Toast Reviews & Product Details - Page 2

Toast Product Details

Toast is an all-in-one restaurant point of sale and management system that helps restaurants improve operations, increase sales, manage efficient teams and create a better guest experience. From handhelds and display screens to online ordering, email marketing and payroll, the entire Toast system works together to help restaurants delight their guests, do what they love, and thrive.

Product Website

Seller

Toast

Discussions

Toast Community

Languages Supported

English, Korean, Spanish, Chinese (Simplified)

Product Description

An all-in-one restaurant POS, Toast keeps all your tech ingredients in one place, including restaurant loyalty, gift cards,_online ordering programs, and even restaurant customer data._

Overview by

Erin Giles

Pricing

Pricing provided by Toast.

Starter Kit

Starting at $0.00

Per Month

View More Pricing Information

Toast Integrations

(11)

Verified by Toast

Toast Media

Keep your business moving with Toast Go 2, our newest mobile handheld POS. Take orders and payments anywhere in the restaurant, streamline takeout with curbside payments, and keep your servers in-the-know with alerts when orders are ready. (And even more.)

Toast Demo - Hardware for Every Part of the Restaurant

Built for the rigors of the restaurant industry, Toast POS hardware solutions include printers, guest-facing display screens, tap-to-pay, and more.

Official Downloads

(3)

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G2 reviews are authentic and verified.

Here's how.

GN

Giselle N.

Customer Care Specialist

Enterprise (> 1000 emp.)

7/31/2025

Guest users or non-business users of the software, not included in G2 scores.

"Toast Review"

5/5

What do you like best about Toast?

The most helpful aspect of Toast is its all-in-one service for restaurants to manage their own business. It provides many frameworks that help business-owners manage their time better. Review collected by and hosted on G2.com.

What do you dislike about Toast?

Some restaurant employees are not fully trained on the loyalty programs which give their customers bad experiences. Review collected by and hosted on G2.com.

AE

Verified User in Entertainment

Mid-Market (51-1000 emp.)

7/10/2025

"Toast is a great option for growing businesses!"

4/5

What do you like best about Toast?

Intuitive design, good reporting tool, offers a variety of modules for growing businesses. Review collected by and hosted on G2.com.

What do you dislike about Toast?

Recently Toast made some changes to their benefit module that make it less user friendly and offers less internal support. Review collected by and hosted on G2.com.

AR

Verified User in Restaurants

Mid-Market (51-1000 emp.)

3/18/2025

"Easy and Intuitive POS system!"

4/5

What do you like best about Toast?

I like the modern and sleep UI of Toast, and the fact that it's super easy to use the tablets, handheld devices, and also has a lot of integrations. I love how consistent their branding is, and I love how easy it is to find everything and sync all the menus whenever I was editing it. Implementing and onboarding the restaurants with Toast POS was fairly simple and hiccups were expected but they were easily smoothed out. Our servers constantly relied on the handhelds to get everything done because it definitely makes their lives easier. Review collected by and hosted on G2.com.

What do you dislike about Toast?

Customer support was terrible when I last used it in 2023. They typically outsource their customer support staff who work remotely and kind of had no idea what I talked about when I called them. Their restaurant success managers are also kind of useless as we had one and she wasn't very helpful. The network team was awesome though because they were super smart and knew what I was talking about right away whenever we had issues with connections. Review collected by and hosted on G2.com.

Response from Nicole Zuccaro of Toast

edit

Thanks for leaving a review, we’re happy to hear that you’re enjoying your Toast experience! Join our referral program, tell other restaurants your story and get a $1000 bonus. You can learn more about our program here: https://bit.ly/3vQl0zv

JM

jessie m.

Imaging support services manager

Mid-Market (51-1000 emp.)

6/11/2025

Guest users or non-business users of the software, not included in G2 scores.

"I love using this site."

5/5

What do you like best about Toast?

They offer great rewards that are well worth my time. Review collected by and hosted on G2.com.

What do you dislike about Toast?

I can't say that I dislike anything so fat. Review collected by and hosted on G2.com.

KR

Kiffany R.

Management

Small-Business (50 or fewer emp.)

8/1/2025

Guest users or non-business users of the software, not included in G2 scores.

"Easy to navigate"

5/5

What do you like best about Toast?

Glad this program was developed so can inform and help people do there buisness in comfort Review collected by and hosted on G2.com.

What do you dislike about Toast?

Really don’t have any dislikes I’m just now getting use to checking it out Review collected by and hosted on G2.com.

CK

Christian k.

Manager

Small-Business (50 or fewer emp.)

6/10/2025

"Easy as putting butter on toast"

3.5/5

What do you like best about Toast?

If you are looking for an integrated platform with all the bells and whistles , toast is for you! You get low fees, dedicated pos, and more tools then you know what to dk with Review collected by and hosted on G2.com.

What do you dislike about Toast?

The ui while friendly sometimes interferes and makes it hard to manage all the pos machines Review collected by and hosted on G2.com.

AW

Angela W.

Heritages

Small-Business (50 or fewer emp.)

6/15/2025

"Unbelievable"

5/5

What do you like best about Toast?

I think that Toast is great and very helpful. Review collected by and hosted on G2.com.

What do you dislike about Toast?

There is nothing that I don’t like about toast. Review collected by and hosted on G2.com.

NR

Nicole R.

Lead cafe fresco

Mid-Market (51-1000 emp.)

7/31/2025

"Great software"

5/5

What do you like best about Toast?

The different programs it offers. The knowledgeable staff members. Quality of the product and services Review collected by and hosted on G2.com.

What do you dislike about Toast?

I haven't found anything that I did not like about it Review collected by and hosted on G2.com.

MC

Makeena C.

Freelance Writer

Mid-Market (51-1000 emp.)

6/10/2025

Guest users or non-business users of the software, not included in G2 scores.

"My great experience with Toast"

4.5/5

What do you like best about Toast?

Toast was very helpful of making sure I was able to do what I needed to do successfully. It was fast and easy to use and I didn’t have to worry about anything. Review collected by and hosted on G2.com.

What do you dislike about Toast?

I could say though, that they could do a better job at with the timing of everything. Review collected by and hosted on G2.com.

DD

Danae D.

Baker

Mid-Market (51-1000 emp.)

6/14/2025

Guest users or non-business users of the software, not included in G2 scores.

"Great Restaurant Tool"

5/5

What do you like best about Toast?

I loved how easy it was to navigate through the site and choose what I wanted!! It completely changed how my guest shop in my store online Review collected by and hosted on G2.com.

What do you dislike about Toast?

It didn’t let me add contactless pay and confusing at first. Review collected by and hosted on G2.com.