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SAP S/4HANA Cloud Reviews & Product Details

SAP S/4HANA Cloud Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

8 months

SAP S/4HANA Cloud Media

SAP S/4HANA Cloud Demo - Order to Cash Dashboard
Manage the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.
SAP S/4HANA Cloud Demo - Sales Management Overview
Help ensure sales reps meet their goals with an overview of orders and key sales performance metrics and drill down to track the status of each order in real time and detect potential issues early.
SAP S/4HANA Cloud Demo - Purchasing Spend Dashboard
Make timely and intelligent decisions by weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.
SAP S/4HANA Cloud Demo - Operational Supplier Evaluation
Build a strong supplier network with a transparent overview of your suppliers. You can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.
SAP S/4HANA Cloud Demo - Overview Inventory Management
Get the visibility to manage supply chains effectively to help mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.
SAP S/4HANA Cloud Demo - Overview Inventory Processing
Enable real-time supply chain visibility and meaningful metrics. With customizable dashboards and reports, you can see real-time inventory and track the status of inbound and outbound deliveries.
Hear how SAP is reshaping enterprise management through a bold, intelligent vision built around three pillars: applications, data, and AI
Play SAP S/4HANA Cloud Video
Hear how SAP is reshaping enterprise management through a bold, intelligent vision built around three pillars: applications, data, and AI
SAP's Head of Product Management for SAP Business Suite explains the basics of SAP's new AI-powered business suite.
Play SAP S/4HANA Cloud Video
SAP's Head of Product Management for SAP Business Suite explains the basics of SAP's new AI-powered business suite.
Intersand, a Canadian cat litter manufacturer, shares how they successfully implemented SAP S/4HANA Cloud and is now preparing to scale AI use across operations.
Play SAP S/4HANA Cloud Video
Intersand, a Canadian cat litter manufacturer, shares how they successfully implemented SAP S/4HANA Cloud and is now preparing to scale AI use across operations.
SAP's Chief AI Officer for the Americas discusses how companies are deploying AI and where they're seeing the most value.
Play SAP S/4HANA Cloud Video
SAP's Chief AI Officer for the Americas discusses how companies are deploying AI and where they're seeing the most value.
Hear about how AI is transforming ERP from a static system into a smart, reactive teammate.
Play SAP S/4HANA Cloud Video
Hear about how AI is transforming ERP from a static system into a smart, reactive teammate.
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SAP S/4HANA Cloud Reviews (840)

View 7 Video Reviews
Reviews

SAP S/4HANA Cloud Reviews (840)

View 7 Video Reviews
4.5
840 reviews

Pros & Cons

Generated from real user reviews
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priyanka c.
PC
Supervisor
Mid-Market (51-1000 emp.)
"Fast, Flexible.."
What do you like best about SAP S/4HANA Cloud?

I really like how fast everything runs—transactions and reports are super quick. For example, when I pull up inventory data, it refreshes in real-time, which helps a lot with decision-making. The cloud-based nature of it means I can access it from anywhere, whether I’m at the office or working remotely. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

sometimes integrating with older systems is a pain. For instance, we had issues syncing SAP with our CRM system. It took longer than expected, and we had to go back and forth with the IT team to troubleshoot connection problems. Review collected by and hosted on G2.com.

Ashant D.
AD
Analyst
Enterprise (> 1000 emp.)
"Good"
What do you like best about SAP S/4HANA Cloud?

SAP S/4HANA Cloud is a powerful and efficient ERP solution that helps organizations drive digital transformation. Its real-time data processing, intuitive user interface, and seamless integration with other SAP modules make it highly effective for business operations. The cloud-based model ensures flexibility, scalability, and faster deployment compared to on-premise solutions. It also provides strong analytics and reporting capabilities, enabling smarter decision-making. Overall, it is a reliable and future-ready platform that significantly enhances business efficiency and performance. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Some features like

Customization Limitations – Compared to on-premise, the cloud version offers less flexibility for heavy custom developments.

Cost Factor – Licensing and subscription costs can be high for small to mid-sized businesses.

Complex Implementation – Even with pre-configured best practices, implementation and migration can be complex and time-consuming.

Integration Challenges – Integrating with non-SAP third-party applications sometimes requires additional effort.

Learning Curve – Users and consultants may need extra training to adapt to the new system and Fiori interface. Review collected by and hosted on G2.com.

Opeyemi  O.
OO
Consultant Architect
Architecture & Planning
Enterprise (> 1000 emp.)
"SAP S/4HANA Cloud product reviews"
What do you like best about SAP S/4HANA Cloud?

Its real-time insights & automation, which simplify decision-making & streamline core business processes.

I have designed & implemented SAP S/4HANA Cloud solutions that modernised ERP landscapes, improved agility, & reduced operational costs.

(A) Ease of Use: The Fiori-based user interface is clean & intuitive, with role-based dashboards that make everyday tasks more efficient.

(B) Ease of Implementation: Cloud deployment accelerates go-live timelines compared to on-premises SAP, especially with preconfigured industry best practices.

(C) Customer Support: SAP’s enterprise support & partner ecosystem provide strong coverage, though quality can vary by partner.

(D) Frequency of Use: Designed as a daily operational system; business users engage with it constantly for finance, supply chain, & core ERP processes.

(E) Number of Features: Broad, end-to-end ERP coverage with continuous innovation (AI, analytics, automation) delivered via quarterly cloud updates.

• Ease of Integration: Native integration with other SAP solutions is strong (e.g., Ariba, SuccessFactors) Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Some integrations with third-party / legacy systems may require additional effort, as the out-of-the-box connectors don’t always cover every scenario. Review collected by and hosted on G2.com.

AM
Assistant Systems Engineer
Enterprise (> 1000 emp.)
"Streamlined Business Operations with Real-Time Insights"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is its ability to provide real-time data insights and powerful analytics for better decision-making. The modern, user-friendly interface makes navigation simple. Its integration across finance, supply chain, and operations ensures smooth end-to-end processes. Being cloud-based, it also offers scalability and flexibility for business growth. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

What I dislike about SAP S/4HANA Cloud is its complexity during initial setup and configuration, which requires expert support. The licensing and subscription costs are relatively high for small businesses. Some customization options are limited compared to on-premise solutions, which can restrict flexibility. Additionally, frequent updates sometimes disrupt ongoing processes and require extra adaptation. Review collected by and hosted on G2.com.

Manish K.
MK
Quality Admin
Small-Business (50 or fewer emp.)
"Great for Finance & Procurement, Seamless SaaS Solution"
What do you like best about SAP S/4HANA Cloud?

I find SAP S/4HANA Cloud to be a great product. Its finance, procurement, and data integration capabilities streamline our operations significantly. I'm impressed by its SaaS model with efficient data center management that doesn’t require in-house engineers. The pricing, functionality, and licensing options are appealing. Its integration with BTP solutions enhances ease of use, and the simple UI aids both business understanding and collaboration. I value its regular updates, keeping us aligned with market advancements and utilizing new technologies like AI effectively. The impactful support system and fair pricing options further ensure I would choose this product again. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

At times, I find it difficult with the new technology because the new documentation that SAP releases is a bit complex. Reading all those documents can be challenging as they tend to be long, which is something business users like me often avoid. To address this issue, providing video recordings would be beneficial. Review collected by and hosted on G2.com.

vishnu n.
VN
Analyst
Small-Business (50 or fewer emp.)
"Streamlined Business Operations with SAP S/4HANA Cloud"
What do you like best about SAP S/4HANA Cloud?

I love that SAP S/4HANA Cloud has significantly streamlined our operations, turning hours of work into minutes with its efficient automation features. The real-time data insights and seamless integration with other SAP tools have drastically improved data accuracy and collaboration. Its robust core cloud performance and the powerful in-memory HANA database have transformed our processes into a more agile, data-driven system, boosting productivity and decision-making speed. Additionally, the cloud's flexibility and strong analytics, combined with reliable support and continuous innovation, stand out, ensuring our evolving needs are sustainably met over time. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I find the interface of SAP S/4HANA Cloud to be a bit complex initially, especially for first-time users. The platform, while extremely powerful, has a sheer number of features and options that might feel overwhelming. Simplifying navigation menus or adding guided tutorials and context-based help could make the onboarding process faster and the interface more user-friendly. Review collected by and hosted on G2.com.

Vishnu N.
VN
Merchant risk analyst
Small-Business (50 or fewer emp.)
"Powerful Real-Time ERP with Seamless Integration, but Steep Learning Curve"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is its real-time data processing and seamless integration across different business functions. The in-memory HANA database delivers lightning-fast performance, allowing instant insights that help in smarter, faster decision-making.

I also appreciate how it brings finance, procurement, analytics, and operations together in one unified platform — eliminating silos and improving overall efficiency. The automation of routine tasks has reduced manual effort and errors, while the cloud-based scalability ensures smooth performance as the business grows.

Overall, it’s a reliable, intelligent, and future-ready ERP system that gives a complete picture of the organization in real time — something very few solutions Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

The main thing I dislike about SAP S/4HANA Cloud is that it has a steep learning curve in the beginning. Because it’s such a powerful and feature-rich platform, new users can find the interface and navigation a bit overwhelming at first.

Some customization options also require technical expertise or support from SAP consultants, which can slow down initial setup or adjustments. However, once you get used to the system, it becomes very intuitive and efficient.

Overall, these are small challenges compared to the immense benefits the platform delivers in terms of performance, reliability, and automation. Review collected by and hosted on G2.com.

Bhagyalakshmi S.
BS
Production Executive
Small-Business (50 or fewer emp.)
"Powerful, Unified Platform with a Steep Learning Curve"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is how seamlessly it brings everything together — from finance and supply chain to project tracking — in one unified system. The real-time analytics make decision-making so much faster, and you can actually see the impact of your actions almost instantly. I also appreciate how clean and intuitive the interface has become compared to older SAP versions. It feels modern, responsive, and reliable, especially for large-scale operations where accuracy and visibility are everything. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

While SAP S/4HANA Cloud is powerful, it does come with a bit of a learning curve. The system can feel overwhelming at first because of how many modules and configurations there are. Sometimes even simple tasks require multiple steps or navigation through several menus, which slows things down for new users. I’ve also noticed that customization options can get a bit rigid unless you have strong technical support. Integration with third-party tools works, but it’s not always smooth out of the box. Overall, it delivers great performance once you get the hang of it, but the setup and adaptation period definitely require patience. Review collected by and hosted on G2.com.

Harikrishna R.
HR
Sr Analyst - Project Management Operations
Information Technology and Services
Mid-Market (51-1000 emp.)
"Finally a solid ERP Platform"
What do you like best about SAP S/4HANA Cloud?

I’ve been exploring SAP S/4HANA Cloud recently, and it honestly seems like a solid ERP platform. It brings different business processes together and makes things a lot smoother. The interface looks modern and easy to use, and the cloud setup makes it really convenient to access from anywhere. I’m still learning about all the features, but overall it feels fast, reliable, and definitely built for the future. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Sometimes it feels a bit complex for new users, especially when trying to understand all the modules and configurations. The learning curve can be a little steep in the beginning, and a few features take time to get used to. Apart from that, it works pretty well once you get the hang of it. Review collected by and hosted on G2.com.

Ananya D.
AD
Business analyst
Computer Software
Small-Business (50 or fewer emp.)
"very nice experience with sap"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is its ability to deliver real-time insights and intelligent automation across core business processes. With its in-memory computing and simplified data model, it significantly enhances performance and allows organizations to make faster, more informed decisions. The cloud-native architecture ensures scalability, flexibility, and lower total cost of ownership, while regular updates keep businesses aligned with the latest innovations and compliance standards. Its seamless integration with other SAP solutions and third-party applications allows for a connected, end-to-end digital ecosystem. The embedded AI, machine learning, and predictive analytics tools further boost efficiency and reduce manual effort. Additionally, the user-friendly Fiori interface improves usability and enhances productivity across roles. For companies looking to stay agile and competitive in a rapidly changing business environment, S/4HANA Cloud offers a future-ready ERP solution that supports innovation, resilience, and sustainable growth. It’s a game-changer for digital transformation. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

One notable drawback of SAP S/4HANA Cloud is its complexity and steep learning curve, especially for organizations transitioning from legacy systems. The initial implementation can be time-consuming and costly, requiring significant planning, change management, and skilled resources. While the system offers powerful capabilities, configuring it to fit specific business needs often demands external consulting, which can drive up costs. Customization is also more limited compared to on-premise versions, which may restrict flexibility for businesses with highly specialized processes. Frequent updates, although beneficial for innovation, can sometimes disrupt workflows or require additional testing and training. Integration with non-SAP systems may also pose challenges, depending on the architecture. Additionally, licensing and pricing models can be complex and difficult to navigate, making cost estimation and control a concern. Overall, while SAP S/4HANA Cloud is powerful, its complexity, cost, and customization limitations can be significant hurdles for some organizations. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

8 months

Return on Investment

22 months

Average Discount

17%

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SAP S/4HANA Cloud Features
AP Automation
AR Automation
Audit Trail
Purchase Orders
Requisition
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