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Compare Attentive and Postscript

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At a Glance
Attentive
Attentive
Star Rating
(994)4.6 out of 5
Market Segments
Small-Business (60.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Attentive
Postscript
Postscript
Star Rating
(159)4.9 out of 5
Market Segments
Small-Business (92.7% of reviews)
Information
Entry-Level Pricing
$0.00 Per Month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Attentive excels in its "Quality of Support" with a score of 9.7, while Postscript follows closely with a score of 9.9, indicating that both platforms provide excellent customer service, but Postscript may have a slight edge in responsiveness.
  • Reviewers mention that both platforms offer robust "Bulk SMS" capabilities, scoring 9.5 each, which highlights their effectiveness in sending mass text messages to customers efficiently.
  • G2 users note that Attentive's "Text Scheduler" feature is highly rated at 9.6, allowing for effective planning of SMS campaigns, while Postscript's score of 9.1 suggests it may not be as intuitive or feature-rich in this area.
  • Users on G2 highlight that Postscript shines in "Personalization" with a score of 9.1, compared to Attentive's 8.9, indicating that Postscript may offer more advanced options for tailoring messages to individual customers.
  • Reviewers say that both platforms have similar scores for "Two-Way Text Messaging" at 8.4, but users report that Attentive's implementation feels more seamless and user-friendly, enhancing customer interaction.
  • Users report that while both platforms have strong "Automation" features, Attentive scores 9.2 and Postscript scores 9.3, suggesting that Postscript may offer slightly more advanced automation capabilities, which can save time for marketers.
Pricing
Entry-Level Pricing
Attentive
No pricing available
Postscript
Starter
$0.00
Per Month
Browse all 4 pricing plans
Free Trial
Attentive
Free Trial is available
Postscript
Free Trial is available
Ratings
Meets Requirements
8.9
876
9.5
94
Ease of Use
9.1
885
9.4
101
Ease of Setup
8.9
632
9.4
39
Ease of Admin
9.0
365
9.6
40
Quality of Support
9.3
870
9.9
100
Has the product been a good partner in doing business?
9.3
369
9.8
40
Product Direction (% positive)
9.1
838
9.7
91
Features by Category
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.9
735
9.0
82
Text Messaging
9.2
713
9.5
76
7.9
663
8.4
73
9.3
718
9.1
73
8.2
686
8.9
66
9.0
722
9.4
78
8.7
697
9.3
78
8.4
700
9.1
77
8.4
636
9.0
65
SMS Platform
8.1
710
8.4
74
8.6
708
9.3
76
7.8
569
Feature Not Available
6.5
489
Feature Not Available
8.1
612
8.8
58
8.2
635
8.8
59
Agentic AI - SMS Marketing
6.9
309
Not enough data
7.1
307
Not enough data
7.1
308
Not enough data
7.1
307
Not enough data
7.0
303
Not enough data
7.2
303
Not enough data
7.8
386
Not enough data
Analysis
8.0
326
Not enough data
8.5
371
|
Verified
Not enough data
7.8
282
Not enough data
7.7
318
Not enough data
Campaigns
7.8
304
Not enough data
8.2
295
Not enough data
8.9
356
|
Verified
Not enough data
8.2
331
Not enough data
7.4
261
Not enough data
8.3
355
Not enough data
Engagement
8.6
352
Not enough data
Platform
8.7
352
Not enough data
8.3
325
|
Verified
Not enough data
8.0
276
Not enough data
Agentic AI - Mobile Marketing
6.8
126
Not enough data
6.7
123
Not enough data
6.8
123
Not enough data
6.8
122
Not enough data
6.9
122
Not enough data
7.0
123
Not enough data
Categories
Categories
Shared Categories
Attentive
Attentive
Postscript
Postscript
Attentive and Postscript are categorized as SMS Marketing
Unique Categories
Attentive
Attentive is categorized as Mobile Marketing and Marketing Automation
Postscript
Postscript has no unique categories
Reviews
Reviewers' Company Size
Attentive
Attentive
Small-Business(50 or fewer emp.)
60.8%
Mid-Market(51-1000 emp.)
34.7%
Enterprise(> 1000 emp.)
4.6%
Postscript
Postscript
Small-Business(50 or fewer emp.)
92.7%
Mid-Market(51-1000 emp.)
7.3%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Attentive
Attentive
Retail
23.0%
Apparel & Fashion
16.8%
Consumer Goods
12.3%
Marketing and Advertising
8.5%
Health, Wellness and Fitness
8.3%
Other
31.1%
Postscript
Postscript
Retail
24.0%
Apparel & Fashion
21.3%
Consumer Goods
12.7%
Health, Wellness and Fitness
8.7%
Food & Beverages
8.7%
Other
24.7%
Most Helpful Reviews
Attentive
Attentive
Most Helpful Favorable Review
AS
Alisa S.
Verified User in Retail

Attentive works continuously to create new experiences and features. Account team proactively supports us and is timely in their response

Most Helpful Critical Review
TP
Tripler P.
Verified User in Health, Wellness and Fitness

Our Client Strategy Manager should be retitled Robotical Retention Specialist. He is rude. He ignores requests to speak to other people about our problem. Essentially, he should be fired. Our Senior Account Executive has not said anything about our...

Postscript
Postscript
Most Helpful Favorable Review
Alacia M.
AM
Alacia M.
Verified User in Retail

We really appreciate how Postscript took our wish list and goals and came to us with strategy and plan. We really love how quick they are to respond when we have questions or need help of any sort and we really like how easy to work with everyone is!

Most Helpful Critical Review
Verified User
G
Verified User in Retail

The UI is lacking in modernization and the analytics are horrible. We also found that we were not able to exclude from lists and that was HUGE for us.

Alternatives
Attentive
Attentive Alternatives
Braze
Braze
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Klaviyo
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Iterable
Iterable
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Insider
Insider
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Postscript
Postscript Alternatives
Klaviyo
Klaviyo
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Emotive
Emotive
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Omnisend
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Podium
Podium
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Discussions
Attentive
Attentive Discussions
What is the best way to reduce subscribers opting out of text messages
6 Comments
Jeff T.
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
Postscript
Postscript Discussions
Monty the Mongoose crying
Postscript has no discussions with answers