SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a chat-like experience and increases survey completion rates by a whopping 40%.
Our key features include:
* Chat-like Surveys that switch from static to dynamic conversations.
* Classic Surveys that ask one question at a time.
* Offline surveys that let you collect feedback from even the remotest of places, internet-free.
* Offline Survey App that serves as a kiosk for offline data collection.
* NPS surveys to measure customer sentiment with a single question.
* NPS Word Cloud and Sentiment Analysis to gain an in-depth view of customer sentiments.
* 360° assessments to evaluate employee performance across various competencies and create
personal development plans.
* Multilingual surveys to translate your surveys into the languages of your choice.
* Wide range of question types to gather a variety of data from respondents.
* Click-free dashboard and highly advanced report filters for generating insightful reports.
* Efficient user management to optimize your workflow.
* White labeling to customize every element of your survey.
* Sub Accounts to manage surveys independently under one parent account.
* Single Sign-On to log in to our platform with just a single click.
* IP Restriction to restrict account access only to trusted locations and networks.
* Survey automation with recurring mode to gauge customer or employee pulse at regular
intervals.
* Survey sharing across a plethora of channels with the easiest sharing options.
* Efficient integrations to avoid the hassle of using multiple software.
* Custom CSS to add your own personal touch to every survey.
* Workflows to automate recurring tasks and increase action efficiency.
Languages Supported
Arabic, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Kannada, Georgian, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional), Tonga (Tonga Islands)
