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Compare CloudTalk and Ringover 
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At a Glance
Market Segments
Small-Business (64.8% of reviews)
Small-Business (80.3% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
$24.00 1 User Per Month
CloudTalk
Star Rating
(1,486)4.4 out of 5
Market Segments
Small-Business (64.8% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansRingover
Star Rating
(404)4.6 out of 5
Market Segments
Small-Business (80.3% of reviews)
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CloudTalk offers a robust Call Management system with a score of 9.2, but Ringover edges ahead with a perfect score of 10.0, highlighting its superior features for managing incoming and outgoing calls effectively.
- Reviewers mention that Ringover excels in Auto Dialer functionality, scoring 9.8 compared to CloudTalk's 8.1. Users appreciate the efficiency and time-saving capabilities of Ringover's auto-dialing feature, which enhances productivity.
- G2 users indicate that CloudTalk's Integrations score of 9.2 is impressive, yet Ringover's score of 8.7 suggests it may have fewer integration options. However, users note that Ringover's integrations are seamless and user-friendly.
- Users on G2 highlight that CloudTalk's Mobile Accessibility score of 9.0 is commendable, but Ringover's 9.4 indicates a more refined mobile experience, allowing users to manage calls and messages on-the-go more effectively.
- Reviewers mention that CloudTalk's Quality of Support score of 8.7 is satisfactory, but Ringover's 9.1 reflects a more responsive and helpful support team, which is crucial for businesses needing timely assistance.
- Users say that while CloudTalk has a solid Security and Compliance score of 9.5, Ringover's 9.1 still meets high standards, with users appreciating the emphasis on data protection and compliance with regulations.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
Ringover
SMART
$24.00
1 User Per Month
The essentials for your business phone system
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users
Free Trial
CloudTalk
Free Trial is available
Ringover
Free Trial is available
Ratings
Meets Requirements
8.7
1,259
9.1
344
Ease of Use
9.1
1,285
9.4
356
Ease of Setup
8.9
901
9.2
321
Ease of Admin
8.8
559
8.9
156
Quality of Support
8.8
1,137
9.1
341
Has the product been a good partner in doing business?
8.8
561
8.8
156
Product Direction (% positive)
8.7
1,226
9.2
334
Features by Category
Dialing Options
8.6
218
|
Verified
Not enough data
8.5
210
|
Verified
Not enough data
7.8
10
Not enough data
Agent Tools
8.1
191
|
Verified
Not enough data
8.2
197
|
Verified
Not enough data
8.8
222
|
Verified
Not enough data
Automation
8.3
188
|
Verified
Not enough data
8.3
184
|
Verified
Not enough data
8.2
186
|
Verified
Not enough data
Agentic AI - Auto Dialer
6.7
10
Not enough data
7.2
10
Not enough data
AI Capabilities - Auto Dialer
8.1
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
Quality Assurance
9.1
75
Not enough data
9.0
72
Not enough data
9.0
76
Not enough data
Engagement
8.7
73
Not enough data
9.1
82
Not enough data
8.7
72
Not enough data
Performance
8.9
73
Not enough data
9.1
77
Not enough data
Generative AI
8.3
19
Not enough data
8.4
29
Not enough data
Channels
8.8
519
|
Verified
9.3
159
7.7
398
8.6
158
7.7
387
8.6
155
7.9
417
|
Verified
8.6
154
7.9
382
8.4
147
Generative AI
7.6
179
8.6
58
Functions
8.5
461
|
Verified
9.0
151
8.4
461
|
Verified
9.0
155
8.6
457
|
Verified
8.9
157
8.1
405
8.8
149
8.3
415
|
Verified
8.8
152
8.5
414
|
Verified
8.8
149
8.5
431
|
Verified
8.9
148
8.5
422
|
Verified
8.8
149
Agentic AI - Contact Center
8.2
47
8.1
19
8.8
47
8.9
19
8.6
46
8.6
17
8.6
47
8.3
17
Administrative
8.5
478
|
Verified
9.0
146
8.8
485
|
Verified
9.1
148
8.7
512
|
Verified
9.1
153
8.8
468
|
Verified
9.1
145
8.3
413
|
Verified
9.0
145
Collaboration Tools
Not enough data
9.5
10
Not enough data
9.6
9
Not enough data
9.5
10
Not enough data
9.0
10
Not enough data
9.5
10
Meeting Coordination
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
10
Not enough data
9.5
10
Software Type
Not enough data
9.3
10
Not enough data
9.3
9
Not enough data
9.7
10
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workforce Management
8.6
100
|
Verified
Not enough data
8.7
95
|
Verified
Not enough data
8.6
85
|
Verified
Not enough data
8.8
91
|
Verified
Not enough data
8.8
96
Not enough data
Administration
8.8
105
|
Verified
Not enough data
8.9
103
|
Verified
Not enough data
8.8
108
|
Verified
Not enough data
8.4
98
|
Verified
Not enough data
8.6
91
|
Verified
Not enough data
Platform
7.8
204
Not enough data
8.2
219
Not enough data
8.1
218
Not enough data
8.4
227
Not enough data
8.2
229
Not enough data
8.0
214
Not enough data
8.1
218
Not enough data
Generative AI
7.4
100
Not enough data
Workforce Management
8.8
223
Not enough data
8.6
223
Not enough data
Call Center Infrastructure (CCI)
9.3
15
Not enough data
9.0
15
Not enough data
9.0
15
Not enough data
9.0
15
Not enough data
Administrative
9.0
230
Not enough data
8.7
232
Not enough data
Generative AI
7.9
29
Not enough data
Basic Communication - Cloud PBX
9.3
25
9.3
9
9.5
25
8.9
9
9.7
25
9.1
9
9.3
24
8.7
9
9.1
25
9.4
9
9.6
23
9.6
9
Advanced Features - Cloud PBX
9.6
24
9.1
9
9.3
25
9.1
9
9.5
25
9.3
9
8.8
24
9.3
9
Platform Basics - VoIP Providers
8.4
16
7.2
10
8.8
16
7.6
11
8.3
16
7.6
11
8.5
17
7.4
11
7.2
15
6.7
11
7.1
15
6.5
11
Basic Communication
8.9
217
|
Verified
9.2
76
6.5
129
7.5
62
7.1
147
|
Verified
8.4
70
6.4
121
7.5
68
7.3
137
|
Verified
8.1
71
8.0
151
|
Verified
8.7
72
Agentic AI - VoIP Providers
7.2
9
5.3
6
7.3
8
5.3
6
6.9
8
5.3
6
7.5
8
5.3
6
Access
8.1
146
8.1
63
8.0
161
|
Verified
8.4
67
8.3
171
|
Verified
8.3
69
Advanced Features
7.6
150
|
Verified
8.4
68
7.6
142
|
Verified
8.3
67
8.9
197
|
Verified
8.9
69
Agentic AI - Outbound Call Tracking
7.5
48
7.3
15
7.4
48
7.3
15
Calling
9.0
414
9.4
128
8.1
348
8.8
124
8.5
374
9.2
124
8.7
391
9.4
124
8.3
51
8.4
18
Contacts
8.1
368
8.9
124
8.0
343
8.8
118
8.1
354
8.8
119
Insights
8.4
367
9.1
122
8.3
359
8.9
121
8.2
337
8.7
119
7.1
300
8.0
118
7.5
303
8.0
115
7.8
48
7.9
15
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Features
Not enough data
9.8
7
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Categories
Categories
Shared Categories
CloudTalk and Ringover are categorized as Outbound Call Tracking, VoIP Providers, Contact Center, and Cloud PBX Platforms
Unique Categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, Contact Center Workforce, Call Center Infrastructure (CCI), and Contact Center Quality Assurance
Ringover is categorized as UCaaS Platforms and Video Conferencing
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.5%
Information Technology and Services
9.4%
Marketing and Advertising
5.7%
Financial Services
5.4%
Education Management
3.9%
Other
66.1%
Staffing and Recruiting
7.7%
Insurance
7.2%
Computer Software
6.6%
Marketing and Advertising
5.6%
Consumer Services
5.6%
Other
67.3%
Most Helpful Reviews
CloudTalk
Most Helpful Favorable Review
Verified User in Transportation/Trucking/Railroad
calling quality, great service, no interuptions
Most Helpful Critical Review
Thomas C.
Verified User in Telecommunications
Is slow, Line can be poor , doesnt update hubspot correctly.
Ringover
Most Helpful Favorable Review
Verified User in Higher Education
The recording system, the customer service and the dashboards that enables management analysis.
Most Helpful Critical Review
Benjamin R.
Verified User in Marketing and Advertising
And now, Ringover keep charging us 311 EUR per month, for already 3 months. They don't reply to our email, they find excuses like "we tried to call you to discuss about your cancellation..." but I don't want to discuss, I just want to cancel and get refund...
Verified User in Transportation/Trucking/Railroad
calling quality, great service, no interuptions
Verified User in Higher Education
The recording system, the customer service and the dashboards that enables management analysis.
Thomas C.
Verified User in Telecommunications
Is slow, Line can be poor , doesnt update hubspot correctly.
Benjamin R.
Verified User in Marketing and Advertising
And now, Ringover keep charging us 311 EUR per month, for already 3 months. They don't reply to our email, they find excuses like "we tried to call you to discuss about your cancellation..." but I don't want to discuss, I just want to cancel and get refund...
Alternatives
Discussions
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
How can you cancel your subscription? I haven't saw anything displayed
1 Comment
DC
Hey Marian,
cancellation can be done by reaching out to CloudTalk's support team. We are also working on imlementing a self-cancel option to make it even...Read more
What does Ringover do?
1 Comment
Official Response from Ringover
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
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