ServiceNow
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ServiceNow AI Platform
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With hundreds of certified, ready-to-deploy applications and integrations, the ServiceNow Store provides IT, app development, and service domains across the enterprise with a buy vs build option to get to value faster.
Elevate your environmental, social, and governance (ESG) program with simple data collection, on-demand progress monitoring, and automated reporting.
Keep the workplace safe and running smoothly with a multi-channel, mobile-enabled solution. Automate requests, reservations and repairs so you can focus on what’s important.
ServiceNow Manufacturing Connected Workforce is a comprehensive digital solution designed to enhance operational efficiency and workforce engagement in manufacturing environments. By integrating people, processes, and technology, it enables manufacturers to maximize their Industry 4.0 investments, streamline operations, and foster a more agile and resilient workforce. Key Features and Functionality: - Digital Standard Operating Procedures (SOPs: Provides mobile-enabled, step-by-step instructions with visual guides, ensuring consistent and efficient task execution. - Real-Time Workforce Insights: Offers visibility into employee availability, location, and status, facilitating optimal resource allocation and production flow. - Automated Task Coordination: Assigns and tracks tasks automatically, reducing manual workload and minimizing delegation errors. - Seamless System Integration: Connects with existing systems like ERP, MES, and CRM, ensuring data consistency and smoother workflows. - Mobile-First Access: Enables workers to receive updates and report issues instantly via mobile devices, supporting productivity across the manufacturing floor. - Incident Management and Resolution: Simplifies reporting and handling of workplace incidents, promoting root cause analysis and continuous safety improvements. Primary Value and Solutions Provided: ServiceNow Manufacturing Connected Workforce addresses critical challenges in the manufacturing sector, such as labor shortages, skills gaps, and operational inefficiencies. By digitizing knowledge capture and transfer, it reduces human error and accelerates onboarding and upskilling processes. The platform enhances overall equipment effectiveness (OEE and lowers the cost of goods manufactured (COGM by streamlining communication and automating routine tasks. Additionally, it ensures compliance with safety standards and regulatory requirements through digital record-keeping and proactive incident management. Ultimately, this solution empowers manufacturers to build a connected, efficient, and resilient workforce capable of adapting to the evolving demands of the industry.
Provide efficient, resilient financial services operations for enhanced customer and employee experiences. Digitize core processes across your institution on a single platform.
Modernize legal operations with efficient service delivery. Eliminate silos and manual steps to make faster decisions and increase productivity.
ServiceNow® Subscription Management gives you visibility into your ServiceNow subscriptions, so compliance is simple and you can cut overages and unexpected costs
ServiceNow Connected Operations is a comprehensive solution that integrates Internet of Things data with digital workflows, enabling enterprises to monitor and manage critical infrastructure in near real-time. By consolidating IoT data into the Now Platform, organizations gain a unified view of asset health and history across multiple locations, facilitating proactive issue resolution and unlocking new business models. Key Features and Functionality: - IoT Bridge: Aggregates data from IoT-connected assets into the Now Platform, allowing for comprehensive infrastructure monitoring across various sites. - IoT Rule Engine: Enables users to create rules that trigger notifications for potential issues, informed by the ServiceNow Configuration Management Database , ensuring timely awareness and response. - Operations Incident Management: Automatically generates incidents when the IoT Rule Engine detects problems, streamlining collaboration among teams to triage and resolve issues efficiently. - Connected Workflows: Seamlessly integrates with Customer Service Management and Field Service Management, facilitating coordinated responses and proactive customer engagement. Primary Value and Problem Solved: ServiceNow Connected Operations addresses the challenge of siloed IoT data by unifying it within a single platform, enhancing visibility and operational efficiency. This integration allows organizations to proactively manage infrastructure, reduce downtime, and improve customer satisfaction by resolving issues before they escalate. By bridging the gap between IoT data and digital workflows, businesses can maximize their IoT investments and adapt to evolving market demands.
Turn services into revenue quickly while building for customer success.
ServiceNow Reviews
Verified User in Building Materials
Workspaces Make Everything Easier—I'm a Total Convert!
Verified User in Biotechnology
Comprehensive HR Ticketing System with Excellent Data Visualization
Verified User in Computer & Network Security
Connects to internal and external data sources
About
What is ServiceNow?
ServiceNow allows employees to work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.