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WorkRamp Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find WorkRamp to be very easy to use and configure, making content creation and sharing seamless. (132 mentions)
Users appreciate the ease of course creation in WorkRamp, allowing for customizable and engaging training experiences. (69 mentions)
Users praise the responsive and effective customer support of WorkRamp, enhancing their overall experience with the platform. (59 mentions)
Users appreciate the intuitive interface of WorkRamp, making course creation and content updates quick and easy. (54 mentions)
Users find WorkRamp incredibly easy to use and appreciate its engaging content and robust support for training. (49 mentions)
Users find missing features frustrating, such as limited notification triggers and content management difficulties. (45 mentions)
Users wish for more customization options in WorkRamp, facing limitations in personalizing various training elements. (37 mentions)
Users have noted limited features in WorkRamp, struggling with functionality and flexibility in integrations and reporting. (37 mentions)
Users express concerns over feature limitations and customization issues, affecting their overall experience with WorkRamp. (23 mentions)
Users find the reporting inadequate in WorkRamp compared to other LMS platforms, limiting their analytical capabilities. (23 mentions)

5 Pros or Advantages of WorkRamp

1. Ease of Use
Users find WorkRamp to be very easy to use and configure, making content creation and sharing seamless.
See 132 mentions

See Related User Reviews

Ramona R.
RR

Ramona R.

Mid-Market (51-1000 emp.)

4.0/5

"A Central Hub for Learning"

What do you like about WorkRamp?

Workramp has given us the ability to scale learning across the organization by enabling subject matter experts to build directly within the app, with

Wilson L.
WL

Wilson L.

Mid-Market (51-1000 emp.)

4.0/5

"Solid LMS systen"

What do you like about WorkRamp?

Really easy to use and configure for interal folks.

2. Course Creation
Users appreciate the ease of course creation in WorkRamp, allowing for customizable and engaging training experiences.
See 69 mentions

See Related User Reviews

Ramona R.
RR

Ramona R.

Mid-Market (51-1000 emp.)

4.0/5

"A Central Hub for Learning"

What do you like about WorkRamp?

Workramp has given us the ability to scale learning across the organization by enabling subject matter experts to build directly within the app, with

Adrie C.
AC

Adrie C.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use training tool - great for rolling out new processes."

What do you like about WorkRamp?

WorkRamp guides are easy to create and assign to users. The system supports a variety of content (images, text, etc.) that allows you to customize you

3. Customer Support
Users praise the responsive and effective customer support of WorkRamp, enhancing their overall experience with the platform.
See 59 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Positive, Lightweight LMS Tool"

What do you like about WorkRamp?

Amazing bang for your buck Easy to get trained on how to build content AMAZING implementation experience Good team engagement, good reporting capab

Nick L.
NL

Nick L.

Mid-Market (51-1000 emp.)

4.5/5

"Very solid product, responsive customer team"

What do you like about WorkRamp?

Workramp has one of the most complete sets of LMS functionalities out of the box for teams considering LMS options for service delivery/sales-heavy te

4. Intuitive
Users appreciate the intuitive interface of WorkRamp, making course creation and content updates quick and easy.
See 54 mentions

See Related User Reviews

Stephen N.
SN

Stephen N.

Mid-Market (51-1000 emp.)

4.0/5

"Great for Internal and External Education"

What do you like about WorkRamp?

I like that the interface is easy to use, easy to update, and easy to track.

AM

Amarelys M.

Small-Business (50 or fewer emp.)

4.5/5

"Very intuitive and easy to use LMS Software that allows you to build interactive courses."

What do you like about WorkRamp?

Easy to build, very intuitive. Allow you to create courses in a short period of time.

5. Helpful
Users find WorkRamp incredibly easy to use and appreciate its engaging content and robust support for training.
See 49 mentions

See Related User Reviews

Erin M.
EM

Erin M.

Mid-Market (51-1000 emp.)

5.0/5

"Amazing LMS for fast-growing companies!"

What do you like about WorkRamp?

WorkRamp has been an absolute game-changer for our organization! As a Revenue Enablement Leader, I needed a robust, user-friendly LMS that could scale

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"One of the best tools for a Remote company"

What do you like about WorkRamp?

WorkRamp is a very easy to use and easy to learn system for training. It's really just an online learning platform but they have thought outside the b

5 Cons or Disadvantages of WorkRamp

1. Missing Features
Users find missing features frustrating, such as limited notification triggers and content management difficulties.
See 45 mentions

See Related User Reviews

Lori G.
LG

Lori G.

Mid-Market (51-1000 emp.)

5.0/5

"WorkRamp Academy User for Customers"

What do you dislike about WorkRamp?

Some of the functionality is lacking. For example, triggers have to built out for notification of user creation vs. standard objects.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"New Features Are Great"

What do you dislike about WorkRamp?

Not being able to move content out of one folder and into another is a little cumbersome.

2. Limited Customization
Users wish for more customization options in WorkRamp, facing limitations in personalizing various training elements.
See 37 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Multi-faceted and Intuitive Learning Management"

What do you dislike about WorkRamp?

Some of the features lack the ability to customize, as well as some bumpiness in how it integrates with things like Outlook calendars.

Kendall S.
KS

Kendall S.

Mid-Market (51-1000 emp.)

5.0/5

"Helpful tool for onboarding new employees"

What do you dislike about WorkRamp?

I feel like it can be a dumping ground for random trainings within my specific company that are sent out company wide rather then being focused. It c

3. Limited Features
Users have noted limited features in WorkRamp, struggling with functionality and flexibility in integrations and reporting.
See 37 mentions

See Related User Reviews

Lori G.
LG

Lori G.

Mid-Market (51-1000 emp.)

5.0/5

"WorkRamp Academy User for Customers"

What do you dislike about WorkRamp?

Some of the functionality is lacking. For example, triggers have to built out for notification of user creation vs. standard objects.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"Solid tool, slightly confusing"

What do you dislike about WorkRamp?

Some of the naming and structure of the platform feels isolated and hard to connect how the pieces all work together. While some things work together,

4. Feature Issues
Users express concerns over feature limitations and customization issues, affecting their overall experience with WorkRamp.
See 23 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Multi-faceted and Intuitive Learning Management"

What do you dislike about WorkRamp?

Some of the features lack the ability to customize, as well as some bumpiness in how it integrates with things like Outlook calendars.

Vanessa D.
VD

Vanessa D.

Mid-Market (51-1000 emp.)

4.5/5

"WorkRamp helps our teams and customers learn our product!"

What do you dislike about WorkRamp?

Two small things * the puzzle piece question thing- if you have two same answers you have to match to the exact one, they can't be interchanged * T

5. Inadequate Reporting
Users find the reporting inadequate in WorkRamp compared to other LMS platforms, limiting their analytical capabilities.
See 23 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"One of the best tools for a Remote company"

What do you dislike about WorkRamp?

I can't think of many downsides to WorkRamp. There are more reporting tools and features we have requested but we know they keep those organized on a

Richard H.
RH

Richard H.

Mid-Market (51-1000 emp.)

4.0/5

"Fits the needs of a growing org (and seems to be growing with us)"

What do you dislike about WorkRamp?

The downsides are getting more and more limited as features rollout and improvements are being made. The reporting in general does feel a lot less rob

WorkRamp Reviews (612)

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Reviews

WorkRamp Reviews (612)

View 1 Video Reviews
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Adria L.
AL
Director, Ad Sales Learning and Development
Enterprise (> 1000 emp.)
"Cannot wait to do more!"
What do you like best about WorkRamp?

Love the ability to centralized and share content with users. The ability to link resources from a centralized location into the system and update/revise the content in the "home location" and it easily update in the WR system has saved so much time and energy!

The ability to track learning progress in the system has helped streamline our training process! Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

There are a few basic limitations with the software that would make building content, personalizing content and assigning content faster and more effective. I wish these were prioritized over some of the AI improvements being made - seems like the cart before the horse in a sense.

1. Would like to assign due dates to each element of an overall path.

2. Integrate company fonts, images, colors.

3. Copy and paste any element in any guide in any other guide section or task.

4. Internal clip art. Review collected by and hosted on G2.com.

Megan H.
MH
Senior Revenue Enablement Manager
Mid-Market (51-1000 emp.)
"A Modern, Intuitive LMS That Keeps Getting Better"
What do you like best about WorkRamp?

WorkRamp strikes the perfect balance between ease of use and powerful functionality. The interface is clean and modern—our learners consistently describe it as fun and easy to navigate. On the admin side, creating learning guides has never been easier. Their AI-powered content generation is a game-changer—you can upload slide decks, Notion pages, or PDFs, and WorkRamp helps turn them into structured, professional learning modules in minutes.

What really stands out, though, is that the platform continues to improve. They’re not content with being “good enough”—they actively innovate, especially in how they incorporate AI. The CEO, Ted Blosser, is incredibly engaged with the customer community, and that passion trickles down into every touchpoint. I’ve consistently had great experiences with their Sales and Customer Success teams. They’re responsive, thoughtful, and genuinely invested in our success. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

There’s very little to dislike. We are heavy Notion users, so I would love an ability to embed Notion pages within guides (this may exist already--I need to look into it). Review collected by and hosted on G2.com.

Roy S.
RS
Technical Program Manager
Mid-Market (51-1000 emp.)
"Comprehensive system that allows to build great learning management system to train all users"
What do you like best about WorkRamp?

It takes less than an hour to understand the fundamentals of how to use it (design, adjust) and it offers a wide range of options to build courses, with different multimedia and learning functionalities.

The feedback we received from our customers of the courses themselves are great! Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

Although it takes an hour to learn the basics of the system, it does get deep and complicated. After getting used to it, its very useful. Review collected by and hosted on G2.com.

Jamie D.
JD
Director of Training & Enablement
Mid-Market (51-1000 emp.)
"The Most Intuitive LMS I’ve Used — Great for Building, Limited for Reporting"
What do you like best about WorkRamp?

WorkRamp is incredibly intuitive and user-friendly, especially compared to other LMS platforms I’ve worked with. It’s easy to build in — copying and pasting content is smooth, and I rarely run into formatting issues, which have been frustrating pain points in other tools. I also appreciate the range of features for building assessments and keeping learners engaged. From quizzes to interactive elements, there’s a lot of flexibility in how you can structure your content. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

The reporting capabilities are pretty limited, which can be frustrating when trying to measure the impact of trainings or pull detailed learner data. There’s room for improvement in terms of customizable reports and visualizing course engagement or completion trends. Review collected by and hosted on G2.com.

Ali Z.
AZ
Enablement Manager
Mid-Market (51-1000 emp.)
"Learning & Development's Best Friend"
What do you like best about WorkRamp?

I like the ease of use of WorkRamp and the evolution of the platform. We have been a client since 2022, and I have watched the evolution of the product as it makes my job easier and easier.

Implementation of WorkRamp was a breeze, and the new user support was above and beyond what I expected.

I use WorkRamp regularly—at least three times per week, since my company is always evolving!

Customer support has always been great. There are times when I need extra support, and they are always willing to set up a meeting with the team members who can best solve my problem. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

I truly wish there were some sort of nesting feature within a Collection or Library where I could create folders that hold specific lessons that are not spread all over. I created about 20 micro lessons for our client trainings, and they have to scroll to get to what they need. Also, I want to create an FAQ section, and every new FAQ requires its own collection or resource, and instead of being able to have the card go horizontally, everything is set up where you have to scroll down to get to all of the information. I have too much info to set my FAQs up that way.

I would love some flexibility with the flip cards, i.e., color of the card itself, so that it stays on brand with Springbuk Review collected by and hosted on G2.com.

Julia W.
JW
Director of HR
Mid-Market (51-1000 emp.)
"New WorkRamp Customer"
What do you like best about WorkRamp?

The things I like best about WorkRamp is the ease of creating our own trainings and the ability to have content created added to our system that alows for mirco-learning. I like the simplistic look of the software and the ability to edit and add our company details. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

I dislike that when the user doesn't pass the test, it doesn't take them back to complete the test again automatically and marks is as completed.

I also do not like when a new user receives the amil to get started they put in their first and last name and password Chrome asks to save the password and the username as the employees last name instead of the employees email address for the username. I would like to be able to have them put in the email as the username then complete the password portion so it saves correctly. Review collected by and hosted on G2.com.

Ariel S.
AS
Head of Learning & Communication
Mid-Market (51-1000 emp.)
"Powerful tool and expert support"
What do you like best about WorkRamp?

I love how WorkRamp stays up to date with the latest technologies to enable interactive learning. Recorded videos are stale and WorkRamp figured out with their AI capabilities how to take recorded videos or decks and turn them into interactive guides. We were also able to integrate it with LinkedIn Learning to make such a robust learning platform. It's huge what it's been able to enable in terms of Learning & Development for our company. All of this was made so much easier by the support team we had along the way. Our migration and customer success teams remain closely involved to make sure we are successful in using WorkRamp at our company. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

I haven't yet found something that I dislike about WorkRamp. Review collected by and hosted on G2.com.

Anna K.
AK
Induction Training Specialist
Enterprise (> 1000 emp.)
"Highly recommended"
What do you like best about WorkRamp?

We've been using WorkRamp for a few years, and it has transformed the way we approach associate training and development. The platform is intuitive, modern, and incredibly user-friendly for both administrators and learners.

One of the things we truly value is how responsive the WorkRamp team is to customer feedback. They regularly release new features (like AI Assist, new way of organising Paths), and updates that reflect the real needs of their users, showing they genuinely listen and adapt. It’s clear that continuous improvement is a priority for them.

The customer support is also top-notch—quick, helpful, and knowledgeable. Whenever we've had a question or needed assistance, their team was right there to help.

Overall, WorkRamp is an intuitive and powerful tool that continues to evolve in the right direction. It has become an essential part of our company’s growth and learning culture. Highly recommended for any organization looking to scale learning and development in a smart, effective way! Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

WorkRamp Academy requires setting up a separate account, implementing training from Academy to the platform is not intuitive and sometimes leads to problems, e.g. when a training disappears from the Academy and I, as the administrator, do not receive information about it. Review collected by and hosted on G2.com.

William F.
WF
Senior Manager - Corporate Enablement
Mid-Market (51-1000 emp.)
"Product and People - Workramp Partnership"
What do you like best about WorkRamp?

The Workramp solution has driven great value here at Onapsis. From the product perspective, we find the Workramp LMS solution a foundation for our ongoing internal enablement program focused on both sales and operational units. The product's ease of administration has allowed us to completely pivot our learning motions as well as minimize core program essentials. The latter would not have been possible without the team behind the product - the Workramp team is committed to their customer's success and I have experienced this with the sales, implementation and customer outcomes teams - it is an across the board effort from all that I have engaged with from Workramp. Workramp is an essential component of any enablement program and have personally recommended the platform several times to peers in other organizations.

Additionally, because of the success with the internal implementation our firm upgraded to include the Workramp Academies platform - and we just launched our Partner enablement program based upon the success and commitment of our internal Workramp installation. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

It is not a dislike but more of an enhancement pitch - analytics are fundamentally good but I look forward to seeing further enhancements in this area. Review collected by and hosted on G2.com.

Aaron M.
AM
Senior Instructional Designer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Jaclyn Ricchio, Kafui Dzaka, and Abillio Helped Extensively w/ an Enormous and Complicated Task"
What do you like best about WorkRamp?

The reporting aspect of the tools is extensive and intuitive.

We are able to enroll users, track progress, and house resources rather easily, even incoporating other tools like Canva and Articulate. We are in this software daily working on enrollments and reportng, so all things considered, this tool has been relavtively smooth and easy to use for integrating employees and customers alike.

We have an internal "YouTube"-esque site that we use for our entire customer audience and it works wonderfully well in WorkRamp, even allowing for reporting on viewership, etc.

Even more so, the support staff are all INCREDIBLE. I have reached out dozens of times with very niche and nuanced requests, and I have consistently been met with patience, diligence, and expertise. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

I think the most significant downside of Workramp is the UI and the mechanism for building courses. It is very cumbersome and technical. If that was improved in varying degrees, it would allow for us to continously build more and more courses within the software itself, rather than only importing courses elsewhere. Review collected by and hosted on G2.com.

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