TextUs Reviews & Product Details

TextUs Product Details

TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations.

Product Website

Seller

TextUs

Discussions

TextUs Community

Languages Supported

English

Product Description

TextUs is a business texting application. Texts can be managed from desktop or mobile. Users can text team members and integrate with popular platforms. Texts can be tracked and recorded for results.

Overview by

Anca Bradley

Pricing

Pricing provided by TextUs.

Essentials

Starting at $49.00

1 Accounts Per Month

View More Pricing Information

TextUs Integrations

(10)

Verified by TextUs

TextUs Media

TextUs is the leading messaging engagement platform for recruiters and sales professionals that drives pipeline creation and improves hiring and sales cycle conversion.

Take your campaigns to the next level with images, videos, GIFs and PDFs. Send registered links with clickthrough tracking. Campaigns Pro allows to users have full transparency into their best performing text messages, thus driving higher deliverability, better contact engagement and ultimately ...

TextUs Analytics give you clear visibility into performance. Track message volume, response rates, and campaign engagement in real time. Easily improve ROI with data that helps your team optimize outreach, prove impact, and drive more conversations that convert.

Automate outreach without losing the personal touch. TextUs Sequences let you build multi-step texting cadences that keep conversations moving. Schedule follow-ups, tailor messaging to your audience, and track engagement at every step — so no lead or customer slips through the cracks.

TextUs Demo - Textus Salesforce Integration

Seamless texting inside Salesforce. The new TextUs integration makes it easy to send, receive, and track SMS conversations directly in Salesforce. Sync contacts, log messages automatically, and trigger texts from workflows so your team can boost response rates without ever leaving their CRM.

TextUs Demo - TextUs HubSpot Integration

Text where you work, inside HubSpot. With the TextUs integration, you can send and receive SMS conversations directly from HubSpot, log every interaction automatically, and trigger texts from your existing workflows. Give your team faster response times and a complete view of engagement—all in on...

Official Downloads

(5)

edit

Sales Texting Playbook for Salesforce Teams

The Ultimate Staffing Playbook

Interactive Demo

edit

Try an interactive demo created by the software seller (right here on G2).

Try demo

G2 reviews are authentic and verified.

Here's how.

DK

Derek K.

Medical Recruiter

Mid-Market (51-1000 emp.)

7/31/2025

"Text Us Review"

2.5/5

What do you like best about TextUs?

Ability to link my texting platform to our CRM system Bullhorn. Very easy to see notes track into the system from inbound and outbound messages. Clear tools for broadcasting vs traditional messages. Constantly using to keep in touch with my caregivers. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I think the pop out widget could be more efficient and work better. Sometimes it is clucky with pulling the correct number or numbers in general. Also wish it had an auto refresh every so often or a better notification as there are times I dont see new messages until I refresh the page myself. Review collected by and hosted on G2.com.

AD

Ashley D.

Operations Manager

Small-Business (50 or fewer emp.)

3/4/2024

"Perfect texting tool!"

5/5

What do you like best about TextUs?

TextUs has been a game-changer for our team’s communication. The platform makes it easy to connect with clients, candidates, and partners through real-time text messaging, which has helped us increase engagement and response rates significantly. The interface is intuitive and user-friendly, so it didn’t take long for our team to get comfortable using it Review collected by and hosted on G2.com.

What do you dislike about TextUs?

While reporting is solid, adding more detailed analytics (like response times by user, or performance comparisons across campaigns) would provide even greater insight. Review collected by and hosted on G2.com.

MT

Mohammed T.

Growth Marketer

Small-Business (50 or fewer emp.)

10/9/2024

"Easy to use communication platform for businesses"

4.5/5

What do you like best about TextUs?

We are using to push whatsapp messages to all the leads who have not booked a call, this is something that is driving us good results. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

pricing is something that can be improved, they are positioned to solve enterprises, smbs take a brunt. Review collected by and hosted on G2.com.

What problems is TextUs solving and how is that benefiting you?

TextUs is solving a major issue for us: effective communication. Before we started using it, our team struggled with reaching clients in a timely manner. Emails often got lost in the shuffle, leading to delays and missed opportunities. With TextUs, we can send quick, personalized messages that get immediate attention. This has significantly improved our response times and overall client engagement. Review collected by and hosted on G2.com.

LK

Layne K.

Healthcare Recruiter

Small-Business (50 or fewer emp.)

10/28/2024

"Textus is the best resource that helps me connect with potential candidates."

5/5

What do you like best about TextUs?

My colleagues and I use TextUs daily. I personally have the TextUs extension, on my default browsers tool bar and use Textus continuously throughout my workday. The #1 feature I use constantly is the campaign feature. Which allows me to reach many potential candidates, all at once. I also like the suggestions that TextUs provides. The suggestions help me send engaging messages that capture my candidate’s attention. Recruiting is an extremely "noisy" World to try to capture candidates in. In addition to cold calling, sending emails, reaching out on job boards, and having an application like TextUs, has transformed and elevated the way I communicate with potential candidates. I have had 3 placements all because I was able to connect with a candidate quickly, keep them engaged, and follow-up up with them easily all through the TextUs application. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I would suggest adding the option to add email addresses when uploading lists. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/11/2024

"Simplifies contacting and maintaining communications with candidates"

5/5

What do you like best about TextUs?

The updates took a minute to adjust to, but it’s been great Review collected by and hosted on G2.com.

What do you dislike about TextUs?

A few delays here and there but overall no issues Review collected by and hosted on G2.com.

AV

angel v.

Scheduler

Small-Business (50 or fewer emp.)

9/10/2024

"Best in the market"

5/5

What do you like best about TextUs?

I like that I can reach out to all my workers without having to transfer multiple sources of data. The system is so easy to use that what used to take me a long to complete with other sites now take me seconds to do. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Sometimes it crashes without a reason and can remain down for a few hours. Review collected by and hosted on G2.com.

KP

Kaushik P.

Delivery Lead

Small-Business (50 or fewer emp.)

10/8/2024

"Great! experience using TextUS"

3/5

What do you like best about TextUs?

They have good feature-rich business text messaging software provides campaigns and automation to drive broad engagement and enables. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

The app was difficult to track for metrics as it did not communicate with our internal CRM at the time. Review collected by and hosted on G2.com.

AF

Alexia F.

Small-Business (50 or fewer emp.)

1/30/2024

"Textus enables me to efficiently do my job as a Recruiter"

4/5

What do you like best about TextUs?

I love that I can schedule campaigns in advance and reach massive target groups. I don't need to be sitting in front of my computer sending out tedious messages one at a time. This allows me to be efficient and talk to candidates from my phone at any time. r. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I dislike when the textus server is down, or there's a bug that prevents me from being able to reach candidates. It doesn't happen often, but when it does, it significantly impacts my ability to do my work. Review collected by and hosted on G2.com.

DP

Daphane P.

HR Generalist

Mid-Market (51-1000 emp.)

10/29/2024

"Very user friendly and easy to use."

5/5

What do you like best about TextUs?

setting up different groups is easy and convenient Review collected by and hosted on G2.com.

What do you dislike about TextUs?

the app on my phone doesn't let me send to groups Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

1/31/2024

"LOVE TextUs (although I have a few notes)"

4/5

What do you like best about TextUs?

I love how quick and easy we can communicate with our clients and caregivers. We use it quite frequently in our jobs as recruiters in our agency so it's nice to have something this easy to use to communicate with a lot of people in such a short amount of time. It's easy to text a mass group of people by adding contacts into groups so that comes in handy when it's time to reach out to caregivers for their monthly or annual requirements. It's helped my job as a recruiter immensely! Review collected by and hosted on G2.com.

What do you dislike about TextUs?

The text character limits are the only qualm that I have with TextUs. Sometimes I really need more space to write a message but the limits force me to send multiple messages which isn't as convenient. Sometimes the texts are delivered quickly in those fragments and it takes a few minutes to type all the messages out so candidates get a little confused sometimes. Other than that small thing - TextUs is great! We just need a higher character limit! Review collected by and hosted on G2.com.

What problems is TextUs solving and how is that benefiting you?

TextUs is solving the issue of reaching a large pool of candidates in our area! As a recruiter, we make cold calls and, most of the time, candidates will not answer a call from a number they do not know. However, when we text them a message advertising the jobs we are calling for and they see what the call was pertaining to, we typically get text or call responses. Review collected by and hosted on G2.com.