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Titan

By Titan

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Titan Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the fast and helpful customer support of Titan, quickly resolving issues with great assistance. (11 mentions)
Users appreciate the ease of use of Titan, praising its straightforward design and effective email management features. (7 mentions)
Users find the email tracking feature invaluable for monitoring email interactions, enhancing their business efficiency. (4 mentions)
Users love the great email notification features of Titan, enhancing communication and organization in their inbox. (4 mentions)
Users value the user-friendly organization of Titan, appreciating its simplicity and efficiency across devices. (4 mentions)
Users enjoy the intuitive design of Titan, appreciating its straightforward setup and ease of use across devices. (2 mentions)
Users find it challenging to navigate email threads and prefer better organization options for their inbox. (2 mentions)
Users find the limited integration features of Titan hinder their experience with third-party tools and video conferencing. (2 mentions)
Users desire better integration features in Titan, including video conferencing and third-party tool connectivity. (2 mentions)
Users find the mobile app lacks integration and user-friendliness, limiting its overall effectiveness and appeal. (2 mentions)
Users report notification issues with Titan, including missed alerts for new messages on some devices. (2 mentions)
Users find the email sorting and management features lacking, seeking better automation and simpler interfaces. (1 mentions)
Users report poor customer support with Titan, experiencing slow response times and unhelpful assistance when needed. (1 mentions)

Top Pros or Advantages of Titan

1. Customer Support
Users praise the fast and helpful customer support of Titan, quickly resolving issues with great assistance.
See 11 mentions

See Related User Reviews

Kyo L.
KL

Kyo L.

Small-Business (50 or fewer emp.)

4.5/5

"My new inquiries received have been in the spam box suddenly without any reasons"

What do you like about Titan?

The customer service. Fast and helpful..

TC

Tom C.

Small-Business (50 or fewer emp.)

3.5/5

"Very responsive service times"

What do you like about Titan?

The service team are always very quick to respond and to help. They are very helpful

2. Ease of Use
Users appreciate the ease of use of Titan, praising its straightforward design and effective email management features.
See 7 mentions

See Related User Reviews

DS

Doug S.

Small-Business (50 or fewer emp.)

5.0/5

"Titan - Very Good Tech Help"

What do you like about Titan?

It's prettyt useful to get notified when someone reads an email you've sent, that's a great feature. My main reason for starting to use Titan was to

Jason X.
JX

Jason X.

Small-Business (50 or fewer emp.)

5.0/5

"No Frills Email Provider for My Small Business"

What do you like about Titan?

I love how straight-forward and easy it is to use. It doesn't shove all these fancy features in your face (although it does have a few fancy features

3. Email Tracking
Users find the email tracking feature invaluable for monitoring email interactions, enhancing their business efficiency.
See 4 mentions

See Related User Reviews

DS

Doug S.

Small-Business (50 or fewer emp.)

5.0/5

"Titan - Very Good Tech Help"

What do you like about Titan?

It's prettyt useful to get notified when someone reads an email you've sent, that's a great feature. My main reason for starting to use Titan was to

Jason X.
JX

Jason X.

Small-Business (50 or fewer emp.)

5.0/5

"No Frills Email Provider for My Small Business"

What do you like about Titan?

I love how straight-forward and easy it is to use. It doesn't shove all these fancy features in your face (although it does have a few fancy features

4. Enjoyment
Users love the great email notification features of Titan, enhancing communication and organization in their inbox.
See 4 mentions

See Related User Reviews

DS

Doug S.

Small-Business (50 or fewer emp.)

5.0/5

"Titan - Very Good Tech Help"

What do you like about Titan?

It's prettyt useful to get notified when someone reads an email you've sent, that's a great feature. My main reason for starting to use Titan was to

CJ

Christopher J.

Small-Business (50 or fewer emp.)

5.0/5

"Thank you Titan"

What do you like about Titan?

I had a problem getting Apple Mail to connect and it took several days to figure it out. It was my problem not Titan's. They were super friendly and

5. Simple
Users value the user-friendly organization of Titan, appreciating its simplicity and efficiency across devices.
See 4 mentions

See Related User Reviews

DS

Doug S.

Small-Business (50 or fewer emp.)

5.0/5

"Titan - Very Good Tech Help"

What do you like about Titan?

It's prettyt useful to get notified when someone reads an email you've sent, that's a great feature. My main reason for starting to use Titan was to

Jason X.
JX

Jason X.

Small-Business (50 or fewer emp.)

5.0/5

"No Frills Email Provider for My Small Business"

What do you like about Titan?

I love how straight-forward and easy it is to use. It doesn't shove all these fancy features in your face (although it does have a few fancy features

6. Intuitive
Users enjoy the intuitive design of Titan, appreciating its straightforward setup and ease of use across devices.
See 2 mentions

See Related User Reviews

Mohamed Edris A.
MA

Mohamed Edris A.

Small-Business (50 or fewer emp.)

5.0/5

"a glowing review for Titan"

What do you like about Titan?

Dear All in Titan, I am writing to leave a glowing review for Titan. The prompt and efficient resolution of my recent concern by your team truly im

S

Snježana .

Small-Business (50 or fewer emp.)

5.0/5

"Easy, intuitive and fast"

What do you like about Titan?

Instalation was fast, simple and very intuitive. Everything works amazing, and is very easy to follow instructions. Settings have all of the important

Top Cons or Disadvantages of Titan

1. Folder Management
Users find it challenging to navigate email threads and prefer better organization options for their inbox.
See 2 mentions

See Related User Reviews

Ivsen P.
IP

Ivsen P.

Small-Business (50 or fewer emp.)

3.5/5

"The initial result is good, but lack some features"

What do you dislike about Titan?

I like to work in environments where I can organize my inbox, using subfolders, or tabs. I use to receive, read, and, some of the messages I like to s

SW

Scott W.

Small-Business (50 or fewer emp.)

4.5/5

"Great experience!"

What do you dislike about Titan?

Sometimes I feel like it's hard to navigate email threads on which one is most current!

2. Limited Features
Users find the limited integration features of Titan hinder their experience with third-party tools and video conferencing.
See 2 mentions

See Related User Reviews

Jason X.
JX

Jason X.

Small-Business (50 or fewer emp.)

5.0/5

"No Frills Email Provider for My Small Business"

What do you dislike about Titan?

I wish it would be easier to integrate Google Meets or another video-conferencing link into calendar invitations sent from my Titan account. I also wi

SS

Scott S.

Mid-Market (51-1000 emp.)

4.5/5

"An upgrade to my professional mail service"

What do you dislike about Titan?

The mobile application could be better integrated, easier to use, and more sleek and polished and there could be more opportunities for integration wi

3. Missing Features
Users desire better integration features in Titan, including video conferencing and third-party tool connectivity.
See 2 mentions

See Related User Reviews

Jason X.
JX

Jason X.

Small-Business (50 or fewer emp.)

5.0/5

"No Frills Email Provider for My Small Business"

What do you dislike about Titan?

I wish it would be easier to integrate Google Meets or another video-conferencing link into calendar invitations sent from my Titan account. I also wi

SS

Scott S.

Mid-Market (51-1000 emp.)

4.5/5

"An upgrade to my professional mail service"

What do you dislike about Titan?

The mobile application could be better integrated, easier to use, and more sleek and polished and there could be more opportunities for integration wi

4. Mobile App Limitations
Users find the mobile app lacks integration and user-friendliness, limiting its overall effectiveness and appeal.
See 2 mentions

See Related User Reviews

Kyo L.
KL

Kyo L.

Small-Business (50 or fewer emp.)

4.5/5

"My new inquiries received have been in the spam box suddenly without any reasons"

What do you dislike about Titan?

So far, so good. If possible, please make the Android version have an alert function when a new message arrives. Now my HUAWEI could not receive any n

SS

Scott S.

Mid-Market (51-1000 emp.)

4.5/5

"An upgrade to my professional mail service"

What do you dislike about Titan?

The mobile application could be better integrated, easier to use, and more sleek and polished and there could be more opportunities for integration wi

5. Notification Issues
Users report notification issues with Titan, including missed alerts for new messages on some devices.
See 2 mentions

See Related User Reviews

Kyo L.
KL

Kyo L.

Small-Business (50 or fewer emp.)

4.5/5

"My new inquiries received have been in the spam box suddenly without any reasons"

What do you dislike about Titan?

So far, so good. If possible, please make the Android version have an alert function when a new message arrives. Now my HUAWEI could not receive any n

FT

Faisal T.

Small-Business (50 or fewer emp.)

5.0/5

"Great email provider"

What do you dislike about Titan?

No serious or stoppers observed, but some times our customers read our emails and does not show us that email as been read.

6. Email Management
Users find the email sorting and management features lacking, seeking better automation and simpler interfaces.
See 1 mentions

See Related User Reviews

FT

Faisal T.

Small-Business (50 or fewer emp.)

5.0/5

"Great email provider"

What do you dislike about Titan?

No serious or stoppers observed, but some times our customers read our emails and does not show us that email as been read.

7. Poor Customer Support
Users report poor customer support with Titan, experiencing slow response times and unhelpful assistance when needed.
See 1 mentions

See Related User Reviews

DS

Doug S.

Small-Business (50 or fewer emp.)

5.0/5

"Titan - Very Good Tech Help"

What do you dislike about Titan?

The only problem I've had with Titan has been sorting the DKIM record out, but the Titan team were incredibly helpful in getting that sorted.

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Titan Reviews (558)

View 2 Video Reviews
Reviews

Titan Reviews (558)

View 2 Video Reviews
4.6
558 reviews
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S
Hairstylist blogger
Small-Business (50 or fewer emp.)
"Easy, intuitive and fast"
What do you like best about Titan?

Instalation was fast, simple and very intuitive. Everything works amazing, and is very easy to follow instructions. Settings have all of the important stuff to help you make a professional looking email and is again very easy to follow instructions even if you are doing it for the first time. Support is excelant and answers within minutes, accurate and efficient. I have been able to solve my issues fast and with no further problems. I recomend Titan 10/10 Review collected by and hosted on G2.com.

What do you dislike about Titan?

For now I have no issues. Everything I need works perfectly. Review collected by and hosted on G2.com.

Swain L.
SL
Founder
Mid-Market (51-1000 emp.)
"Very nice support"
What do you like best about Titan?

Great support! I have a problem they help me with it. Review collected by and hosted on G2.com.

What do you dislike about Titan?

It's a little bit too minimalism, you have to find out somewhere hidden functions, Like you need to enable 3rd party app for IMAP. Review collected by and hosted on G2.com.

DL
Consultant
Small-Business (50 or fewer emp.)
"One of the best platforms I have used for my mails"
What do you like best about Titan?

There's a old saying keep it simple. I might be old school, but this platform works. Review collected by and hosted on G2.com.

What do you dislike about Titan?

I constantly get messages that someone is trying to check my mails. Super annoying. Review collected by and hosted on G2.com.

Ivsen P.
IP
Professor/Mentor
Small-Business (50 or fewer emp.)
"The initial result is good, but lack some features"
What do you like best about Titan?

The good thing is that it works fine for me. I receive, print when I want, send e-mails the same way as any other I use like Outlook and Google Review collected by and hosted on G2.com.

What do you dislike about Titan?

I like to work in environments where I can organize my inbox, using subfolders, or tabs. I use to receive, read, and, some of the messages I like to store them for future research. Review collected by and hosted on G2.com.

Mohamed Edris A.
MA
Managing Director
Small-Business (50 or fewer emp.)
"a glowing review for Titan"
What do you like best about Titan?

Dear All in Titan,

I am writing to leave a glowing review for Titan. The prompt and efficient resolution of my recent concern by your team truly impressed me. The exceptional support provided reflects the dedication and professionalism of Titan's product support.

The seamless experience and the commitment to going the extra mile for customers like me make Titan stand out as a top-tier solution for business email. I am thoroughly satisfied and confident in recommending Titan to others seeking a reliable email service.

Thank you for your outstanding service and for consistently prioritizing customer satisfaction.

Warm regards,

Mohamed Edris

be in salt Review collected by and hosted on G2.com.

What do you dislike about Titan?

I have three email addresses from the same domain, one of them is very full, and I want to update only one, but they refuse, and ask to update all three emails together Review collected by and hosted on G2.com.

SS
Assistant Public Works Director
Mid-Market (51-1000 emp.)
"An upgrade to my professional mail service"
What do you like best about Titan?

Titan’s neat and simple interface along with features like read receipts, send later, email templates etc. have further improved my email usage. The improved security and privacy assurance is also relieving. Review collected by and hosted on G2.com.

What do you dislike about Titan?

The mobile application could be better integrated, easier to use, and more sleek and polished and there could be more opportunities for integration with third-party tools. Review collected by and hosted on G2.com.

David B.
DB
Coach and Teacher
Small-Business (50 or fewer emp.)
"Perhaps the worst email client I have used in 30 years"
What do you like best about Titan?

I don't find much to like about Titan. It's a step up from Compuserve email, which I was using in the 1990s, but a step down when compared to Outlook, Gmail, Thunderbird, and any other email client I've used since. Review collected by and hosted on G2.com.

What do you dislike about Titan?

Buggy, terrible spam filter that stuffs good mail into spam, span into my Inbox, ignores some of its own filters, and can't be adjusted or turned off. This alone wastes 10-15 minutes a day doing things my email client would do automatically if I could turn the filter off. Frequently needs to be resynced to show current email. Frequently fails to show the "spam" button, delete spam when asked to, and mark emails as read when asked to. There's nothing I like about this product, which is a rare response for me.

I'm bewildered by the positive reviews here. If I had to option to switch to something else, I would in a microsecond, but unfortunately my hosting provide tied itself to Titan, as incorrectly named a product as any I've encountered, and I'm stuck with it for four years. Review collected by and hosted on G2.com.

Jason X.
JX
Legal Operations Specialist and Junior Corporate Counsel
Small-Business (50 or fewer emp.)
"No Frills Email Provider for My Small Business"
What do you like best about Titan?

I love how straight-forward and easy it is to use. It doesn't shove all these fancy features in your face (although it does have a few fancy features which I don't normally use) and does the basics right. For example, every email comes with a tracker to see whether your email has been opened or not, and by whom and at what time and date. This is a feature that's super useful to have as a small business. Review collected by and hosted on G2.com.

What do you dislike about Titan?

I wish it would be easier to integrate Google Meets or another video-conferencing link into calendar invitations sent from my Titan account. I also wish it would have integrations with Integrately, Zapier etc. too. Review collected by and hosted on G2.com.

DS
Small-Business (50 or fewer emp.)
"Titan - Very Good Tech Help"
What do you like best about Titan?

It's prettyt useful to get notified when someone reads an email you've sent, that's a great feature.

My main reason for starting to use Titan was to have a business email account, ie emails come from 'Doug@Pepperpictures' and got a gmail or similar.

Also like the fact you can filter out spam and pesky unsubscribables straight to trash, saving lots of time and leaving only pertinent emails in your inbox; plus those can be split into Priority and Other, thus further organising. Review collected by and hosted on G2.com.

What do you dislike about Titan?

The only problem I've had with Titan has been sorting the DKIM record out, but the Titan team were incredibly helpful in getting that sorted. Review collected by and hosted on G2.com.

SW
Small-Business (50 or fewer emp.)
"Great experience!"
What do you like best about Titan?

I love the usefulness it has for my business. I can see when someone reads an email and it's been a huge blessing for my business. I have a professional email address that diverts them to my website by having my website part of my address name and overall I have really enjoyed this service. I also have received help super quick and very thorough follow ups as well. I appreciate everything I have experienced so far! Review collected by and hosted on G2.com.

What do you dislike about Titan?

Sometimes I feel like it's hard to navigate email threads on which one is most current! Review collected by and hosted on G2.com.