding and Customization, But Advanced Features Need Improvement"
What do you like best about Litmos?

Litmos is a straightforward application that gives users and administrators an easy onboarding experience, with speedy roll out for training

The software accommodates multiple learning modes from mobile, online or even blended

We get a considerable compliance report, where suitable audit is done to evaluate the effectiveness of the learning process

This LMS is a scalable approach that handles learners while in any situation or location

The software accepts unique customization, which allows learners to be comfortable. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

Advanced functionalities faces huge glitches from Litmos, which includes drip-feed content and advanced branching.

Litmos has not invested on timely and speedy response team when users reach their help desk Review collected by and hosted on G2.com.

KL
Cost Accountant
Accounting
Small-Business (50 or fewer emp.)
"User-Friendly and Versatile, But Support Delays and Extra Costs"
What do you like best about Litmos?

Litmos suits learners and administrators, with a straightforward interface that needs no training to execute it

The program is open to multiple training procedures, with the aim of impacting knowledge to different stakeholders

The tracking of the learning process is also something the software has fully managed, ensuring that high compliance standards during the process of training

Litmos is open on supporting any learning environment and number of learners, and this accelerates the process Review collected by and hosted on G2.com.

What do you dislike about Litmos?

Litmos support takes way longer to fix any operational bug, and this may delay the learning process

There is the extra costs that Litmos demands when designing new features to boost learning Review collected by and hosted on G2.com.

JM
Medical Assistant
Medical Practice
Small-Business (50 or fewer emp.)
"Easy Onboarding and Versatile Learning, But Lacks Advanced Features and Transparent Pricing"
What do you like best about Litmos?

Litmos onboarding takes minimal time and the program is easy to execute for both the administrators and learners

The program concentrates on multiple learning delivery modes, including classroom, online and mobile learning to solve the issue of geographical location

Litmos has high compliance, more so in matters training and this gives learners the skills they need

The presence of content library is also a brilliant idea that Litmos have

The program has a wider scope in integrations, where it includes SSO and HRIS Review collected by and hosted on G2.com.

What do you dislike about Litmos?

Litmos is not appropriate in handling advanced learning requirements, which includes complex branching, gamification and others

Pricing process faces some challenges and hiccups, more so due to lack of high transparency Review collected by and hosted on G2.com.

BE
Program Evaluation, Development, and Training Coordinator
Enterprise (> 1000 emp.)
"Recent Implimentation of Litmos"
What do you like best about Litmos?

I have been using Litmos for the past six months, and I couldn’t be happier with my experience! One of the standout features is the excellent customer support. Whenever I have a question or need assistance, their team responds quickly and is incredibly helpful.

My employer chose the Litmos On-Demand Administration for our instance, and it has been nothing short of wonderful. We hold regular implementation meetings to ensure everything runs smoothly.

The system is user-friendly, making it easy to navigate and manage our learning programs effectively. I particularly appreciate the robust reporting functions, which provide valuable insights into learner progress and engagement. I have several saved reports emailed to me weekly to help monitor our learners’ progress.

Another major advantage has been the Single Sign-On feature for our learners. This has made a significant difference compared to our previous LMS, where we frequently had to assist users in resetting their passwords. Now, our learners can access their courses effortlessly, greatly enhancing their overall experience.

I use the system every day to support learners and regional managers, continuously looking for ways to meet the organization’s training needs through this product. My team is currently exploring some of Litmos's integrations to assign learners to specific content and keep their managers updated on their progress.

Overall, I highly recommend Litmos to anyone looking for an efficient and supportive learning management system! Review collected by and hosted on G2.com.

What do you dislike about Litmos?

I am looking forward to Litmos releasing updated user roles and permissions. Review collected by and hosted on G2.com.

Chris K.
CK
Environmental Health & Safety Specialist
Enterprise (> 1000 emp.)
"Outstanding Customer Service Sets Them Apart"
What do you like best about Litmos?

I’ve had a very positive experience using Litmos as our learning management system. The course authoring tools are intuitive and easy to navigate, and the Litmos Training Academy courses for administrators have made them even more powerful and practical. I appreciate the flexibility in testing options, whether embedding quizzes throughout a course or using a more comprehensive final assessment module.

Our experience with customer service has been excellent. As a new company implementing a completely new training method, the support team has been responsive, knowledgeable, and reassuring. Their assistance has made setup and troubleshooting much smoother than I’ve experienced with other large software providers, including other LMS platforms. Overall, Litmos has been a reliable and user-friendly solution that I would confidently recommend. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

One area that could be improved is the sheer number of options for setting up courses and learning paths. It can feel overwhelming at first. That said, the combination of responsive customer support, Admin On Demand, and the self-paced how-to modules made it much easier to get the hang of things. A little more guidance or suggested “best practices” for new administrators could make the initial setup even smoother. Review collected by and hosted on G2.com.

Laura S.
LS
Senior Director, Sales Training and Enablement
Mid-Market (51-1000 emp.)
"User-Friendly LMS with Outstanding Managed Admin Support, ILT Functionality Could Improve"
What do you like best about Litmos?

Litmos stands out as one of the most user-friendly LMS platforms I have encountered. I have used it in several different roles and capacities, and I continue to be impressed by both the technology and the quality of service provided. The dedicated manage admin support truly sets Litmos apart and was a significant factor in our decision to choose this platform. The team is outstanding—they not only guide us in optimizing our use of the platform but also provide essential support to our small team of two, who are responsible for supporting an organization of 600 people. Additionally, the Content Author tool makes it easy to create and update our training materials. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

The Google Calendar integration for the ILT courses has been problematic. We have not yet been able to use this feature as intended. We are still in the process of troubleshooting, but this issue has delayed our efforts to reduce the manual work involved with ILTs. Review collected by and hosted on G2.com.

Kara M.
KM
Sr. Director, Talent Management
Mid-Market (51-1000 emp.)
"Solid Support and Great Partners"
What do you like best about Litmos?

First and foremost, the customer support, account management and leadership teams are top notch. Anytime we have a question, a challenge or need guidance, they are very responsive. And their webinars are informative and timely. Second, they have partnerships with fantastic content providers. We have been very pleased with Go1 for content within Litmos and we also love having Blinkist as an additional resource for our teams. Finally, we've been able to customize some features in the platform to make it more intuitive to users. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

Out of the box, it's not the most intuitive interface. It's not bad by any means, but we wanted something that any level of employee could easily navigate and get to where they needed to go. Fortunately we were able to customize some of the platform which got us closer to that goal. The backend/admin functionality could also be more intuitive - sometimes it's hard to find exactly what I'm looking for. Review collected by and hosted on G2.com.

Ashley D.
AD
Undergraduate Faculty
Enterprise (> 1000 emp.)
"Litmos: Innovative and Intuitive"
What do you like best about Litmos?

A highly desired feature has finally rolled out to Litmos customers, which is the Custom Roles & Permissions option! We are a complex organization comprised of various personnel/departments with unique positions and responsibilities. This new Litmos feature will allow us to streamline those unique users into a more intuitive role that suites their needs within the platform. This is truly a gamechanger for how we utilize Litmos across our global network! Review collected by and hosted on G2.com.

What do you dislike about Litmos?

One area of improvement for Litmos is reporting feature. They are consistently trying to update this feature, which we appreciate! Review collected by and hosted on G2.com.

Michael S.
MS
Learning Systems Developer
Enterprise (> 1000 emp.)
"Customizable Learning Paths and Great Support, But Reporting Needs Improvement"
What do you like best about Litmos?

I appreciate the degree of control I have over my learning paths and training content. It enables me to build out the company hierarchy in a way that matches how we operate internally. The support team is excellent and very helpful. Review collected by and hosted on G2.com.

What do you dislike about Litmos?

Reporting is extremely weak and clunky, often frustrating or requiring large amounts of manual labor to get the results I want. Review collected by and hosted on G2.com.

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