Smartsupp Pricing Overview

Smartsupp at a glance

Smartsupp offers free forever package for unlimited number of agents.

You can try our industry-leading AI Shopping Assistant for free and purchase as an add-on.

Our most popular package is Standard where you can find useful features like Chatbot flows, Chatbots for lead generation, Customer satisfaction rating and many more.

The Pro package is suited for larger support and sales teams to increase their efficiency and sales. The Ultimate package is an enterprise solution for companies that need a tailored plan and even more advanced features.

Except for the Ultimate plan, all paid options come with a 14-day free trial.

Smartsupp has 4 pricing editions, from $0 to $239. A free trial of Smartsupp is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Name	Price	Features
FREE	Free999 agents Per Month	Ideal for individuals enhancing website performance with Live Chat. This plan comes with unlimited number of agent seats. Live chat 50 conversations / month FB Messenger integration 14-day chat history Automatic messages Mobile app Shortcuts Show More
STANDARD	Starting at $14.00999 agents Per Month	For early-stage businesses boosting sales and customer experience. This plan comes with unlimited agents seats. Chatbots for automations Chatbots for lead generation Basic statistics Office hours Customer satisfaction rating Engage visitors Show More
PRO	Starting at $24.00999 agents Per Month	Built for support and sales teams to increase their efficiency and sales. This plan includes all the features from Standard plan and many more. Team of agents User roles Multi language Automatic segmentation Advanced branding options Detailed team statistics Show More
ULTIMATE	Starting at $239.00999 agents Per Month	Perfect for large teams requiring advanced support and sales capabilities. AI engage chatbot Chatbot set-up by specialist Dedicated account manager Whatsapp integration API & data exports Payment via wire transfer Show More

Smartsupp pricing & plans

Free Trial is available

Pricing information for Smartsupp is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Smartsupp must be conducted with the seller.

Pricing information was last updated on February 10, 2025

Top-Rated Alternatives

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Smartsupp Alternatives Pricing

The following is a quick overview of editions offered by other Live Chat Software

Tidio Free	FreePer Month	For solo entrepreneurs. Free forever. No credit card requried. 50 Handled Conversations Live Chat Help Desk Social media integrations 50 Lyro AI conversations (one-time) 100 Flows visitors reached Show More
Fin by Intercom Fin with your current helpdesk	$0.991 Resolution	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox Show More
LiveChat Starter	$20.00	When you just set up your small office / home office. 60-day chat history Basic chat customization Agent availability Data security

Various alternatives pricing & plans

Free Trial is available

Pricing information for the above various Smartsupp alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Smartsupp Pricing Reviews

(2)

Mikołaj M.

Business automation make.com

Small-Business (50 or fewer emp.)

4/14/2025

"simple to implement tool that allows you to easily communicate with customers"

5/5

What do you like best about Smartsupp?

Easy to implement, effective in answering customer questions Review collected by and hosted on G2.com.

What do you dislike about Smartsupp?

the price is rather high in my opinion.. Review collected by and hosted on G2.com.

Contact G.

Full Stack Developer

Small-Business (50 or fewer emp.)

4/24/2025

"Support hasn't responded for 4-5 days"

1.5/5

What do you like best about Smartsupp?

Its AI is good if we have an above standard package Review collected by and hosted on G2.com.

What do you dislike about Smartsupp?

Customer support never emailed back. also i tried cancelling the subscription because without help and trial is expiring. It shouldn't be this difficult. Review collected by and hosted on G2.com.