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Best Email Software

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Email software facilitates the transmission of electronic mail from one user to another. Email provides businesses a fast, accessible way to communicate important information and conduct business with clients, prospective buyers, and coworkers.

Email software includes a web-based or desktop email client that manages and formats emails by communicating with an email server. This software facilitates various business tasks, including disseminating promotional information, distributing company newsletters, and sharing onboarding information.

Email enables the secure transmission of documents, contact information, and other large-scale attachments internally and externally. It remains one of the most efficient means of internal and external communication and is used by all personnel within a business regardless of their team. Usually, the company email system is managed by IT specialists who help block spam and unwanted senders, ensure secure gateways for internal communication, and monitor for any security issues that may arise.

Email software integrates with products such as email management software and email verification software, which add functionality to the basic features of email. email marketing software enables marketing teams to leverage email for promoting campaigns. Tools like secure email gateway software, email anti-spam software, and intelligent email protection software are integrated with email platforms to enhance security.

To qualify for inclusion in the Email category, a product must:

Have an inbox where messages can be received, searched, sorted, and managed
Allow the transmission of both text and attachments
Allow a user to archive messages
Have an address book or contact list feature
Alert users about a message’s delivery status
Integrate with calendar, instant messaging, reminder, or note-taking software
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Best Email Software At A Glance

Highest Performer:
Easiest to Use:
Top Trending:
Best Free Software:
Show LessShow More
Easiest to Use:
Top Trending:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
120 Listings in Email Available
(46,719)4.6 out of 5
2nd Easiest To Use in Email software
View top Consulting Services for Google Workspace
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

    Users
    • Student
    • Teacher
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 46% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Google Workspace is a cloud-based platform that provides a suite of productivity and collaboration tools such as Gmail, Docs, Sheets, Slides, and Meet.
    • Reviewers like the seamless integration of the tools, the ease of use, and the real-time collaboration features, which make teamwork efficient regardless of location.
    • Users experienced limitations with offline functionality, slow syncing or downloading of large files in Drive, and found advanced features in Docs and Sheets to be limited compared to other office suites.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google Workspace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,639
    Team Collaboration
    897
    Integrations
    838
    Intuitive
    667
    Easy Access
    652
    Cons
    Missing Features
    584
    Limited Features
    562
    Lacking Features
    255
    Limited Customization
    236
    Expensive
    216
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Workspace features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Ease of Use
    Average: 8.4
    8.6
    Quality of Support
    Average: 8.3
    9.1
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,788,922 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    316,397 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

Users
  • Student
  • Teacher
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 46% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Google Workspace is a cloud-based platform that provides a suite of productivity and collaboration tools such as Gmail, Docs, Sheets, Slides, and Meet.
  • Reviewers like the seamless integration of the tools, the ease of use, and the real-time collaboration features, which make teamwork efficient regardless of location.
  • Users experienced limitations with offline functionality, slow syncing or downloading of large files in Drive, and found advanced features in Docs and Sheets to be limited compared to other office suites.
Google Workspace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,639
Team Collaboration
897
Integrations
838
Intuitive
667
Easy Access
652
Cons
Missing Features
584
Limited Features
562
Lacking Features
255
Limited Customization
236
Expensive
216
Google Workspace features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.6
9.3
Ease of Use
Average: 8.4
8.6
Quality of Support
Average: 8.3
9.1
Ease of Admin
Average: 8.4
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,788,922 Twitter followers
LinkedIn® Page
www.linkedin.com
316,397 employees on LinkedIn®
(3,201)4.5 out of 5
3rd Easiest To Use in Email software
View top Consulting Services for Microsoft Outlook
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Work efficiently with email, calendar, contacts, tasks, and more—together in one place. Office integration lets you share attachments right from OneDrive, access contacts, and view LinkedIn profiles.

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 40% Enterprise
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Microsoft Outlook is a personal email service and part of the Microsoft Office Suite, used for email management, calendar scheduling, and task organization, with seamless integration with other Microsoft tools like Teams, OneDrive, and Word.
    • Reviewers appreciate Outlook's user-friendly interface, its ability to integrate with other Microsoft products, and its robust features such as shared calendars, powerful search options, and the ability to access older emails without internet access.
    • Reviewers experienced issues with Outlook feeling heavy and slow, especially with large mailboxes, syncing issues across devices, and a less intuitive mobile app experience, along with difficulties in customizing rules and layouts.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Outlook Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    222
    Integrations
    115
    Features
    97
    Scheduling
    93
    Calendar Integration
    89
    Cons
    Slow Performance
    57
    Slow Loading
    53
    Missing Features
    50
    Email Management
    44
    Learning Curve
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Outlook features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Ease of Use
    Average: 8.4
    8.6
    Quality of Support
    Average: 8.3
    8.6
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,963,646 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    232,306 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Work efficiently with email, calendar, contacts, tasks, and more—together in one place. Office integration lets you share attachments right from OneDrive, access contacts, and view LinkedIn profiles.

Users
  • Software Engineer
  • Project Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 40% Enterprise
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Microsoft Outlook is a personal email service and part of the Microsoft Office Suite, used for email management, calendar scheduling, and task organization, with seamless integration with other Microsoft tools like Teams, OneDrive, and Word.
  • Reviewers appreciate Outlook's user-friendly interface, its ability to integrate with other Microsoft products, and its robust features such as shared calendars, powerful search options, and the ability to access older emails without internet access.
  • Reviewers experienced issues with Outlook feeling heavy and slow, especially with large mailboxes, syncing issues across devices, and a less intuitive mobile app experience, along with difficulties in customizing rules and layouts.
Microsoft Outlook Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
222
Integrations
115
Features
97
Scheduling
93
Calendar Integration
89
Cons
Slow Performance
57
Slow Loading
53
Missing Features
50
Email Management
44
Learning Curve
32
Microsoft Outlook features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.0
Ease of Use
Average: 8.4
8.6
Quality of Support
Average: 8.3
8.6
Ease of Admin
Average: 8.4
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,963,646 Twitter followers
LinkedIn® Page
www.linkedin.com
232,306 employees on LinkedIn®
Ownership
MSFT

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(1,097)4.7 out of 5
5th Easiest To Use in Email software
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Superhuman is the leading AI-native email app for high-performing teams. Fly through your inbox, be more responsive to what matters most, and collaborate faster than ever before. Superhuman helps team

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Superhuman is an email management software that uses AI enhancements and keyboard shortcuts to streamline the process of managing emails.
    • Reviewers appreciate the software's efficient email sorting, time-saving keyboard shortcuts, and the integration of AI features that assist in drafting emails and improving writing.
    • Reviewers noted some challenges with the software's learning curve, the high price point, and limitations in certain features such as calendar integration and search functionality across multiple email accounts.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Superhuman Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    234
    Ease of Use
    231
    Keyboard Shortcuts
    175
    Speed
    167
    Inbox Management
    138
    Cons
    Learning Curve
    68
    Expensive
    65
    Steep Learning Curve
    63
    Missing Features
    54
    Email Management
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Superhuman features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Ease of Use
    Average: 8.4
    9.6
    Quality of Support
    Average: 8.3
    9.3
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California, United States
    Twitter
    @Superhuman
    52,395 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Superhuman is the leading AI-native email app for high-performing teams. Fly through your inbox, be more responsive to what matters most, and collaborate faster than ever before. Superhuman helps team

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Superhuman is an email management software that uses AI enhancements and keyboard shortcuts to streamline the process of managing emails.
  • Reviewers appreciate the software's efficient email sorting, time-saving keyboard shortcuts, and the integration of AI features that assist in drafting emails and improving writing.
  • Reviewers noted some challenges with the software's learning curve, the high price point, and limitations in certain features such as calendar integration and search functionality across multiple email accounts.
Superhuman Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
234
Ease of Use
231
Keyboard Shortcuts
175
Speed
167
Inbox Management
138
Cons
Learning Curve
68
Expensive
65
Steep Learning Curve
63
Missing Features
54
Email Management
35
Superhuman features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.2
Ease of Use
Average: 8.4
9.6
Quality of Support
Average: 8.3
9.3
Ease of Admin
Average: 8.4
Seller Details
Company Website
Year Founded
2015
HQ Location
San Francisco, California, United States
Twitter
@Superhuman
52,395 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
(660)4.4 out of 5
6th Easiest To Use in Email software
Save to My Lists
Entry Level Price:$1.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What does Zoho Mail offer? With 16 million happy users and more than a decade of experience, Zoho Mail is packed with useful features. It nails down the basics and also caters to demanding businesses

    Users
    • Founder
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 76% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Mail is an email service that provides security features, email organization tools, and integration with other Zoho applications.
    • Reviewers frequently mention the clean and intuitive interface, robust organization tools, seamless integration with other Zoho applications, and the built-in calendar and task management features as standout features of Zoho Mail.
    • Reviewers mentioned occasional slow loading times, especially with large attachments or during peak usage hours, a cluttered and unintuitive user interface, limited storage on lower-tier plans, and a challenging initial setup for custom domains.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Mail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Email Management
    21
    Easy Setup
    13
    Integrations
    13
    Intuitive
    12
    Cons
    Email Issues
    8
    Limited Storage
    6
    Integration Issues
    4
    Learning Curve
    4
    Missing Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Mail features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Ease of Use
    Average: 8.4
    8.4
    Quality of Support
    Average: 8.3
    8.7
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    134,600 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28,103 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

What does Zoho Mail offer? With 16 million happy users and more than a decade of experience, Zoho Mail is packed with useful features. It nails down the basics and also caters to demanding businesses

Users
  • Founder
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 76% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Mail is an email service that provides security features, email organization tools, and integration with other Zoho applications.
  • Reviewers frequently mention the clean and intuitive interface, robust organization tools, seamless integration with other Zoho applications, and the built-in calendar and task management features as standout features of Zoho Mail.
  • Reviewers mentioned occasional slow loading times, especially with large attachments or during peak usage hours, a cluttered and unintuitive user interface, limited storage on lower-tier plans, and a challenging initial setup for custom domains.
Zoho Mail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Email Management
21
Easy Setup
13
Integrations
13
Intuitive
12
Cons
Email Issues
8
Limited Storage
6
Integration Issues
4
Learning Curve
4
Missing Features
4
Zoho Mail features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.0
Ease of Use
Average: 8.4
8.4
Quality of Support
Average: 8.3
8.7
Ease of Admin
Average: 8.4
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
134,600 Twitter followers
LinkedIn® Page
www.linkedin.com
28,103 employees on LinkedIn®
Phone
+1 (888) 900-9646
(152)3.9 out of 5
9th Easiest To Use in Email software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mail makes it easy to manage all your email from a single, ad-free inbox. It features powerful search capabilities. Supports Gmail, MS Exchange, and others.

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apple Mail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Clean Interface
    1
    Intuitive
    1
    Navigation Ease
    1
    Notifications
    1
    Cons
    Inefficient Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apple Mail features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.6
    8.4
    Ease of Use
    Average: 8.4
    8.0
    Quality of Support
    Average: 8.3
    7.9
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apple
    Year Founded
    1976
    HQ Location
    Cupertino, CA
    Twitter
    @Apple
    9,979,606 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    162,831 employees on LinkedIn®
    Ownership
    NASDAQ:AAPL
Product Description
How are these determined?Information
This description is provided by the seller.

Mail makes it easy to manage all your email from a single, ad-free inbox. It features powerful search capabilities. Supports Gmail, MS Exchange, and others.

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 33% Mid-Market
Apple Mail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Clean Interface
1
Intuitive
1
Navigation Ease
1
Notifications
1
Cons
Inefficient Search Functionality
1
Apple Mail features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.6
8.4
Ease of Use
Average: 8.4
8.0
Quality of Support
Average: 8.3
7.9
Ease of Admin
Average: 8.4
Seller Details
Seller
Apple
Year Founded
1976
HQ Location
Cupertino, CA
Twitter
@Apple
9,979,606 Twitter followers
LinkedIn® Page
www.linkedin.com
162,831 employees on LinkedIn®
Ownership
NASDAQ:AAPL
(122)4.6 out of 5
1st Easiest To Use in Email software
Save to My Lists
Entry Level Price:$1.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 130,000 small businesses trust Neo. Neo is an all-in-one business email platfo

    Users
    • Director
    • CEO
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 88% Small-Business
    • 5% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Neo is a platform that integrates various tools such as aliases, domain integration, calendar, and email design under one roof, aiming to eliminate the need for a separate email marketing platform in early stages.
    • Reviewers frequently mention the user-friendly nature of the platform, its affordability, and the timely delivery of business emails, which has significantly improved their business activities and made complex processes easy to manage.
    • Reviewers mentioned that while Neo tries to do many things, it may not match specialized tools in depth, such as advanced segmentation, drip automations, or deep analytics, and they would like to see more advanced customization options and deeper integration features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Neo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Customer Support
    28
    User Interface
    23
    Intuitive
    19
    Easy Setup
    18
    Cons
    Limited Features
    12
    Missing Features
    12
    Pricing Issues
    11
    Expensive
    7
    Difficult Setup
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Neo features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Ease of Use
    Average: 8.4
    9.1
    Quality of Support
    Average: 8.3
    9.4
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Neo
    HQ Location
    Boston, US
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 130,000 small businesses trust Neo. Neo is an all-in-one business email platfo

Users
  • Director
  • CEO
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 88% Small-Business
  • 5% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Neo is a platform that integrates various tools such as aliases, domain integration, calendar, and email design under one roof, aiming to eliminate the need for a separate email marketing platform in early stages.
  • Reviewers frequently mention the user-friendly nature of the platform, its affordability, and the timely delivery of business emails, which has significantly improved their business activities and made complex processes easy to manage.
  • Reviewers mentioned that while Neo tries to do many things, it may not match specialized tools in depth, such as advanced segmentation, drip automations, or deep analytics, and they would like to see more advanced customization options and deeper integration features.
Neo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Customer Support
28
User Interface
23
Intuitive
19
Easy Setup
18
Cons
Limited Features
12
Missing Features
12
Pricing Issues
11
Expensive
7
Difficult Setup
5
Neo features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.5
Ease of Use
Average: 8.4
9.1
Quality of Support
Average: 8.3
9.4
Ease of Admin
Average: 8.4
Seller Details
Seller
Neo
HQ Location
Boston, US
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
(15)4.7 out of 5
7th Easiest To Use in Email software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spark for Teams is a collaborative email platform builds on the foundation of the Spark email app, which is widely recognized for its smart features that help users manage their email more efficiently

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spark for Teams Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Email Management
    10
    Collaboration
    9
    Conversations
    8
    Ease of Use
    8
    Communication
    7
    Cons
    Bug Issues
    3
    Software Bugs
    3
    Sync Issues
    3
    Infrequent Updates
    2
    Missing Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spark for Teams features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Ease of Use
    Average: 8.4
    10.0
    Quality of Support
    Average: 8.3
    9.8
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Readdle
    Year Founded
    2007
    HQ Location
    Odessa, Ukraine
    Twitter
    @Readdle
    26,101 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    307 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spark for Teams is a collaborative email platform builds on the foundation of the Spark email app, which is widely recognized for its smart features that help users manage their email more efficiently

Users
No information available
Industries
No information available
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
Spark for Teams Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Email Management
10
Collaboration
9
Conversations
8
Ease of Use
8
Communication
7
Cons
Bug Issues
3
Software Bugs
3
Sync Issues
3
Infrequent Updates
2
Missing Features
2
Spark for Teams features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.6
9.4
Ease of Use
Average: 8.4
10.0
Quality of Support
Average: 8.3
9.8
Ease of Admin
Average: 8.4
Seller Details
Seller
Readdle
Year Founded
2007
HQ Location
Odessa, Ukraine
Twitter
@Readdle
26,101 Twitter followers
LinkedIn® Page
www.linkedin.com
307 employees on LinkedIn®
Entry Level Price:Starting at $2.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HostArmada is a privately owned and independently funded web hosting provider that started in November 2019 with a team dedicated to providing fast, secure, and reliable web hosting services. HostAr

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HostArmada is a hosting service that provides shared hosting, customer support, and technical solutions for business sites and Node.js apps.
    • Reviewers frequently mention the exceptional customer support, reliable servers, and the ease of upgrading or downgrading services as needed, along with the quick response time and the professional and friendly nature of the support team.
    • Reviewers mentioned the limited options besides NGINX by default, the lack of more granular dashboards and additional global locations, and the high renewal prices after attractive introductory rates.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HostArmada Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    149
    Helpful
    107
    Quick Response
    78
    Reliability
    72
    Web Hosting
    63
    Cons
    Expensive
    14
    High Cost
    10
    Pricing Issues
    10
    High Renewal Costs
    9
    Renewal Costs
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HostArmada features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.7
    Ease of Use
    Average: 8.4
    10.0
    Quality of Support
    Average: 8.3
    9.7
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Delaware, Wilmington
    Twitter
    @HostArmada
    157 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HostArmada is a privately owned and independently funded web hosting provider that started in November 2019 with a team dedicated to providing fast, secure, and reliable web hosting services. HostAr

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HostArmada is a hosting service that provides shared hosting, customer support, and technical solutions for business sites and Node.js apps.
  • Reviewers frequently mention the exceptional customer support, reliable servers, and the ease of upgrading or downgrading services as needed, along with the quick response time and the professional and friendly nature of the support team.
  • Reviewers mentioned the limited options besides NGINX by default, the lack of more granular dashboards and additional global locations, and the high renewal prices after attractive introductory rates.
HostArmada Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
149
Helpful
107
Quick Response
78
Reliability
72
Web Hosting
63
Cons
Expensive
14
High Cost
10
Pricing Issues
10
High Renewal Costs
9
Renewal Costs
9
HostArmada features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.6
9.7
Ease of Use
Average: 8.4
10.0
Quality of Support
Average: 8.3
9.7
Ease of Admin
Average: 8.4
Seller Details
Year Founded
2019
HQ Location
Delaware, Wilmington
Twitter
@HostArmada
157 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Namecheap's Professional Business Email hosting offers a secure, reliable, and feature-rich email solution tailored for businesses seeking to establish a professional online presence. By utilizing you

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 83% Small-Business
    • 8% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Namecheap email features and usability ratings that predict user satisfaction
    6.1
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Ease of Use
    Average: 8.4
    8.3
    Quality of Support
    Average: 8.3
    7.2
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    namecheap
    Year Founded
    2001
    HQ Location
    Phoenix , Arizona
    Twitter
    @Namecheap
    124,964 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,633 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Namecheap's Professional Business Email hosting offers a secure, reliable, and feature-rich email solution tailored for businesses seeking to establish a professional online presence. By utilizing you

Users
No information available
Industries
No information available
Market Segment
  • 83% Small-Business
  • 8% Enterprise
Namecheap email features and usability ratings that predict user satisfaction
6.1
Has the product been a good partner in doing business?
Average: 8.6
9.2
Ease of Use
Average: 8.4
8.3
Quality of Support
Average: 8.3
7.2
Ease of Admin
Average: 8.4
Seller Details
Seller
namecheap
Year Founded
2001
HQ Location
Phoenix , Arizona
Twitter
@Namecheap
124,964 Twitter followers
LinkedIn® Page
www.linkedin.com
1,633 employees on LinkedIn®
(558)4.6 out of 5
8th Easiest To Use in Email software
Save to My Lists
Entry Level Price:$2.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Titan is the first customer-centric email suite created specifically for professionals and small business owners, with features designed to enable deeper, more meaningful relationships with customers.

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Titan Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    11
    Ease of Use
    7
    Email Tracking
    4
    Enjoyment
    4
    Simple
    4
    Cons
    Folder Management
    2
    Limited Features
    2
    Missing Features
    2
    Mobile App Limitations
    2
    Notification Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Titan features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Ease of Use
    Average: 8.4
    9.4
    Quality of Support
    Average: 8.3
    9.3
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Titan
    Year Founded
    2018
    HQ Location
    Mumbai, IN
    Twitter
    @TitanEmail
    625 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    541 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Titan is the first customer-centric email suite created specifically for professionals and small business owners, with features designed to enable deeper, more meaningful relationships with customers.

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
Titan Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
11
Ease of Use
7
Email Tracking
4
Enjoyment
4
Simple
4
Cons
Folder Management
2
Limited Features
2
Missing Features
2
Mobile App Limitations
2
Notification Issues
2
Titan features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.3
Ease of Use
Average: 8.4
9.4
Quality of Support
Average: 8.3
9.3
Ease of Admin
Average: 8.4
Seller Details
Seller
Titan
Year Founded
2018
HQ Location
Mumbai, IN
Twitter
@TitanEmail
625 Twitter followers
LinkedIn® Page
www.linkedin.com
541 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    When you sign up for Professional Email, every time you send @your business.com emails, you're getting your business name and website out there.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 84% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoDaddy Email & Office features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    8.1
    Ease of Use
    Average: 8.4
    7.9
    Quality of Support
    Average: 8.3
    8.7
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoDaddy
    Year Founded
    1997
    HQ Location
    Scottsdale, AZ
    Twitter
    @GoDaddy
    279,169 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,647 employees on LinkedIn®
    Ownership
    NYSE:GDDY
Product Description
How are these determined?Information
This description is provided by the seller.

When you sign up for Professional Email, every time you send @your business.com emails, you're getting your business name and website out there.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 84% Small-Business
  • 16% Mid-Market
GoDaddy Email & Office features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.6
8.1
Ease of Use
Average: 8.4
7.9
Quality of Support
Average: 8.3
8.7
Ease of Admin
Average: 8.4
Seller Details
Seller
GoDaddy
Year Founded
1997
HQ Location
Scottsdale, AZ
Twitter
@GoDaddy
279,169 Twitter followers
LinkedIn® Page
www.linkedin.com
8,647 employees on LinkedIn®
Ownership
NYSE:GDDY
(173)4.7 out of 5
Optimized for quick response
11th Easiest To Use in Email software
Save to My Lists
Entry Level Price:Starting at $25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The MDaemon Email Server was one of the first Microsoft Exchange alternatives offered to businesses around the world. It has been developed with the ongoing input from IT professionals seeking an easy

    Users
    • IT Manager
    • President
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MDaemon Email Server Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    3
    Calendar Integration
    2
    User Interface
    2
    Ease of Use
    1
    Easy Access
    1
    Cons
    Learning Curve
    2
    Email Management
    1
    Inefficient Search Functionality
    1
    Mobile App Limitations
    1
    Performance Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MDaemon Email Server features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Ease of Use
    Average: 8.4
    8.8
    Quality of Support
    Average: 8.3
    9.0
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1996
    HQ Location
    Grapevine, TX
    Twitter
    @MDaemon_Email
    650 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The MDaemon Email Server was one of the first Microsoft Exchange alternatives offered to businesses around the world. It has been developed with the ongoing input from IT professionals seeking an easy

Users
  • IT Manager
  • President
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 44% Small-Business
MDaemon Email Server Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
3
Calendar Integration
2
User Interface
2
Ease of Use
1
Easy Access
1
Cons
Learning Curve
2
Email Management
1
Inefficient Search Functionality
1
Mobile App Limitations
1
Performance Issues
1
MDaemon Email Server features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.6
9.0
Ease of Use
Average: 8.4
8.8
Quality of Support
Average: 8.3
9.0
Ease of Admin
Average: 8.4
Seller Details
Company Website
Year Founded
1996
HQ Location
Grapevine, TX
Twitter
@MDaemon_Email
650 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your secu

    Users
    • Consultant
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 55% Enterprise
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BlackBerry UEM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Security
    5
    Easy Access
    4
    File Sharing
    4
    Intuitive
    4
    Cons
    Expensive
    4
    Missing Features
    3
    Outdated Technology
    3
    Poor Interface Design
    3
    Poor UI
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BlackBerry UEM features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.6
    8.0
    Ease of Use
    Average: 8.4
    7.9
    Quality of Support
    Average: 8.3
    7.8
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1984
    HQ Location
    Waterloo, Ontario
    Twitter
    @BlackBerry
    3,685,998 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,128 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your secu

Users
  • Consultant
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 55% Enterprise
  • 27% Small-Business
BlackBerry UEM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Security
5
Easy Access
4
File Sharing
4
Intuitive
4
Cons
Expensive
4
Missing Features
3
Outdated Technology
3
Poor Interface Design
3
Poor UI
3
BlackBerry UEM features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.6
8.0
Ease of Use
Average: 8.4
7.9
Quality of Support
Average: 8.3
7.8
Ease of Admin
Average: 8.4
Seller Details
Company Website
Year Founded
1984
HQ Location
Waterloo, Ontario
Twitter
@BlackBerry
3,685,998 Twitter followers
LinkedIn® Page
www.linkedin.com
2,128 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Canary learns how you email. It can write your emails, surface what needs attention, silence spam, and much more. Say hello to your Inbox Copilot.

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 85% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Canary Mail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Integration
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Implementation
    1
    Easy Integrations
    1
    Cons
    Attachment Issues
    1
    Confusing Interface
    1
    Email Management
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Canary Mail features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Ease of Use
    Average: 8.4
    9.2
    Quality of Support
    Average: 8.3
    9.3
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    San Francisco, US
    Twitter
    @CanaryMailApp
    7,733 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Canary learns how you email. It can write your emails, surface what needs attention, silence spam, and much more. Say hello to your Inbox Copilot.

Users
No information available
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 85% Small-Business
  • 10% Mid-Market
Canary Mail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Integration
1
Customer Support
1
Ease of Use
1
Easy Implementation
1
Easy Integrations
1
Cons
Attachment Issues
1
Confusing Interface
1
Email Management
1
Learning Curve
1
Canary Mail features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.6
9.2
Ease of Use
Average: 8.4
9.2
Quality of Support
Average: 8.3
9.3
Ease of Admin
Average: 8.4
Seller Details
Year Founded
2017
HQ Location
San Francisco, US
Twitter
@CanaryMailApp
7,733 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
(19)4.3 out of 5
12th Easiest To Use in Email software
View top Consulting Services for IceWarp
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IceWarp is a provider of comprehensive messaging solutions for every business class, size and niche.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 58% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IceWarp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Intuitive
    1
    Navigation Ease
    1
    Video Conferencing
    1
    Cons
    Email Management
    1
    Folder Management
    1
    Improvement Needed
    1
    Missing Features
    1
    Software Instability
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IceWarp features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.4
    8.2
    Quality of Support
    Average: 8.3
    9.4
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IceWarp
    Year Founded
    2001
    HQ Location
    Springfield, US
    LinkedIn® Page
    www.linkedin.com
    108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IceWarp is a provider of comprehensive messaging solutions for every business class, size and niche.

Users
No information available
Industries
No information available
Market Segment
  • 58% Mid-Market
  • 42% Small-Business
IceWarp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Intuitive
1
Navigation Ease
1
Video Conferencing
1
Cons
Email Management
1
Folder Management
1
Improvement Needed
1
Missing Features
1
Software Instability
1
IceWarp features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.6
8.7
Ease of Use
Average: 8.4
8.2
Quality of Support
Average: 8.3
9.4
Ease of Admin
Average: 8.4
Seller Details
Seller
IceWarp
Year Founded
2001
HQ Location
Springfield, US
LinkedIn® Page
www.linkedin.com
108 employees on LinkedIn®

Learn More About Email Software

What is Email Software?

Email is the main gateway for internal and external communication within a company. As such, it’s crucial to implement a software that is intuitive, organized, secure, and efficient.

Email software can achieve a variety of other tasks for your company, such as deploying marketing campaigns, engaging consumers, setting task reminders, chatting with other employees, keeping a schedule for meetings, and more. Considerations for what email software to use should depend on your company size, business industry, security requirements, storage space, and pricing.

Key Benefits of Email Software:

  • Send and receive important business messages between employees
  • Improve outreach with email marketing campaigns
  • Keep a permanent record of all messages that are sent and received
  • Send and receive important business messages from anywhere at any time

Why Use Email Software?

There are infinite reasons to implement email software at your company, but the most important one is communication. Whether this means conveying an important message to coworkers or delivering your brand message to prospective customers, the main function is to relay a message.

Email can also help with customer engagement. Customizable email platforms allow companies to illustrate their brand and communicate their company’s mission statement. When a client or a prospective lead receives an email from your company, you can deliver your marketing message with taglines, logos, and customizable email signatures. This helps keep your brand in the spotlight.

Email software is also the vehicle for all of your email marketing campaigns, which can help generate leads and drive more business to your company. Email marketing tactics such as customer targeting and calls to action can help gain more subscribers and translate to a higher ROI.

Who Uses Email Software?

All employees in your company can benefit from email software, since it’s the main form of communication for important documents and messages. However, some employees will be sending out more emails than others. Those employees may work in departments such as:

Marketing

Email has the built-in capability of being sent in bulk, which makes it the perfect software to use for mass marketing campaigns. Marketing teams often gather leads from the company’s CRM and send out marketing campaigns. This is a great way to elicit a meaningful call to action for prospective buyers. Oftentimes, email marketing is also integrated with AI software to automate email marketing on a scheduled basis. This benefits the marketing team by making the process less tedious and more efficient.

Customer Service

Customer service and success teams constantly answer inquiries via email. A business’ email software should include auto-generated responses these teams can use to alert customers that their inquiry will be answered promptly. Most email software will vary with their ability to customize auto-generated responses, so make sure to evaluate this before choosing an email software.

HR

HR teams use email to inform employees of any updates related to the office. This can include calendar updates, payroll changes, and much more. HR teams need a streamlined email solution so they can easily prioritize their schedules.

Kinds of Email Software

Email Client

An email client is a software platform that allows you to access your email without logging onto the web. Email client software works through POP3 and IMAP addressing. This means that you can access your email through your desktop programs. Email clients offer the benefit of extra security with more encryption to protect your emails. The main drawback here is that users will find it difficult to access their email from other computers, since an email client is usually installed on the user’s desktop.

Webmail

Webmail is a software platform that allows users to access emails through a web browser. The main benefit of webmail is mobile access. If you are travelling somewhere and forget to bring your laptop, you can easily access your email on any other computer as long as you have internet access. Furthermore, most webmail software has built-in suites that feature document creation, video conferencing, and other tools that can be accessed via the internet.

Email Features

Storage Space

Most email software offers a free amount of storage space just by signing up for the software. This can typically range between 15 and 50 GB. Depending on your budget and company size, email software will offer your company more or less storage space for varying prices. The main aspect to consider here is the amount of email you receive on a daily basis and how that quantity of email can overwhelm your server over time. If your email software only offers a limited amount of free space, this can easily burden the server and cause it to slow down.

Address Books

Having a list of all your client contacts is a great way for your company to stay organized. Client information and email lists can easily be kept within an email solution’s built-in address book.

Email Filters

A key feature of most email platforms is the ability to filter your inbox so you can easily find the most relevant messages. The main benefit for businesses is to block any potential threats from entering the company’s server as well as filter out any unwanted messages.

App-Based Integration Tools

Many forms of email software provide productivity and collaboration suites that are beneficial additions to signing up for their software. Lots of these features can help increase office efficiency with tools such as video conferencing, spreadsheets, and document creation. Depending on your company’s size, this can be a great way to centralize all of your office needs in one place.

File Attachment

Email software allows users to attach files when sending messages. Files can range from simple Word documents to detailed presentations and videos. The major benefit to businesses is the removal of the need for a USB to transport data. Instead, anyone can send large files via the internet to accelerate efficiency.

Email Automation

An example of email automation is when a new user receives a welcome email when they sign up, which may indicate instructions on how to start using the site as well as any new features that the company has been working on. This is a great benefit for businesses, as they no longer have to manually send out emails to every new user. It also helps grow your company’s subscriber list, which will help improve sales.

IMAP

An Internet Message Access Protocol (IMAP) is responsible for the mobile access that virtually every email solution provides. This feature is vital to organizations with a remote workforce or employees who travel frequently.

Potential Issues with Email Software

Businesses looking for email software should be mindful of these potential issues:

Spam

Perhaps the biggest issue with using email software is the potential for receiving unsolicited emails, also known as spam. Spam emails can range from unwanted commercial emails to malicious emails that try to spread viruses to your computer. This issue can be harmful to the security of your messages.

Email Attachment Size

It is sometimes critical to send emails with large attachments. Some email software does not allow for emails to send attachments over 25–30 MB, while other solutions allow emails to be up to 300 MB. If your company sends emails that use lots of space, you may want to consider email software that allows for larger limits on attachments.

Security

The biggest issue with sending mail electronically is the potential for malware. This invasive and threatening software, also referred to as ransomware, is a type of virus that can only be eradicated through monetary payment. Companies should ensure they have an active security team in order to stay vigilant, or they need to install proper precautions.

Deliverability

Email deliverability is the number of emails you send that actually reach an inbox. This is important for business initiatives (like marketing campaigns) that need to reach a long list of prospective buyers. Reputable email software will be more likely to send emails through trusted ISPs. This will ensure emails are not bouncing and have a high deliverability rate.