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ResMan Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find ResMan's ease of use invaluable, making it simple for daily tasks and training new team members. (104 mentions)
Users find ResMan user-friendly, with intuitive navigation and helpful resources that ease the learning curve. (51 mentions)
Users commend the exceptional customer support of ResMan, highlighting their quick responses and helpful guidance. (42 mentions)
Users find ResMan easy to learn, enjoying its intuitive navigation and user-friendly interface after initial familiarity. (39 mentions)
Users appreciate the ease of use of ResMan, finding it user-friendly with excellent support and training resources. (34 mentions)
Users find it frustrating that ResMan lacks customization options and flexible date entries for cancellations and imports. (18 mentions)
Users express frustration with poor reporting, citing difficulties in generating and balancing necessary reports effectively. (10 mentions)
Users face poor usability with ResMan, particularly when navigating screens and making entries, leading to errors. (10 mentions)
Users experience slow performance with ResMan, leading to frustrations during property onboarding and occasional website freezes. (10 mentions)
Users struggle with inadequate reporting, lacking customizable options and seamless integration of financial data and contracts. (9 mentions)
Users experience a steep learning curve with ResMan initially, though proficiency improves over time. (9 mentions)
Users often face software bugs like unexpected taskbar pop-ups and glitches, affecting their overall usability experience. (9 mentions)
Users report encountering software glitches that disrupt functionality and hinder ease of use with ResMan. (9 mentions)

Top Pros or Advantages of ResMan

1. Ease of Use
Users find ResMan's ease of use invaluable, making it simple for daily tasks and training new team members.
See 104 mentions

See Related User Reviews

HM

Halle M.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use software."

What do you like about ResMan?

The ease of use makes it my go-to software.

Yoselin M.
YM

Yoselin M.

Small-Business (50 or fewer emp.)

4.5/5

"I am satisfied with this software and have seen how far it has come."

What do you like about ResMan?

I love the boardroom section. It makes it easier to look up property data at a glance and is easy to understand especially for those who are new to th

2. User-Friendly
Users find ResMan user-friendly, with intuitive navigation and helpful resources that ease the learning curve.
See 51 mentions

See Related User Reviews

Andra K.
AK

Andra K.

Small-Business (50 or fewer emp.)

5.0/5

"Resman - User Friendly and an Amazing Tool!"

What do you like about ResMan?

When I started at my new company, navigating Resman was so simple, it did not need much training to hit the ground running.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"ResMan Property Management Software Review"

What do you like about ResMan?

ResMan offers a user-friendly interface, but its wide array of features can feel overwhelming at first. New users may need a little time to familiariz

3. Customer Support
Users commend the exceptional customer support of ResMan, highlighting their quick responses and helpful guidance.
See 42 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very great customer support with the clear information and solution provide!"

What do you like about ResMan?

I like the customer support and the solution to solve issues. The Resman Team always replies with very clear guidance picture and willing to explain i

SW

Sherie W.

Mid-Market (51-1000 emp.)

5.0/5

"Very User Friendly Experience"

What do you like about ResMan?

I am part of a site team and use ResMan daily to complete the majority of my tasks, my favorite thing about ResMan is their wilingness to accept custo

4. Ease of Learning
Users find ResMan easy to learn, enjoying its intuitive navigation and user-friendly interface after initial familiarity.
See 39 mentions

See Related User Reviews

WL

Wendy L.

Small-Business (50 or fewer emp.)

3.0/5

"Needs more options for rent management"

What do you like about ResMan?

Easy to learn for the most part. Wasn't hard to learn to navigate.

Andra K.
AK

Andra K.

Small-Business (50 or fewer emp.)

5.0/5

"Resman - User Friendly and an Amazing Tool!"

What do you like about ResMan?

When I started at my new company, navigating Resman was so simple, it did not need much training to hit the ground running.

5. Helpful
Users appreciate the ease of use of ResMan, finding it user-friendly with excellent support and training resources.
See 34 mentions

See Related User Reviews

AN

Mid-Market (51-1000 emp.)

5.0/5

"Very user friendly once you learn"

What do you like about ResMan?

The help portal because it gives you step by step insturctions when you're not sure about something.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Lagtime is increasing"

What do you like about ResMan?

Ease of use, transparency of processes, training readily avialable, and support when necessary.

Top Cons or Disadvantages of ResMan

1. Missing Features
Users find it frustrating that ResMan lacks customization options and flexible date entries for cancellations and imports.
See 18 mentions

See Related User Reviews

AN

Enterprise (> 1000 emp.)

5.0/5

"The very BEST software!"

What do you dislike about ResMan?

To be honest, there is not much to dislike! A couple of things I would change are below: 1) When you pull the new prospect report I would love a way

LC

LaToya C.

Mid-Market (51-1000 emp.)

5.0/5

"Great practices with Great people!"

What do you dislike about ResMan?

The downside or ResMan is not being able to put in the actual deactivation date when canceling a product. The system only allows the user to enter the

2. Poor Reporting
Users express frustration with poor reporting, citing difficulties in generating and balancing necessary reports effectively.
See 10 mentions

See Related User Reviews

AN

Enterprise (> 1000 emp.)

5.0/5

"The very BEST software!"

What do you dislike about ResMan?

To be honest, there is not much to dislike! A couple of things I would change are below: 1) When you pull the new prospect report I would love a way

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"ResMan Property Management Software Review"

What do you dislike about ResMan?

While there are comprehensive financial reports, many times they don't tie together so you can balance them. The budget pro product isn't very sophist

3. Poor Usability
Users face poor usability with ResMan, particularly when navigating screens and making entries, leading to errors.
See 10 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Software has been easy to use, and customer service is great"

What do you dislike about ResMan?

The least helpful thing about using ResMan is adding recertification tics and leases to the software. There seems to be a great deal of going back and

Allen V.
AV

Allen V.

Small-Business (50 or fewer emp.)

5.0/5

"I use Resman every day to view accounts, communications with residents and prepare reports."

What do you dislike about ResMan?

Nothing since I learned how to use it, but I really did not like it in the beginning.

4. Slow Performance
Users experience slow performance with ResMan, leading to frustrations during property onboarding and occasional website freezes.
See 10 mentions

See Related User Reviews

Riza .
R

Riza .

Small-Business (50 or fewer emp.)

5.0/5

"Resman Fast an easy"

What do you dislike about ResMan?

The platform makes property management so much easier and helps streamline tasks. However, the only downside is that sometimes the website freezes or

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"RealPage to Resman"

What do you dislike about ResMan?

it appears the system has many more customers to onboard. The onboarding is slower with new properties coming onto our system several times a year.

5. Inadequate Reporting
Users struggle with inadequate reporting, lacking customizable options and seamless integration of financial data and contracts.
See 9 mentions

See Related User Reviews

AN

Enterprise (> 1000 emp.)

5.0/5

"The very BEST software!"

What do you dislike about ResMan?

To be honest, there is not much to dislike! A couple of things I would change are below: 1) When you pull the new prospect report I would love a way

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"ResMan Property Management Software Review"

What do you dislike about ResMan?

While there are comprehensive financial reports, many times they don't tie together so you can balance them. The budget pro product isn't very sophist

6. Learning Curve
Users experience a steep learning curve with ResMan initially, though proficiency improves over time.
See 9 mentions

See Related User Reviews

MF

Melanie F.

Mid-Market (51-1000 emp.)

5.0/5

"Best in Available Features"

What do you dislike about ResMan?

There are not many downsides of ResMan. I would say when we do find a bug in the software, it does take a decent amount of time to fix, but this is to

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"ResMan"

What do you dislike about ResMan?

initial set up was difficult. not easy to use at first. got used to it and now like it

7. Software Bugs
Users often face software bugs like unexpected taskbar pop-ups and glitches, affecting their overall usability experience.
See 9 mentions

See Related User Reviews

MF

Melanie F.

Mid-Market (51-1000 emp.)

5.0/5

"Best in Available Features"

What do you dislike about ResMan?

There are not many downsides of ResMan. I would say when we do find a bug in the software, it does take a decent amount of time to fix, but this is to

Jaime P.
JP

Jaime P.

Mid-Market (51-1000 emp.)

4.0/5

"Its the best Property Management System for Multifamily Business"

What do you dislike about ResMan?

A little bit old fashion to surf in, you need to get use to it

8. Software Issues
Users report encountering software glitches that disrupt functionality and hinder ease of use with ResMan.
See 9 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Resman has been very self explanatory"

What do you dislike about ResMan?

When using resman some times it has some glitches.

MF

Melanie F.

Mid-Market (51-1000 emp.)

5.0/5

"Best in Available Features"

What do you dislike about ResMan?

There are not many downsides of ResMan. I would say when we do find a bug in the software, it does take a decent amount of time to fix, but this is to

ResMan Reviews (337)

Reviews

ResMan Reviews (337)

4.8
337 reviews
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Avery T.
AT
Dual-Site Assistant Manager of Community Operations
Mid-Market (51-1000 emp.)
"I love ResMan!"
What do you like best about ResMan?

ResMan is an easy to use platform, and the software keeps everything streamlined and organized. I love how easily we can upload and sync documents, as well as the integration of information from other platforms. I utilize Resman everyday at work, and Resman is always there for me. It's also super easy to use and easy to train others on how to utilize the ResMan platform. I also love that pulling reports is very simple to do. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

The only negative thing I would have to say about Resman is that sometimes it takes a while to load when searching resident's names and pulling reports. Other than that, I don't have any other complaints. Review collected by and hosted on G2.com.

Adriana R.
AR
Property Manager
Mid-Market (51-1000 emp.)
"ResMan is Great!"
What do you like best about ResMan?

ResMan has been an excellent software solution for our apartment operations. It’s user-friendly, intuitive, and makes it easy to manage everything from leasing to resident communication in one place. The reporting features are clear and customizable, which helps us stay on top of our goals and keep ownership updated with accurate information.

Our team appreciates how much time ResMan saves us compared to older systems — it’s streamlined our workflow and improved accuracy across the board. The customer support team has also been responsive and helpful whenever we’ve had questions.

Overall, ResMan has been a reliable and efficient tool that truly supports our daily operations and helps us provide better service to our residents. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

I would make some changes to the make ready board. Add the move in dates and show alerts for units are behind. Review collected by and hosted on G2.com.

TB
Accounting Manager
Mid-Market (51-1000 emp.)
"Easy to use and user friendly property management software"
What do you like best about ResMan?

ResMan is easy to use making it easy to train new employees. I really like that everyone has access to see reports including at the Property level so no one is waiting on someone else to send them information. The customer support with ResMan is top notch. ResMan Payments has been a great feature to add and the implementation of it was very easy. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

I wish there was a way to seperate some of the permissions better. There are a couple of permissions that I wish I could give to some ne but with out giving them access to do eveything with that feature in ResMan. Review collected by and hosted on G2.com.

TT
Leasing Manager
Small-Business (50 or fewer emp.)
"Very helpful and easy use"
What do you like best about ResMan?

ResMan has been a very helpful and user-friendly platform.

It’s easy to navigate, which makes daily tasks like managing leads, processing applications, and tracking resident information much more efficient. The layout is intuitive, and the features are well-organized, making it a great tool for both new and experienced users in property management. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

I have no complaints—I genuinely don’t dislike anything about ResMan. It’s been a reliable and efficient system to work with. Review collected by and hosted on G2.com.

MR
Maintenance Coordinator
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Resuman best of both worlds"
What do you like best about ResMan?

There is a literal HELP tab on the side of the screen. That alone helps so much if you are learning to use Resman. I enjoy it because it brings back Yardi style looks with Entrata simplicity. Resman alone makes it easy to find what you need (as long as you have the permissions). I use it on the daily especially the mobile. Customer support is great when it comes to learning the system. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

Not much to dislike. Everything is already at your fingertips. Maybe the mobile version would be my only deal. Always having to log in when you leave the page for half a second. The mobile side could use a more updated version where its as easy as the desktop version Review collected by and hosted on G2.com.

CL
leasing consultant
Mid-Market (51-1000 emp.)
"Resman, convenient and user friendly!"
What do you like best about ResMan?

I love how easy it is to manage and find important things. It helps me assist residents and answer questions with ease with daily tasts Review collected by and hosted on G2.com.

What do you dislike about ResMan?

I do not dislike anything about resman except not being able to toggle the files to move them Review collected by and hosted on G2.com.

Christine S.
CS
Managing Partner
Small-Business (50 or fewer emp.)
"Management Software-ResMan"
What do you like best about ResMan?

ResMan is a software that is easily maneuverable. easy to understand and easy to learn. It is one of the best ones that I have tried and I believe I have tried them all in my 45 years of property management. I was one of the first property management managers to beta this program and have enjoyed it every since. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

Some of the changes are unnecessary. Leave the boardroom alone....it works well already. The idea that you have to enter something in the search bar and hit enter is time consuming and unnecessary to do. Review collected by and hosted on G2.com.

Angie P.
AP
Community Manager
Small-Business (50 or fewer emp.)
"Customer Service is the absolute best!"
What do you like best about ResMan?

The ease of finding help topics and getting ahold of someone in customer service is the best, you can chat send a email or call. Everyone I ever have talked with is extremely helpful and will get you the answers you need or seek further support and get right back to you. Ther is always a good follow up email as well. I love how everything is on one page for viewing resident info and procedures. Review collected by and hosted on G2.com.

What do you dislike about ResMan?

The conversion was not as easy as I think it could have been although any software integration is not easy. I was confused by it all, but they were there and helpful the entire process and for several months after to get us on track. The original training was very good, but too fast going through the initial settings. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market (51-1000 emp.)
"Software has been easy to use, and customer service is great"
What do you like best about ResMan?

The most helpful thing about ResMan is customer service. One of the upsides of using ResMan is the ease of learning how to use the software Review collected by and hosted on G2.com.

What do you dislike about ResMan?

The least helpful thing about using ResMan is adding recertification tics and leases to the software. There seems to be a great deal of going back and forth to add anything. The software would be more user friendly if, instead of going out of the screens, going to a different screen, then going back to the previous screens, it would be more helpful to be able to stay within the same screen. Review collected by and hosted on G2.com.

Leasing 1809 .
L
Leasing Consultant
Small-Business (50 or fewer emp.)
"Great Organization and Communication, but Website Can Be Slow"
What do you like best about ResMan?

Great customer service and ease of use!! Review collected by and hosted on G2.com.

What do you dislike about ResMan?

Website can be a bit slow at times, especially when searching units Review collected by and hosted on G2.com.

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