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SAP S/4HANA Cloud Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find SAP S/4HANA Cloud incredibly easy to use, enhancing efficiency and simplifying access to critical data. (57 mentions)
Users value the enhanced performance and user-friendliness of SAP S/4HANA Cloud, facilitating data accessibility and reporting. (36 mentions)
Users value the efficiency of SAP S/4HANA Cloud, experiencing rapid deployment and significantly faster transaction processing. (34 mentions)
Users find the user-friendly interface of SAP S/4HANA Cloud enhances efficiency and simplifies management across operations. (32 mentions)
Users value the speedy deployment and powerful analytics of SAP S/4HANA Cloud for efficient data-driven decisions. (29 mentions)
Users appreciate the seamless integration and scalability of SAP S/4HANA Cloud, enhancing overall efficiency in business processes. (27 mentions)
Users find SAP S/4HANA Cloud not user-friendly, especially for non-technical individuals, complicating the setup process. (29 mentions)
Users find SAP S/4HANA Cloud very expensive, impacting budget and complicating the onboarding process with its complexity. (27 mentions)
Users find the complexity of implementation in SAP S/4HANA Cloud challenging, especially for those unfamiliar with SAP. (25 mentions)
Users find the learning difficulty challenging, requiring time, patience, and skilled consultants for effective implementation. (24 mentions)
Users find the learning curve steep, requiring patience and skilled consultants for effective implementation and training. (23 mentions)
Users find the complex usability of SAP S/4HANA Cloud challenging, especially with in-depth configuration and monitoring performance. (20 mentions)

Top Pros or Advantages of SAP S/4HANA Cloud

1. Ease of Use
Users find SAP S/4HANA Cloud incredibly easy to use, enhancing efficiency and simplifying access to critical data.
See 57 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"SAP UI looks oudated and every process requires a lot of clicks"

What do you like about SAP S/4HANA Cloud?

SAP S/4HANA includes a lot of already standardized processes and because is one of the most popular ERP there are many conectors with other softwares

Manish P.
MP

Manish P.

Mid-Market (51-1000 emp.)

4.5/5

"SAP S/4HANA- A high Performace Application"

What do you like about SAP S/4HANA Cloud?

SAP S/4 HANA applications increases speed data accessibility. Mainly it improves performance and speed. Its very easy to use and the customer suport

2. Functionality
Users value the enhanced performance and user-friendliness of SAP S/4HANA Cloud, facilitating data accessibility and reporting.
See 36 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"SAP UI looks oudated and every process requires a lot of clicks"

What do you like about SAP S/4HANA Cloud?

SAP S/4HANA includes a lot of already standardized processes and because is one of the most popular ERP there are many conectors with other softwares

Manish P.
MP

Manish P.

Mid-Market (51-1000 emp.)

4.5/5

"SAP S/4HANA- A high Performace Application"

What do you like about SAP S/4HANA Cloud?

SAP S/4 HANA applications increases speed data accessibility. Mainly it improves performance and speed. Its very easy to use and the customer suport

3. Efficiency
Users value the efficiency of SAP S/4HANA Cloud, experiencing rapid deployment and significantly faster transaction processing.
See 34 mentions

See Related User Reviews

Carlos C.
CC

Carlos C.

Enterprise (> 1000 emp.)

4.5/5

"Modern and efficient user experience for business management up to date with technology"

What do you like about SAP S/4HANA Cloud?

Rapid deployment and time to value, by being cloud based it's deployment is way faster when compared with on premise deployments, Also it's powerfull

Ankit K.
AK

Ankit K.

Small-Business (50 or fewer emp.)

4.0/5

"Supply chain manager"

What do you like about SAP S/4HANA Cloud?

Speed and process management, best part is we can manage the mrp from the sap s/4 and clean to build reports for global supply manager to support dema

4. Intuitive
Users find the user-friendly interface of SAP S/4HANA Cloud enhances efficiency and simplifies management across operations.
See 32 mentions

See Related User Reviews

Muralidhara H.
MH

Muralidhara H.

Mid-Market (51-1000 emp.)

5.0/5

"Good ERP application for all SME and Large Industries (Leader in the market)"

What do you like about SAP S/4HANA Cloud?

User-friendly, seamless integration with SAP Add-ons and 3rd party applications with lot of MIS Reports

Arun kumar T.
AT

Arun kumar T.

Enterprise (> 1000 emp.)

4.5/5

"Product with robust presence in the market"

What do you like about SAP S/4HANA Cloud?

SAP S/4 HANA is extremely useful to manage the entire supply chain. It gives us complete visibility and it is easier to use. Exporting data for ana

5. Features
Users value the speedy deployment and powerful analytics of SAP S/4HANA Cloud for efficient data-driven decisions.
See 29 mentions

See Related User Reviews

Carlos C.
CC

Carlos C.

Enterprise (> 1000 emp.)

4.5/5

"Modern and efficient user experience for business management up to date with technology"

What do you like about SAP S/4HANA Cloud?

Rapid deployment and time to value, by being cloud based it's deployment is way faster when compared with on premise deployments, Also it's powerfull

Verified User
C

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Ripe system for transitioning your ERP"

What do you like about SAP S/4HANA Cloud?

It’s real time data integration and analytical capabilities which are far superior to any alternative.

6. Cloud-Based
Users appreciate the seamless integration and scalability of SAP S/4HANA Cloud, enhancing overall efficiency in business processes.
See 27 mentions

See Related User Reviews

Carlos C.
CC

Carlos C.

Enterprise (> 1000 emp.)

4.5/5

"Modern and efficient user experience for business management up to date with technology"

What do you like about SAP S/4HANA Cloud?

Rapid deployment and time to value, by being cloud based it's deployment is way faster when compared with on premise deployments, Also it's powerfull

AR

Anoop R.

Mid-Market (51-1000 emp.)

4.5/5

"Good experience with Fiori in S4"

What do you like about SAP S/4HANA Cloud?

S/4 Hana cloud has good option with Embedded EWM

Top Cons or Disadvantages of SAP S/4HANA Cloud

1. Not User-Friendly
Users find SAP S/4HANA Cloud not user-friendly, especially for non-technical individuals, complicating the setup process.
See 29 mentions

See Related User Reviews

Vikasa G.
VG

Vikasa G.

Enterprise (> 1000 emp.)

4.5/5

"Excellent for financial data management"

What do you dislike about SAP S/4HANA Cloud?

needs some time for a non-technicsl user to get hold of it

Verified User
A

Verified User

Enterprise (> 1000 emp.)

3.0/5

"S4 Hana Cloud Usage"

What do you dislike about SAP S/4HANA Cloud?

Need to upgrade existing and need to adopt cloud tools asap.

2. Expensive
Users find SAP S/4HANA Cloud very expensive, impacting budget and complicating the onboarding process with its complexity.
See 27 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

3.0/5

"S4 Hana Cloud Usage"

What do you dislike about SAP S/4HANA Cloud?

Need to upgrade existing and need to adopt cloud tools asap.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Powerful Planning Resource with Good Finance Capabilities"

What do you dislike about SAP S/4HANA Cloud?

Took forever to get it configured how we wanted. Some screens are confusing and not super user friendly unless you know what you’re doing. Also it’s n

3. Complexity
Users find the complexity of implementation in SAP S/4HANA Cloud challenging, especially for those unfamiliar with SAP.
See 25 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very great and friendly experience"

What do you dislike about SAP S/4HANA Cloud?

Implementing and configuring SAP S/4HANA Cloud can be complex, especially for organizations that are not familiar with SAP environments.

Joemarie D.
JD

Joemarie D.

Mid-Market (51-1000 emp.)

5.0/5

"SAP S/4HANA Cloud Review"

What do you dislike about SAP S/4HANA Cloud?

In General, I hate the Structured Tables and Data Elements and fields that are not stored in a specific static table. It is quite really difficult to

4. Learning Difficulty
Users find the learning difficulty challenging, requiring time, patience, and skilled consultants for effective implementation.
See 24 mentions

See Related User Reviews

Vikasa G.
VG

Vikasa G.

Enterprise (> 1000 emp.)

4.5/5

"Excellent for financial data management"

What do you dislike about SAP S/4HANA Cloud?

needs some time for a non-technicsl user to get hold of it

Sourav G.
SG

Sourav G.

Enterprise (> 1000 emp.)

4.0/5

"A Deep Dive into SAP S/4HANA’s Performance and Benefits"

What do you dislike about SAP S/4HANA Cloud?

This text is already in English and does not require translation. It discusses the need for skilled consultants and training for end-users, and mentio

5. Learning Curve
Users find the learning curve steep, requiring patience and skilled consultants for effective implementation and training.
See 23 mentions

See Related User Reviews

Vikasa G.
VG

Vikasa G.

Enterprise (> 1000 emp.)

4.5/5

"Excellent for financial data management"

What do you dislike about SAP S/4HANA Cloud?

needs some time for a non-technicsl user to get hold of it

Sourav G.
SG

Sourav G.

Enterprise (> 1000 emp.)

4.0/5

"A Deep Dive into SAP S/4HANA’s Performance and Benefits"

What do you dislike about SAP S/4HANA Cloud?

This text is already in English and does not require translation. It discusses the need for skilled consultants and training for end-users, and mentio

6. Complex Usability
Users find the complex usability of SAP S/4HANA Cloud challenging, especially with in-depth configuration and monitoring performance.
See 20 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very great and friendly experience"

What do you dislike about SAP S/4HANA Cloud?

Implementing and configuring SAP S/4HANA Cloud can be complex, especially for organizations that are not familiar with SAP environments.

Suraj B.
SB

Suraj B.

Mid-Market (51-1000 emp.)

4.0/5

"Diligent solution for my all-in-one migration tool"

What do you dislike about SAP S/4HANA Cloud?

The user interface requires an immediate update. Focus on making it user-friendly. Additionally, it's important to note that the shortcuts are not hig

SAP S/4HANA Cloud Reviews (840)

View 7 Video Reviews
Reviews

SAP S/4HANA Cloud Reviews (840)

View 7 Video Reviews
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840 reviews
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priyanka c.
PC
Supervisor
Mid-Market (51-1000 emp.)
"Fast, Flexible.."
What do you like best about SAP S/4HANA Cloud?

I really like how fast everything runs—transactions and reports are super quick. For example, when I pull up inventory data, it refreshes in real-time, which helps a lot with decision-making. The cloud-based nature of it means I can access it from anywhere, whether I’m at the office or working remotely. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

sometimes integrating with older systems is a pain. For instance, we had issues syncing SAP with our CRM system. It took longer than expected, and we had to go back and forth with the IT team to troubleshoot connection problems. Review collected by and hosted on G2.com.

Ashant D.
AD
Analyst
Enterprise (> 1000 emp.)
"Good"
What do you like best about SAP S/4HANA Cloud?

SAP S/4HANA Cloud is a powerful and efficient ERP solution that helps organizations drive digital transformation. Its real-time data processing, intuitive user interface, and seamless integration with other SAP modules make it highly effective for business operations. The cloud-based model ensures flexibility, scalability, and faster deployment compared to on-premise solutions. It also provides strong analytics and reporting capabilities, enabling smarter decision-making. Overall, it is a reliable and future-ready platform that significantly enhances business efficiency and performance. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Some features like

Customization Limitations – Compared to on-premise, the cloud version offers less flexibility for heavy custom developments.

Cost Factor – Licensing and subscription costs can be high for small to mid-sized businesses.

Complex Implementation – Even with pre-configured best practices, implementation and migration can be complex and time-consuming.

Integration Challenges – Integrating with non-SAP third-party applications sometimes requires additional effort.

Learning Curve – Users and consultants may need extra training to adapt to the new system and Fiori interface. Review collected by and hosted on G2.com.

Opeyemi  O.
OO
Consultant Architect
Architecture & Planning
Enterprise (> 1000 emp.)
"SAP S/4HANA Cloud product reviews"
What do you like best about SAP S/4HANA Cloud?

Its real-time insights & automation, which simplify decision-making & streamline core business processes.

I have designed & implemented SAP S/4HANA Cloud solutions that modernised ERP landscapes, improved agility, & reduced operational costs.

(A) Ease of Use: The Fiori-based user interface is clean & intuitive, with role-based dashboards that make everyday tasks more efficient.

(B) Ease of Implementation: Cloud deployment accelerates go-live timelines compared to on-premises SAP, especially with preconfigured industry best practices.

(C) Customer Support: SAP’s enterprise support & partner ecosystem provide strong coverage, though quality can vary by partner.

(D) Frequency of Use: Designed as a daily operational system; business users engage with it constantly for finance, supply chain, & core ERP processes.

(E) Number of Features: Broad, end-to-end ERP coverage with continuous innovation (AI, analytics, automation) delivered via quarterly cloud updates.

• Ease of Integration: Native integration with other SAP solutions is strong (e.g., Ariba, SuccessFactors) Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Some integrations with third-party / legacy systems may require additional effort, as the out-of-the-box connectors don’t always cover every scenario. Review collected by and hosted on G2.com.

AM
Assistant Systems Engineer
Enterprise (> 1000 emp.)
"Streamlined Business Operations with Real-Time Insights"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is its ability to provide real-time data insights and powerful analytics for better decision-making. The modern, user-friendly interface makes navigation simple. Its integration across finance, supply chain, and operations ensures smooth end-to-end processes. Being cloud-based, it also offers scalability and flexibility for business growth. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

What I dislike about SAP S/4HANA Cloud is its complexity during initial setup and configuration, which requires expert support. The licensing and subscription costs are relatively high for small businesses. Some customization options are limited compared to on-premise solutions, which can restrict flexibility. Additionally, frequent updates sometimes disrupt ongoing processes and require extra adaptation. Review collected by and hosted on G2.com.

Manish K.
MK
Quality Admin
Small-Business (50 or fewer emp.)
"Great for Finance & Procurement, Seamless SaaS Solution"
What do you like best about SAP S/4HANA Cloud?

I find SAP S/4HANA Cloud to be a great product. Its finance, procurement, and data integration capabilities streamline our operations significantly. I'm impressed by its SaaS model with efficient data center management that doesn’t require in-house engineers. The pricing, functionality, and licensing options are appealing. Its integration with BTP solutions enhances ease of use, and the simple UI aids both business understanding and collaboration. I value its regular updates, keeping us aligned with market advancements and utilizing new technologies like AI effectively. The impactful support system and fair pricing options further ensure I would choose this product again. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

At times, I find it difficult with the new technology because the new documentation that SAP releases is a bit complex. Reading all those documents can be challenging as they tend to be long, which is something business users like me often avoid. To address this issue, providing video recordings would be beneficial. Review collected by and hosted on G2.com.

vishnu n.
VN
Analyst
Small-Business (50 or fewer emp.)
"Streamlined Business Operations with SAP S/4HANA Cloud"
What do you like best about SAP S/4HANA Cloud?

I love that SAP S/4HANA Cloud has significantly streamlined our operations, turning hours of work into minutes with its efficient automation features. The real-time data insights and seamless integration with other SAP tools have drastically improved data accuracy and collaboration. Its robust core cloud performance and the powerful in-memory HANA database have transformed our processes into a more agile, data-driven system, boosting productivity and decision-making speed. Additionally, the cloud's flexibility and strong analytics, combined with reliable support and continuous innovation, stand out, ensuring our evolving needs are sustainably met over time. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I find the interface of SAP S/4HANA Cloud to be a bit complex initially, especially for first-time users. The platform, while extremely powerful, has a sheer number of features and options that might feel overwhelming. Simplifying navigation menus or adding guided tutorials and context-based help could make the onboarding process faster and the interface more user-friendly. Review collected by and hosted on G2.com.

Vishnu N.
VN
Merchant risk analyst
Small-Business (50 or fewer emp.)
"Powerful Real-Time ERP with Seamless Integration, but Steep Learning Curve"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is its real-time data processing and seamless integration across different business functions. The in-memory HANA database delivers lightning-fast performance, allowing instant insights that help in smarter, faster decision-making.

I also appreciate how it brings finance, procurement, analytics, and operations together in one unified platform — eliminating silos and improving overall efficiency. The automation of routine tasks has reduced manual effort and errors, while the cloud-based scalability ensures smooth performance as the business grows.

Overall, it’s a reliable, intelligent, and future-ready ERP system that gives a complete picture of the organization in real time — something very few solutions Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

The main thing I dislike about SAP S/4HANA Cloud is that it has a steep learning curve in the beginning. Because it’s such a powerful and feature-rich platform, new users can find the interface and navigation a bit overwhelming at first.

Some customization options also require technical expertise or support from SAP consultants, which can slow down initial setup or adjustments. However, once you get used to the system, it becomes very intuitive and efficient.

Overall, these are small challenges compared to the immense benefits the platform delivers in terms of performance, reliability, and automation. Review collected by and hosted on G2.com.

Bhagyalakshmi S.
BS
Production Executive
Small-Business (50 or fewer emp.)
"Powerful, Unified Platform with a Steep Learning Curve"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is how seamlessly it brings everything together — from finance and supply chain to project tracking — in one unified system. The real-time analytics make decision-making so much faster, and you can actually see the impact of your actions almost instantly. I also appreciate how clean and intuitive the interface has become compared to older SAP versions. It feels modern, responsive, and reliable, especially for large-scale operations where accuracy and visibility are everything. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

While SAP S/4HANA Cloud is powerful, it does come with a bit of a learning curve. The system can feel overwhelming at first because of how many modules and configurations there are. Sometimes even simple tasks require multiple steps or navigation through several menus, which slows things down for new users. I’ve also noticed that customization options can get a bit rigid unless you have strong technical support. Integration with third-party tools works, but it’s not always smooth out of the box. Overall, it delivers great performance once you get the hang of it, but the setup and adaptation period definitely require patience. Review collected by and hosted on G2.com.

Harikrishna R.
HR
Sr Analyst - Project Management Operations
Information Technology and Services
Mid-Market (51-1000 emp.)
"Finally a solid ERP Platform"
What do you like best about SAP S/4HANA Cloud?

I’ve been exploring SAP S/4HANA Cloud recently, and it honestly seems like a solid ERP platform. It brings different business processes together and makes things a lot smoother. The interface looks modern and easy to use, and the cloud setup makes it really convenient to access from anywhere. I’m still learning about all the features, but overall it feels fast, reliable, and definitely built for the future. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Sometimes it feels a bit complex for new users, especially when trying to understand all the modules and configurations. The learning curve can be a little steep in the beginning, and a few features take time to get used to. Apart from that, it works pretty well once you get the hang of it. Review collected by and hosted on G2.com.

Ananya D.
AD
Business analyst
Computer Software
Small-Business (50 or fewer emp.)
"very nice experience with sap"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is its ability to deliver real-time insights and intelligent automation across core business processes. With its in-memory computing and simplified data model, it significantly enhances performance and allows organizations to make faster, more informed decisions. The cloud-native architecture ensures scalability, flexibility, and lower total cost of ownership, while regular updates keep businesses aligned with the latest innovations and compliance standards. Its seamless integration with other SAP solutions and third-party applications allows for a connected, end-to-end digital ecosystem. The embedded AI, machine learning, and predictive analytics tools further boost efficiency and reduce manual effort. Additionally, the user-friendly Fiori interface improves usability and enhances productivity across roles. For companies looking to stay agile and competitive in a rapidly changing business environment, S/4HANA Cloud offers a future-ready ERP solution that supports innovation, resilience, and sustainable growth. It’s a game-changer for digital transformation. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

One notable drawback of SAP S/4HANA Cloud is its complexity and steep learning curve, especially for organizations transitioning from legacy systems. The initial implementation can be time-consuming and costly, requiring significant planning, change management, and skilled resources. While the system offers powerful capabilities, configuring it to fit specific business needs often demands external consulting, which can drive up costs. Customization is also more limited compared to on-premise versions, which may restrict flexibility for businesses with highly specialized processes. Frequent updates, although beneficial for innovation, can sometimes disrupt workflows or require additional testing and training. Integration with non-SAP systems may also pose challenges, depending on the architecture. Additionally, licensing and pricing models can be complex and difficult to navigate, making cost estimation and control a concern. Overall, while SAP S/4HANA Cloud is powerful, its complexity, cost, and customization limitations can be significant hurdles for some organizations. Review collected by and hosted on G2.com.

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