Audience
Highly regulated industries like finance, utilities, and banking companies seeking a solution to connect, collaborate and communicate with their employees
About Panviva
Support your employees, so they can support your customers. Our omnichannel solution, means your team has access to a unified, user-friendly system to deliver the best customer experience possible. Panviva reduces time on repetitive work, inspires team collaboration and streamlines your organization's knowledge. We centralize all your organization's knowledge in one accessible place, inspiring your team for customer success. So, whether you’re the 1st employee or the 100th, each person has access to the exact same information. Our system allows you to layer, share and collaborate on content without leaving your screen. Your team are armed with all the tools and resources they need to do their job, and are notified when anything is updated. Traditional employee onboarding often meant classroom training and reading outdated paper manuals. With Panviva, your new starters have access to all the information they need without ever needing assistance.
Other Popular Alternatives & Related Software
livepro
livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or customer self-service, livepro has the tools to improve cx scores, cut training times, improve compliance and boost staff engagement with confidence. livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents, not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%. Improved Staff Engagement and Induction-Training Periods cut by 50% or more. Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data.
Learn more
Assima
Enterprise software training platform. Assima delivers hyper-realistic, impactful learning experiences, enabling digital adoption and technology mastery.
We offer a variety of products and services that help organizations train their employees on new technologies and processes. Our products include Assima Train and Assima In-App Search. We also offer a variety of services, such as employee onboarding, frequent software updates, and new software rollout.
Assima has a team of experienced professionals who are dedicated to helping organizations succeed. We are committed to providing high-quality training solutions that meet the needs of our customers.
Learn more
KMS Lighthouse
Whether you’re in financial services, healthcare, insurance, banking or any other industry where your employees need access to information at their fingertips, knowledge management is a crucial component in the success of this experience.
KMS Lighthouse is the next-generation knowledge management solution used by brands globally.
Our cutting-edge solution:
✅ Can cut employee training times by up to 50%.
✅ Increases productivity
✅ Reduces costs
✅ Reduce error rates
✅ Increase First Call Resolution (FCR) by up to 40%
✅ Easily integrates with your preferred tools, allowing you to increase
productivity across all channels and departments.
✅ Is trusted by some of the biggest brands in the world.
When your agents need information in real-time, our software is responsive which means an enhanced customer experience.
Learn more
Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with:
Interactive product tours & walkthroughs for guiding users step by step
Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support
Onboarding checklists for showing users progress of their onboarding journey
Announcements for publishing important news directly in your application
Feedback widget to make it easy for users to report bugs and share ideas
Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget
Knowledge base for allowing users to solve problems without having to contact your support
Custom events for triggering flows based on user behavior
Segmentation for tailoring experiences to personas
Analytics to understand user behavior
Learn more
Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Upland Software
Founded: 2010
United States
uplandsoftware.com/panviva/
Videos and Screen Captures
You Might Also Like
See Everything. Miss Nothing. 30-day free trial
As the IT backbone of your company, you can’t afford to miss a thing. PRTG monitors every device, application, and connection - on-premise and in the cloud. You get clear dashboards, smart alerts, and mobile access, so you’re always in control, wherever you are. No more guesswork or manual checks. PRTG’s powerful automation and easy setup mean you spend less time firefighting and more time moving your business forward. Discover how simple and reliable IT monitoring can be.
Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Panviva Product Features
Digital Adoption Platforms
User Onboarding
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
Knowledge Management
Content Management
Decision Tree
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Discussion Boards
Full Text Search
Onboarding
Electronic Forms
Orientation Management
Course Management
Document Management
E-Verify / I-9 Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Self Service Portal
Task Management
Tax Forms
Training Management