Hightouch’s cover photo
Hightouch

Hightouch

Software Development

San Francisco, CA 37,204 followers

Build 1:1 customer experiences with data and AI agents

About us

Hightouch is a data and AI platform for marketing and personalization. Find insights, run campaigns, and build AI agents with all of your data.

Website
http://www.hightouch.com
Industry
Software Development
Company size
201-500 employees
Headquarters
San Francisco, CA
Type
Privately Held
Specialties
Customer Data Platform, AI Marketing, Composable Technology, Reverse ETL, Identity Resolution, Data Onboarding, Event Tracking, AI Decisioning, Advertising Technology, Loyalty Programs, Lifecycle Marketing Technology, Data Integration, Data Management, and Data Warehouse Tools

Products

Locations

Employees at Hightouch

Updates

  • View organization page for Hightouch

    37,204 followers

    Four cities. Countless conversations. One big takeaway: the data community shows up! 💚 From New York City to Chicago, London, and Stockholm, we met incredible data teams, marketers, and partners at the Snowflake World Tour who are rethinking how to make data work smarter. Thanks to everyone who stopped by our booth, asked questions, and shared their stories. We left inspired (and a little jet lagged). See you next year!

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  • 🚨 Heads up: fake job offers claiming to be from Hightouch are going around. We’ll never send offers without interviews or request financial info. Read how to spot scams below. Stay safe out there! 👇

    View profile for Tori (Graf) Heims

    Talent Leader @ Hightouch

    PSA: If you got a random job offer from "Hightouch" on LinkedIn or over email, I have bad news. It's a scam. As a veteran on the Talent team here, I can promise that you will never receive a legit offer from Hightouch without going through a full interview process. You would meet with several members of the team, and there are assignments and follow-up calls. It takes weeks. We will never DM or email you out of nowhere with a job offer. That's simply not our brand. We hire for skillset and values, which requires us to get to know candidates, not just look at a resume. If someone claiming to be from Hightouch is offering you a role without putting you through the interview process first, it's fake. Here is a quick “I might be getting scammed” red flag list: ❌ Unsolicited offers without interviewing  ❌ Requests for financial info or fees  ❌ Messages from sketchy email addresses  ✅ Structured interview process where you would meet with several members of the team. If you are interested in working for Hightouch, let me know, and we can chat through our actual recruiting process 🙂 Check out our open roles here: https://lnkd.in/gErY2gms

  • 📣 Your ESP isn’t broken. The real problem? Your marketing playbook is stuck in 2005 with endless A/B tests, static journeys and guesswork disguised as personalization. The best brands have moved on to put AI at the center of their marketing strategy and decisioning. Anthony Chiulli breaks down why replatforming won't fix your marketing, but rethinking your methodology will. Let's talk about it 👇

  • View organization page for Hightouch

    37,204 followers

    The future of lifecycle growth isn’t more campaigns. It’s smarter choices. AI Decisioning replaces manual rules with intelligence that learns from every interaction. Instead of building bigger workflows, marketers orchestrate smarter decisions at every touchpoint. The payoff? ⚡ Faster experiments 💡 Smarter resource use 📈 Continuous, lasting growth Excellent breakdown from our partner Brooklyn Data (Velir's data studio) Give it a read to learn more 👇 https://lnkd.in/eRk3p6Vz

  • Everything you need to know about CDPs in under 20 minutes? Say less! 🎧 Give it a listen: https://lnkd.in/gHAu9wvM

    View profile for Adam Greco

    Product evangelist. Data industry veteran. Author of the definitive book on Adobe Analytics. Ex-Amplitude, Ex-Salesforce, Ex-Omniture.

    I’ve been experimenting with how AI can make learning faster and more accessible, and this one turned out really cool. I used Google NotebookLM to turn several of my #CDP blog posts into a 20-minute AI-generated podcast that distills the core ideas I’ve been exploring: - Why customer data platforms are evolving beyond packaged CDPS - How composable architectures give organizations more flexibility - Where AI fits into real-time decisioning and personalization It’s a fascinating look at how AI can synthesize and teach complex topics. If you’ve been following my writing or just want a fast primer on modern CDPs, give it a listen! 🎧 https://lnkd.in/g9jYJ6ue

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  • 🔥 Hot take: Your data isn’t broken, your architecture is. Marketers can’t create truly personalized experiences without complete access to their customer data, from real-time events to purchase history and loyalty status. Without it, even the best campaign ideas fall flat. Join Iterable and Hightouch on October 16 for Step 1 of the 5-Step Playbook for Moments-Based Marketing. You'll learn how WHOOP has radically increased marketing personalization to drive incredible growth and leave knowing how to replicate their success. 📍Register here: https://lnkd.in/g_FfhjNn

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  • Two of Hightouch’s finest, Cherry M. and Elli (Orth) Eldiwany, teamed up with Elizabeth Sarlitto at Ramp and Merritt Hummer from Bain Capital Ventures (BCV) for an incredible panel in NYC. The conversation was packed with real, practical advice on how to break into start-ups, choose the right opportunity for you, and accelerate your career. A few of the key takeaways: ✨ When evaluating a start-up, pay especially close attention to the founders 🔥 A rigorous interview process may be annoying as a candidate, but it's a good sign that if you join, you'll be surrounded by awesome individuals 📈 If your work doesn't feel valued or you stop learning, it may be time to look for something new The superstar energy in the room was unmatched. We’re so lucky to have such an inspiring community of #WomenInTech lifting each other up. P.S. We're hiring! Come join us: https://lnkd.in/gxARXRWN

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  • ‼️ No amount of prompting in an LLM is going to teach you the lessons you learn from amassing scar tissue. As part of this week’s edition of Lifecycle Leaders, Drew Price shared the 5 truths he’s learned over the last two decades in marketing: -Personalization doesn’t need to be complicated -Value realization is underrated Zig when others zag -Don’t fear volume, fear irrelevance -Marketing autonomy > features Read the full post here when you subscribe: https://lnkd.in/exzMYXxu #lifecyclemarketing

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  • What if we told you there was a way to predict which messages will drive results, and send only those that matter? Introducing Smart Suppression, part of our AI Decisioning platform. Learn more here: https://lnkd.in/dBts3vCA

    View profile for Tejas Manohar

    Co-CEO of Hightouch

    I talked to a marketing director last week who admitted she and her team sent a campaign they knew wouldn’t perform well because their content calendar looked empty before a leadership meeting. Most marketers have probably felt the same need. The organizational pressure to show velocity and results is huge, especially when their sends and conversions are trending down. Filling up the calendar and queuing another post should create more touchpoints, which means more impact, right? If I texted a friend every day with my favorite LinkedIn posts, and they stopped responding, I’d slow down and think a bit harder about what I’m sending. It’s hard to have this type of manual feedback loop for every customer when you’re marketing at scale, though. How do you know when you’ve crossed from helpful to annoying? What I know is that every marketing touchpoint has a cost, and a lot of those, like customer attention and relationship quality, don’t show up in reports. We’ve been building Smart Suppression as part of our AI Decisioning platform to help with this. It predicts which messages will actually make a difference, and helps marketers scale with restraint. You can read more about it here: https://lnkd.in/eBdDPAu8 How do you handle the pressure of keeping the calendar full while keeping your customers engaged? Curious what approaches others are using.

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Funding

Hightouch 8 total rounds

Last Round

Series C

US$ 10.0M

See more info on crunchbase